Redmond Kirkland Animal Hospital A Thrive Pet Healthcare Partner

Making appointments is really easy and they always have time on weekends. They were able to get us in early when I showed up ahead of time and they were gentle and careful with my cats. My cats are very shy and they made sure not to startle them. Read Less

Even though you don't want to go to the vet, the staff here is very friendly and knowledgeable and take great care of your critters! We have come here a few times and they have been able to squeeze us in last minute (when they could have said they were all booked up). The vets and techs are helpful and explain what they are doing and the thought process behind everything that is going on. I feel like they really do care for your pet when you are in there and treat them to the care they deserve. Read Less

If I could give NO stars I would! This animal hospital killed my bird. He was older, but still doing fine. He was brought in to have his beak trimmed, and this place said they WOULDN’T take the 2 minutes it does to trim his beak without a friggin ‘wellness’ exam. The stress that they caused him doing this exam caused my birds heart and breathing to stop! REDMOND-KIRKLAND ANIMAL HOSPITAL KILLED MY ANIMAL! All for what?! To make a couple extra $? Worst thing I did was not trim his beak myself...and bring him to this animal hospital thinking it would be safe. Now I have to bury my best friend of 20 years, all because of RKAH. If you love your animal, find a place that values your wishes, and your pets well-being OVER just making an extra buck. Devastating. Read Less

The staff is so friendly and Dr. Thomas is Wonderful! She answers any questions or concerns that we have about our Siberian husky. The environment is clean and welcoming. It's very simple to make an appointment, and you don't have to wait a long time once you arrive to your appointment. We are so glad that this location is so close to us which makes it super convenient to bring our puppy in. They also have "all things pawsitive" right next door, and we are going to try that out soon! HIGHLY recommend this veterinarian clinic. Read Less

Super happy with this place for my pet needs. Staff is very empathic and knows what they are doing! My dog had rly bad skin infections and couldn't figure out what was wrong with him. I took him to three other vets before RKAH. They said it was allergic reactions and send him in for allergen testing and since then, my dog is happy and healthy again! If you want the best for your pets, then this is the place!! Read Less

We took our Russian Tortoise, Otis to see their exotic veterinary, Dr. Noelle Thomas.  She spent lots of time with us as this was our first time to bring Otis in for a well-check.  Along with myself I brought my mom and my 93 year old Grandma who is Otis's daily companion.  We had a great experience!~ Read Less

I did not have a good experience with my dog here. We recently moved from California and did not have a new vet when he developed bloody diarrhea. I took him to Kirkland Animal hospital with his records in tow, fully prepared to make this our new permanent vet. They didn't even want to look at his records. The vet didn't spend more than 5 mins with us. Even worse, she seemed to be nervous and afraid of my dog. He is a 60lbs pit bull mix, and he may have been scared or stressed out by the new environment but YOU'RE A VET! Didn't do a thorough exam, especially on a first visit. The next day I got an email of the visit summary which said that my dog was "overweight", I don't know about you but I'm used to my vet talking to me about these things while I'm there and even recommending cutting down on food and not getting a memo about it without advice etc. terrible experience. Will NOT be back! Go to COMPANION ANIMAL HOSPITAL, much better! Read Less

We have gone to Dr Hoover for over 20 years. She is thorough, gentle, and caring. We have never known a more competent and compassionate vet. Mike and Dawn at this clinic, the front line, are also great, caring, and competent people. The staff there, including and especially the vet techs, go above and beyond. These are people who are compassionate and care.....the whole team. Read Less

I've been taking my cats here for a few years, and the staff have always been friendly, helpful, and informative. Making an appointment is super easy and quick. They provide a lot of helpful resources, and the clinic itself is very nice and clean. This is somewhere I'm happy to be able to take my fur babies to. Read Less

Redmond Kirkland Animal Hospital is awesome! Mike at the front desk is my favorite and Dr. Hoover is amazing. She has been our vet for our two dogs and has been extremely helpful. Wouldn't go anywhere else. Read Less

