Vca Alderwood Companion Animal Hospital

Like another reviewer noted, only healthy animals need to apply for this "service"? You need to advise your animals to give plenty of notice prior to getting sick. What a lousy and lazy bunch of doctors. Read Less

I have been meaning to to this for awhile. Almost a year ago my cat lost 75% of her kidney function in 5 months. This meant I now needed to give her fluids to keep her going. She is 16 now and she did not take well to me giving her the fluids at home. So you guys have allowed me to bring her up 1-3 times a week so I can continue to keep my baby alive! When you have limited funds; but your fur babies are your EVERYTHING you gave me peace of mind. I cannot thank you enough for helping MY family. Thank you for your kindness! Read Less

Great place for your pet! My dog was really sick, and they were not only able to identify the problem, but got her in for surgery the following morning. The staff was wonderful, and worked with payment to accommodate anyone who loves their pets. I'll drive to them every time. Read Less

Great service. The staff is always friendly and happy to see my pup. I trust them with my pup and they always return him happy and healthy. He's and hand full (Aussie border mix) and they never seem to have an issue. Dash, my pup, not long after being nueterd here. Read Less

VCA Alderwood is a fantastic veterinarian office. I have two mastiffs, an Italian Mastiff who is over 10 years old and a Bullmastiff who is about 3 years old. We have visited a number of times to have routine tests run, just to keep up with our old pup's health. Thankfully they both keep receiving clean bills of health. They have always been able to answer whatever questions we may have. We have never had a long wait for an appointment. All of the staff is knowledgeable, cheerful and helpful. Read Less

I have four pets, and have been taking them to this hospital for more than 4 years. Staffs are friendly and easy to talk to. However, the level of attention they give to our four feet friends are, unfortunately, very disappointing and I am definitely considering to find another place to take my companion friends after my recent experience with them. I had one of my dogs taken in for her regular check up - they did not notice anything particular and said she's healthy. Literally the following week, I noticed something was off and took her in immediately as her breathing was rough and heard heart murmurs. When I took her in for an emergency, they suggested that I schedule an appointment with a cardiology at the specialty center. After consulting the cardiologist, I found out that her heart condition is severe and will eventually go into a heart failure. What shocked me was that this condition seemed to have been going on for a very long time. Not only that, the cardiologist noticed that she has another condition right off the bat due to lessening of her back hair, which was very visible. (VCA had told me that the lessening of her hair was due to an age.) It is very disappointment and very frustrating to think that she could have received a better health service elsewhere had we known this in advance and this could have been prevented if they had paid a better attention. Another experience that I had that had me reconsider revisiting was their lack of follow-throughs. I had reached out right after my dog's follow up cardiologist appointment to go over a treatment plan for her cushing's syndrome. I called them on Friday morning, specifically asking for the doctor to speak with my dog's cardiologist, and asked for a call back. I did not receive a call from them the following day and by Sunday morning I gave them a call to follow up. The doctor wasn't available and they took a note, which was fine. When I received a call from the doctor, it was very clear that she did not speak to the cardiologist as I had asked, and had suggested that we do not treat her for the syndrome. After this experience, I find it hard to trust their diagnosis and service. Read Less

My dog has been a patient here for well over 7 years. He has regularly received his preventive care exams and other minor scheduled operations. We've been fortunate that he has been relatively healthy until now. This week, he has been sick and they have not been able to see him unless we book several days in advance. Hoping his illness would pass quickly, I decided to wait 48 hours as they suggested and call back if something changed. His health has changed for the worst and I called back today (after 48 hours) to find out they are now booked for the rest of the week. I'm very disappointed that an "animal hospital" can't handle urgent care for long term patients. I will be taking my business elsewhere! I don't recommend this facility for any other than the most basic routine care. Read Less

I've been to 4 different vets before finding VCA. None of them could figure out how to help my corgi with her issue, and it was so frustrating. VCA not only strategized what we could do to help her, they went over every item that was billable with me, BEFORE DOING ANYTHING, and talked through their recommendations and where they thought we could postpone treatments for cost while still helping my dog get better. Read Less

Staff were great, bit the pricing is beyond outrageous- they charge $240 for a blood test I got done for $70 at another vet and $750 for x-Rays I got done for $350. No other vet outside of Emergency charges what this place does. Read Less

"Spay is included in Puppy package........as an upcharge." The medical personnel and the staff are all loving to our puppy and to all the animals who've come in while we were there. I presume they are knowledgeable as well. The prices seem high to us, but what do we know? Our only complaint was that, having bought the Puppy Package for $400 three months ago, my wife and I believed that the spay procedure was included. It is true that, when we look at the literature we were given, we can see where it says that the Spay is one of the additional options that can be chosen. When we brought our puppy in today to be spayed, and the staff member showed us the additional $250 (small dog) charge, we were both greatly surprised. The person we spoke to said that all their literature says it's an extra charge, and all the personnel know this; she didn't understand how we could have been misled. The office manager came in and echoed their surprise and sorrow. Perhaps I misheard...I THOUGHT i heard three months ago that the spay was "included" in the puppy package. But today, I THINK I heard the staffer say that it is "included....as an upcharge". Since all of us, including the VCA staff and medical personnel, speak American English, I wouldn't expect that I would misunderstand the meaning of "included". Maybe that's not what she said. 5 stars for medical work and patient interaction. 1 star for communication flaw Read Less

I have nothing but good things to say about VCA, Kari Emory and all of the staff. We sort of inherited a very sweet and lovable Jack Russell Terrier named Bella. Her teeth were in bad shape and she needed all of her shots updated. She came through her ordeal with flying colors and is a much happier little dog now that her mouth is no longer sore. Bella received the very best care. I was a little surprised at the total bill, but it is worth to know that she was well taken care of. After the x-rays I was called and told what needed to be done and called again when she went to the recovery stage of the procedure. It is now four days since her procedure and she is doing great, eager to eat and very eager to go for walks. Read Less