29 Reviews

Loyal Companion Animal Care

Redmond, Washington
General Info
Welcome to Redmond-Fall City Animal Hospital! Serving Redmond, Sammamish, Issaquah, Redmond Ridge, Fall City, Carnation, and Snoqualmie. Our goal is to provide a comprehensive approach to veterinary care in a compassionate, caring, and clean environment. We provide healthcare for your pets through a combination of state of the art diagnostics, and a staff that is professional and committed to the highest medical standards. We are extremely proud to be accredited by the American Animal Hospital Association. To achieve this distinction, we voluntarily participated in a comprehensive evaluation. The evaluation included a quality assessment review of the hospitals facility, medical equipment, practice methods and pet health care management. To attain our accreditation we met more than 900 practice standards developed by the American Animal Hospital Association. Only 15% of all small animal practices in the U.S. have achieved this distinction. Redmond-Fall City Animal Hospital is a pain free hospital. With the recent approval of many safe and effective drugs, there is no reason for any animal to experience pain before, during, or after a procedure. New Client Special Offer: Receive complimentary vaccinations with your pet`s initial wellness exam. Up to $80 in value! Call us today and mention you booked your appointment through LocalVets to receive discount. We look forward to meeting you and your pets!
Reviews
sidney crosby
12 Apr 2018
REPORT
We've been taking our pets to Dr. Miller and company for years now (cats and dogs) and it's ranged from minor (checkup & shots) all the way to surgery (tooth extractions) and the final journey. Dr. Mi... Read More
We've been taking our pets to Dr. Miller and company for years now (cats and dogs) and it's ranged from minor (checkup & shots) all the way to surgery (tooth extractions) and the final journey. Dr. Miller is a great vet and very knowledgeable. Of course health care is expensive, but in my experience, they are not much for the "hard sell" of extra services and he always discusses your range of options. As for the staff, they have always seemed courteous and friendly when I have been there. Read Less
annette olson
2 Mar 2018
REPORT
I have been there way too many times! My dog has issues. The staff, and Dr Miller are wonderful and friendly. Always trying to stay within my budget. Best Vet I've ever been to!
Christy Headington
22 Jan 2018
REPORT
Took my cat here. They were very sweet and caring. Good price
Lee Culver
23 Dec 2017
REPORT
I've taken my two cats to see Dr Miller every year for the past 10 years or so. He's been absolutely fantastic: He asks a ton of questions to really find out how my pets have been doing. He's made ... Read More
I've taken my two cats to see Dr Miller every year for the past 10 years or so. He's been absolutely fantastic: He asks a ton of questions to really find out how my pets have been doing. He's made time to see my cats on short notice when they were sick, and he takes time to explain what to expect with my older cats and how to keep them healthy as long as possible. The staff there are always super friendly and helpful. The office is always spotless and clean (obviously it smells like a vet, but it's surprising it's so spotless every time). I couldn't recommend this vet enough. Read Less
Darren Moffatt
5 Dec 2017
REPORT
The doctors and the entire staff are incredibly friendly, knowledgeable and really do care about their clients and patients. I've taken my cats here for years and never had a had experience or felt li... Read More
The doctors and the entire staff are incredibly friendly, knowledgeable and really do care about their clients and patients. I've taken my cats here for years and never had a had experience or felt like I was being overcharged. They also carry a pretty reasonable selection of prescription foods on site should you need them. The parking is also fairly ample around the office at most times of the day and the spots are big enough to make it easy to get your doors open and your pet carriers out. Read Less
Chris R.
3 Jul 2017
REPORT
We have been seeing Dr. Craig Miller at Loyal Companion Animal Care since our wonderful Havanese, Wall-E, was born in 2008.  Dr. Miller has been the most amazing and professional Doctor we have ever e... Read More
We have been seeing Dr. Craig Miller at Loyal Companion Animal Care since our wonderful Havanese, Wall-E, was born in 2008.  Dr. Miller has been the most amazing and professional Doctor we have ever experienced for so many reasons. His care and compassion go beyond what one would expect. He takes the time to be thorough, go the extra mile and provide the utmost compassionate care. He truly understands us as the parents of our fur baby and tailors his approach accordingly.  We trust Dr. Miller and his staff unequivocally, and highly recommend him. Read Less
Pepper D.
6 Apr 2017
REPORT
Our pets have been patients here since they first opened and still are.   Dr. Miller is the BEST!  Always taking his time to explain things, presenting options, and is caring and compassionate.       ... Read More
Our pets have been patients here since they first opened and still are.   Dr. Miller is the BEST!  Always taking his time to explain things, presenting options, and is caring and compassionate.           We have been through many medical situations and emergencies, and Loyal Companion Animal Care in Redmond has always provided top notch care and professionalism. Read Less
Forrest T.
