This is the best Veterinarian Offices we have been to. We have 4 fur babies we bring here and have always gotten the best care for them. Even the front desk girls are so amazing. It’s very easy to make online appointments on their pet portal app on my phone and I never have a problem getting an appt with the vet we like. (although they are all amazing!) Even with the worst situations, they seem to feel how you feel when you have to euthanize one of your babies. I only wish all veterinarians were as good and caring as this office is. Your pets definitely come first here! ❤️ Read Less

South Bay Veterinary Hospital was amazing! Able to get my dog in same day for an ear infection. The staff was incredibly patient and helpful and the Veterinarian took the time to explain my dogs care. I'd recommend this place to anyone! Read Less

The staff here are so nice, accommodating, and stay on schedule. I love taking my shih tzu here. I have seen two different doctors and both were knowledgeable, took time to address all my questions and treated my dog with great care. Read Less

I brought my roommate’s cat here to get worked up for inappropriate urination. They were unable to get samples for necessary diagnostic tests (cystocentesis, blood draw) that needed to be done because the cat was fractious. I’ve never encountered a vet that was not able to do a blood draw at the appointment time (I would have expected them to offer to sedate, but they didn’t—despite having a schedule “sick cat” appointment, it seemed like they had too many things going on and were trying to get me to leave and come back on another day). I ended up spending $60 for the exam fee, got no actual diagnostic tests done, and then went somewhere else to get the cat worked up. It did not feel like my appointment was a priority or they cared about figuring out what was wrong with the cat. Disappointing experience. Read Less

South Bay has been treating my dogs and cat for years. I have utmost faith in Dr. "Shu", she always comes through for us whenever we have needed her. My pets love her as well. The staff are polite and caring, recommend So Bay highly. Read Less

We’ve gone to Southbay for years. They always treat our pets with love and care, from first puppy visits and preventative care to helping us say goodbye to beloved family members. I drive an hour and pass at least 6 other clinics to see Dr. Molitor (or Dr. Shoemaker). I never feel pressured, and as for wait times... far better than those on the human side of life. Read Less

The staff here is so wonderful! They always treat our Dog like one of their own. Our Boy is a rescue and they have helped him though food allergy issues, broken toenails, and the occasional parasite he brings home...we are so happy to have found such a loving place for our baby. Read Less

We have brought our cats to South Bay Vet for a few years now, and they have always taken the best of care with Zip and Zelda! Dr. Johnson is very thorough and caring, and the techs are gentle with our cats. We are confident in the care they receive and are very happy with South Bay! Read Less

From the bright attractive building and friendly staff to the fact that you can get an appointment for 5 p.m. on Saturday this Veterinary Hospital does it all! They are very kind and caring as well. I've had to have two dogs put to sleep and the staff bent over backwards to make the experience as kind and peaceful as possible and were very very supportive. They also rejoiced with me when I found a new forever friend and helped me welcome her into my family. Read Less

Everybody at South Bay Veterinary Clinic is very helpful and genuinely sympathetic to our concerns about our pet. They always make us feel competent (even when we doubt ourselves!), and after treating our little Fiona, they have always followed up with phone calls to see how she is faring. Not many people would do that. I highly recommend them to anyone looking for good care of their fur baby. Read Less

Incredible layout for cat owners. Separate cat entrance and they allow us to bring our kitty in on leash since he won't do a kennel. Dr. Brown has been amazing with our boy, a now senior cat who has mistakenly been labeled "aggressive" by former vets due to his vocal nature. Dr. Brown realized he was all talk, and knew how to manage him without a kitty straight jacket. As evidence: Dr. Brown is THE only vet who had ever gotten a rectal temperature from our guy. We are also happy with the information and guidance he provides on care needs for a senior family member. It's nice to see a vet who is concerned with both treatment and prevention/holistic wellbeing. Thanks for all you do! Read Less

The clinic is well aware of why they have received this rating. I wrote a very extensive letter citing all of my grievances. Lissa, Brenna, Dr. Brown, and the select few who actually gave us the care and consideration we deserve, I thank you. Read Less

I love South Bay Veterinary Hospital. Not only are they great w my dog in general, but when I took him in after him limping on the trail, they were able to fit us in w a doc right away. Jen, the vet tech, was friendly w my dog and warm and professional w me. She was conscious of cleanliness and handled my dog well. Dr Molitor was also very thoughtful, professional and explained things well. We bring our cat here too and feel confident about the level of care they receive. Read Less

Amazing vet, they always treat my baby so well. Yesterday my dog got hit by a car I called the closer vet where he was hit wouldn't see him because they were closing. Calling them a five minutes away, giving them only a few minutes noticed they saw me pull up, met me at the door and took my big boy out of my hands and immediately to the back. I was so grateful they took him last minute and he came home with me yesterday. I couldn't imagine what would have happened without their services. Wonderful sympathetic staff. Read Less

