I had a poor experience with one provider who ended up making it hard to see other providers because she got upset with asking for a better rapport. I have never been so embarrassed by someone's unprofessional behaviors and the fact that they allowed her to just block my dog from receiving the care he needs. It's a shame that this occurred because the one who is suffering is my dog. They get 3 stars for the rest of the great service we previously received before this incident. Read Less

I've had two poor experiences here. 1) My daughter had a gerbil that was not doing well so we brought it in. They said they'd observe it overnight, hydrate it, and take whatever action was needed (if any). We went to the back room to check in on the gerbil before leaving, and I was surprised there was a half-dozen young people working back there, laughing and goofing off quite a bit. The next morning we got a call that our gerbil had passed on. The bill was over $350. Nothing was done, no services, just watched it pass away. We could've done that at home and saved $300. I guess we have to pay all those teens to goof around though. 2) My older dog just had almost $2,000 worth of tests and exploratory work because she was coughing badly. Our regular vet recommended this place. All the work was done, but then the follow up was horrible. A short phone call from the doc with no instructions or conclusions, and a paper report a few days later that said nothing about "next steps" or "recommended action". We just went to our regular vet (months later) for our annual checkup and she asked how the steroid treatment went. What? How can you get $2,000 worth of work done and it not be made perfectly clear to the owner what's supposed to be done next? My dog's been in pain for months now because nobody told us the next steps to take and the paper report was nothing but medical jargon, with nothing that said "diagnosis", "next steps", "medications suggested" or anything at all. Doing "work" without communicating the results to the owner clearly is completely useless. Pretty disappointed overall. Service is okay, follow-up and bedside manner could use a lot of work, seem very happy to take your money regardless. If my dog(s) need more help that we can't get at our regular vet, I'll be asking for a different referral. Read Less

My pug says he's very happy with their attention to him! He had started to have problems with walking as far as usual. We already knew he had back and hip issues so we started with that. I took him to another place that had a water treadmill but he couldn't go for more than 5 minutes so we started to think something else was going on. We were referred to a wonderful neurologist here. It only took a few minutes for her to know it wasn't his back or hips causing his problems. She gave us a possible diagnosis but needed blood work to confirm. Unfortunately, it came back positive for the disease she had thought, which it like MS in people and only affects pugs. I was able to take that info to our regular vet and he's managing the disease now. If we hadn't gone here, I doubt we'd have a diagnosis and wouldn't have been able to care for him like we need to, to slow the disease. I'm very impressed by the whole team that helped my pug baby! Read Less

Edited 4.3.2018. this Facility is no longer VCA, which is what my review was for. Apparently it is now a different company...I hope it has changed. My experience with this facility is that they take advantage of your love of your pet, and upsell un-needed services and pressure you with "I highly recommend you do this" comments. When I called to pick up my dog to take him to my normal vet, they tried to pressure me into keeping her there "for observation". When I said they charge by the hour, the response was, "Well, if money is an issue, come pick up your dog!" Clearly a cold, and money oriented facility, that does not have you, nor your pets best interest in mind. Read Less

Our cat took a turn for worse after being sick for two weeks. Our vet strongly recommended she be seen immediately at Speciality Hospital. This is an ER and hospital. Since there are no appointments some wait is involved. It can be fairly long if they're busy. Our kitty was very ill and needed to be hospitalized. She received top notch care by the entire staff. Before any care was given, the veterinarian reviewed her diagnosis, treatment, and both a high and low price for her entire stay. There were no surprises regarding her care. They provide all the high tech diagnostic testing and care found in a human hospital. They called us with updates and we were allowed to visit her. She was released with medication after one night. I feel we might have lost her if we hasn't gone to Speciality Hospital. I couldn't be more pleased or recommend them more. I was impressed with the entire staff from the front desk, vet technicians, to her two doctors. Please note the name includes "Seattle" in their name but they're located in Lynnwood, a suburb of Seattle. Read Less

I took my 19 year old cat to Dr Shaumpers ( sp?) after referred to by Blue Pearl for a stroke. His is a neurologist and examined her right away and gave me her treatment options. He was professional, compassionate, and was wonderful with my confused Maddie. I followed his recommendations and not only am I feeling much calmer and anxious, my cat is recovering nicely. I give this place 5 stars as I was a basket case and these people were lovely in every aspect. Advised me every step in the process of the costs and options. Read Less

