14 Reviews

VCA Rose Hill Animal Hospital

Kirkland, Washington
Reviews
Mary Speckart
30 Jun 2018
REPORT
I had a horrible experience with this clinic. My dog was being treated for joint pain, at front desk we discussed medications which she had been taking. The vet prescribed additional meds to make he... Read More
I had a horrible experience with this clinic. My dog was being treated for joint pain, at front desk we discussed medications which she had been taking. The vet prescribed additional meds to make her feel better. The next day, she was experiencing alarming bleeding, this office refused to to see her saying they were closing in an hour. The emergency vet explained that the combination of drugs was causing the bleeding; she was there for two days. I feel their standard of care was very poor; frankly I am surprised they remain in business. Read Less
theleigharchie
29 Jun 2018
REPORT
It's taken me several months to be able to talk about what happened to us here. I explained beforehand to the staff that my dog had been abused and witness to my abuse by my husband, who is now doing ... Read More
It's taken me several months to be able to talk about what happened to us here. I explained beforehand to the staff that my dog had been abused and witness to my abuse by my husband, who is now doing 25 years to life in prison. He's a very sweet dog, but my husband would never allow me to take him to the vet or have him fixed. The lady members of the staff there were very kind and understanding, and when we got there, my dog was a bit excitable from being in a new kind of place and hearing the other dogs barking. The female nurses were so nice and assured me it was normal. My dog was friendly with them, as he usually is friendly. When the male veterinarian came in, he had a sour glare at my dog, who began barking at him. I don't know if it was the doctor himself that my dog didn't like, or if he felt like he needed to protect me, but all he did was bark at the guy. No growling, no teeth showing, just normal dog barking. The vet continued to glare hatefully at my dog, and said, "We're not doing this today. Get this thing out of here. I don't care what it's been through, it won't be seen by me or this clinic". This is in front of my 10 year old daughter, who has been through a tremendous amount of trauma in her short life already. By now she's bawling her eyes out. He then tells us that we need to take him to the humane society to be either fixed or euthanized, "he's a dangerous pit bull. We want nothing to do with him here until you do something about it" The lady nurses looked absolutely appalled as they escorted us, crying, to my car. They were very apologetic, and even called me later on to apologize on behalf of that prick vet, and to give me numbers of other, kinder vets. I wish I had gotten that vets name. Because of him, I can't bring myself to take pup to another vet. He's never hurt anyone, even when they were attacking me, he would get so scared he'd pee on himself. He's vocal, but never aggressive. I know he needs shots and to be fixed, and check ups, but what if he barks again and that happens again? I still cry and have an anxiety attack every time I think of this day, and I never want to put us through that again. This place literally gives me nightmares, and it's been months. Read Less
Rachel Sant
28 Apr 2018
REPORT
Love this vet! My roommate and I bring all three of our cats here and they’ve been nothing but sweet to us and gentle with our animals. My own cat is an aggressive nightmare patient, but Tawnya has al... Read More
Love this vet! My roommate and I bring all three of our cats here and they’ve been nothing but sweet to us and gentle with our animals. My own cat is an aggressive nightmare patient, but Tawnya has always adored him all the same. It makes the otherwise-stressful attempts to bring him in so much easier to deal with. 10/10; will continue to visit again and again! Read Less
James Pelton
8 Apr 2018
REPORT
Not a good experience. We took our dog in simply to have them check his ears. They spent less than 10 minutes and racked up a bill for over 200 dollars! We will not go back.
