35 Reviews

Island Cats Veterinary Hospital

Mercer Island, Washington
General Info
Island Cats Veterinary Hospital has been serving feline patients on Mercer Island since 1996. We are a full service hospital providing preventative care, as well as general medical, dental, and surgical care. We also have a full line of cat food as well as cat related retail items in our spacious lobby.
Reviews
Julia McLawsen
12 Jul 2018
REPORT
Island Cats offers the perfect balance of pragmatism and compassion. I especially appreciate how all staff explain the pros and cons of different options to facilitate informed decision-making. And, p... Read More
Island Cats offers the perfect balance of pragmatism and compassion. I especially appreciate how all staff explain the pros and cons of different options to facilitate informed decision-making. And, perhaps most importantly, everyone in the office "gets" cats! I wouldn't take my kitty anywhere else. Keep up the top-notch work, Island Cats! Read Less
jill hendrick
6 Jul 2018
REPORT
Dr Marshall and his staff lovingly took care of a stray that was found and we had hoped to make better to find her a new forever home. Dr Marshall called around to try to locate a vet in the area wit... Read More
Dr Marshall and his staff lovingly took care of a stray that was found and we had hoped to make better to find her a new forever home. Dr Marshall called around to try to locate a vet in the area with a grey cat missing from their owners. Sadly we didn't find the owners and the cat was too sick to save, but he did his ultimate best. We will be forever fans and clients of Dr. Marshall and his team. Read Less
Diane Cooley
4 Jul 2018
REPORT
We have been cat owners for a little over 5 years and cannot speak highly enough of Dr. Marshall and staff. We are fortunate to have only needed normal services (including condo accommodations) but w... Read More
We have been cat owners for a little over 5 years and cannot speak highly enough of Dr. Marshall and staff. We are fortunate to have only needed normal services (including condo accommodations) but would trust Island Cats in any situation concerning Bugzy. Read Less
Colleen Fornia
29 Jun 2018
REPORT
Best staff! Best care for my cats! They are so friendly here and take the time to explain things to you!
Andy Snow
19 Mar 2018
REPORT
Great doctors and staff. All are very helpful, knowledgeable, and obviously care a lot about their patients. Communication has always been clear and thorough. I highly recommend Island Cats!
Andrew Snow
19 Mar 2018
REPORT
Great doctors and staff. All are very helpful, knowledgeable, and obviously care a lot about their patients. Communication has always been clear and thorough. I highly recommend Island Cats!
merle hooley
14 Mar 2018
REPORT
Doctor Marshal and his staff deliver fabulous care in a professional and very caring manner. They consider the welfare of the cat and try options that have the least impact on them and my wallet. The ... Read More
Doctor Marshal and his staff deliver fabulous care in a professional and very caring manner. They consider the welfare of the cat and try options that have the least impact on them and my wallet. The staff go way above and beyond to deliver the best care in a very considerate manor. I trust them to what is necessary as they are saving the life of my sweet Ella! Read Less
Joan Gerdes
13 Feb 2018
REPORT
Over many years, loving care of all our cats. Good place.
Wendy Haas
13 Feb 2018
REPORT
The best evidence based feline focused care. Dr Marshall is down to earth and truly knows his medicine.
Marcee Maylin
22 Jan 2018
REPORT
Long time patients. Dr. Marshall saved our first cat's life. He was even on the phone to vet schools around the country looking for options. If you love your kitty, you will never take them anywhere... Read More
Long time patients. Dr. Marshall saved our first cat's life. He was even on the phone to vet schools around the country looking for options. If you love your kitty, you will never take them anywhere else. He truly is the very best there is. Read Less
Karen Easterbrook
7 Nov 2017
REPORT
Dr. Marshall and team are outstanding. Over the years, they have seen my cats through serious illness and old age with compassion and expertise. You can tell that everyone on the team sincerely loves ... Read More
Dr. Marshall and team are outstanding. Over the years, they have seen my cats through serious illness and old age with compassion and expertise. You can tell that everyone on the team sincerely loves cats, and handles them with gentle care. Read Less
Laura K.
