Helping Hands Veterinary Clinic

Not happy at all. Over $500 spent . And they did nothing but give me very little meds. And excuses on supply's being back order. Not having what they needed. To help my cat. Plus sitting out front for over a hour both times . And when I was called into the back. I felt I was pushed along with/ vet assistant. Before vet could finish explaing everything to me. Only one vet . I do not see how pets can get full care needed at this clinic. Read Less

Kaia is getting better thank goodness for Dr Gidry! She is really nice and the most informative Vet Around and The Clinic is wonderful I will definitely be going back there! I was happy with the care plus the staff were very caring and friendly, the kind of place my dog doesn’t feel nervous going to. It’s a way better Environment, the kind you know you’ll return to and tell all your friend and family to go to as well. Dr Gidry has the best Vet Clinic Around! Read Less

Veteranians are expensive anywhere you go. THIS vet had coffee in the waiting room. She listened to me about my Bassets issues and adequately diagnosed his issues. Very friendly, knowlegable, and I've been there many times over the years (something about, up to 5 Bassets at one time).Will be back again! Read Less

I'm a helicopter dog mom, a raw feeder, I'm conservative about vaccinations, and I research everything. I have had my share of veterinarians and it's not easy to find one that you connect with as well as I connect with the veterinarians at Helping Hands. Not only does everyone at the clinic love animals, which is so obvious before you walk in the door (this is a dog-friendly place), they respect the pet parents as well. Whenever I visit a new vet, I have a tinge of anxiety... because I wonder what they're going to say about how I feed my dogs (I feed raw) or my stance on vaccinations (not a fan). Not once did anyone judge me. Instead, they gave me great information, were patient with all of my questions, and took their time with our visit. I drive down from Marysville and I don't mind the trip because this is truly the best clinic I have found. I appreciate that they have the right mix of holistic and traditional care, that they don't talk down to us, and their prices are reasonable. I recommend Helping Hands to all of my followers (I'm a dog nutrition blogger - Keep the Tail Wagging) and anyone who is looking for a veterinarian in the area. See More Read Less

Absolutely the best care! The doctors and assistants are caring and devoted. I am so very happy they are here for my beautiful kitty. I would go no where else. The care for her and us has been amazing. Thank You! Read Less

I have a Japanese Akita show dog and I specifically asked them not to shave her head when I took her in for an ear infection check up due to the fact you are never to shave an Akita and that she has an upcoming show. THEY SHAVED HER ANYWAYS! I'm extremely pissed off, and they refused to give a refund or credit of any kind. I will NEVER use this clinic again and id advise anyone else looking for a vet to steer clear. You cannot trust these people. Read Less

Decent staff, very animal friendly, this place was just wildly overpriced, and did not get me my estimate for an operation until the day beforehand. A spay and neuter for two of my kittens was estimated at $500 and I could not wrap my head around that. I've had a 50 lb dog spayed elsewhere for $115. I was also strong armed into their young animal payment plans where my options were, after the exam, pay the $400 they'd somehow racked up for a check up or start paying monthly for a year. This place is definitely a business first and once I'm done paying them off I will not be back. Read Less

HelpingHands Veterinary Clinic has the absolute best care available. I have taken my animals there for over 20 years. The veterinarians and entire staff provide care that is absolutely outstanding. The cost for care is more than reasonable and I always know I will be provided with the best advice. My animals mean the world to me and it is comforting to see they have such compassion for them as well. I regularly board one of my dogs and I'm able to leave for work knowing he gets the same care as I would provide at home. If your looking for a loving caring place, look no further. Just read their mission statement upon arrival. It says it all! Thanks to the entire staff. Sincerely, Michelle Thomas Read Less

What a ripoff!! The fees they charge are ridiculous!! $200 for a blood test, $40 for anti inflammatory medicine. I went in on a groupon and $400 later I leave with a couple of medications and no real solution. Very dissatisfied!!! This industry needs to be regulated!!!! Read Less

Not bad, but they don't take cancer seriously. Essentially killed my dog because they didn't react quickly enough. Scheduled surgery weeks after tumor first noticed, allowing it to grow until it couldn't be removed. Read Less