Reza Nour
15 Jan 2018
REPORT
I DO NOT RECOMMEND this clinic. They try so hard to bringing you in to tally up the bill unnecessary. They have shown no compassion at all. My Dog’s ear infection was hurting him, but they refused to ... Read More
I DO NOT RECOMMEND this clinic. They try so hard to bringing you in to tally up the bill unnecessary. They have shown no compassion at all. My Dog’s ear infection was hurting him, but they refused to refill the prescription to help this old guy just because they want to milk you $300. I refuse to take my old buddy to these guys who want to bill you and do not care about your pet’s well-being. So low and unethical  Read Less
Parker D
3 Jan 2017
REPORT
Friendly staff and veterinarians who haven't rushed me, explaining things. Expensive as typical, but good service. The assistants and front office staff are Great! Ask them for help if you have quest... Read More
Friendly staff and veterinarians who haven't rushed me, explaining things. Expensive as typical, but good service. The assistants and front office staff are Great! Ask them for help if you have questions. I have boarded 2 dogs here, and they were fine and seemed to have a good time time. I have their in house insurance, made teeth cleaning more reasonable and covered the office visit charges ($75/each) for 2 ear infections. Still was 150$ for looking at swab under microscope and bottle of ear cleaner and rx steroid pills. I understand that they must make a profit, but it was quite simple and average family would find the cost difficult. On the plus side, does cover vaccinations. If you need to watch your budget, let them know and hopefully you can reduce amount of testing that's not absolutely necessary and possibly get any Rx from a low cost pharmacy.Read Less
P D
3 Jan 2017
REPORT
Friendly staff and veterinarians who haven't rushed me, explaining things. Expensive as typical, but good service. The assistants and front office staff are Great! Ask them for help if you have quest... Read More
Friendly staff and veterinarians who haven't rushed me, explaining things. Expensive as typical, but good service. The assistants and front office staff are Great! Ask them for help if you have questions. I have boarded 2 dogs here, and they were fine and seemed to have a good time time. I have their in house insurance, made teeth cleaning more reasonable and covered the office visit charges ($75/each) for 2 ear infections. Still was 150$ for looking at swab under microscope and bottle of ear cleaner and rx steroid pills. I understand that they must make a profit, but it was quite simple and average family would find the cost difficult. On the plus side, does cover vaccinations. If you need to watch your budget, let them know and hopefully you can reduce amount of testing that's not absolutely necessary and possibly get any Rx from a low cost pharmacy.Read Less
Harrison Fryberg
4 Nov 2016
REPORT
Dr. Freiberg is my dad and he's an awesome vet. I'm writing this to support him. He'll have been doing it for 40 years this spring. Sometimes I wish he would retire and get some rest. But then I r... Read More
Dr. Freiberg is my dad and he's an awesome vet. I'm writing this to support him. He'll have been doing it for 40 years this spring. Sometimes I wish he would retire and get some rest. But then I remember how much he loves his job. I don't know what else he'd rather be doing with his time. He's always excited about some new procedure he's learning about or new piece of equipment his office bought. He's Board Certified and attends continuing education courses all the time. He also likes to visit other practices to see how their docs do things. He really cares a lot about your pets too. He's always thinking about his cases. They're one of the only things he talks about :) Read Less
James R
29 Oct 2016
REPORT
Absolute WORST NIGHTMARE facility... Their only goal is to separate you from your money and make you wait as long as possible. Keep you in the dark and charge you for every second your there. I had ... Read More
Absolute WORST NIGHTMARE facility... Their only goal is to separate you from your money and make you wait as long as possible. Keep you in the dark and charge you for every second your there. I had 2 dogs with cancer that I brought to this sham of a clinic. They make a bad experience HORRIBLE and un-necessarily horrendously excruciating. My first dog was far past time to put down. The vets were telling me weeks before. Although when I brought her in to be put down they took 6.5 hours made me wait the entire time and then I was so exhausted it was unbelievable. They intentionally made it as long and painful as possible..... and THEY CHARGED ?ME $800.00 for the privelage of being emotionally tortured for hours upon hours. . My second dog had cancer and similar experience. They took the dog and wouldn't return her for hours even though I demanded I wanted to leave. They had a lame excuse about not enough staff. I said I'll go get her. But no I had to wait for hours ... this time I was smart and went to Cottage Lake Vet, they put her to sleep in 20 minutes and charged $120 dollars. NEVER GO TO THIS "VET" unless you like being tortured and spending a fortune for the experience.. Read Less