15 Aug 2017
REPORT
Both Dr. Marshall and Dr Ronngren are amazing Vets.  They always remember every little detail about our cats.  We've had some complex medical issues, and they have solutions that are compatible with o... Read More
Both Dr. Marshall and Dr Ronngren are amazing Vets.  They always remember every little detail about our cats.  We've had some complex medical issues, and they have solutions that are compatible with our cats temperaments.  They don't push extra and expensive testing like other clinics.  Our extended family has been coming to this clinic for at least 2 decades. Read Less
Karen R.
5 Jul 2017
REPORT
Wow!!! I've had pets for over four decades and this was the best place I've seen. The staff was extremely friendly and compassionate toward my terrified cat, and the vet really listened and did a grea... Read More
Wow!!! I've had pets for over four decades and this was the best place I've seen. The staff was extremely friendly and compassionate toward my terrified cat, and the vet really listened and did a great job of explaining our options. Fast, friendly, professional and definitely a place that connects with each pet that came in.  Highly recommend!!! Read Less
Christine Poythress
16 May 2017
REPORT
I love the staff at island cats . The Doctors are the best and they really care about our kitties!
Chloe W.
12 May 2017
REPORT
My kitty gets the best treatment at Island Cats! My family has been taking our cats here over the last 10 or so years. Dr. Marshall is knowledgeable and caring. He and his staff listen to your concern... Read More
My kitty gets the best treatment at Island Cats! My family has been taking our cats here over the last 10 or so years. Dr. Marshall is knowledgeable and caring. He and his staff listen to your concerns and is always been so clear and helpful. Whether your kitty needs its check up or has a concern, I would highly recommend putting your trust in Island Cats! Read Less
Nancy Durant
27 Apr 2017
REPORT
This was my first experience with Island Cats and everything went smoothly. From the front Desk to the Technicians and of course, Dr. Ronngren, it was a pleasant experience. Everyone was accommodati... Read More
This was my first experience with Island Cats and everything went smoothly. From the front Desk to the Technicians and of course, Dr. Ronngren, it was a pleasant experience. Everyone was accommodating and friendly. Zep and I will be back! Read Less
Suzie N.
18 Apr 2017
REPORT
Island Cats is the only place I take my cats. The entire staff is friendly, professional, and always caring.
VL S.
25 Mar 2017
REPORT
Dr. Ronnegren was SO kind and caring to our elderly adoptee. Not being a "cat person," I appreciated that Dr. Ronnegren took the time to explain our cat's current health and potential geriatric issues... Read More
Dr. Ronnegren was SO kind and caring to our elderly adoptee. Not being a "cat person," I appreciated that Dr. Ronnegren took the time to explain our cat's current health and potential geriatric issues.The staff from the receptionist to the vet techs were just as caring of our cat and her need for urgent care. Read Less
Paul Hoeffer
1 Feb 2017
REPORT
I came to Island Cats after having a mediocre experience with another vet and I heard good things. I've now been taking both my cats here for years, and they are in excellent health. The doctors are... Read More
I came to Island Cats after having a mediocre experience with another vet and I heard good things. I've now been taking both my cats here for years, and they are in excellent health. The doctors are fabulous and take their time to explain things, and the staff is a dream. Even my cats like it here. I can't gush enough about Island Cats. Read Less
KayLee A. Carley Vogt
1 Feb 2017
REPORT
I can't say often enough how happy we are with our switch to Island Cats. Dr. Marshall and Dr. Kirsten have improved our cats' quality of life, taken our concerns seriously, and gotten our many medica... Read More
I can't say often enough how happy we are with our switch to Island Cats. Dr. Marshall and Dr. Kirsten have improved our cats' quality of life, taken our concerns seriously, and gotten our many medical needs under control. Happy and Healthier, the Vogts Read Less
Gordon Polson
28 Dec 2016
REPORT
Our cats have been entrusted with confidence to Dr Marshall and his dedicated crew since they first opened their doors and together we have been through so many experiences both joyful and sad. The wh... Read More
Our cats have been entrusted with confidence to Dr Marshall and his dedicated crew since they first opened their doors and together we have been through so many experiences both joyful and sad. The whole staff I have found always to be knowledgeable, caring enthusiastic, understanding and sympathetic when the occasion demanded and I would take our cats nowhere else. Why would I? Pickle and I thank you for being here. Read Less
Emily P.
