I liked my vet, though I ended up with the idea I wouldn’t get to see her next time. Think they may be on a rotation but I don’t really know that. The clinic seems to recognize some of its clientele is on a tight budget and gives us a range of treatment plans while still seeing to it our animals are cared for. Free nail trimming one day a week is a blessing that I’m grateful for. I would recommend Animal Health Care Center. Read Less

I am positive that the care my dog, Freddie, has received over the 15 years we’ve been going to AHCC is why his health is so good! He literally looks like a puppy and we always get a warm welcome when we take him in. I would not even consider going elsewhere! Thanks to Dr Wood and her amazing staff😀 Read Less

I feel so comfortable leaving my babies with Dr. Woods and her all her staff. Our babies love going to the vet and that makes me happy. All the staff are very helpful and friendly. Thank you for your great care. Read Less

Been to this vet the last 5 years with my 2 dogs. They are THE BEST. Receptionists are caring and kind. Also very understanding with pricing and what you can afford, you're not surprised at the end of your visit. Pricing is also very fair and your animals receive great service. They remember and care for your animals. Very clean and great at staying ontime. Also great for emergencies and fitting you in! I would recommend this place to anyone that cares how their animals are treated. Read Less

Had to take my puppy here to get a guarantee from the pet shop I purchased from. This place is clean and friendly but they clearly up sale you on things you don't need especially their over priced tests not to mention they charge you 12.50 for a nurse charge lmao. They give u an estimate high to low and it's always higher then they quote. 300.00  my husband paid . My puppy is still under weight after buying everything and doing the test they recommend!! Their prices are so high even with a " discount"  . They are very slow getting things done maybe to over booking no idea but for a simple puppy exam which the doctor was in the room 5 mins , we were there for 3 hours!! Yikes Read Less

Animal Health Care Center in Renton was recommended to us by Fairwood Pet Center. We've taken our pet havanese there since last October. AHCC is very thorough and the staff is extremely friendly. They've taken very good care of our puppy. ACHH has been very accomodating with any questions I had over the phone. I've also been particularly appreciative about the help I received from them sorting out paperwork to submit to the insurance company. Read Less

I really love AHC and Doctor Wood. She's very knowledgeable,  kind, and practical, while still being direct and thorough. The office staff is pleasant and helpful - especially Cindy. It is a bit more expensive than other vets but there's no replacement for the fact that I trust the doctor for surgeries and routine care. I drive here from Seattle regularly because the team is great. Read Less

Let me preface this by saying, I have previously worked in an animal hospital so I'm well aware of what normal charges are and the cost of doing business for an veterinary clinic. I recently moved to Renton with my family and found AHCC online. They advertise "Free Exam For New Patients When You Book Your Appointment Online!" Seems simple enough, but I clicked on "See Details" and no mention of purchase being necessary, etc.I made an appointment (online to qualify for the free exam) to get my dog updated on 2 vaccinations. (According to their website, I'd be paying $10.95 each) This is the best price I've found so far for competing vets in the area so I was happy. We get to AHCC, and to their credit, the place was very nice, clean, and the reception staff was exceptionally friendly. There was a short wait and we were taken back. The nurse was friendly and made us feel right at home. She was great with our pup, asked thorough questions to get an idea of his history, and gave him a few treats to make him feel at ease. She did make several suggestions for additional vaccinations, services, etc. which I've learned to expect. I declined. Then the doctor came in. She was also very nice, but right off the bat started speaking about the services our pup would be undergoing...none of which I was there for.We moved from NV to WA. NV has no fleas and no heart worm. The services she recommended were a heart worm test, flee & tick prevention, a fecal test, and deworming. (Again, we went in for two shots!) She then asked if we had driven when we moved. I told her yes. Her response was, "Well then you've driven through an area that has heart worm and all it takes is a mosquito bite! He COULD HAVE been exposed!" Mind you, she asked when we moved, which was in November. Who here has ever been bitten by a mosquito in November?! So I explained to her that when we moved, we drove through a snow storm the entire way to WA and there was no way he would have been bitten by a mosquito in a 30 mph wind and snow storm. She then told me that I should test now just to be sure, then treat him for six months, then retest to make sure any sign of heart worm (that he doesn't have) is gone. She then said that a positive heart worm test won't show up until six months after exposure. Well, as I write this, we're in March. It hasn't been six months. So not only am I being advised to pay for a test that will come up negative regardless of whether or not he has heart worm, but I'm then told to assume he has it, pay for six months of treatment that he may or may not need, and then retest to see if he has it AFTER I've already treated it. I completely understand the need to be more on top of these issues now that we're in a different environment that can impact the health of our dog, but I was getting these two shots done so we could board our little guy for a night because we were on our way out of town. So I didn't need the runaround. I told the doc that we were going to have him neutered soon and we'd take care of it all at that time.She left the room, and the nurse returned with an invoice. I looked at the bottom line and it was over $300! I was shocked! My eyes scanned over the itemized list and found things like "Nurse Admit & Assist" for $21, "Miscellaneous" for $50, and "Hazardous waste disposal" for $9. Now, my dog isn't having anything but two shots done. So the "hazardous waste" means walking over to the medical waste bins and throwing the sharp away. I'm being charged $9 for someone to throw out the trash. I'm being charged $21 for the nurse to write dog my dog's weight on his chart and walk him to the back so that the doctor can give him his vaccine. And God only knows what "miscellaneous" means! (When asked, I was told that IF the doctor looked in his ears and thought they needed to be cleaned, that would be what I was paying for...apparently that's not included in the free exam and a simple ear cleaning is $50!) I was also charged for all the testing I told them we weren't doing today...extra vaccines, everything heart worm, and numerous preventative measures that my dog wasn't at risk for. Imagine! Over $300 for a simple visit with TWO vaccines!I told her to take off everything except for what I came in for. She returned with an itemized list equalling $110 and change...saying that I HAD to do the deworming, flee and tick prevention, and a fecal in order to qualify for the free exam. That was NOT on the website, and when I called the clinic to confirm my appointment, I was not told that I would have to pay over $100 to qualify for a "free" exam. All in all, this visit was the worst I've ever had. I left paying $84.79 for something that should've been $23 (according to THEIR prices on the website). Maybe no one will read this, but it needed to be said. Truly if I hadn't experienced it myself, I never would've believed this story. Save your money. Go elsewhere. Read Less