Carol Nerby
18 Apr 2016
REPORT
Dr. Freiberg and Tawnya are the best. Both were very knowledgeable and cared about the well being of our dog. The office staff was outstanding and making an appointment was a breeze. Very thorough and... Read More
Dr. Freiberg and Tawnya are the best. Both were very knowledgeable and cared about the well being of our dog. The office staff was outstanding and making an appointment was a breeze. Very thorough and efficient. I would definitely recommend VCA to anyone looking for a VET and a Doctors office that really cares about your pet. 5 STARS Read Less
Alexandria Roberts
7 Apr 2015
REPORT
A truly kind hearted and caring staff. They went above my expectations to make my boyfriend and I happy. We recently got our puppy, Chance in January and started with the Wellness program. A new progr... Read More
A truly kind hearted and caring staff. They went above my expectations to make my boyfriend and I happy. We recently got our puppy, Chance in January and started with the Wellness program. A new program at VCA Rose Hill, the staff was not knowledgeable at first on the costs and coverage of the plan. But the staff took the extra time to listen to our concerns and did not charge us when our puppy got into some Easter candy and gave us a chocolate scare. The staff truly cares about their patients and their owners, and were understanding to our financial worries. I would highly recommend VCA Rose Hill Animal Hospital. They are a caring group of individuals and will take exceptional care of any pet.Read Less
Justin Yale
14 Feb 2015
REPORT
I can't speak for you.. but I won't be trusting the care of my fuzzy family members to this bunch. mildly aggressive sales tactics, unnecessary testing, and lack of knowledge are all you will encounte... Read More
I can't speak for you.. but I won't be trusting the care of my fuzzy family members to this bunch. mildly aggressive sales tactics, unnecessary testing, and lack of knowledge are all you will encounter here. They weren't rude or anything. I wouldn't invite them to brunch but nice enough. But I digress. Brought canine in for atopic dermatitis skin infection. Which was pretty obvious. Recommended testing... fine needle aspiration? Nah. Skin scraping? No way! Thorough cleaning? Forget about it... Let's xray it!! .. no thanks :-| Sorry but not sorry Read Less
Bryan J
9 Aug 2014
REPORT
I found Dr. Luddy, Karen, and additional staff to be very helpful and professional during this visit. Dr. Luddy was very attentive and professional. I had taken my canine in for a hip exam and Dr. Lud... Read More
I found Dr. Luddy, Karen, and additional staff to be very helpful and professional during this visit. Dr. Luddy was very attentive and professional. I had taken my canine in for a hip exam and Dr. Luddy was very thorough and gentle with her. She listened to what I had to say and worked with me as a partner in my dog's care. I wanted to make some changes in my pet's heartworm and flea control and she was very understanding and cooperative. In addition, the staff honored a last minute request for a nail trim which my dog tolerated well. Karen also set up a home delivery system for the heartworm meds and I came away with the impression that the current staff is interested in meeting their client's needs and expectations. I appreciate the care and attention my companion animal and I received on this visit. Read Less
Lubashka Sisunenko
15 Nov 2013
REPORT
I would put 0 stars if I could. First of all terrible customer service, the manager is completely Rude! Our story... almost 6 months ago we took our cat in for a dental cleaning, while checking his ea... Read More
I would put 0 stars if I could. First of all terrible customer service, the manager is completely Rude! Our story... almost 6 months ago we took our cat in for a dental cleaning, while checking his ears they accidentally punctured his ear drum, poor cat hasn't been the same since. He has a major head tilt, he shakes and sways still to this day. First they admitted fault now they are taking it back, they are not willing to pay back his pharmacy bills without us signing a release form saying that if anything were to ever happen in the future that they are not liable.. also prohibiting us from bashing the Rose Hill VCA in any way, well screw them I'm not signing no release form and I will bash them as much as I want to, I want everyone to beware!! Don't take your pet there unless you want him to come out DAMAGED FOR LIFE. That's all. Read Less