17 Dec 2016
REPORT
I had heard great things from a couple I cat-sit for and when I brought my own kitty in I saw for myself how kind and caring the staff at Island Cats are. Dr. Marshall didn't dismiss any of my paranoi... Read More
I had heard great things from a couple I cat-sit for and when I brought my own kitty in I saw for myself how kind and caring the staff at Island Cats are. Dr. Marshall didn't dismiss any of my paranoid ramblings about my young cat's behaviors and was really professional and honest about possible treatments and causes. I felt like I came away with real knowledge and a plan for how to tackle the small things I was worried about. I thought the pricing was very fair with no extra costs tacked on. I really liked the staff, who all came in to see Cheedo and give her affection and treats. I'm so relieved to have found a cats-only clinic that I can trust. Thank you Island Cats! Read Less
Kris Reynolds
6 Nov 2016
REPORT
Had my cat spayed here. They did an excellent job. They're very knowledgeable about cats and helpful with destressing a cat.
Yonita L.
2 Sep 2016
REPORT
Well worth the drive to Mercer Is. Dr. Marshall is kind and attentive. The staff is excellent. My cats receive the best care.  Highly recommend for all cats!
Debra Browning
6 Aug 2016
REPORT
Dr. Marshall and staff are the best. Highly recommended!!!
Suzie Nelson
29 Jul 2016
REPORT
We love Island Cats! We have complete faith and confidence in this wonderful staff! Dr. Gary Marshall, along with the rest of the staff are outstanding. Our Ragdolls, from our newest kitten, to our... Read More
We love Island Cats! We have complete faith and confidence in this wonderful staff! Dr. Gary Marshall, along with the rest of the staff are outstanding. Our Ragdolls, from our newest kitten, to our adults, have had nothing but positive and loving experiences. To us they're family! Read Less
mollyg51
14 Jul 2016
REPORT
We have had such a great experience at Island Cats over the years. Dr. Marshall and the team were so helpful and caring as we worked with Miss Kitty aging through her 17 years. We look forward to h... Read More
We have had such a great experience at Island Cats over the years. Dr. Marshall and the team were so helpful and caring as we worked with Miss Kitty aging through her 17 years. We look forward to having them care for our new cat companion that is on the horizon. Read Less
Debbi Gillotti
17 Feb 2016
REPORT
Excellent care for our kitties. Dr. Marshall and his staff do a wonderful job and are very responsive. Couldn't ask for better service.
Cass Skahen
10 Feb 2016
REPORT
Dr Marshall is the best vet we've ever had! He's patient, reliable and spot on when the our cats have had issues. I would highly recommend Island cats!
Diane Schuman
3 Feb 2016
REPORT
Dr. Gary Marashall is amazing with cats, my family has been taking our pets here for years. From everything to anything Dr. Marshall can help treat any of your cats. Especially if they like to get in ... Read More
Dr. Gary Marashall is amazing with cats, my family has been taking our pets here for years. From everything to anything Dr. Marshall can help treat any of your cats. Especially if they like to get in cat fights. Last year I took my kitten Salem to Dr. for dietary issues. Dr. Marshall was great on running tests and narrowing it down and helping find the best diet for Salem. What I love the most is Island cats really cares about your kitties and listens to what your concerns are. I feel Island cats is some of the best cat care you can find in Seattle and I am so thankful for all their help over the years! Read Less
Susan G.
20 Jan 2016
REPORT
Love the folks at Island Cats. Just straight forward gentle cat care. No big up sells or unnecessary testing. Even shots are no big deal for Boo, our 6 year old indoor-outdoor cat.