So as a potentially new long term client... I was referred to them by The Pet Clinic, (who's receptionist was very informative, very polite and courteous might I add...) So I call this clinic. A Ms Katie I believe answered. Seems to be lost on basic information. Seem to have redundant rhetorical questions. I'm not a professional in the veterinarian world. But as a receptionist you give off the first impression of a business. And I got a bad taste in my mouth. She asked me which flea pills I was talking about. I had asked her on their pricing of injections vs pills. I was looking for something like well we range from blah blah blah to blah blah. I feel like the amount of money I am about to spend, a little respect and information can go a long way. I hung up the phone with " you know what I will figure it out myself thank you." Read Less

Very helpful and excellent at answering my questions from initial pregnancy test with my female Frenchie to C-section. Great puppy after care aswell. They were always helpful and I appreciate that. Dr Shoe is so sweet and knowledgeable and her staff are amazing, I'm sure that's why their always busy. Read Less

I would give 5 stars because the vet, dr. Shoemaker, was wonderful. We got a couple of kittens from Feline Friends and they had their first exam since we got them. She sat on the floor to make them comfortable and didn't even flinch or react at all when one of them accidentally drew blood in an attempt to escape. Read Less

Our fur babies are our family and this Veterinary Hospital treats them like family rather than just animals. Whether it's a healthy delivery of a newborn fur baby or an end-of-life situation, is by far the best veterinary hospital /Clinic I have ever been to. Of course why would I go anywhere else? But occasionally when we travel I have had experiences with other Clinics that did not even compare. I refer my friends and family here and they feel the same as I do. Thank you South Bay veterinarian's and staff! Read Less

Amazing service! Our dog was seen right away for a 15 min procedure and then they decided the Dr. needed to check him out. The squeezed him in within the next hr. Then the Dr. came out and explained everything and was very kind in reassuring me everything was going to be fine. Read Less

Do not go here!! They are rude and dont give a hoot about your animal!! They are constantly putting you on hold and none of the people that work there do not know much about running an office. They charge way to much for simple things like every 180. To neuter 11yr old when b i coulve gone to another vet for half that price!!!!! Read Less

Do not go here if youre not a current patient. I have never had such rude service from people in this industry..as I sit there and watch 5 people go in front of me and get great service..then after 25 minutes of waiting I asked what was taking so long the 2 minute wait when I checked in has now been 25.. katie the lady at the front desk with a full mount of food sighs,and say ohh,and rushes to the computer..they forgot about me...after talking to the rude lady that brought my cat out I asked to talk to a manager or the vet. That wasn't not possible she said?? Ok..well the only reason I went here is because I adopted a cat from the shelter..it's obvious the two business's don't communicate very well and like the lady from South bay veterinary said they don't Care and are not responsible for what they say or do?? Why not? Well anyway if you want good service no matter if you're new or not go to Hawks prairie veterinary in Lacey they care about you and your pet..Read Less

We have had wonderful experiences at SBVH. My dogs love going to the vet, they can't get inside quick enough...they know while they are here they are going to get tons of love and attention. Lily had a litter of 12 puppies just a few days ago (5 naturally and 7 by C section) and Baloo had his eyelids fixed a couple of months back. In both cases the staff took the time to clearly explain my options to me and what each option would mean for my dogs. It is amazing to me how much everyone loves our pets, nobody acts like they are there doing a job, they all seem to genuinely love what they do. Read Less

Dr Molitor is a great veterinarian, not only has he saved my dogs life, he's helped all of my pets when they've needed it. I'm greatful to have such a good person in our town taking care of our pets! His nurse Kim is top notch too. South Bay animal clinic rocks! Read Less

I won't be going back. Went in for a simple shot and skin irritation. The vet tried to sell me expensive meds and expensive unnecessary tests. She wouldn't give my dog the shot I went in for. She limited the antibiotics so I would need to come back for a bunch of expensive follow-ups. If I agreed to everything they tried to sell me it would have been $500 to clear my dogs skin infection. Highway robbery. Save yourself the stress and money and find a more honest vet. Read Less

They are the greatest! If there were more stars they would get them from me. Dr Shoemaker has taken care of all of my animals for a decade and I wouldn't dream of going anywhere else. She explains exactly what's going on with your furry friend and what that means for you taking care of them at home. All the staff are amazing and I love that it's very apparent that everyone here truly cares about both you and your pet. Read Less

Dr. Evans is a highly skilled, caring and compassionate veterinarian. She has cared for our three pups for a number of years now and we could not possibly be more pleased with the quality of care they receive. Thank you Dr. Evans for all you do. Very Respectfully, Professor Gregory Gilbertson Read Less

We have taken our 2 dogs to South Bay Vet Hospital, our daughter in Portland has taken her dog here, and our son and daughter in law,, who live in Seattle, have brought their dog here also. Each experience has been a good one. The staff at South Bay is very caring, and their prices are reasonable. We would recommend them. Read Less

I did quite a bit of research on Vets in the area before deciding on South Bay Veterinary Hospital. Their diagnostics and progressive care are what sold me. When I first called and told the receptionist that I had recently rescued a Red Australian Cattle Dog, they set us up with Dr. Molitor because he has a love for the breed. During our first visit, Dr. Molitor and the South Bay staff let my new dog explore their exam room and get to know them before doing her checkup and giving her shots. I appreciate the care they showed us and highly recommend South Bay to anyone looking for a Vet in the area.Read Less