We had one of our dogs neutered here in 2017 as well as his vaccinations and boosters since. Each time the staff have been friendly and responsive, the care provided was great and even without appointments for the vaccs and boosters we were in/out in a very reasonable amount of time. Read Less

I came in with pet emergency (my dog ate something and got sick) staff were friendly, patient, and thorough. Wait time was acceptable even without an appointment. Would definitely come here again need be. Read Less

I have been utilizing the Kent facility for my pet’s needs for 3 years now. I have 2 pit bull mixes who were/are treated fantastically - from the very first appointment to present. Annie and AJ get their immunizations (I like the reminders I receive in the mail), lab work, meds and nails trimmed (which are done without hesitation and AJ hates it but will tolerate it because the staff know what they are doing.) Price is also a factor in my returned visits and the staff will itemize your invoices for current and future care for your review and consideration. They are great in their willingness to assist, their knowledge and their compassion. Honestly, on some visits, you might have a little bit of a waiting period in order to be seen (since it’s first come, first serve and it is dependant on volume/time of day of your arrival) but I will patiently wait to ensure proper, quality care for my babies. Read Less

Sufficient foe the price bit slower than molasses in winter... For the love of pete, i have no idea what they are doing.... I was first in on Saturday and still took forever to be put in a room... And then it is another 1/2 hour before someone comes.... Basically expect an 1/2 hour to pass between each stage. I can not fathom what is taking so long.... Read Less

These people do not truly care. After spending over $2,000 for surgery on our dog, the next day we brought her back because of excessive bleeding. We were turned away at the door because it was 5 minutes past closing by one of the vets who said, "take her somewhere else The vet across the street is open". We did exactly that and will never bring our pets to this place again! Do not take your pets to these people. Read Less

It is a bit out of the way for me, but I really enjoy the staff and doctors ad the Kent Value Pet Clinic.  I have 2 very big and independent dogs, but they feel at ease and are treated well at the VPC.  I go back when I need a clinic visit.  Thanks Doctor Vanderwerff and your team! Read Less

My 7 year old dog was not himself and my regular vet said it would be a 4 hour wait to be seen so my niece told me where she had taken her cat Thank goodness for Value pet clinic they got me right in and within 1 hour we knew my dog was in acute kidney failure. I got just 1 call from the Drs here but 2 Drs called me to see how my dog was doing. Value pet clinic is my new vet for all my animals Read Less

Took my dog here to get a spading. She ended up having complications and later died at this facility. The part that made this a horrible experience is the fact that they made my mom wait in the waiting room for over an hour without telling her what was going on. They then charged 400 dollars more than originally quoted and killed my dog. Highly recommend going somewhere else. Read Less

We took our beloved Akita to this clinic when he was on his death bed.  He has never been to a vet before this.  They were kind, loving, gentle and knowledgable.  We did have to put our dog down and they were so  empathetic and good to us; it was quite comforting having a Dr and staff care as much as they did.  We took him in during one of the Seattle snow storms.  Every Vet was closed except this place.  They were busy when we got there but still professional and just great. Read Less

Been coming here for years. Also have to grab my dogs prescription dog food here. The ladies here are so friendly and the vets are too. They care about all the animals that come in and treat them all equal... love this place. Read Less

Only complaint is their min. cost for Meds.  You are better off getting a hand written prescriptionand going to Walmart to have it filled.  Value Pet charges around $17.00 and Walmart charges$4.00.  Value Pet Clinic wanted to charge me $17.00 for (9) pills that I normally get for 18 cents for (9).  I only needed 9 pills to hold me over until my order of 360 pills arrived at a total cost of $7.20.  I explained this to the staff but they said that is what they charge and they could not change it.  If I was the manager, I would have said, "thanks for your business, take these 9 pills (worth 18 cents) and be sure to tell your friends about us.  Instead they made a customer mad. Keep in mind, I had just paid them $200.00 for an exam and Blood tests. Read Less

This has become our go to Vet. Friendly, professional vets. Some of the girls that work the front desk could work on customer service skills but other than that I would recommend this vet clinic. Fair pricing.Read Less

Value pet clinic in Kent is great. My french bulldog, Fitz, loves all the staff. I think if he could talk, he'd want to go there everyday! haha! They are always so friendly. While the wait may be long on some days, it is nice to not have to make an appointment. The estimates and prices are always fair. As much as we've been there, I never am disappointed with the service. I am happy knowing that when my dog is seen he is given love and well taken care of. Read Less

My husband and I have taken 3 cats and a puppy to this Value Pet location over the course of the last 5 years, for everything for routine vaccines to emergency stitches and deworming. Value Pet Clinic have been nothing but awesome every time - it's true that, being a walk-in clinic, you can expect to wait upwards of an hour to see the vet. But if you are able to plan your visit for a morning or a weekday the wait time is much less.The benefit is (even if yoube had to wait in the office) you can count on exceptional vet services availabe whenever you need them and super friendly knowledgeable staff, who are willing to work with you for what your personal budget is. On our most recent visit they were able to cut our bill in less then HALF when we explained how we'd have trouble affording the bill with our current budget, but that we would be willing to perform part of the procedure at home. Any other vet office would've charged 3 times the price and would never have been willing or able to help us out by adjusting the bill. They can count on our continued loyalty for as long as we have our pets and are in the area - they've earned it! Read Less