Renee Milkie
21 Sep 2015
REPORT
Doesn't get any better than this. From the moment you walk in the door, everyone is friendly and professional. Dr. Marshall and his assistants were extremely patient w/ a less than cooperative kit... Read More
Doesn't get any better than this. From the moment you walk in the door, everyone is friendly and professional. Dr. Marshall and his assistants were extremely patient w/ a less than cooperative kitty. Cats well-being is #1 priority. No high-pressure tactics. Many thanks! Read Less
Laura K
23 Aug 2015
REPORT
The knowledge and expertise at Island Cats is excellent. The staff are all loving, caring, and have great attention to detail and follow up. We have been seeing Dr. Marshall for almost 20 years, and... Read More
The knowledge and expertise at Island Cats is excellent. The staff are all loving, caring, and have great attention to detail and follow up. We have been seeing Dr. Marshall for almost 20 years, and some of his staff have been there almost that long. The staff and clients have that loyalty because Dr. Marshall is a great doctor and employer. Read Less
Tim Robichaux
18 Dec 2013
REPORT
We have been going to Island Cats for several years, and I can't say enough good things about the people that work there. They have really been great, through every type of situation.
ZackL
19 Oct 2010
REPORT
My wife and I gave Dr. Gary Marshall and Island Cats our business for about 2 years, primarily because of the close proximity of the business to our home. We have recently taken our business elsewhere... Read More
My wife and I gave Dr. Gary Marshall and Island Cats our business for about 2 years, primarily because of the close proximity of the business to our home. We have recently taken our business elsewhere, due to our last experience with Dr. Marshall, and the real lack of integrity and ethics it exposed. Our cat had a very serious health issue, and Dr. Marshall was nice enough to squeeze a visit with her into his schedule at short notice. However, as he later admitted, he really did not have the facilities to handle a problem as complicated as hers. So he essentially wasted our time by keeping our cat at his office for several hours while she waited to see him. To make matters worse, our cat was released to my wife with no advice or diagnosis whatsoever. Apparently Dr. Marshall was too busy to talk to my wife at that time, even though our cat was in a very serious way, and Dr. Marshall had not been able to help her. In fact, he had misdiagnosed her status, as was confirmed later when we had to take her to an emergency vet hospital. Dr. Marshall really failed to communicate with us in any kind of timely or useful fashion, and became extremely defensive when I raised this issue with him. So defensive, in fact, that he resorted to several misstatements (okay...lies) about what had really happened and what his diagnosis had been. To add insult to injury, Dr. Marshall charged us a small fee for ""boarding"" our cat while she waited to see him. This had not been previously discussed or approved. When I suggested to Dr. Marshall that this fee might not be appropriate, he would not consider waiving it. Keep in mind that I had paid several thousand dollars in inflated fees over the course of 2 years with Dr. Marshall, with no complaint, and that I was asking for a refund of $12.50! Also keep in mind that Dr. Marshall utterly failed to alleviate (or diagnose) our cat's condition, and essentially just caused her further stress by delaying proper treatment. If I were him, I would have been embarrassed to accept any fee at all! As I said to Dr. Marshall, everyone occasionally makes a mistake. I actually don't assume that he is an incompetent vet. It was the lack of communication, and the subsequent defensiveness and dishonesty that caused me to seek another vet. I was really quite shocked at the lack of integrity displayed. May 24th: Just thought I'd provide an update to my last review: One of the things we spent a lot of money on with Dr. Marshall over the course of 2 years, was our cat's mysterious, undiagnosed limp. We must have had her examined 3-4 times by Dr. Marshall, in an attempt to get to the bottom of this, including sedating her and taking very expensive X-rays! After we ended our relationship with Dr. Marshall, we took our cat to a new vet, who promptly discovered that one of her claws had curled back and grown into her pad. He did a minor operation to clip the claw back and dress the wound. Presto! Our cat no longer limps. I may have to revise my assumption that Dr. Marshall is not incompetent... Read Less
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(206) 232-2837
3024 78th Avenue Southeast
Mercer Island Washington 98040
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
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Island Cats Veterinary Hospital

Mercer Island, Washington
(35)
3024 78th Avenue Southeast
Mercer Island Washington 98040
Island Cats Veterinary Hospital has been serving feline patients on Mercer Island since 1996. We are a full service hospital providing preventative care, as well as general medical, dental, and surgical care. We also have a full line of cat food as well as cat related retail items in our spacious lobby.