Terrible experience. Would not recommend wasting your hard earned money or time here. The receptionist was nice and the waiting area was clean. The tech that took us back was very nice. The tech asked to take my dog to weigh him and get his vitals. My dog was gone for at least 45 minutes to an hour. Dr. Manashirova came in and had no interest in hearing anything that I could offer about my dog's symptoms or some of the treatments that we had already tried. Expected the fees to be higher than a regular vet's office, but was shocked at the cost of tests they wanted to perform. Finally agreed to all the testing, but am very disappointed with her communication. When Dr. Manashirova called at 7:13pm to give results, I was in the middle of scorekeeping on my phone and couldn't talk and asked for results to be emailed. Tried calling back 30 minutes later to be told she was out of the office for 4 days. Pretty much the only thing offered was to come back with another specialist and have more diagnostics done. Spent $2,300 and still am no closer to finding relief for my dog. I do not believe she cared at all about my dog or me and feel like all she cared about was how much I was willing to pay. Read Less

I took my pug there after he had a massive brain aneurysm they did great job under the circumstances. $1,800.00 for 10 hours of hospital care plus cremation service was not over priced considering a person in the hospital that long and you would add a new zero. The staff was very very compassionate and up front about the cost. I gave them credit up to $2,600.00 to start and let me know if it rose above that. If you live paycheck to paycheck you might find $60.00 too expensive. I've also taken my dogs there as a walk-in basis when I didn't have time to make an appointment and that will be a healthy fee as well. Learn what what you are getting into and give them time to check out your pet, run some test and stuff before they can answer any questions for you. Your pet isn't the only one there.Read Less

One star is generous, which is how we felt after the 10k bill trying to save our loved one, you can't put a price on love. I guess everyone seemed to be totally professional but I feel that this hospital is more of a conglomerate type training ground for young people wanting to get experience in the field. There was much care and genuine concern and dedication we felt but mistakes can happen and that is part of learning. My fault that I did not try to help our family member sooner than later and I should have done more homework and research to find a super specialist I guess. Hind sight is twenty twenty post mortem such that I now know there are board certified independent surgeons out there to be found. Lessons learned. Read Less

My dog tested as having stage 4 kidney failure, and my veterinarian of 30 years recommended that I take him to a specialist. He suggested the VCA Specialty Center in Lynnwood. I made the appointment and due to my own schedule had to wait several days. In the meantime, I read a bunch of reviews about VCA Lynnwood, and they scared the heck out of me. With great trepidation, I showed up at my appointment feeling pretty edgy, and I probably wasn't as nice as I could have been. Despite that, the staff were courteous and prompt. My wait was minimal. Once we were taken to an examination room, the vet assistant was very nice and took time to answer all of my questions thoroughly, to the best of her ability. She also provided me with a cost estimate for the tests and procedures that might be performed. The vet, Dr. Polly Peterson, came in and examined my boy. She answered all of my questions and said she'd like to do an ultrasound and blood draw, and they would take my dog into the back to do these things. I told her I wanted to be with my dog at all times. The team came into the exam room to draw blood, and after disappearing into the back for a couple of minutes, Dr. Peterson returned and explained that their radiologist refused to perform ultrasounds with owners present. In my experience, this is not unusual, but I didn't want my boy stressed out, so I declined the ultrasound. We waited until the blood results came back, and then discussed the somewhat puzzling results. Apparently he had other problems as well as kidney failure. Dr. Peterson really wanted to have a look at his insides, so she carted the ultrasound machine into the exam room herself, sat on the floor (I have a pretty big dog), and performed the ultrasound! She stated a couple of times that she wasn't a radiologist, so it wasn't official and I wouldn't be charged for it. Not charging me was very nice, but what really impressed me was that she would go the extra mile to get the information she needed to diagnose my boy's problems. During the exam, she constantly explained what she was doing and what she was seeing, and what her findings could indicate. Dr. Peterson was careful, gentle, and thoughtful, always checking to make sure what she was doing was OK with me and with my boy. We discussed treatment options and ordered some further testing. I never had the feeling that she was in a hurry. It was clear that her principal objective was to produce the best diagnosis she could given the information available, and to figure out what we could do to help my boy while waiting for the additional test results. Part of that involved a change in diet, and when I indicated that I wasn't really impressed with the ingredients in most commercial foods, she gave me some recipes and guidelines for a home-cooked diet. Overall, the staff at VCA Lynnwood were great, and I was very impressed with Dr. Peterson. Now, a week after his appointment, my boy already seems to be feeling somewhat better even though we haven't gotten all of the test results back. I have high hopes that we will be able to help my boy be happy and comfortable for a long time to come. Read Less