If you would like to be frustrated by incompetent office staff you should definitely come here! The staff doesn't know what they're doing and the office manager can't give an answer beyond "that's all I can do" my 3 pets and I will not be returning. Good luck to this place, they'll need it.Read Less

If you would like to be frustrated by incompetent office staff you should definitely come here! The staff doesn't know what they're doing and the office manager can't give an answer beyond "that's all I can do" my 3 pets and I will not be returning. Good luck to this place, they'll need it. Read Less

Thank you for helping bring back her  energetic old self ! Cold Lazer therapy & VOM done today . Night and day difference.  Staff is the most friendliest that I have ever met. Dr Guidry was very nice, polite & took a lot of time with us. We will be back even tho it's 30 miles from home ! Also price is very very reasonable Thank you Dr. Guidry Read Less

Fabulous, it was a hardship when I went because i had to euthanize my pet, and they made the whole experience comfortable and they were very understanding and kind. I can't say enough about the clinic. I am so grateful for them. My vet was Dr. Kari Johnson and i am so happy i had her guidance. Read Less

I was very happy with my experience at Helping Hands The front desk were very nice When I was taken back they were also very nice the actual vet seemed very friendly and caring about my cat she spent a good amount of time with him Gave him hugs and kisses you can tell that everyone at this clinic as a pet Many clinics I have been to can hardly speak English and really could care less about animals! I would totally go back again Read Less

They have always been wonderful with our dogs and with us. They aren't as dismissive of pet parent concerns as some other vets. They listen and offer constructive advice, always with compassion and a smile. Read Less

There are not enough stars to show what incredible care my animals receive at HelpingHands VeterinaryClinic. I trust my animals lives with this clinic and they never let me down. From the front desk to the technicians , it's a win win for everyone. Thank you all for your love and care over so many years for not only my pets but for me as well! Read Less

Dr. Guidry and staff are so caring. We really appreciate her follow up phone calls. They helped us through the end with my 14 year old €Little Boy€ and are taking great care of our €Wild Man€ puppy. Thanks so much for all you do! Read Less

My pet dog needed a ultrasound done. Had tried for two days of hell tiring to get a facility that would not require an overnight stay. Right from the moment I told them of my pets needs they were very accommodating. I do not have enough words to describe Dr. Guidry. She was absolutely amazing. Would highly recommend her. She is in the practice for the right reasons. Wish they were more like her. God Bless. Read Less

First, I would like to thank all the wonderful staff at HHVC! they are so well trained in what they do to really care for all the animals. I have been taking my Baby (Rascal),he's my senior Maine Coon Cat that we rescued from prior owners that just wanted to put him to(sleep) since he was to old in their eyes...I grabbed him up and he's been mine ever since. Everyone loves Rascal - and he is a Rascal.: ) As for the Dr's. I truly appreciate all the professional care you take to help and heal all these loving animals. Dr. Guidry, you are Awesome! Dr. Funk, you were the 1st to take care of Rascal, and I truly thank you! Dr. Karam, you checked his follow up eye surgery and I truly thank you as well! Keep up the Great work you all do!!! Bless you all : ) Read Less

Thank you for not declawing cats! Any veterinarian who does not perform barbaric outdated unnecessary p3 toe amputations on cats is tops in my book. I take my cats and dogs to a veterinarian who does not declaw cats, even if I have to travel an extra 20 minutes, it is worth it, they don't cry and whine in the car anymore like they used to when we used our ex-vet. Animals are sentient beings, not property for humans to mutilate. No wonder they used to cry on the way to our ex-vet, they were wondering if any of their body parts were going to get amputated. Read Less

My dog was very ill and I wanted to get a second opinion on her spinal injury and get some information on alternative pain management options. This place is amazing! They got my dog in same day, they provided me with a treatment plan and the costs (which weren't bad at all) and my dog is doing so much better! I'll keep taking her back to this vet. Read Less

I don't know what is going on with the negative reviews, but Helping Hands has been our vet clinic for years and we have only ever received excellent service there.Recently our dog had some medical issues and not only were they positive, accommodating, and thorough, but we were in and out in no time and I didn't feel overcharged as some reviewers have. Vet care is not cheap. It shouldn't be.She is back to her old self and they were nothing but helpful. Read Less