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Julia McLawsen
12 Jul 2018
REPORT
Island Cats offers the perfect balance of pragmatism and compassion. I especially appreciate how all staff explain the pros and cons of different options to facilitate informed decision-making. And, p... Read More
Island Cats offers the perfect balance of pragmatism and compassion. I especially appreciate how all staff explain the pros and cons of different options to facilitate informed decision-making. And, perhaps most importantly, everyone in the office "gets" cats! I wouldn't take my kitty anywhere else. Keep up the top-notch work, Island Cats! Read Less
jill hendrick
6 Jul 2018
REPORT
Dr Marshall and his staff lovingly took care of a stray that was found and we had hoped to make better to find her a new forever home. Dr Marshall called around to try to locate a vet in the area wit... Read More
Dr Marshall and his staff lovingly took care of a stray that was found and we had hoped to make better to find her a new forever home. Dr Marshall called around to try to locate a vet in the area with a grey cat missing from their owners. Sadly we didn't find the owners and the cat was too sick to save, but he did his ultimate best. We will be forever fans and clients of Dr. Marshall and his team. Read Less
Diane Cooley
4 Jul 2018
REPORT
We have been cat owners for a little over 5 years and cannot speak highly enough of Dr. Marshall and staff. We are fortunate to have only needed normal services (including condo accommodations) but w... Read More
We have been cat owners for a little over 5 years and cannot speak highly enough of Dr. Marshall and staff. We are fortunate to have only needed normal services (including condo accommodations) but would trust Island Cats in any situation concerning Bugzy. Read Less
Colleen Fornia
29 Jun 2018
REPORT
Best staff! Best care for my cats! They are so friendly here and take the time to explain things to you!
Andy Snow
19 Mar 2018
REPORT
Great doctors and staff. All are very helpful, knowledgeable, and obviously care a lot about their patients. Communication has always been clear and thorough. I highly recommend Island Cats!
Andrew Snow
19 Mar 2018
REPORT
Great doctors and staff. All are very helpful, knowledgeable, and obviously care a lot about their patients. Communication has always been clear and thorough. I highly recommend Island Cats!
merle hooley
14 Mar 2018
REPORT
Doctor Marshal and his staff deliver fabulous care in a professional and very caring manner. They consider the welfare of the cat and try options that have the least impact on them and my wallet. The ... Read More
Doctor Marshal and his staff deliver fabulous care in a professional and very caring manner. They consider the welfare of the cat and try options that have the least impact on them and my wallet. The staff go way above and beyond to deliver the best care in a very considerate manor. I trust them to what is necessary as they are saving the life of my sweet Ella! Read Less
Joan Gerdes
13 Feb 2018
REPORT
Over many years, loving care of all our cats. Good place.
Wendy Haas
13 Feb 2018
REPORT
The best evidence based feline focused care. Dr Marshall is down to earth and truly knows his medicine.
Marcee Maylin
22 Jan 2018
REPORT
Long time patients. Dr. Marshall saved our first cat's life. He was even on the phone to vet schools around the country looking for options. If you love your kitty, you will never take them anywhere... Read More
Long time patients. Dr. Marshall saved our first cat's life. He was even on the phone to vet schools around the country looking for options. If you love your kitty, you will never take them anywhere else. He truly is the very best there is. Read Less
Karen Easterbrook
7 Nov 2017
REPORT
Dr. Marshall and team are outstanding. Over the years, they have seen my cats through serious illness and old age with compassion and expertise. You can tell that everyone on the team sincerely loves ... Read More
Dr. Marshall and team are outstanding. Over the years, they have seen my cats through serious illness and old age with compassion and expertise. You can tell that everyone on the team sincerely loves cats, and handles them with gentle care. Read Less
Laura K.