This is my experience. My big orange fluffy cat named "Scoop" was brought into value pet clinic due to being found lethargic and nearly unresponsive. The vet Dr.Giovanna Coto ran ran blood work and test. Come to find out my baby was completely blocked. They wrote up an estimate and led us to believe that if we had the procedure done, scoop would be better. Needless to say the procedure was a total of $1204.53. A huge amount and a very big deal. We ended up having the procedure done. Afterwards upon pickup I find out that while yes, he is doing better then before. He is still critical. After hearing this they were still sending him home with me. Expected me to feed him medicine that has to be given with food. My question is how do I get food down a cat who is barley moving? And it has to be given every 12 hours! Then she told me that I would need to bring him in everyday from 9am when they open. Until 4:30pm when they close. For "day hospitalization" . This frightened me quite alot. The question racing thru my head "why is it that he is so critical and they want me to bring him back everyday for iv fluids and to be monitored. Yet they are sending him home with me?" After her telling me all of this. I'm in shock. I didn't know what to say. At that point we had already dove in and had the procedure done so I guess I had no choice now. when the tech brings Scoop out from the back. She handed him to me in his cat crate. It had a bloody IV bag and line with catheter hanging out. They said keep him confined. Yet couldn't figure out how to latch the front properly...not that hard.... She continued to tell me that I needed to keep him elevated and the bag hanging below him. Ok.....? At the same time keep him confined, feed the food, give him medicine and oh yeah keep an e collar on him so he doesn't pull the catheter out.A. He couldn't have the e collar on in the cat crate because it wouldn't fit.B. How do I get him to eat? He is barley moving...yet its critical he takes his medicine. Which BTW is in powder form and also a tablet. But I cant give it to him unless he eats.C. He managed to open his crate since it wasn't latched. How do I get him back in without causing him to freak out? Didn't work. He layed on the bathroom floor because he was getting so worked up. I couldn't muster up enough strength to keep causing him pain by putting him bath in his crate. After all this it is now 4am and I went to check on him. He died. My question is...what ethical vet is more worried about the money then the will of the pet... She should have stressed to us how much pain this would have caused him. Its just not right! My poor scoop. The money is beside the point now. Its just upsetting how much they put him thru, for what? Turns out nothing. After talking to a few other vets they would have recommended puttin him down as he was to far gone. But value pet clinic is more worried about the money they were making then having any sort of concern for my animal. My advice, don't use them. At this point I have a dead cat and a bill for $1200. I'm so upset and can't stop crying. Please think before you use them.. Read Less

The staff is so friendly and helpful. As this is a walk-in clinic, the wait times can be a bit long, but my visit with my dog was only 1.5 hour total and he was a new patient. Problem somewhat solved. I say, "Somewhat," because he was sent home with medicine and treatment recommendation. Almost a week later, he is now on the mend. I am a very happy customer. Read Less

The female veterinarian told me under oath she did not have to properly care for my cat because this is a business and they primarily care about money. DO NOT take your animal there. They will not be treated with respect or loving care. I will never return. Read Less

I brought in my cat, after without even the option of euthenasia they charged me with 220$ first quote was almost 400$, why didnt they give me an option, instead i watched my cat die, and they wouldnt help me after i had to call them 3 times. Read Less

New to the state, my Maltese took very ill. With my doggy ' s age and issues, they recommended medication for her. By the third day her symptoms were worse. 15 years old, my doggy ran her course. I decided to put her down. The staff could not have been more empathetic and respectful. I've rescued a lot of dogs and went through a lot of great vets. This clinic is exceptionally good!Read Less

Took my pets here for years but stopped due to wait times being up to 2 hours long, lack of organization and a few bad attitudes at the front counter and even more wait time when billing out.  No streamlined process once you've seen the vet.  You sit and wait even longer to pay your bill and more times than not have to remind them you are ready to bill out. More importantly the different veterinarians you may see each time seem to be drastically up charging for unnecessary tests and procedures.  Not all of them do this but generally it's often the case.My final visit there came at the end of 2014 when I went in for an expensive refill for my dog. I can't tell you why but for some reason I decided to count the pills this time. To my surprise I was actually shorted 13 pills from the 120.  I was floored and immediately brought the prescription back to correct the matter.  They seemed shocked as well and gave me the missing 13 pills.  However, I left knowing I would never return to this vet clinic because who ever is filling their scripts in the back is pulling some funny stuff.  Whether they are aware or not it's happening and should be stopped.I believe the owner who originally opened this place with the intent of offering lower cost veterinary care would be disappointed to know this particular location has gone down hill from what it was meant to be for the community as a lower cost option for pet owners.   The up charging, extra ordinary wait times before and after seeing the vet and the questionable practices that the owner may or may not be aware of made me look across the street for my vet care and couldn't be happier with the change.  I hope my review is helpful.  It's not meant to be anything but based on my own experiences at the Kent location and to advise that you have the vet explain why your pet needs so many procedures and if anything prompt you to get a second opinion if you can afford it. Read Less

I won't be back. The doctor was nice as was the staff and I was originally ok with them taking my cat in the back to give him shots and aspirate a lump on his side. When the assistant came to get him he hissed and the claws came out so I said I would rather stay with my cat and keep him calm. The assistant didn't seem to get it. Finally, I took my cat and walked out! I went across the street to "A Pet Clinic of Kent" next to 24 hour fitness and went in and asked if they could see my cat today. They said sure bring him in. Doctor Nagra and his assistant were nice, knowledgeable and took great care of my cat! I would NOT recommend "Value Pet Clinic!" They seem just too overwhelmed to provide individualized service!Read Less

Word on the street is that they are soooo cheap! And cheap because they cut corners and don't anesthetize your pet while under surgery!! If you really care about your pet and don't have any money to do it right, take it to one of the many government subsidized clinics that can help you with the cost! Or pay the money & go to a board certified Doctor that actually cares about your pet and their wellbeing. Read Less

Renton clinic is where I used. I have been to other vet with fancy boarding facility and convenient hours. But they charge 2 to 3 times as much for what you need. This place is very plane. No fancy waiting room and furniture. There is no boarding facility, but very clean and pet friendly. I would recommend this place to anyone. Read Less