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(425) 803-5050
Business Hours
Monday
Mon
07:00AM-20:00PM
Tuesday
Tue
07:00AM-20:00PM
Wednesday
Wed
07:00AM-20:00PM
Thursday
Thu
07:00AM-20:00PM
Friday
Fri
07:00AM-19:00PM
Saturday
Sat
07:00AM-18:00PM
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VCA Rose Hill Animal Hospital

Kirkland, Washington
(14)
Monday
07:00AM-20:00PM
Tuesday
07:00AM-20:00PM
Wednesday
07:00AM-20:00PM
Thursday
07:00AM-20:00PM
Friday
07:00AM-19:00PM
Saturday
07:00AM-18:00PM
Mary Speckart
30 Jun 2018
REPORT
I had a horrible experience with this clinic. My dog was being treated for joint pain, at front desk we discussed medications which she had been taking. The vet prescribed additional meds to make he... Read More
I had a horrible experience with this clinic. My dog was being treated for joint pain, at front desk we discussed medications which she had been taking. The vet prescribed additional meds to make her feel better. The next day, she was experiencing alarming bleeding, this office refused to to see her saying they were closing in an hour. The emergency vet explained that the combination of drugs was causing the bleeding; she was there for two days. I feel their standard of care was very poor; frankly I am surprised they remain in business. Read Less
theleigharchie
29 Jun 2018
REPORT
It's taken me several months to be able to talk about what happened to us here. I explained beforehand to the staff that my dog had been abused and witness to my abuse by my husband, who is now doing ... Read More
It's taken me several months to be able to talk about what happened to us here. I explained beforehand to the staff that my dog had been abused and witness to my abuse by my husband, who is now doing 25 years to life in prison. He's a very sweet dog, but my husband would never allow me to take him to the vet or have him fixed. The lady members of the staff there were very kind and understanding, and when we got there, my dog was a bit excitable from being in a new kind of place and hearing the other dogs barking. The female nurses were so nice and assured me it was normal. My dog was friendly with them, as he usually is friendly. When the male veterinarian came in, he had a sour glare at my dog, who began barking at him. I don't know if it was the doctor himself that my dog didn't like, or if he felt like he needed to protect me, but all he did was bark at the guy. No growling, no teeth showing, just normal dog barking. The vet continued to glare hatefully at my dog, and said, "We're not doing this today. Get this thing out of here. I don't care what it's been through, it won't be seen by me or this clinic". This is in front of my 10 year old daughter, who has been through a tremendous amount of trauma in her short life already. By now she's bawling her eyes out. He then tells us that we need to take him to the humane society to be either fixed or euthanized, "he's a dangerous pit bull. We want nothing to do with him here until you do something about it" The lady nurses looked absolutely appalled as they escorted us, crying, to my car. They were very apologetic, and even called me later on to apologize on behalf of that prick vet, and to give me numbers of other, kinder vets. I wish I had gotten that vets name. Because of him, I can't bring myself to take pup to another vet. He's never hurt anyone, even when they were attacking me, he would get so scared he'd pee on himself. He's vocal, but never aggressive. I know he needs shots and to be fixed, and check ups, but what if he barks again and that happens again? I still cry and have an anxiety attack every time I think of this day, and I never want to put us through that again. This place literally gives me nightmares, and it's been months. Read Less
Rachel Sant
28 Apr 2018
REPORT
Love this vet! My roommate and I bring all three of our cats here and they’ve been nothing but sweet to us and gentle with our animals. My own cat is an aggressive nightmare patient, but Tawnya has al... Read More
Love this vet! My roommate and I bring all three of our cats here and they’ve been nothing but sweet to us and gentle with our animals. My own cat is an aggressive nightmare patient, but Tawnya has always adored him all the same. It makes the otherwise-stressful attempts to bring him in so much easier to deal with. 10/10; will continue to visit again and again! Read Less
James Pelton
8 Apr 2018
REPORT
Not a good experience. We took our dog in simply to have them check his ears. They spent less than 10 minutes and racked up a bill for over 200 dollars! We will not go back.