15 Aug 2017
REPORT
Both Dr. Marshall and Dr Ronngren are amazing Vets.  They always remember every little detail about our cats.  We've had some complex medical issues, and they have solutions that are compatible with o... Read More
Both Dr. Marshall and Dr Ronngren are amazing Vets.  They always remember every little detail about our cats.  We've had some complex medical issues, and they have solutions that are compatible with our cats temperaments.  They don't push extra and expensive testing like other clinics.  Our extended family has been coming to this clinic for at least 2 decades. Read Less
Karen R.
5 Jul 2017
REPORT
Wow!!! I've had pets for over four decades and this was the best place I've seen. The staff was extremely friendly and compassionate toward my terrified cat, and the vet really listened and did a grea... Read More
Wow!!! I've had pets for over four decades and this was the best place I've seen. The staff was extremely friendly and compassionate toward my terrified cat, and the vet really listened and did a great job of explaining our options. Fast, friendly, professional and definitely a place that connects with each pet that came in.  Highly recommend!!! Read Less
Christine Poythress
16 May 2017
REPORT
I love the staff at island cats . The Doctors are the best and they really care about our kitties!
Chloe W.
12 May 2017
REPORT
My kitty gets the best treatment at Island Cats! My family has been taking our cats here over the last 10 or so years. Dr. Marshall is knowledgeable and caring. He and his staff listen to your concern... Read More
My kitty gets the best treatment at Island Cats! My family has been taking our cats here over the last 10 or so years. Dr. Marshall is knowledgeable and caring. He and his staff listen to your concerns and is always been so clear and helpful. Whether your kitty needs its check up or has a concern, I would highly recommend putting your trust in Island Cats! Read Less
Nancy Durant
27 Apr 2017
REPORT
This was my first experience with Island Cats and everything went smoothly. From the front Desk to the Technicians and of course, Dr. Ronngren, it was a pleasant experience. Everyone was accommodati... Read More
This was my first experience with Island Cats and everything went smoothly. From the front Desk to the Technicians and of course, Dr. Ronngren, it was a pleasant experience. Everyone was accommodating and friendly. Zep and I will be back! Read Less
Suzie N.
18 Apr 2017
REPORT
Island Cats is the only place I take my cats. The entire staff is friendly, professional, and always caring.
VL S.
25 Mar 2017
REPORT
Dr. Ronnegren was SO kind and caring to our elderly adoptee. Not being a "cat person," I appreciated that Dr. Ronnegren took the time to explain our cat's current health and potential geriatric issues... Read More
Dr. Ronnegren was SO kind and caring to our elderly adoptee. Not being a "cat person," I appreciated that Dr. Ronnegren took the time to explain our cat's current health and potential geriatric issues.The staff from the receptionist to the vet techs were just as caring of our cat and her need for urgent care. Read Less
Paul Hoeffer
1 Feb 2017
REPORT
I came to Island Cats after having a mediocre experience with another vet and I heard good things. I've now been taking both my cats here for years, and they are in excellent health. The doctors are... Read More
I came to Island Cats after having a mediocre experience with another vet and I heard good things. I've now been taking both my cats here for years, and they are in excellent health. The doctors are fabulous and take their time to explain things, and the staff is a dream. Even my cats like it here. I can't gush enough about Island Cats. Read Less
KayLee A. Carley Vogt
1 Feb 2017
REPORT
I can't say often enough how happy we are with our switch to Island Cats. Dr. Marshall and Dr. Kirsten have improved our cats' quality of life, taken our concerns seriously, and gotten our many medica... Read More
I can't say often enough how happy we are with our switch to Island Cats. Dr. Marshall and Dr. Kirsten have improved our cats' quality of life, taken our concerns seriously, and gotten our many medical needs under control. Happy and Healthier, the Vogts Read Less
Gordon Polson
28 Dec 2016
REPORT
Our cats have been entrusted with confidence to Dr Marshall and his dedicated crew since they first opened their doors and together we have been through so many experiences both joyful and sad. The wh... Read More
Our cats have been entrusted with confidence to Dr Marshall and his dedicated crew since they first opened their doors and together we have been through so many experiences both joyful and sad. The whole staff I have found always to be knowledgeable, caring enthusiastic, understanding and sympathetic when the occasion demanded and I would take our cats nowhere else. Why would I? Pickle and I thank you for being here. Read Less
Emily P.