Horrible vet!! I never leave reviews but this needs to be shared! I was searching for an answer to why my boxer was acting weird and not herself. A friend recommended helping hands because he mentioned they would take payments. My concern that the amount of money I had spent at several vets already trying to find out what was wrong . I explained she had fallen over going to the bathroom ect.... This vet kept bringing students into the exam room expressing to me they were trying to teach them . They sedated her for an X-ray as well as started trying to tap on her spine will a loud device she clearly was suffering. After hours there they still could not tell me anything and we were ready to go home . They totaled the services to around $550 and told me unless I paid it all right now I couldn't have her. Wth! I explained my friend had told me they would take payments and they argued no they do not. I paid them every dime I had and they sued me for the balance! Turns out a week later vCa diagnosed her with a malignant brain tumor . I hate helping hands please do not take your pet there because they are a horrible vet and a waste of your money and time. Read Less

Although this vet clinic is very expensive.. they truly do care about animals. When my dog passed away, they sent a hand written card and wrote some sweet memories from the times we brought in little Levi. They also mailed us "forget me not" flower seeds to plant them in his memory. I cried when I read this card. They are so thoughtful. Every experience here was so warm and welcoming, even in the end.. Thank you very much Helping Hands. Read Less

We recently lost our dog to Diabetic Ketoacidosis on 2-18 after an evidently pretty fast onset of this problem, that took us by surprise. Helping Hands helped us find out what the issue was, as well as the available options we had, and were very helpful to us while we had to make a difficult decision to put our Pugapoo to sleep. Dr. Karam was very helpful to us in the process and sincerely cared about our dog, as did the rest of the staff at Helping Hands. Dr. Karam even answered some of my questions after this happened, so as to help me understand what exactly happened, and on his own time and is available for more questions if we have them. We have not decided on another dog as yet, but if we do, we will continue to be a customer of Helping Hands. Read Less

Dr. Karam was very kind with our Boxer-Sheppard, and thoroughly explained his treatment options and rational. Dr. Karam, along with the reception and nursing staff we encountered, exercised a genuine compassion that all pet owners would truly appreciate! Read Less

If I could give negative stars I would give them negative 100 stars.  They are incompetent, misdiagnosed my dog and sent me on a wild goose chase for nothing.  They claim to be cheap but in reality they will nickel and dime you and in the end I end up paying thousands of dollars for unnecessary tests and procedures and never end up helping my dog with his vomiting and pain. After wasting a lot of time trying to figure out what was wrong with my dog, I took him to another vet for a second opinion.My new vet knew immediately what was wrong with my dog and told me he has seen this happen many times before at helping hands.  They over test and get you to spend thousands of dollars. I spent under 50 at my new vet for the visit and meds and my dog had never been better. Read Less

Dr Guidry is wonderful. My first visit to Helping Hands Veterinary Clinic, I came with my elderly dog and a lab report her previous vet. Dr. Guidry sat down (on the floor) with my dog and I and went thru the lab work one by one explaining what each thing meant (something my previous vet never did). She was compassionate and took the time to make both my dog and I feel comfortable. A few year later when I had to to put her down, Dr. Guidy and her staff were amazing. Afterwards, they even sent my family a card signed by all the staff along with a laminated ink print of my dogs paw! More recently, I have a 5 yr old labordoodle that was injured. Dr. Guidy gave us both holistic and traditional options. She not only is a great vet, she seems to be a great person as well. I highly recommend this clinic! Read Less

I really want to give this place five stars, but here's what made it drop to a three REAL quick- the unorganized front reception. Took me a good 15 min to pay for my services.The vet service was great though- saw Dr. Karam for an exam on our White German Shepherd and he was thorough and honest. I'm really glad he didn't push us towards unnecessary medication like most vets and he advised us on home remedies. That's the kind of vet I'd like to see. Five stars for the actual service.Overall 4 to offset the terrible wait. Read Less