Reza Nour
15 Jan 2018
REPORT
I DO NOT RECOMMEND this clinic. They try so hard to bringing you in to tally up the bill unnecessary. They have shown no compassion at all. My Dog’s ear infection was hurting him, but they refused to ... Read More
I DO NOT RECOMMEND this clinic. They try so hard to bringing you in to tally up the bill unnecessary. They have shown no compassion at all. My Dog’s ear infection was hurting him, but they refused to refill the prescription to help this old guy just because they want to milk you $300. I refuse to take my old buddy to these guys who want to bill you and do not care about your pet’s well-being. So low and unethical  Read Less
Parker D
3 Jan 2017
REPORT
Friendly staff and veterinarians who haven't rushed me, explaining things. Expensive as typical, but good service. The assistants and front office staff are Great! Ask them for help if you have quest... Read More
Friendly staff and veterinarians who haven't rushed me, explaining things. Expensive as typical, but good service. The assistants and front office staff are Great! Ask them for help if you have questions. I have boarded 2 dogs here, and they were fine and seemed to have a good time time. I have their in house insurance, made teeth cleaning more reasonable and covered the office visit charges ($75/each) for 2 ear infections. Still was 150$ for looking at swab under microscope and bottle of ear cleaner and rx steroid pills. I understand that they must make a profit, but it was quite simple and average family would find the cost difficult. On the plus side, does cover vaccinations. If you need to watch your budget, let them know and hopefully you can reduce amount of testing that's not absolutely necessary and possibly get any Rx from a low cost pharmacy.Read Less
P D
3 Jan 2017
REPORT
Friendly staff and veterinarians who haven't rushed me, explaining things. Expensive as typical, but good service. The assistants and front office staff are Great! Ask them for help if you have quest... Read More
Friendly staff and veterinarians who haven't rushed me, explaining things. Expensive as typical, but good service. The assistants and front office staff are Great! Ask them for help if you have questions. I have boarded 2 dogs here, and they were fine and seemed to have a good time time. I have their in house insurance, made teeth cleaning more reasonable and covered the office visit charges ($75/each) for 2 ear infections. Still was 150$ for looking at swab under microscope and bottle of ear cleaner and rx steroid pills. I understand that they must make a profit, but it was quite simple and average family would find the cost difficult. On the plus side, does cover vaccinations. If you need to watch your budget, let them know and hopefully you can reduce amount of testing that's not absolutely necessary and possibly get any Rx from a low cost pharmacy.Read Less
Harrison Fryberg
4 Nov 2016
REPORT
Dr. Freiberg is my dad and he's an awesome vet. I'm writing this to support him. He'll have been doing it for 40 years this spring. Sometimes I wish he would retire and get some rest. But then I r... Read More
Dr. Freiberg is my dad and he's an awesome vet. I'm writing this to support him. He'll have been doing it for 40 years this spring. Sometimes I wish he would retire and get some rest. But then I remember how much he loves his job. I don't know what else he'd rather be doing with his time. He's always excited about some new procedure he's learning about or new piece of equipment his office bought. He's Board Certified and attends continuing education courses all the time. He also likes to visit other practices to see how their docs do things. He really cares a lot about your pets too. He's always thinking about his cases. They're one of the only things he talks about :) Read Less
James R
29 Oct 2016
REPORT
Absolute WORST NIGHTMARE facility... Their only goal is to separate you from your money and make you wait as long as possible. Keep you in the dark and charge you for every second your there. I had ... Read More
Absolute WORST NIGHTMARE facility... Their only goal is to separate you from your money and make you wait as long as possible. Keep you in the dark and charge you for every second your there. I had 2 dogs with cancer that I brought to this sham of a clinic. They make a bad experience HORRIBLE and un-necessarily horrendously excruciating. My first dog was far past time to put down. The vets were telling me weeks before. Although when I brought her in to be put down they took 6.5 hours made me wait the entire time and then I was so exhausted it was unbelievable. They intentionally made it as long and painful as possible..... and THEY CHARGED ?ME $800.00 for the privelage of being emotionally tortured for hours upon hours. . My second dog had cancer and similar experience. They took the dog and wouldn't return her for hours even though I demanded I wanted to leave. They had a lame excuse about not enough staff. I said I'll go get her. But no I had to wait for hours ... this time I was smart and went to Cottage Lake Vet, they put her to sleep in 20 minutes and charged $120 dollars. NEVER GO TO THIS "VET" unless you like being tortured and spending a fortune for the experience.. Read Less