17 Dec 2016
REPORT
I had heard great things from a couple I cat-sit for and when I brought my own kitty in I saw for myself how kind and caring the staff at Island Cats are. Dr. Marshall didn't dismiss any of my paranoi... Read More
I had heard great things from a couple I cat-sit for and when I brought my own kitty in I saw for myself how kind and caring the staff at Island Cats are. Dr. Marshall didn't dismiss any of my paranoid ramblings about my young cat's behaviors and was really professional and honest about possible treatments and causes. I felt like I came away with real knowledge and a plan for how to tackle the small things I was worried about. I thought the pricing was very fair with no extra costs tacked on. I really liked the staff, who all came in to see Cheedo and give her affection and treats. I'm so relieved to have found a cats-only clinic that I can trust. Thank you Island Cats! Read Less
Kris Reynolds
6 Nov 2016
REPORT
Had my cat spayed here. They did an excellent job. They're very knowledgeable about cats and helpful with destressing a cat.
Yonita L.
2 Sep 2016
REPORT
Well worth the drive to Mercer Is. Dr. Marshall is kind and attentive. The staff is excellent. My cats receive the best care.  Highly recommend for all cats!
Debra Browning
6 Aug 2016
REPORT
Dr. Marshall and staff are the best. Highly recommended!!!
Suzie Nelson
29 Jul 2016
REPORT
We love Island Cats! We have complete faith and confidence in this wonderful staff! Dr. Gary Marshall, along with the rest of the staff are outstanding. Our Ragdolls, from our newest kitten, to our... Read More
We love Island Cats! We have complete faith and confidence in this wonderful staff! Dr. Gary Marshall, along with the rest of the staff are outstanding. Our Ragdolls, from our newest kitten, to our adults, have had nothing but positive and loving experiences. To us they're family! Read Less
mollyg51
14 Jul 2016
REPORT
We have had such a great experience at Island Cats over the years. Dr. Marshall and the team were so helpful and caring as we worked with Miss Kitty aging through her 17 years. We look forward to h... Read More
We have had such a great experience at Island Cats over the years. Dr. Marshall and the team were so helpful and caring as we worked with Miss Kitty aging through her 17 years. We look forward to having them care for our new cat companion that is on the horizon. Read Less
Debbi Gillotti
17 Feb 2016
REPORT
Excellent care for our kitties. Dr. Marshall and his staff do a wonderful job and are very responsive. Couldn't ask for better service.
Cass Skahen
10 Feb 2016
REPORT
Dr Marshall is the best vet we've ever had! He's patient, reliable and spot on when the our cats have had issues. I would highly recommend Island cats!
Diane Schuman
3 Feb 2016
REPORT
Dr. Gary Marashall is amazing with cats, my family has been taking our pets here for years. From everything to anything Dr. Marshall can help treat any of your cats. Especially if they like to get in ... Read More
Dr. Gary Marashall is amazing with cats, my family has been taking our pets here for years. From everything to anything Dr. Marshall can help treat any of your cats. Especially if they like to get in cat fights. Last year I took my kitten Salem to Dr. for dietary issues. Dr. Marshall was great on running tests and narrowing it down and helping find the best diet for Salem. What I love the most is Island cats really cares about your kitties and listens to what your concerns are. I feel Island cats is some of the best cat care you can find in Seattle and I am so thankful for all their help over the years! Read Less
Susan G.
20 Jan 2016
REPORT
Love the folks at Island Cats. Just straight forward gentle cat care. No big up sells or unnecessary testing. Even shots are no big deal for Boo, our 6 year old indoor-outdoor cat.