I have been taking my last four dogs there since Helping Hands opened many years ago. The clinic had a change of ownership a couple of years ago. Dr Cherie Guidry is the current owner and lead veterinarian. She purchased the clinic in August of 2012. I trust her instincts 110%. I recently lost my dog to a cancer, and Dr. Guidry told me her suspicions, but sent the test to a radiologist. He suspected something different. However as it turns out Dr. Guidry was correct. I would never go anywhere else. She will give you options both traditional and holistic or a combo of the two. She also doesn't push extra tests on you. :) Read Less

I've been wanting to get on here and give this clinic 5 stars. Dr. G, she is a great doctor and makes me want to tell others she is great. She's done a gret job taking care of Fea Fea and you can tell she loves what she does. A++ Read Less

People sure do write stories on here. I'll make mine short and sweet for everyone on how I feel about this clinic. Dr. M is the one we use the see. But he's not there anymore. Dr. V is great and I recomend her! Helping Hands does a great job. Read Less

Dr. Guidry was great to both of my dogs and cat. I've been going to them for a couple of years now and I have to say the new management and team they have in place is much better then before. I will keep on taking my pets there. Read Less

My previous experience with VCA was very negative. Therefore, when my cat had some problem again, I looked for another local clinic. Upon reading some good reviews, I decided to visit Helping Hands. What a difference! The staff are very friendly and knowledgeable, and gave me a good first impression. Then, Dr. Guidry came and greet us. Both my cat and I adored her immediately. She is very professional and kind, and tried to explained everything in plain words, and gave us options. Most importantly, this clinic NEVER urged or solicited any services that I (and my cat) didn't feel comfortable about. After all, not all of us have a lot of extra money to do extensive healthcare for pets (I don't even see doctors myself!). I am very pleased and lucky to find a wonderful local clinic that still practice kindness and honesty, rather than becoming a sales-oriented business! Highly recommended! Read Less

Dr. G (as he is called at the clinic) has cared for both of my dogs since I got them. His prices are lower and his services better than any of the animal clinics I've tried. This past year, my dog Roscoe developed cancer in his jaw. Dr. G was incredibly supportive, discussed all our treatment options with us at great length, and helped us make the best decisions we could. He and his staff were always available, always concerned, and seemed almost as devoted to Roscoe as we were. Under his care, Roscoe lived twice as long as his predicted survival time had he undergone chemotherapy. Dr. G provided us with all options, from traditional medicines to alternative and homeopathic treatments. In the end, the Doctor came to our home and performed Roscoe's euthanasia here, so that he did not have to die in a clinic. I am tremendously grateful to Dr. G and the entire clinic staff for making Roscoe's last six months as good as they could possibly be. I will continue to take my animals to Helping Hands, even though I now live in West Seattle and it is quite a drive. They are worth the extra effort Read Less

We loved the Vets at the office but the receptionists have misplaced or lost our dogs records on more than 1 occasion. The first time they informed us our dog needed 2 shots so we brought him in and when we got there they found the record that indicated the shots had already been received. The second time I took our dogs in for their annual check up and while I was there they told me I needed to pay for my dogs nails being trimmed in the previous month, before they would provide any services. My husband and I trim our own dogs nails and have never taken them in. The receptionist actually argued with me about it dog coming in for his nails to be trimmed. The date she gave was 2 days after I had just delivered our new baby... My husband and I had come home from the hospital with an infant on the day we supposedly took our dog in... The most recent mistake, we are being told we haven't taken my one of our dogs in in 2 years. She was spayed a year ago at that office and I was in the room the week before she was spayed when she received all her shots. They're saying she never received any shots at that time. We are currently searching for a new Veterinary office because of the receptionists mistakes. It does no good to have a great Vet if your records are continuously mixed up and lost. Read Less

