I have called and emailed several times over the last few weeks. No one can seem to answer the phone, return my calls, or reply to my emails? I'm not sure how this place stays open if I can't even con... Read More
I have called and emailed several times over the last few weeks. No one can seem to answer the phone, return my calls, or reply to my emails? I'm not sure how this place stays open if I can't even contact someone to make an appointment. Read Less
t b
12 Jul 2017
REPORT
Can't seem to return calls. I've called 7 times on 3 separate days to set up a follow up appointment for surgery and they never answer. That's fine, but in three days I can't get a call back or you ca... Read More
Can't seem to return calls. I've called 7 times on 3 separate days to set up a follow up appointment for surgery and they never answer. That's fine, but in three days I can't get a call back or you cant answer the phone once in three days? Read Less
Cheri Woolley
10 Nov 2016
REPORT
I cannot say enough about this place, it doesn't smell, we have never been taken advantage of. Dr. Betts have been fantastic with all of our dogs, he tells us when a treatment isn't necessary, and doe... Read More
I cannot say enough about this place, it doesn't smell, we have never been taken advantage of. Dr. Betts have been fantastic with all of our dogs, he tells us when a treatment isn't necessary, and doesn't overcharge. I wish they offered some holistic treatments, but I could not be more pleased. The staff has always been great to work with. We have sent other people to him and they loved him also. Keep up the great work! Read Less
Jessica Marie Bailey
7 Nov 2016
REPORT
Helpful and caring!! Treated my dog and I great!
Yuri E
28 Feb 2016
REPORT
I love the clinic!! Everybody is very kind and helpful. If you are looking for a simple & conservative approach for your pets, it's the best place to be. Since my dog has many health issues, they try... Read More
I love the clinic!! Everybody is very kind and helpful. If you are looking for a simple & conservative approach for your pets, it's the best place to be. Since my dog has many health issues, they try to see her as soon as they could during their busy schedule and/or answer the questions in person or on the phone.Read Less
rebecca buck
14 Dec 2015
REPORT
The best bet I have ever known!!
Reuben Schroeder
19 Mar 2013
REPORT
Dr. Betts is great. We went through several big corporate vets before finding him. I wish we had of found him sooner, it would have saved us thousands in vet bills.
Our dog was having stomach troubl... Read More
Dr. Betts is great. We went through several big corporate vets before finding him. I wish we had of found him sooner, it would have saved us thousands in vet bills.
Our dog was having stomach trouble and the first few visits to Helping Hands (not Mill Creek Veterinary hospital) had us spending tons of money on tests for diseases our dog "could have". They definitely took advantage of how much we cared for our dog by scaring us. Never once did they tell us that stomach problems are very common with dogs and a simple changing of food could fix the problem. Live and learn I guess.
Anyway. Dr. Betts has a more balanced approach and only treats what he sees. We have never felt like he goes overboard with his treatments. Other bigger places may be a bit cheaper for any one treatment, but they over subscribe their treatments so much you end up paying way more.
In short, Dr. Betts is the best we have found and we have been to 5 different vets in the Lynnwood/Mill Creek area. We take both our kitties and our mutt to him for all of their shots and for any problems that come up. Read Less
A Google User
8 Feb 2011
REPORT
We called to get price quotes. They were a little high. We said never mind we'll go to Benefield because the first visit there is free. They said that in that case they would waive the first visit off... Read More
We called to get price quotes. They were a little high. We said never mind we'll go to Benefield because the first visit there is free. They said that in that case they would waive the first visit office fee. We got there, got the service, went to pay out and the price was the full price. We said, wait a minute, we were told the first visit was free. They said, Yes I see that in your account record, but unfortunately its against our policy and we dont do that... By my counts this is illegal to quote one price and charge you another once service is done. Do yourself a favor. Go somewhere else unless the phone quoted price means nothing to you, just like it meant nothing to them.