29 Dec 2016
REPORT
I've been taking my dog to Loyal Companion and Dr. Miller for 5 years now, and I highly recommend you do too. His assistants are excellent and the level of care they give is superb and worth the price... Read More
I've been taking my dog to Loyal Companion and Dr. Miller for 5 years now, and I highly recommend you do too. His assistants are excellent and the level of care they give is superb and worth the price. Whether it's a checkup, a comprehensive oral cleaning, or surgery, the staff and Dr. Miller are always comforting, friendly, and professional. On my most recent visit, my dog needed to be anesthetized for a routine tooth cleaning and x-rays. I got her back clean, happy, and with some free samples of tooth-cleaning kibble and recommendations for chew toys. They called the next day just to check in and make sure the dog was doing okay -- a nice touch that I appreciated.The clinic is always clean and quiet, and though it's a bit out of the way for most people, it's worth the drive. Look forward to coming here for many more years! Read Less
Murthy Gorty
8 Dec 2016
REPORT
My vet - excellent, knowledgeable staff that consistently goes the extra mile.
Banana T
24 Aug 2016
REPORT
It is hit or miss with the staff being polite. Like most vets in Washington everything is overpriced.
Banana B
24 Aug 2016
REPORT
It is hit or miss with the staff being polite. Like most vets in Washington everything is overpriced.
Angella H.
15 Apr 2016
REPORT
I recognized that my cat wasn't doing well, so I took her to Loyal Companion on a recommendation of a friend.  I was told out her liver was failing.  I couldn't have been more upset.There are no words... Read More
I recognized that my cat wasn't doing well, so I took her to Loyal Companion on a recommendation of a friend.  I was told out her liver was failing.  I couldn't have been more upset.There are no words to describe how painful it is to watch your beloved animal get sicker and sicker.  But there was a point when she was feeling better because of the amazing attentiveness the Dr's gave her and the medicines they recommended.  I wholeheartedly believe I had an additional 4 months because of them.  And I was so so grateful! When it came time to say goodbye, they led me to a comfortable room and allowed me all the time I needed.  As stupid painful as it was, they were very kind and made the process a little more bearable.I am so *incredibly* lucky to have found them.  I've been to many vets over the years (due to moving), and they are hands-down the best I've ever worked with.To the entire staff at Loyal Companion.  Thank you *so very much*.  I miss Kitten terribly but I know we did everything we could for her.THANK YOU!! Read Less
Gloria H.
12 Feb 2016
REPORT
Dr. Craig Miller and his entire staff are the most competent, compassionate veterinarian team I have ever had the pleasure of knowing.  Without exception, I have always been welcomed into the clinic f... Read More
Dr. Craig Miller and his entire staff are the most competent, compassionate veterinarian team I have ever had the pleasure of knowing.  Without exception, I have always been welcomed into the clinic for care in any emergency that comes up within their business hours.  Dr. Miller is meticulous in his veterinary skills, and I appreciate very much that he is very detail orientated.  I have been bringing my two Shih Tzu to Dr. Miller for five or six years now. I bring my dogs to Dr. Miller for preventive medical maintenance and scheduled checkups, and well as the frequent medical issues. My two dogs, Bart and Jazzie, are complicated little dogs and need consistent (if not constant), quality care.  They have gotten such care from Dr. Miller and his staff.  Dr. Miller is compassionate and caring.  He cares about my dogs as much as I do.  I melted into a puddle on the floor when he gave my little Bart a kiss during one visit!  I am genuinely comforted to know my dogs have the best care and best chance for quality of life with Dr. Miller and Loyal Companion Animal Care. Read Less
Scott H.
14 Jan 2016
REPORT
I do not understand why there are so many good reviews for this clinic.  I have been to this clinic two times, once to ask questions and the second for an initial exam. Both times the staff were unwel... Read More
I do not understand why there are so many good reviews for this clinic.  I have been to this clinic two times, once to ask questions and the second for an initial exam. Both times the staff were unwelcoming and unfriendly. I went for an initial exam for my two dogs.  On their website it states the initial exam would be no cost. After my exams, they insisted on charging me for one of my dogs exam.  I called the veterinarian that did the exams and told her of my disappointment with the extra charge and the staff in general. She told me she would pass the information on to the owner.  Disappointing response.  I decided to go to establish service with a different clinic.  The new clinic requested my records from Loyal Companion,  Loyal Companion still has not forwarded my dogs records as requested. Read Less
K C.
4 Nov 2015
REPORT
Our senior dog was having health issues and the people at Loyal Companion were so great. They allowed us to stay with him and did the least invasive tests they could so that he didn't suffer unnecessa... Read More
Our senior dog was having health issues and the people at Loyal Companion were so great. They allowed us to stay with him and did the least invasive tests they could so that he didn't suffer unnecessary tests, due to his age.  A few weeks later we had to take our boy to a 24 hour emergency vet because he was struggling to breathe and we ended up having to help him cross the Rainbow Bridge.  I called Loyal Companion to tell them that I wouldn't be bringing in his potty sample (that they asked for) because he had passed.  A couple of days later we received the most lovely card signed by the whole staff telling us how sorry they were for our loss. I so appreciate that they understand that our boy was part of our family and he was more than just a dog.  Lovely people who are compassionate and caring professionals. Read Less
Michelle E.