DO NOT, I say again, DO NOT allow any pet to be seen by Dr. Goutam Mukherjee, "Dr.G". I brought my 2 year old kitty to this clinic, and was seen by this excuse for a vet. My cat had been cleaning his hindquarters excessively for several days, and was beginning to cry in pain when he moved or jumped over our baby gate. I brought him to this disreputable clinic because of the low prices advertised. After a very cursory, almost non existent, examination of my cat he was diagnosed as having his spine out of alignment and we were sent home after the first adjustment with some pain pills and a bill triple what was mentioned on the website. He was fine for a day or so, then everything started hurting him again. We waited for the second visit a week later and this time it "fixed" him for a few hours. After seeing my cat in pain for too long a time frame, two plus weeks at this point, I took my cat to another vet for a second opinion. The new vet suspected something or other that needed x-rays and sent me to an emergency vet clinic/hospital. After x-rays and observations the emergency vet, the *third* opinion I got, diagnosed my baby (cat) with crystals in his bladder/urine. We got him flushed out in the hopes that it would help him, and vet bills higher than we could pay, we surrendered him back to the shelter we originally got him from and hours later he had passed. I strongly believe that my cat died due to Dr. G's misdiagnosis, and his discounting of the symptoms I relayed to him my cat died. I would have pursued a malpractice lawsuit, but did not, and do not now have the funds available for such a pursuit.Take your beloved pets somewhere other than this place if you value their life and companionship. I would give this place a negative star rating if possible. Read Less

My husband and I have a male cat who is gravely ill... We called around to low cost vet clinics, as my husband has been laid off recently, and is the only source of income for our household. We have 5 children together. When I called Helping Hands, the receptionist informed us an office visit would cost us $43.00. I explained our cat's symptoms to her, and asked approximately how much she thought a visit and diagnosis would cost us... She said, "No more than $75-$100". So my husband and I decided to make an appointment for our cat, since we really wanted a diagnosis of his condition (even though we had a gut feeling it is something fatal). We went in for our appointment and filled out paperwork, which sat in front of the receptionist for almost 10 minutes before she did anything with it. We ended up waiting in their lobby for 20-25min, when they had called US earlier that morning and asked us to move our appointment time UP! The entire time we were waiting in the lobby, our cat was crying, distressed in it's carrying cage, and surrounded by multiple dogs... it was very sad. We were eventually taken back to a room, and finally met the Vet. She was nice and sympathetic, but CLEARLY misinformed. I told her about a kitten I had, who had contracted FIP and eventually died... I also told her that I was 9 months pregnant at the time, to which the Vet said, "Oh my God, pregnant women should NOT be around that!" Now I've had cats my entire life, and I had specifically asked the Vet who cared for my sick kitten if FIP was dangerous for me as a pregnant woman, and the Vet assured me FIP was dangerous to me in no way. It is Toxoplasmosis that is very dangerous for pregnant women!!!!! I did research when I got home from Helping Hands, to see if maybe there was some evidence of FIP being dangerous to pregnant women, and there is NOTHING out there suggesting that! So clearly this Vet is poorly trained... After we met with the Vet, we were told they were going to prepare an estimate for the cost to x-ray and diagnose our cat. We waited several minutes, and the Vet tech came back in with a prepared statement (similar to a car salesman, when they bring you in their written offer on a car, after speaking with their manager). She informed us it would be $258.00 just to diagnose our cat!!!!!!! They wanted $55.00 for the office visit, which I did not understand how that price jumped up $12.00 from the original price I was quoted by the receptionist, they wanted $160.00 for X-RAYS, and $40.00 to sedate our cat! I couldn't believe it! I had spoken about our financial situation to both the receptionist and the Vet tech, and they bring us in a quote like that??? We were so insulted, and felt we had been lied to ... as well as taken advantage of... so we decided to just go ahead and leave. $55.00 later, (which I had to pay with 2 separate credit cards just to afford it), we were told by a Vet who thinks FIP is dangerous for pregnant women, that our cat possibly has cancer, FeLV, or FIV (which he was tested for both as a kitten, with negative results)... Honestly, I have little faith in her diagnosis. And now we sit with our dying kitty, wondering what is killing him, wondering if it's something contagious to our other cat, but really having no answers. PLEASE spend your money at a more professional, "economy conscious", caring clinic!!!!!!!! Read Less

Everyone in the office is super nice and caring and I totally trust my pets in their care. The prices are pretty good but my only complaint is the wait times. If you have to bring your pet in on a Saturday or in the evening be prepared to be sitting in the lobby bring a good book! Read Less

I have been going here for a couple of years with my baby Max, and I couldn’t be happier with the place. I like it because the vets there don’t treat you like they are trying to get all my money but genuinely care about my kitty. The place has heart! Read Less