Update: since posting this review of less than satisfactory service they now refuse to do any VET work for me. NICE! I'm glad though, I'm not interested in being ripped off by these individuals any futher. Run away! Run away fast! Read Less
I have called and emailed several times over the last few weeks. No one can seem to answer the phone, return my calls, or reply to my emails? I'm not sure how this place stays open if I can't even con... Read More
I have called and emailed several times over the last few weeks. No one can seem to answer the phone, return my calls, or reply to my emails? I'm not sure how this place stays open if I can't even contact someone to make an appointment. Read Less
t b
12 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Can't seem to return calls. I've called 7 times on 3 separate days to set up a follow up appointment for surgery and they never answer. That's fine, but in three days I can't get a call back or you ca... Read More
Can't seem to return calls. I've called 7 times on 3 separate days to set up a follow up appointment for surgery and they never answer. That's fine, but in three days I can't get a call back or you cant answer the phone once in three days? Read Less
Cheri Woolley
10 Nov 2016
REPORT
☆☆☆☆☆
REPORT
I cannot say enough about this place, it doesn't smell, we have never been taken advantage of. Dr. Betts have been fantastic with all of our dogs, he tells us when a treatment isn't necessary, and doe... Read More
I cannot say enough about this place, it doesn't smell, we have never been taken advantage of. Dr. Betts have been fantastic with all of our dogs, he tells us when a treatment isn't necessary, and doesn't overcharge. I wish they offered some holistic treatments, but I could not be more pleased. The staff has always been great to work with. We have sent other people to him and they loved him also. Keep up the great work! Read Less
Jessica Marie Bailey
7 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Helpful and caring!! Treated my dog and I great!
Yuri E
28 Feb 2016
REPORT
☆☆☆☆☆
REPORT
I love the clinic!! Everybody is very kind and helpful. If you are looking for a simple & conservative approach for your pets, it's the best place to be. Since my dog has many health issues, they try... Read More
I love the clinic!! Everybody is very kind and helpful. If you are looking for a simple & conservative approach for your pets, it's the best place to be. Since my dog has many health issues, they try to see her as soon as they could during their busy schedule and/or answer the questions in person or on the phone.Read Less
rebecca buck
14 Dec 2015
REPORT
☆☆☆☆☆
REPORT
The best bet I have ever known!!
Reuben Schroeder
19 Mar 2013
REPORT
☆☆☆☆☆
REPORT
Dr. Betts is great. We went through several big corporate vets before finding him. I wish we had of found him sooner, it would have saved us thousands in vet bills.
Our dog was having stomach troubl... Read More
Dr. Betts is great. We went through several big corporate vets before finding him. I wish we had of found him sooner, it would have saved us thousands in vet bills.
Our dog was having stomach trouble and the first few visits to Helping Hands (not Mill Creek Veterinary hospital) had us spending tons of money on tests for diseases our dog "could have". They definitely took advantage of how much we cared for our dog by scaring us. Never once did they tell us that stomach problems are very common with dogs and a simple changing of food could fix the problem. Live and learn I guess.
Anyway. Dr. Betts has a more balanced approach and only treats what he sees. We have never felt like he goes overboard with his treatments. Other bigger places may be a bit cheaper for any one treatment, but they over subscribe their treatments so much you end up paying way more.
In short, Dr. Betts is the best we have found and we have been to 5 different vets in the Lynnwood/Mill Creek area. We take both our kitties and our mutt to him for all of their shots and for any problems that come up. Read Less
A Google User
8 Feb 2011
REPORT
☆☆☆☆☆
REPORT
We called to get price quotes. They were a little high. We said never mind we'll go to Benefield because the first visit there is free. They said that in that case they would waive the first visit off... Read More
We called to get price quotes. They were a little high. We said never mind we'll go to Benefield because the first visit there is free. They said that in that case they would waive the first visit office fee. We got there, got the service, went to pay out and the price was the full price. We said, wait a minute, we were told the first visit was free. They said, Yes I see that in your account record, but unfortunately its against our policy and we dont do that... By my counts this is illegal to quote one price and charge you another once service is done. Do yourself a favor. Go somewhere else unless the phone quoted price means nothing to you, just like it meant nothing to them.
Update: since posting this review of less than satisfactory service they now refuse to do any VET work for me. NICE! I'm glad though, I'm not interested in being ripped off by these individuals any futher. Run away! Run away fast! Read Less