26 Feb 2015
REPORT
LOVE this place! Dr. Miller is amazing! The assistants are so sweet and kind, and they take their time checking everything out. They're very careful and take every step, slowly and diligently, and you... Read More
LOVE this place! Dr. Miller is amazing! The assistants are so sweet and kind, and they take their time checking everything out. They're very careful and take every step, slowly and diligently, and you can tell they really take their time to make sure they see/catch everything they possibly can. Dr. Miller is extremely kind and empathetic; you can tell he really, really just loves his job. Never have a problem getting an appointment, even in an emergency, and we've been beyond thrilled with the care and attention. The place is super clean, has some pet food, and love that they have a kids' play area to keep the little ones busy while you attend to your other "child." Worth the trip even if you life outside of Redmond. Read Less
Eric Me
21 Feb 2015
REPORT
Hands down, best place to take your dog for continued care! Dr. Miller was really compassionate and thorough with my GP. Unfortunately I lost him due to CHF, but if I do get another dog, be rest ass... Read More
Hands down, best place to take your dog for continued care! Dr. Miller was really compassionate and thorough with my GP. Unfortunately I lost him due to CHF, but if I do get another dog, be rest assured I'll use these guys. Out of all the vets I've been to, he was the only one who took the time out to actually check the dog inside and out regardless of reason I was bringing him in for. AND at a lower rate than most other vet practioners in town! They also have a great network with the surrounding clinics and he was first to call me when he found out my dog had passed to give his condolences. 5+ Stars!! Read Less
John Reeves
20 Dec 2014
REPORT
This is one incredible animal care facility. Drs. Miller and Smith, along with their very caring and capable team are number one in our book. Our 16 year old cat received wonderful care as she battl... Read More
This is one incredible animal care facility. Drs. Miller and Smith, along with their very caring and capable team are number one in our book. Our 16 year old cat received wonderful care as she battled both age and illness. We could not have asked for more sensitive, professional support than was afforded both our pet as well as ourselves during our difficult time. Highly recommend this outstanding veterinary service. Read Less
Jenifer H.
10 Dec 2014
REPORT
Another vet clinic gave me a written estimate for a $2500 surgical intervention.  Dr. Miller performed a blood test, gave an accurate diagnosis and outlined a simple and reasonably-priced course of tr... Read More
Another vet clinic gave me a written estimate for a $2500 surgical intervention.  Dr. Miller performed a blood test, gave an accurate diagnosis and outlined a simple and reasonably-priced course of treatment.  He is far better informed than most vets and keeps up with the latest research.  I am happy that I saved money, but even happier that I didn't put my pet through unnecessary surgery!! Read Less
Melissa A.
15 Oct 2014
REPORT
I am very impressed with the level of detail and professionalism in the office and from Dr. Smith. I received a much appreciated and necessary reminder call in the evening before I was scheduled to br... Read More
I am very impressed with the level of detail and professionalism in the office and from Dr. Smith. I received a much appreciated and necessary reminder call in the evening before I was scheduled to bring my cat, Missy, in for surgery. Check in this morning was quick and thorough, the estimate was reasonable, the staff friendly and the office clean. A small drive for me but definitely worth it.I can pick up Missy later this afternoon and will be sure to write a followup review in the next couple weeks. Read Less
Jen C.
4 Jul 2014
REPORT
Fantastic! The staff was very friendly and caring, the front office and examination rooms were clean. Dr. Miller was very friendly, thorough and informative. You can tell right away that he cares abou... Read More
Fantastic! The staff was very friendly and caring, the front office and examination rooms were clean. Dr. Miller was very friendly, thorough and informative. You can tell right away that he cares about his patients and spends his time looking them over. I have the upmost confidence in his ability to take care of my animals and feel so relieved to have found this new vet!Thank you for everything! Read Less
Linda F.
13 May 2014
REPORT
We have two Shih Tzus who are our 'empty nest' dogs... Both are getting older now (couple of grumpy old men..) and we really do think of them as the furry kids and are extremely picky about our vet (m... Read More
We have two Shih Tzus who are our 'empty nest' dogs... Both are getting older now (couple of grumpy old men..) and we really do think of them as the furry kids and are extremely picky about our vet (more like a Pediatrician!)..We moved up from Portland late last year and, almost immediately, one of our boys began to have issues.  We found Dr. Miller after going to several other vets where we felt we got big bills with poor service/care. We could not be happier with the care our two boys get now!  Great care from both Dr. Miller and the entire staff there and they understand when we're sensitive to costs in some  situations (face it, it's a real consideration for most!)...  Clearly they all care for both the animals and the "parents" that bring them in!We'll not be taking our dogs anywhere else...Mike and Linda Frazier Read Less
Kylea G.