Really, really great care. Compassionate, smart people. I've had them stay late so I can pick up medicine, offer to have me pay later when I left after putting a pet to sleep. The groomers here are awesome too. I trust them. Read Less

This is such an amazing animal hospital!I had to make some hard choices at the end of my rat's life, and Dr. Mitchell and the front desk were incredibly kind and did everything they could to help. Thank you! Read Less

I have been going here with my cats since 5 years ago. Unfortunately one of my cat passed away in a such young age but you can see the staff trying the best they could to heal her without being too pushy on the medication. They will offer the health plan first and then ask if you want to proceed. I think it's nice for them to do so. Now we have another additional furry baby in the family and the first thing we do is to enroll him to Redmond Kirkland animal hospital. Staff is great and super friendly! Love this pace. Totally reccomended! Read Less

Love this hospital! I have been going there for almost 5 years with my cat. One of my cat passed away in an early age because of immune system disease but they really do try their best to make her feel better/heal her. They also talked to you first about the treatments and fees without being pushy. Also offers financing if needed! The staff are very friendly and helpful. Overall my experience here has been great! Totally recommended! Read Less

Diane saw my 8 foot red tail boa who's the sweetest baby that I rescued and she had some lethargic sound and brought her in and she checked her out knew the exact problem and got her meds and my total bill was only 120$. Amazing place and she's doing great now. Read Less

I am writing this review with a sad heart...our vet Dr. King is leaving us as of tomorrow to move to Texas...Dr. King is literally the most amazing vet and person I have ever met in my life...she has cared for my kitties and more for my husband and I for the past 5 years...She is literally the most caring person ever and Texas is so lucky to be getting her...I wish you well in your new home and all of us will miss you so much! Meow and Love to you! Read Less

This was our first time to visiting Redmond-Kirkland animal hospital. We went there to follow Dr Mitchell, who has been wonderful as always. We have been with her for almost 8 years now and she has always taken good care of our cats. She is an outstanding, caring Doctor. The front desk staff at this place however, is so unprofessional and disrespectful of their patients. As Dr Mitchell was examining our two cats, one of them barged in started shuffling cabinets under the exam table to get food for another patient's cat who could have easily been told to wait. Yet, instead, she created this hostile environment, and when Dr Mitchell asked her not to come in when there are patients in the room her reply was rude and disrespectful "Well there is this over woman waiting, what can I do?" Which Dr Mitchell replied and told the staff meme et to ask to wait. In the mean time cats were uncomfortable, the exam was disrupted. The next day, when we took one of our other cats, the welcoming in the morning was short, which is fine. At the checkout, I was asked if I wanted the detail of charges 3 times which I replied with "yes please". They are so not focused with what they are doing that they forgot. When I asked for it, the answer I got was oh, ok but it will be a minute. As if I'm causing inconvenience for them... If it wasn't for Dr Mitchell, I wouldn't like to go back. The stars are for the practice not for Dr Mitchell. If you have a specific doctor you like at this practice, then go otherwise look for another place. Read Less

I took my pup here after searching for a vet that was open on a Sunday. They came on recommendation from a vet tech who "subbed" there previously and said they were friendly and efficient. My experience was the same - from the front desk, to the vet tech, to the vet, Dr. Mitchell. She even followed up by email and write a prescription for pickup without any issue (or additional visits!). So far, I'm really pleased and think this place might be my regular vet moving forward! Read Less

I love this vet so far. They take great care of my labs and address every concern I have. My lab had a slight limp and since she's very active, it was a blow to hear that she needed to rest for 2 whole weeks. However, they gave me a sedative to help keep her calm during the two weeks, and it was very helpful! They also called to check up on her after I took her to a 24 hour clinic in the wee hours of the morning when they were closed. Really nice service! Would recommend! Read Less