Great team of doctors and staff. Hats off to Dr. Gambino and crew for saving Chet. He was one day from death. Had a stint place in his bile duct which was 100% blocked. Don't get me wrong, it was a long road to recovery and cost was a factor. It's great to have him EVERYDAY and I love him 100 X's more. Thank you. Read Less

My dog is currently undergoing 8 chemotherapy sessions following surgery here. The surgical & oncology staff have been caring, gentle, & respectful. My other dog had back surgery here over a year ago. Our experience was positive then too. Yes, the prices are high, but there are no surprises. It is laid out very clearly & options given on what treatment to follow. I have senior dogs & am glad to have such an excellent specialty clinic in the area. Read Less

Brought my cat 10am with bleeding from his anus, they said it would be a couple hours and they would give me a call. Not once did I recieve a phone call, I had to call periodically throughout the day call to see if they had attended to my cat. I had been patient all day but by 5pm and still the doctor had not attended to my cat I was very upset. He was given an Appetite stimulant the day before being admitted and the whole time he was there he was not given any food. At 5pm they apologized and said it would be another hour I waited 6pm no call, I called them they apologized said it would be another hour. I was done being patient drove down to the clinic, the doctor said they just started and to be patient. At 7pm they gave me discharge papers, the doctor didn't even come out to talk to me to tell me how the procedure went the tech said it was in the papers....seriously?? My poor cat was ravenous when he got home. The discharge paperwork said the procedure took 15 min, we waited from 10am to 630pm for a15 min service. We will never go here again worth the additional drive time to go somewhere else. Read Less

Our dog was in dire straights, ultimately having to be put down. The medical situation and potential outcomes were explained and price for service reviewed. They could see our emotional dilemma. As gently as they could, a detailed discussion ensued. We are so grateful for their honesty. They could have easily taken advantage of us, but they were honest and forthright. Not every vet would have been this professional and compassionate. Read Less

The VCA reception desk, techs and doctors are the most professional, respectful and compassionate people I've had the pleasure of meeting. The expertise they offer the community comes from their tireless efforts and willingness to train hard and acquire the necessary skills to treat animals. But their kindness, patience and love for animals - and the people who care for them - comes from their enormous and selfless hearts. I wholeheartedly recommend taking your pet to VCA Veterinary Specialty of Seattle.Read Less

Our German Shepard needed a Laminectomy, and Dr. Kline performed her surgery a few months ago. Our dog has since fully recovered and is doing well. The clinic staff took great care of our dog, and were up front with all costs and charges associated with the surgery. I recommend VCA and especially Dr. Kline, and her staff. Read Less

$150 for visit for my dog that was dieing. They wanted $1500 for the tests and 60% upfront. Sounded like an excuse to just run a bunch for no reason. I went to Mount Vernon and got my dog treated plus overnight for just $300 Read Less

As many reviewers have said, I am very grateful for a 24-hour emergency vet in our area. But I will warn you, it is very very very very very very very expensive. If it's not a life-threatening emergency, I would wait until morning and visit your regular vet. My cat had a blocked urinary tract on a Sunday evening. No choice but to go in, as he could have suffered kidney damage and was in a lot of pain. Immediately the staff at VCA make you answer the question, "Do you agree to emergency care? It can range from $300-$600." Uh, yeah, that's why I'm here. And oh how I wish it was only $300 to $600! I would have been thrilled with that! They gave him pain meds, then the very nice, very young vet came in to give me an estimate of catheterizing him to try to unblock him, x-rays, then IV fluids, etc. during the night. I almost passed out when I saw the estimate: $2,600 to $3,600 for 2-3 days in the hospital, and that was WITHOUT surgery. He told me that if the stones had to be removed surgically, it would be an ADDITIONAL $3,000 to $4,000. We were now talking about $7,600 to treat my cat's urinary blockage. You are required to leave the low estimate ($2,600 in my case) to have your pet treated, so you'd better have a fat wad of cash in the bank if your pet gets sick on a weekend. I transferred my cat the next morning to our regular vet after paying $1,250 for the night's care at VCA. Thankfully, my vet was extremely knowledgeable and first determined what kind of stones my cat had. Turns out from simple urinalysis results, my cat had struvite crystals in his urine, which can be dissolved with diet changes. No need for surgery. My cat spent three days at our regular vet to make sure he was not re-blocked. The grand total for 3 days hospitalization, IV fluids, catheter, medication, loving, compassionate care, careful consideration of all options, and prescription food: $220. Thankfully, I didn't agree to a $7,600 unnecessary surgery for my cat, who is all better now.Read Less