Carol Nerby
18 Apr 2016
REPORT
Dr. Freiberg and Tawnya are the best. Both were very knowledgeable and cared about the well being of our dog. The office staff was outstanding and making an appointment was a breeze. Very thorough and... Read More
Dr. Freiberg and Tawnya are the best. Both were very knowledgeable and cared about the well being of our dog. The office staff was outstanding and making an appointment was a breeze. Very thorough and efficient. I would definitely recommend VCA to anyone looking for a VET and a Doctors office that really cares about your pet. 5 STARS Read Less
Alexandria Roberts
7 Apr 2015
REPORT
A truly kind hearted and caring staff. They went above my expectations to make my boyfriend and I happy. We recently got our puppy, Chance in January and started with the Wellness program. A new progr... Read More
A truly kind hearted and caring staff. They went above my expectations to make my boyfriend and I happy. We recently got our puppy, Chance in January and started with the Wellness program. A new program at VCA Rose Hill, the staff was not knowledgeable at first on the costs and coverage of the plan. But the staff took the extra time to listen to our concerns and did not charge us when our puppy got into some Easter candy and gave us a chocolate scare. The staff truly cares about their patients and their owners, and were understanding to our financial worries. I would highly recommend VCA Rose Hill Animal Hospital. They are a caring group of individuals and will take exceptional care of any pet.Read Less
Justin Yale
14 Feb 2015
REPORT
I can't speak for you.. but I won't be trusting the care of my fuzzy family members to this bunch. mildly aggressive sales tactics, unnecessary testing, and lack of knowledge are all you will encounte... Read More
I can't speak for you.. but I won't be trusting the care of my fuzzy family members to this bunch. mildly aggressive sales tactics, unnecessary testing, and lack of knowledge are all you will encounter here. They weren't rude or anything. I wouldn't invite them to brunch but nice enough. But I digress. Brought canine in for atopic dermatitis skin infection. Which was pretty obvious. Recommended testing... fine needle aspiration? Nah. Skin scraping? No way! Thorough cleaning? Forget about it... Let's xray it!! .. no thanks :-| Sorry but not sorry Read Less
Bryan J
9 Aug 2014
REPORT
I found Dr. Luddy, Karen, and additional staff to be very helpful and professional during this visit. Dr. Luddy was very attentive and professional. I had taken my canine in for a hip exam and Dr. Lud... Read More
I found Dr. Luddy, Karen, and additional staff to be very helpful and professional during this visit. Dr. Luddy was very attentive and professional. I had taken my canine in for a hip exam and Dr. Luddy was very thorough and gentle with her. She listened to what I had to say and worked with me as a partner in my dog's care. I wanted to make some changes in my pet's heartworm and flea control and she was very understanding and cooperative. In addition, the staff honored a last minute request for a nail trim which my dog tolerated well. Karen also set up a home delivery system for the heartworm meds and I came away with the impression that the current staff is interested in meeting their client's needs and expectations. I appreciate the care and attention my companion animal and I received on this visit. Read Less
Lubashka Sisunenko
15 Nov 2013
REPORT
I would put 0 stars if I could. First of all terrible customer service, the manager is completely Rude! Our story... almost 6 months ago we took our cat in for a dental cleaning, while checking his ea... Read More
I would put 0 stars if I could. First of all terrible customer service, the manager is completely Rude! Our story... almost 6 months ago we took our cat in for a dental cleaning, while checking his ears they accidentally punctured his ear drum, poor cat hasn't been the same since. He has a major head tilt, he shakes and sways still to this day. First they admitted fault now they are taking it back, they are not willing to pay back his pharmacy bills without us signing a release form saying that if anything were to ever happen in the future that they are not liable.. also prohibiting us from bashing the Rose Hill VCA in any way, well screw them I'm not signing no release form and I will bash them as much as I want to, I want everyone to beware!! Don't take your pet there unless you want him to come out DAMAGED FOR LIFE. That's all. Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know