23 Dec 2013
REPORT
I have been coming here for over two years with my DSH cat, previously I had gone to VCA on Union Hill.  First off, everyone is sweet, honest and truly cares about each animal that goes in there!  Sec... Read More
I have been coming here for over two years with my DSH cat, previously I had gone to VCA on Union Hill.  First off, everyone is sweet, honest and truly cares about each animal that goes in there!  Secondly, it is affordable, they are honest in what vaccinations are necessary and DO NOT try to run with your money.  They are in the business to take care of our furry friends!!  They are patient, honest and loyal!  Highly recommend! Read Less
Harmony Jones
11 Dec 2013
REPORT
I loved taking my cats to this place. The Vet is extremely nice and will sit down with you to explain what is going on and will go over all of your options/prices. The assistants were also very friend... Read More
I loved taking my cats to this place. The Vet is extremely nice and will sit down with you to explain what is going on and will go over all of your options/prices. The assistants were also very friendly.. and seemed to really care about your pet. Unfortunately I moved too far away to trek my kitties here, otherwise Loyal would still be my go to vet.Read Less
Bethy W.
2 Dec 2012
REPORT
I had a 9am appointment, on a Sat.  With my history of vets, I had blocked off the entire day, and feel like my dog was dragging me into the vets office, more than I was.  I did not even have time to ... Read More
I had a 9am appointment, on a Sat.  With my history of vets, I had blocked off the entire day, and feel like my dog was dragging me into the vets office, more than I was.  I did not even have time to sit in the waiting room before they placed me in a treatment room, and the techs immediately ran the diagnostic tests and told me that the doctor would be there to see me shortly.  I was ready to set up camp and begin to beat my high score in tetris, when the doctor came in almost right after the tech had left!!!He took his time, educating and honestly paying attention to my dog.  He showed his concerns with my dogs age, and explained what I was doing right, and problems I may come to see up here in my new location.  I was in and out in about an hour, and of that hour I was dealing with an employee for about 90% of the time!Everyone was very helpful, and just excited to educate me on Washington's animal problems that I might not have seen in LA or Florida.  I was pleasantly surprised and really loved the positive experience.... I also think Rex was into it, since DrMiller gave him his all time favorite treat, cheeze wiz!! Read Less
Angie W.
28 Mar 2012
REPORT
When your pet are your children, you want the best care you can find for them.  After moving to the area almost five years ago, and trying another vet that missed diagnosed two of my pets, I went to D... Read More
When your pet are your children, you want the best care you can find for them.  After moving to the area almost five years ago, and trying another vet that missed diagnosed two of my pets, I went to Dr. Miller and his staff on a recommendation from some coworkers.  Since day one I have felt that my pets were important, they take the time to really understand what is going on, and the follow up is truly amazing.  On my most recent visit my dog was wheezing a bit.  After trying some antibiotics and then being out of town for a few days I came back and she had gotten worse.  I called the office and they had us in the next day.  I couldn't miss work so a family member took my dog in.  Dr. Miller called me on my cell throughout the visit to let me know what he was finding and how he wanted to proceed.  He took the extra time to explain everything and make sure I understood.  Two days later he called with results and a plan of action.  I have two cats and a dog and each one gets the special attention they need.  He found an issue with my 12 yo cat that another vet missed completely.  He seems to always give me options to consider and when pushed lets me know how he would treat his own pet.  You can't fake loving animals.  You can tell when someone is genuine and this team is the real deal! Read Less
Elaine K.
17 Aug 2010
REPORT
They are great!!! I have been a costumer since I got my maltese and since then we just go there and also border our baby there everytime we travel.The doctor is so patience and the staff are very very... Read More
They are great!!! I have been a costumer since I got my maltese and since then we just go there and also border our baby there everytime we travel.The doctor is so patience and the staff are very very nice. Every appt Pippin has they do the full check up with no hurry and explain to us step by step.I don't feel like I am just like another costumer and that is great. I also knows when I have to leave my baby there he will be very well cared and loved :) Read Less
A Google User
21 Oct 2008
REPORT
We were looking for a new vet clinic and decided to visit here after reading all the great reviews it has received. We were truly happy that we found this vet! The caring staffs were really nice. Alth... Read More
We were looking for a new vet clinic and decided to visit here after reading all the great reviews it has received. We were truly happy that we found this vet! The caring staffs were really nice. Although the exam room we were in was a little small with a 97-lbs dog squirming around, the common area was really clean and spacious. Dr. Miller spent almost an hour in the room with us, examining our pup and taking the time to explain the conditions and possible treatments for him. We love this vet clinic and highly recommend it to anyone looking for a great vet.Read Less
samantha2008
5 May 2008
REPORT
I finally found a vet clinic that provides the personal kind of vet experience I prefer! This is a new clinic just opened this Jan. Dr. Miller really impressed me with his caring nature, obvious love... Read More
I finally found a vet clinic that provides the personal kind of vet experience I prefer! This is a new clinic just opened this Jan. Dr. Miller really impressed me with his caring nature, obvious love of animals and the time he took during our initial appointment. He also diagnosed a bladder infection that my dog had that I was completely unaware of and then followed up twice to see how she was doing. The staff is also super nice! Read Less
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(425) 868-7000
22330 Northeast Marketplace Drive
Redmond Washington 98053
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
09:00AM-14:00PM
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Loyal Companion Animal Care

Redmond, Washington
(29)
22330 Northeast Marketplace Drive
Redmond Washington 98053
Welcome to Redmond-Fall City Animal Hospital! Serving Redmond, Sammamish, Issaquah, Redmond Ridge, Fall City, Carnation, and Snoqualmie. Our goal is to provide a comprehensive approach to veterinary care in a compassionate, caring, and clean environment. We provide healthcare for your pets through a combination of state of the art diagnostics, and a staff that is professional and committed to the highest medical standards. We are extremely proud to be accredited by the American Animal Hospital Association. To achieve this distinction, we voluntarily participated in a comprehensive evaluation. The evaluation included a quality assessment review of the hospitals facility, medical equipment, practice methods and pet health care management. To attain our accreditation we met more than 900 practice standards developed by the American Animal Hospital Association. Only 15% of all small animal practices in the U.S. have achieved this distinction. Redmond-Fall City Animal Hospital is a pain free hospital. With the recent approval of many safe and effective drugs, there is no reason for any animal to experience pain before, during, or after a procedure. New Client Special Offer: Receive complimentary vaccinations with your pet`s initial wellness exam. Up to $80 in value! Call us today and mention you booked your appointment through LocalVets to receive discount. We look forward to meeting you and your pets!