This place is amazing!  We have a rescued miniature pinscher who was extremely fearful of the vet. Her foster father described her as turning "demonic" when going to the vet, so we tried to avoid it - until we found Redmond-Kirkland Animal Hospital. They were so willing to work with us to make sure that our anxiety-ridden fur child was as comfortable as possible. We set up "wellness vists" and created a care plan so she could get familiar with the vet while still getting the care she needed. The vet and vet techs sit on the floor and cover their fingers, hands, and floor in easy cheese (our dog's favorite), so that she learned to let them touch her and touch her with strange objects (like a stethoscope). We've worked with Dr. Hoover, Dr. Wise, and our dog's favorite, Mike (vet tech). All have been so amazing to work with. We most recently had a dental cleaning with Dr. Wise and our dog was even excited to see her when we got to the clinic! Dr. Wise called immediately after to let us know she did great and her anxiety level was low. The vets here really care. I wish we had found this vet years ago! We highly, highly recommend Redmond-Kirkland Animal Hospital! Read Less

I adopted my dog about an year and a half ago and his previous owners had let his nails become overly long.  Ive taken him regularly to the local groomer to have them trimmed down, but it seemed like I still was not going to be able to help him keep them at a comfortable level without some additional intervention.I made an appointment to bring him in for a nail trim with sedation, as he doesnt really tolerate regular trims very well and I thought the vet would be able to provide him with additional options that the groomer couldnt, i.e. getting the nails down to a healthy length without torturing the dog.They informed me that I would need to pay for the initial exam, as I was a new patient and it was required to perform this sedated service for him.  They also informed me that a regular nail trim did NOT require an initial exam.  I agreed to the exam fee in order to receive the additional service of a sedated nail trim.The staff was friendly at the desk and I was seen quickly.  The vet did suggest several additional services (teeth, skin, bloodwork, etc) that I declined at the time because I was there specifically to deal with his nails.  The vet said that they would cut his nails down as far as possible without getting into the quick, and then would use a dremel tool to do some additional finishing.  She said she would see how he tolerated the dremel tool and go from there.  I assumed that they would do what they could without sedation and then sedate him to do any additional work he couldnt tolerate, seeing is that is what I asked for from the outset.They took him into the back to do the work and I waited in the lobby.  I could hear my dog screaming and yapping and yowling for an EXTENDED period of time in the back room, and I began to wonder why they were not sedating him so that this very issue would not traumatize the dog.  Eventually the noise stopped and I assumed they had decided to move forward with the sedation.5 minutes later the tech brought him out and informed me that they "cut off as much as they could and dremeled one foot, but he would not allow them to do the other three".  I asked her if they had sedated him and she said no.  I was charged the standard 15$ fee for a nail trim AND charged for an initial exam that was not even necessary in order to receive the non-sedated service AND.....they did not even do anything for him that my regular groomer couldnt have done once more for that 10$ flat fee.Basically, I just paid for an 80$ nail trim that I could have got regularly for 10$, had to dodge being sold services I was NOT interested in (if they wanted to sell me something it could have been the sedation service I actually wanted to buy) and am left  no better than I was before with the state of my dogs nails....their suggestion, come back in two weeks for another nail trim.  Thanks, but Ill save the 5$ extra and go back to my groomer.All I wanted is what I asked for, not to be set up to return to THIS clinic to receive the same care I was receiving from my local groomer at a third less the price.  On top of it all, the poor dog had a terrible painful experience.   Which was the entire point of coming in to the vet for this service.I feel robbed, flat out robbed.  I asked for one thing, I paid for their exam in order to receive it and my dog paid the price in discomfort so they didnt have to go the extra mile.  It really makes me ill.  There were cute little "doggy finger painting" portraits from their day care animals all over the walls, and descriptions of "soothing music and chill time" for their animals in kennel.....but they couldnt be bothered to sedate my animal and do as I asked and are still the richer for it.I was so angry I just paid and left.  From the other reviews here it seems its a crap-shoot...but Id protect my wallet and my animal if you decide to go with them. Read Less

It's great having such knowledgable vets to help me take proper care of my first hedgehog. As a paranoid hedgie mumma I am thankful for the support of the vets here and their willingness to talk to me on the phone to answer any questions I have. Would recommend them at both their locations. Read Less