Our 80 lb dog collapsed last week unexpectedly, we called our vet's office which was about to close and they referred us here. We called ahead, made the quick drive over, and were greeted in the parking lot with a gurney. They wheeled our Molly directly into emergency. I felt extremely well taken care of and could tell that we were a priority. Unfortunately nothing could have saved our sweet girl from the hemangiosarcoma that went undetected until that moment. Our doctor was strait forward and knowledgeable. We were presented with options in a clear and relatable way, I felt listened to and had my questions answered. We were given time and space to make the incredibly heart wrenching decision to put our 11-year-old English Labrador out of her pain. We miss her, but know the experts at VCA helped us to the best of their ability. Read Less

We've had nothing but great care from this hospital, when it comes to emergency, they are swift and caring, we have had to deal with them for over 5yrs with our little chihuahua who had a neurological terminal disease and she spent many nights here and the care was great. They impressed us with their caring attitude. And when the time came we had to let her go, she wasn't going to get any better they were loving and gentle! I recommend them for long term and emergency care. Read Less

They nearly killed my dog!!! I brought my 13 year old lab/shep mix in late on a Saturday after she became very dixzzy and could not get up. I was told she had Vestibular disease and they recommended I put her to sleep. due to a shift change it was a good hour before I could see her to say goodbye. When I finally went in to lya dowen next to her and hold her, she felt my stress and jumped up demanding we leave now. this was not a dying dog. I told the vet she was not killing my dog. they took me into a room and gave her a shot for the dizziness and took a Urine sample since she had a bladder infection. None of this was discussed with me as a possible reason for her dizziness, yet the wanted to kill her. she bounced back once the infection started to clear and has been fine since. this place is scary. How many loved pets have they killed that were just fine!! Be afraid!! and question everything!! Read Less

We brought our dog Chewie in to hospital with heart failure. They went to work on him immediately. We were very impressed with how they tried to save him. Sadly we lost him. Our bill was not out of line with what they did to try to save him. I do not know what kind of fees we would have received if they were able to revive him. He lived a good life and I guess it worked out for the best as I am not one to spend thousands on an almost 14 year old dog. We loved him and miss him but are happy to know that he is romping around with all our other loved pets in doggie heaven. Read Less

The moment we walked in the door they took GrisGris and began treatment immediately. She has a rare auto immune disorder called Thrombocytopenia and could have bled out at any time. The doctors were kind and through, and explained every thing step by step. The nurses and vet techs made sure she got her meds and food on time. I was able to visit her every day. She was never, ever afraid, because she got so much love. It took a week but she steadily got her platelet count back up out of the danger zone. They were not over priced, actually very reasonable, and never once hounded us for money for the bill. There is no where else I would go if any of my three dogs every needed specialized care.The reception staff were incredibly kind, even finding our insurance forms on line and printing them out. They all went the extra mile for my puppy. Read Less

This place is a ripoff. Run away from them as soon as possible. They overcharge for everything, and explain nothing. They were insistant my dog had liver cancer, not even close. They wanted to do a liver biopsy, I insisted they not touch my dogs liver. They accused me of not loving my dog enough to want the best for him. Give me a break, these people should be run out of town. My only regret was not looking at citysearch reviews first. I would have saved thousands! Read Less

Worst veterinary clinic ever. I brought my kitten in because she was not able to keep food down. Keeping her overnight on IV fluids the bill the following day was about a grand. The thing was, nothing had been accomplished because in order to perform more tests and as they put it ""a possible operation"" it would cost an additional three grand. They then gave me the option to relinquish my kitten ie give up my rights to her so that someone from the hospital could adopt her and take over financial responsibility. They made her situation seem so dire and said ""it was the best choice for ___"". When I arrived the next day to say goodbye to her, a woman mouthed the words to the receptionist ""Make sure they pay first"". Once paying the ungodly amount, I was moved to a room in which they brought my kitten. She had returned to her normal frisky self. When I chose not to relinquish her and take her home so that I could continue my search to find another veterinarian the tech came in, not the doctor, with medicine for worms and gave me instructions on how to administer them. I was in shock. Worms? No one had even mentioned worms. Now she is home and perfectly fine. If you're seeking a 24/hr vet in the area DO NOT I repeat DO NOT go to this hospital. I reccomend ACCESS in Lake City so much more. Read Less