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
09:00AM-14:00PM
sidney crosby
12 Apr 2018
REPORT
We've been taking our pets to Dr. Miller and company for years now (cats and dogs) and it's ranged from minor (checkup & shots) all the way to surgery (tooth extractions) and the final journey. Dr. Mi... Read More
We've been taking our pets to Dr. Miller and company for years now (cats and dogs) and it's ranged from minor (checkup & shots) all the way to surgery (tooth extractions) and the final journey. Dr. Miller is a great vet and very knowledgeable. Of course health care is expensive, but in my experience, they are not much for the "hard sell" of extra services and he always discusses your range of options. As for the staff, they have always seemed courteous and friendly when I have been there. Read Less
annette olson
2 Mar 2018
REPORT
I have been there way too many times! My dog has issues. The staff, and Dr Miller are wonderful and friendly. Always trying to stay within my budget. Best Vet I've ever been to!
Christy Headington
22 Jan 2018
REPORT
Took my cat here. They were very sweet and caring. Good price
Lee Culver
23 Dec 2017
REPORT
I've taken my two cats to see Dr Miller every year for the past 10 years or so. He's been absolutely fantastic: He asks a ton of questions to really find out how my pets have been doing. He's made ... Read More
I've taken my two cats to see Dr Miller every year for the past 10 years or so. He's been absolutely fantastic: He asks a ton of questions to really find out how my pets have been doing. He's made time to see my cats on short notice when they were sick, and he takes time to explain what to expect with my older cats and how to keep them healthy as long as possible. The staff there are always super friendly and helpful. The office is always spotless and clean (obviously it smells like a vet, but it's surprising it's so spotless every time). I couldn't recommend this vet enough. Read Less
Darren Moffatt
5 Dec 2017
REPORT
The doctors and the entire staff are incredibly friendly, knowledgeable and really do care about their clients and patients. I've taken my cats here for years and never had a had experience or felt li... Read More
The doctors and the entire staff are incredibly friendly, knowledgeable and really do care about their clients and patients. I've taken my cats here for years and never had a had experience or felt like I was being overcharged. They also carry a pretty reasonable selection of prescription foods on site should you need them. The parking is also fairly ample around the office at most times of the day and the spots are big enough to make it easy to get your doors open and your pet carriers out. Read Less
Chris R.
3 Jul 2017
REPORT
We have been seeing Dr. Craig Miller at Loyal Companion Animal Care since our wonderful Havanese, Wall-E, was born in 2008.  Dr. Miller has been the most amazing and professional Doctor we have ever e... Read More
We have been seeing Dr. Craig Miller at Loyal Companion Animal Care since our wonderful Havanese, Wall-E, was born in 2008.  Dr. Miller has been the most amazing and professional Doctor we have ever experienced for so many reasons. His care and compassion go beyond what one would expect. He takes the time to be thorough, go the extra mile and provide the utmost compassionate care. He truly understands us as the parents of our fur baby and tailors his approach accordingly.  We trust Dr. Miller and his staff unequivocally, and highly recommend him. Read Less
Pepper D.
6 Apr 2017
REPORT
Our pets have been patients here since they first opened and still are.   Dr. Miller is the BEST!  Always taking his time to explain things, presenting options, and is caring and compassionate.       ... Read More
Our pets have been patients here since they first opened and still are.   Dr. Miller is the BEST!  Always taking his time to explain things, presenting options, and is caring and compassionate.           We have been through many medical situations and emergencies, and Loyal Companion Animal Care in Redmond has always provided top notch care and professionalism. Read Less
Forrest T.