Renee Milkie
21 Sep 2015
REPORT
Doesn't get any better than this. From the moment you walk in the door, everyone is friendly and professional. Dr. Marshall and his assistants were extremely patient w/ a less than cooperative kit... Read More
Doesn't get any better than this. From the moment you walk in the door, everyone is friendly and professional. Dr. Marshall and his assistants were extremely patient w/ a less than cooperative kitty. Cats well-being is #1 priority. No high-pressure tactics. Many thanks! Read Less
Laura K
23 Aug 2015
REPORT
The knowledge and expertise at Island Cats is excellent. The staff are all loving, caring, and have great attention to detail and follow up. We have been seeing Dr. Marshall for almost 20 years, and... Read More
The knowledge and expertise at Island Cats is excellent. The staff are all loving, caring, and have great attention to detail and follow up. We have been seeing Dr. Marshall for almost 20 years, and some of his staff have been there almost that long. The staff and clients have that loyalty because Dr. Marshall is a great doctor and employer. Read Less
Tim Robichaux
18 Dec 2013
REPORT
We have been going to Island Cats for several years, and I can't say enough good things about the people that work there. They have really been great, through every type of situation.
ZackL
19 Oct 2010
REPORT
My wife and I gave Dr. Gary Marshall and Island Cats our business for about 2 years, primarily because of the close proximity of the business to our home. We have recently taken our business elsewhere... Read More
My wife and I gave Dr. Gary Marshall and Island Cats our business for about 2 years, primarily because of the close proximity of the business to our home. We have recently taken our business elsewhere, due to our last experience with Dr. Marshall, and the real lack of integrity and ethics it exposed. Our cat had a very serious health issue, and Dr. Marshall was nice enough to squeeze a visit with her into his schedule at short notice. However, as he later admitted, he really did not have the facilities to handle a problem as complicated as hers. So he essentially wasted our time by keeping our cat at his office for several hours while she waited to see him. To make matters worse, our cat was released to my wife with no advice or diagnosis whatsoever. Apparently Dr. Marshall was too busy to talk to my wife at that time, even though our cat was in a very serious way, and Dr. Marshall had not been able to help her. In fact, he had misdiagnosed her status, as was confirmed later when we had to take her to an emergency vet hospital. Dr. Marshall really failed to communicate with us in any kind of timely or useful fashion, and became extremely defensive when I raised this issue with him. So defensive, in fact, that he resorted to several misstatements (okay...lies) about what had really happened and what his diagnosis had been. To add insult to injury, Dr. Marshall charged us a small fee for ""boarding"" our cat while she waited to see him. This had not been previously discussed or approved. When I suggested to Dr. Marshall that this fee might not be appropriate, he would not consider waiving it. Keep in mind that I had paid several thousand dollars in inflated fees over the course of 2 years with Dr. Marshall, with no complaint, and that I was asking for a refund of $12.50! Also keep in mind that Dr. Marshall utterly failed to alleviate (or diagnose) our cat's condition, and essentially just caused her further stress by delaying proper treatment. If I were him, I would have been embarrassed to accept any fee at all! As I said to Dr. Marshall, everyone occasionally makes a mistake. I actually don't assume that he is an incompetent vet. It was the lack of communication, and the subsequent defensiveness and dishonesty that caused me to seek another vet. I was really quite shocked at the lack of integrity displayed. May 24th: Just thought I'd provide an update to my last review: One of the things we spent a lot of money on with Dr. Marshall over the course of 2 years, was our cat's mysterious, undiagnosed limp. We must have had her examined 3-4 times by Dr. Marshall, in an attempt to get to the bottom of this, including sedating her and taking very expensive X-rays! After we ended our relationship with Dr. Marshall, we took our cat to a new vet, who promptly discovered that one of her claws had curled back and grown into her pad. He did a minor operation to clip the claw back and dress the wound. Presto! Our cat no longer limps. I may have to revise my assumption that Dr. Marshall is not incompetent... Read Less
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