We saw Dr. Hoover at Redmond-Kirkland Animal Hospital, and she is really great.Our pup we adopted about 8 months ago is...difficult. She is really adorable and cuddly with us at home, but as soon as strangers start handling her "no no zones", she basically turns into that white rabbit from Monty Python and the Holy Grail and starts growling, snarling, snapping, and wants to bite anyone who violates her personal bubble.We left our previous vet because they were sort of ignoring this problem (which we desperately wanted to work on and improve our dog's behavior) and just telling us "don't worry about it" while our dog was showing increasing signs of fear and aggression. However, Dr. Hoover and the staff definitely believed me when I told them about my dog's history and took it seriously from the get-go. They were REALLY great at getting our nervous dog into a room right away, going slow with her when they started the exam, muzzling her when it became apparent she was not going to let people examine her rear, and then handling her very kindly and professionally even when she morphed into "white rabbit" mode. They also prescribed some anti-anxiety meds for our dog for the next visit and gave us really great instructions on how to properly dose her. This made for a much smoother visit the next time around for both me and my dog (and I imagine for their staff too). It was nice to have a vet who was willing to address her behavioral concerns in addition to her medical concerns. For a dog like mine, medicating her anxiety is really the kindest thing to do so she doesn't remember it much and develop more "vet-phobia." They also do wellness visits, so she can come in and get treats and learn that vet visits don't always spell immediate doom.By the way, we also took training classes at All Things Pawsitive (their affiliated training center) with our dog. We worked with Cara and she was great; our dog has come a long way since we adopted her thanks to her guidance and tips. It was really handy when we switched to this vet because they already had  my dog's information (including some behavioral notes) in the system and it made for a pretty seamless transition.I felt like Dr. Hoover did a great job explaining my pet's medical needs, my options, and her recommendations. She was willing to take the time to answer questions, and I'm so relieved to have a vet who is willing to take an extra 5-10 minutes to help my dog slowly learn to be less of a spaz instead of rushing us out the door. I would definitely recommend this vet, particularly if your dog is shy or fearful. Read Less

I just adopted a chihuahua and was searching for a new vet. I've seen this one as I drive by and the reviews are fairly good, so I decided to try it.Along with my dog, I brought my older cat. He can be a bit of a handful.My visit went very well, the front staff were helpful and kind. My dog pee'd and pooped in their front room (my fault for not walking him longer before we came in) and they were really nice about it and cleaned it up for me! Dr. Mitchell was very nice. This was my first vet experience with my cat where he didn't try to scratch anyone! It was also the first time my rescue dog ate out of someones hand (Dr. Mitchell), so she definitely got approval from my animals.The appointment was $65 (for both) and my older cat hadn't been to the vet for a bit so he needed a few tests done. They gave me estimates to look at and were not pushy. I ended up doing the tests for my cat (a senior cat check up). My dog has a small heart mummer and Dr. Mitchell got me an estimate for the assessment of his heart (or whatever it's called :) ) and how much teeth cleaning would be.After my appointment they sent PDF documents with exam notes.Overall it was a great experience. I will update when we go next. Read Less

We came here at 5:30 pm yesterday afternoon with my dog just so they would recommend us something we could buy since he has been scratching non-stop and got his skin irritated. If necessary I wanted to book an appointment to make sure he didn't have allergies. Nevertheless I couldn't do anything. As soon as we got in the lady in the desk  just looked at us and very rudely said "do you have an appointment". I said no and she said Ok the vet team is leaving now (despite their website says they close at 7:00). Nothing else. She didn't even ask me what we wanted or needed of if we were interested in making an appointment for some other time. We left and never intend to come back. Worst customer service I have experienced in a long time. If that is how they treat their customers I cant imagine how they treat the animals.... Read Less

