A couple of weeks ago, our Gracie had surgery here at Mountain View veterinary hospital as she had a small lump (which turned out to be non-cancerous, even though the vet told us she was "95% sure" it was Cancer) and to be spade. When we went to pick up Gracie, we were asked by the woman who brought her out if we wanted one of those plastic cones that go over her head so that she cannot lick or mess with the incision site. We said sure. Never were we told that we had to PAY for this piece of plastic with a string. As we were driving home, we got a call from Mountain View stating that there was a $7.67 charge for the plastic cone and that we needed to pay that. I was stunned. I've owned dogs my entire life and have had several procedures done on them over the years and never was there a charge for the plastic cone. I didn't know what to say so I told her to just send a bill in the mail, which they did....immediately. Well, yesterday, we went to pick up our other dog's prescription and were told that we couldn't have it unless we paid the $7.67 charge for the plastic cone. Unbelievable. This is REALLY bad, bad business. Not a good way to run things. I am extremely unhappy and more than likely, will not use Mountain View again. They are skinflints and if they're going to nickel and dime me like this, I will take my business elsewhere. I'm not a fan of the vet we've seen, anyhow. Some time ago, I took our shih-tzu in there as he was lethargic. This same vet told us that she was "85% sure" that he had neurological problems and recommended a neurologist. Between the MRI that was recommended and Gracie's surgery, we paid $2,400 to find out both of them were absolutely fine. Never, ever again will I trust this place. They are more concerned with money than they are with providing care for pets. Read Less

The staff are wonderful they make you feel like family, each vet is friendly and thorough. It's a real homey atmosphere fair prices and they also give discounts when you have more than one dog in at a time or you get more than one service in a day it's always a welcomed surprise! Read Less

These guys have been our vets for a very long time, well over a decade. I trust them with our girls and they've never done wrong by us. When we've lost pets they were extremely empathetic. Best vets in town. Read Less

Dr. Muller IS AWESOME. I will only take my fur babies to her. The office staff is always so friendly and willing to help they make you feel like you're part of their family I can't say enough about this veterinarian hospital they are the top and their field Read Less

Very reasonable prices. Great care for my pup. When I walk in they know him by name and like to say hi before they remember that he's deaf. The staff is friendly, knowledgeable and even flexible to help maintain good care plans. Read Less

I've had a great experience with Mountain View. The exotic vet is amazing there. A very sweet lady. The first week I had my hedgehog, she got rid of the mites she came with with only one round of treatment. She was nice and laughed about how Miss Chubbs tried crawling all over her and into her coat pockets. My last visit wasn't the best, but only because it was the visit where I had to put down my hedgehog. After a scan, we found out she had a very large tumor. She wasn't doing so good, so we put her down. They were very sweet and sent me home with a little white box with her in it, and her footprints. I buried her and said my goodbyes. A few weeks later, I received a card in the mail from the vet. A condolences card, a bunch of people signed it and said sorry for my loss, etc. It was very nice and I am very, very appreciative. I will be bringing any future exotic pets here. <3Read Less

Mountain View Vet Hospital is awesome!! My family started taking their animals there over 20 years ago and now that I have pets of my own, I would only trust the staff at MVVH to care for my animals. The staff is friendly and caring and I never doubt that my babies are in good hands. Their after hours on-call vet service is great and I've always felt cared for when I've had a couple of emergencies that warranted a call. For example, when my new kitten started having seizures several years ago, I called the after hours vet line and the vet on-call talked me through my panic, had me come in right away (even though the clinic was technically closed), checked up on me and my kitten, and even counseled me via phone until after 10:00pm which is after the line should be closed. They are amazing! I have the utmost confidence in them that my animals are getting exemplary care.Read Less

I have been to 4 other veterinary offices, with my pets over the years. They never seemed to be a good fit. I transfered my dogs over to Mt View , and even my dogs are happy to be there. They have always given the best advice, never rushed or intimated me. We have seen ms of the doctors, and would recommend anyone of them. Read Less

We have several animals. And we have been to several vets in the past. We have been with Mountain View for about 8 years now. They by far have the friendliest staff. They truly care for not only your animal, but how you are doing too. The vet techs are hands on, concerned and very informative. And I can honestly say that ALL the veterinarians at this facility are incredible. I know with out a showdow of a doubt that who ever my pet gets they will have my pets best interest in mind. I never feel like they want to do, "just one more test" to make the extra money. They give me a full panel of options and start where they feel is the safest for my animal. I never feel robbed, I never feel pressured. I always feel relieved after taking my pet in. They call to check in to see how everyone is and they always return my calls. I am grateful that we found this place. They honestly care from the heart.... And their passion for animals is evidently deep. I would recommend this place to anyone and everyone.Read Less

A most kind and caring group who have been dedicated to our pets for the last 16 years. Thank you Dr Hook, Dr Desselle, Dr Snyder and your kind staff for the love and respect you have given to us and our pets!Read Less

I can't thank Dr. Karen Hook and her tech enough for the compassion shown when I brought Molly in for an emergency check. Unfortunately Molly is no longer with me :/. I then received a very touching sympathy card, condolences from Dr. Karen & Bettie. To my great joy, Molly's paw prints were in the card. Their loving care of Molly, compassion & concern for my loss will always be remembered . Thank you so very much. Read Less

I drive over an hour to have my fur kids seen by the awesome vets here. They quickly figured out what ailment my dog has that several other vets had misdiagnosed. My dogs are always happy to arrive at Mountain View!! Read Less