29 Dec 2016
REPORT
I've been taking my dog to Loyal Companion and Dr. Miller for 5 years now, and I highly recommend you do too. His assistants are excellent and the level of care they give is superb and worth the price... Read More
I've been taking my dog to Loyal Companion and Dr. Miller for 5 years now, and I highly recommend you do too. His assistants are excellent and the level of care they give is superb and worth the price. Whether it's a checkup, a comprehensive oral cleaning, or surgery, the staff and Dr. Miller are always comforting, friendly, and professional. On my most recent visit, my dog needed to be anesthetized for a routine tooth cleaning and x-rays. I got her back clean, happy, and with some free samples of tooth-cleaning kibble and recommendations for chew toys. They called the next day just to check in and make sure the dog was doing okay -- a nice touch that I appreciated.The clinic is always clean and quiet, and though it's a bit out of the way for most people, it's worth the drive. Look forward to coming here for many more years! Read Less
Murthy Gorty
8 Dec 2016
REPORT
My vet - excellent, knowledgeable staff that consistently goes the extra mile.
Banana T
24 Aug 2016
REPORT
It is hit or miss with the staff being polite. Like most vets in Washington everything is overpriced.
Banana B
24 Aug 2016
REPORT
It is hit or miss with the staff being polite. Like most vets in Washington everything is overpriced.
Angella H.
15 Apr 2016
REPORT
I recognized that my cat wasn't doing well, so I took her to Loyal Companion on a recommendation of a friend.  I was told out her liver was failing.  I couldn't have been more upset.There are no words... Read More
I recognized that my cat wasn't doing well, so I took her to Loyal Companion on a recommendation of a friend.  I was told out her liver was failing.  I couldn't have been more upset.There are no words to describe how painful it is to watch your beloved animal get sicker and sicker.  But there was a point when she was feeling better because of the amazing attentiveness the Dr's gave her and the medicines they recommended.  I wholeheartedly believe I had an additional 4 months because of them.  And I was so so grateful! When it came time to say goodbye, they led me to a comfortable room and allowed me all the time I needed.  As stupid painful as it was, they were very kind and made the process a little more bearable.I am so *incredibly* lucky to have found them.  I've been to many vets over the years (due to moving), and they are hands-down the best I've ever worked with.To the entire staff at Loyal Companion.  Thank you *so very much*.  I miss Kitten terribly but I know we did everything we could for her.THANK YOU!! Read Less
Gloria H.
12 Feb 2016
REPORT
Dr. Craig Miller and his entire staff are the most competent, compassionate veterinarian team I have ever had the pleasure of knowing.  Without exception, I have always been welcomed into the clinic f... Read More
Dr. Craig Miller and his entire staff are the most competent, compassionate veterinarian team I have ever had the pleasure of knowing.  Without exception, I have always been welcomed into the clinic for care in any emergency that comes up within their business hours.  Dr. Miller is meticulous in his veterinary skills, and I appreciate very much that he is very detail orientated.  I have been bringing my two Shih Tzu to Dr. Miller for five or six years now. I bring my dogs to Dr. Miller for preventive medical maintenance and scheduled checkups, and well as the frequent medical issues. My two dogs, Bart and Jazzie, are complicated little dogs and need consistent (if not constant), quality care.  They have gotten such care from Dr. Miller and his staff.  Dr. Miller is compassionate and caring.  He cares about my dogs as much as I do.  I melted into a puddle on the floor when he gave my little Bart a kiss during one visit!  I am genuinely comforted to know my dogs have the best care and best chance for quality of life with Dr. Miller and Loyal Companion Animal Care. Read Less
Scott H.
14 Jan 2016
REPORT
I do not understand why there are so many good reviews for this clinic.  I have been to this clinic two times, once to ask questions and the second for an initial exam. Both times the staff were unwel... Read More
I do not understand why there are so many good reviews for this clinic.  I have been to this clinic two times, once to ask questions and the second for an initial exam. Both times the staff were unwelcoming and unfriendly. I went for an initial exam for my two dogs.  On their website it states the initial exam would be no cost. After my exams, they insisted on charging me for one of my dogs exam.  I called the veterinarian that did the exams and told her of my disappointment with the extra charge and the staff in general. She told me she would pass the information on to the owner.  Disappointing response.  I decided to go to establish service with a different clinic.  The new clinic requested my records from Loyal Companion,  Loyal Companion still has not forwarded my dogs records as requested. Read Less
K C.
4 Nov 2015
REPORT
Our senior dog was having health issues and the people at Loyal Companion were so great. They allowed us to stay with him and did the least invasive tests they could so that he didn't suffer unnecessa... Read More
Our senior dog was having health issues and the people at Loyal Companion were so great. They allowed us to stay with him and did the least invasive tests they could so that he didn't suffer unnecessary tests, due to his age.  A few weeks later we had to take our boy to a 24 hour emergency vet because he was struggling to breathe and we ended up having to help him cross the Rainbow Bridge.  I called Loyal Companion to tell them that I wouldn't be bringing in his potty sample (that they asked for) because he had passed.  A couple of days later we received the most lovely card signed by the whole staff telling us how sorry they were for our loss. I so appreciate that they understand that our boy was part of our family and he was more than just a dog.  Lovely people who are compassionate and caring professionals. Read Less
Michelle E.