I scheduled our appointment over the weekend on Yelp & for whatever reason, the clinic didn't receive my information. No worries, they still got us in.I was hoping for a kind, caring, common sense vet & that's what we found. Dr. Mitchell was so kind & thorough. She spent more time with us than I think any other doctor has. She thinks my dog has a food allergy & instead of trying to sell me an expensive food (that they sell), she suggested I read labels, find a feed with a different protein source & give him Benedryl. Then go from there. As a new patient, all the shots were free- at least a $75 savings & the overall bill was really reasonable, especially considering how overdue he was for a checkup. They did some tests that totally made sense like checking for worms, etc. He hasn't been to the vet in 2 years, so I buy it that he needs that.Staff was also great. Couldn't have asked for a better experience from the time we walked in to the end. My dog is ridiculously healthy, but if he should get sick, God forbid, I know we'll be in good hands! Read Less

After several years, we are finally leaving.  In our opinion the quality and experience of the vets here has hit an all time low.  The final nail in the coffin was struck today when I attempted to come in for my dog's vaccines and was held hostage with the additional costs of "annual exams".  I feel this practice has become obsessed with money instead of the health of my animals.  Goodbye and good luck! Read Less

We moved to this veterinary practice because our exotics vet moved here. We have Dogs and Cats but we also have Fancy Rats and mice and Dr. Mitchell has been awesome treating ALL our pets over the years. The personnel at the front desk were very polite and welcoming for our first visits with our dog and one rat. One comment I would like to make is the room we were in was awkward for us to handle a slightly frightened dog in the office next to the Celtic Bayou. There needs to be more space to allow for the owner to be at one end and the vet or vet tech at the other. Maybe collapsible exam tables would work best. I hope in the time Dr Mitchell and we are there that this practice will grow and invest in new updated technologies to help with diagnosis and to free up some time for the vets on call thus allowing more times for pets to be seen by the vets.Read Less

Doctor Hoover is the best! They took the time to help my animal. They actually cared about him and wanted to find a solution. They told me to call if I had any questions and I have and they answer in the first ring and are soooooo helpful. The first time I needed in it was an emergency but they squeezed me in and got me in promptly. They were honest about what needed to be done and what didnt. I would recommend this to anyone! Read Less

I'd say if your bird just needs some antibiotics and you know that then bring them here if it's an emergency. The avian vet was nice, but she seemed uncomfortable handling my small bird. Although, to be fair this could be because she had a previous bad experience with a patient/client or maybe she thinks it's better for the bird. After a bad experience with a prior vet, I was surprised I was allowed to hold my bird for part of the exam but I think it may have been a good thing. The only reason I took off two stars is because she didn't seem confident in recommending a treatment and she mentioned they sedate little birds to get blood samples. I've never had an avian vet in 20 years of owning birds need to do that. That worries me a little. I also notice they have fragrance plug ins inside the exam rooms which isn't great for birds. - I wanted to edit this since the business manager responded that the plug ins are not for fragrance - they are for keeping the cats and dogs calm. So not fragrance emitting plug ins! That was my mistake as I've never encountered these before.But my little bird was sick and she got her antibiotics. The price was also good and they were respectful of getting me back into the room away from the hustle and bustle of the front area. I was offered water and they checked in multiple times to apologize for wait, update me on what was going on, etc.  I just wish they were truly a little more "bird friendly". If you have a dog or kitty, this place would be great though. Read Less

My dog has been a patient with RKAH since we first brought him home. The Good:  The clinic is very clean, has a great location, they have a wonderful front desk attendant and the veterinarians have good bedside manner. The Challenges: The clinic has a lot of turn over in their veterinarian/doctor staff. We have only been able to see the same doctor more than once, two times in 7 years. The doctors seem to stay a year or two then move on. The clinic charges premium rates and often the doctors can seem like salesman. They encourage owners to have every test, medication, supplement, etc. that may be applicable in the circumstance but do not give guidance on what is necessary or unnecessary. It can seem very profit oriented at times.Summary:  the care is good though very expensive, the clinic is nice. I would like to see the doctors guide owners on what care is truly necessary and secure a few seasoned veterinarians who will stick around for a while. Read Less