26 Feb 2015
REPORT
LOVE this place! Dr. Miller is amazing! The assistants are so sweet and kind, and they take their time checking everything out. They're very careful and take every step, slowly and diligently, and you... Read More
LOVE this place! Dr. Miller is amazing! The assistants are so sweet and kind, and they take their time checking everything out. They're very careful and take every step, slowly and diligently, and you can tell they really take their time to make sure they see/catch everything they possibly can. Dr. Miller is extremely kind and empathetic; you can tell he really, really just loves his job. Never have a problem getting an appointment, even in an emergency, and we've been beyond thrilled with the care and attention. The place is super clean, has some pet food, and love that they have a kids' play area to keep the little ones busy while you attend to your other "child." Worth the trip even if you life outside of Redmond. Read Less
Eric Me
21 Feb 2015
REPORT
Hands down, best place to take your dog for continued care! Dr. Miller was really compassionate and thorough with my GP. Unfortunately I lost him due to CHF, but if I do get another dog, be rest ass... Read More
Hands down, best place to take your dog for continued care! Dr. Miller was really compassionate and thorough with my GP. Unfortunately I lost him due to CHF, but if I do get another dog, be rest assured I'll use these guys. Out of all the vets I've been to, he was the only one who took the time out to actually check the dog inside and out regardless of reason I was bringing him in for. AND at a lower rate than most other vet practioners in town! They also have a great network with the surrounding clinics and he was first to call me when he found out my dog had passed to give his condolences. 5+ Stars!! Read Less
John Reeves
20 Dec 2014
REPORT
This is one incredible animal care facility. Drs. Miller and Smith, along with their very caring and capable team are number one in our book. Our 16 year old cat received wonderful care as she battl... Read More
This is one incredible animal care facility. Drs. Miller and Smith, along with their very caring and capable team are number one in our book. Our 16 year old cat received wonderful care as she battled both age and illness. We could not have asked for more sensitive, professional support than was afforded both our pet as well as ourselves during our difficult time. Highly recommend this outstanding veterinary service. Read Less
Jenifer H.
10 Dec 2014
REPORT
Another vet clinic gave me a written estimate for a $2500 surgical intervention.  Dr. Miller performed a blood test, gave an accurate diagnosis and outlined a simple and reasonably-priced course of tr... Read More
Another vet clinic gave me a written estimate for a $2500 surgical intervention.  Dr. Miller performed a blood test, gave an accurate diagnosis and outlined a simple and reasonably-priced course of treatment.  He is far better informed than most vets and keeps up with the latest research.  I am happy that I saved money, but even happier that I didn't put my pet through unnecessary surgery!! Read Less
Melissa A.
15 Oct 2014
REPORT
I am very impressed with the level of detail and professionalism in the office and from Dr. Smith. I received a much appreciated and necessary reminder call in the evening before I was scheduled to br... Read More
I am very impressed with the level of detail and professionalism in the office and from Dr. Smith. I received a much appreciated and necessary reminder call in the evening before I was scheduled to bring my cat, Missy, in for surgery. Check in this morning was quick and thorough, the estimate was reasonable, the staff friendly and the office clean. A small drive for me but definitely worth it.I can pick up Missy later this afternoon and will be sure to write a followup review in the next couple weeks. Read Less
Jen C.
4 Jul 2014
REPORT
Fantastic! The staff was very friendly and caring, the front office and examination rooms were clean. Dr. Miller was very friendly, thorough and informative. You can tell right away that he cares abou... Read More
Fantastic! The staff was very friendly and caring, the front office and examination rooms were clean. Dr. Miller was very friendly, thorough and informative. You can tell right away that he cares about his patients and spends his time looking them over. I have the upmost confidence in his ability to take care of my animals and feel so relieved to have found this new vet!Thank you for everything! Read Less
Linda F.
13 May 2014
REPORT
We have two Shih Tzus who are our 'empty nest' dogs... Both are getting older now (couple of grumpy old men..) and we really do think of them as the furry kids and are extremely picky about our vet (m... Read More
We have two Shih Tzus who are our 'empty nest' dogs... Both are getting older now (couple of grumpy old men..) and we really do think of them as the furry kids and are extremely picky about our vet (more like a Pediatrician!)..We moved up from Portland late last year and, almost immediately, one of our boys began to have issues.  We found Dr. Miller after going to several other vets where we felt we got big bills with poor service/care. We could not be happier with the care our two boys get now!  Great care from both Dr. Miller and the entire staff there and they understand when we're sensitive to costs in some  situations (face it, it's a real consideration for most!)...  Clearly they all care for both the animals and the "parents" that bring them in!We'll not be taking our dogs anywhere else...Mike and Linda Frazier Read Less
Kylea G.
23 Dec 2013
REPORT
I have been coming here for over two years with my DSH cat, previously I had gone to VCA on Union Hill.  First off, everyone is sweet, honest and truly cares about each animal that goes in there!  Sec... Read More
I have been coming here for over two years with my DSH cat, previously I had gone to VCA on Union Hill.  First off, everyone is sweet, honest and truly cares about each animal that goes in there!  Secondly, it is affordable, they are honest in what vaccinations are necessary and DO NOT try to run with your money.  They are in the business to take care of our furry friends!!  They are patient, honest and loyal!  Highly recommend! Read Less
Harmony Jones
11 Dec 2013
REPORT
I loved taking my cats to this place. The Vet is extremely nice and will sit down with you to explain what is going on and will go over all of your options/prices. The assistants were also very friend... Read More
I loved taking my cats to this place. The Vet is extremely nice and will sit down with you to explain what is going on and will go over all of your options/prices. The assistants were also very friendly.. and seemed to really care about your pet. Unfortunately I moved too far away to trek my kitties here, otherwise Loyal would still be my go to vet.Read Less
Bethy W.
2 Dec 2012
REPORT
I had a 9am appointment, on a Sat.  With my history of vets, I had blocked off the entire day, and feel like my dog was dragging me into the vets office, more than I was.  I did not even have time to ... Read More
I had a 9am appointment, on a Sat.  With my history of vets, I had blocked off the entire day, and feel like my dog was dragging me into the vets office, more than I was.  I did not even have time to sit in the waiting room before they placed me in a treatment room, and the techs immediately ran the diagnostic tests and told me that the doctor would be there to see me shortly.  I was ready to set up camp and begin to beat my high score in tetris, when the doctor came in almost right after the tech had left!!!He took his time, educating and honestly paying attention to my dog.  He showed his concerns with my dogs age, and explained what I was doing right, and problems I may come to see up here in my new location.  I was in and out in about an hour, and of that hour I was dealing with an employee for about 90% of the time!Everyone was very helpful, and just excited to educate me on Washington's animal problems that I might not have seen in LA or Florida.  I was pleasantly surprised and really loved the positive experience.... I also think Rex was into it, since DrMiller gave him his all time favorite treat, cheeze wiz!! Read Less
Angie W.
28 Mar 2012
REPORT
When your pet are your children, you want the best care you can find for them.  After moving to the area almost five years ago, and trying another vet that missed diagnosed two of my pets, I went to D... Read More
When your pet are your children, you want the best care you can find for them.  After moving to the area almost five years ago, and trying another vet that missed diagnosed two of my pets, I went to Dr. Miller and his staff on a recommendation from some coworkers.  Since day one I have felt that my pets were important, they take the time to really understand what is going on, and the follow up is truly amazing.  On my most recent visit my dog was wheezing a bit.  After trying some antibiotics and then being out of town for a few days I came back and she had gotten worse.  I called the office and they had us in the next day.  I couldn't miss work so a family member took my dog in.  Dr. Miller called me on my cell throughout the visit to let me know what he was finding and how he wanted to proceed.  He took the extra time to explain everything and make sure I understood.  Two days later he called with results and a plan of action.  I have two cats and a dog and each one gets the special attention they need.  He found an issue with my 12 yo cat that another vet missed completely.  He seems to always give me options to consider and when pushed lets me know how he would treat his own pet.  You can't fake loving animals.  You can tell when someone is genuine and this team is the real deal! Read Less
Elaine K.
17 Aug 2010
REPORT
They are great!!! I have been a costumer since I got my maltese and since then we just go there and also border our baby there everytime we travel.The doctor is so patience and the staff are very very... Read More
They are great!!! I have been a costumer since I got my maltese and since then we just go there and also border our baby there everytime we travel.The doctor is so patience and the staff are very very nice. Every appt Pippin has they do the full check up with no hurry and explain to us step by step.I don't feel like I am just like another costumer and that is great. I also knows when I have to leave my baby there he will be very well cared and loved :) Read Less
A Google User
21 Oct 2008
REPORT
We were looking for a new vet clinic and decided to visit here after reading all the great reviews it has received. We were truly happy that we found this vet! The caring staffs were really nice. Alth... Read More
We were looking for a new vet clinic and decided to visit here after reading all the great reviews it has received. We were truly happy that we found this vet! The caring staffs were really nice. Although the exam room we were in was a little small with a 97-lbs dog squirming around, the common area was really clean and spacious. Dr. Miller spent almost an hour in the room with us, examining our pup and taking the time to explain the conditions and possible treatments for him. We love this vet clinic and highly recommend it to anyone looking for a great vet.Read Less
samantha2008
5 May 2008
REPORT
I finally found a vet clinic that provides the personal kind of vet experience I prefer! This is a new clinic just opened this Jan. Dr. Miller really impressed me with his caring nature, obvious love... Read More
I finally found a vet clinic that provides the personal kind of vet experience I prefer! This is a new clinic just opened this Jan. Dr. Miller really impressed me with his caring nature, obvious love of animals and the time he took during our initial appointment. He also diagnosed a bladder infection that my dog had that I was completely unaware of and then followed up twice to see how she was doing. The staff is also super nice! Read Less
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