I DO NOT RECOMMEND this place!!! I don't usually write reviews but I'm going out of my way to do it this time so other people don't make the same mistake I made. I took my German Shepherd in a few weeks ago. All I wanted was a physical exam, a rabies shot and some flea medication. The staffs are friendly I will give them that. They took my dog to the back, the nurse came out and gave me an estimate cost of the treatments. The total was over $300. There are 10 things added to what I asked for. The nurse then explained most of them are necessary. I agreed to some and disagreed to those I think are absolutely unnecessary. On top of all the treatments, they charged me $130 to put my dog to sleep while they're giving him an exam. I paid the full amount and left my dog there. Two hours later they called me, told me that my dog is awake and they found ear infection, irritated skin and ask if I want to treat those. The bill is another $160. I said no to all of that cause I had just taken my dog to the groomer and nothing is wrong with his ears. But when I went back to pick up my dog they charged me $50 extra because "they had to use extra dose of anesthetic because my dog is big". I left very disappointed. And this is not the end of it. They did not have the flea medication I wanted so they told me to order from their online pharmacy. I realized their price is $30 more expensive than 1-800-petmeds. So I bought the medication from the other website and they requested a prescription from this vet. The vet refused to fax the prescription to the website because of their "rules". They're making me to go in to get a written prescription and mail it to the website myself when they can easily just call and authorize it. At this point, I honestly just think they are doing it on purpose so the clients are forced to order through their website. So if you don't want to get ripped off, do not go to this vet.Read Less

Nice staff. Gentle veterinarian, Dr. Woods. Only complaint is their fees. There are many of them for things such as paying $14 just to have her assistants assist in the whole exam process. We went in for a "free" exam which ended up costing us $200! Omg. "Your pet needs this. Your pet needs that." As a layperson we trusted what they said. After talking to other friends and who their pets go for checkups, we discovered this healthcare center was way beyond what we probably needed to have done for our pet. Read Less

I agree that they overcharge for not much things done. They are really nice with my puppy but I don't think this is fair. They also tried to make me do a 40$ health certificate to go to Canada, knowing that this is the only country where only the vaccine certificate is required (Called another animal health care center that gave me that info), they don't even ask for it at the border. Well not sure I will go again. Read Less

Yes, first examination for your puppy is free, and shots are $10.95! But $18 for someone to hand me a paper to fill out, and another $8 to dispose of the mess my puppy made (which, 1: He's a puppy, shit happens all the time and 2: I would've cleaned up the mess but my little one and I were whisked away into another room as I was reaching down to grab the poop)? That's absurd. Dr. Wood mentioned something about ear cleaning, which she showed me and mentioned that the dirt she found in my dogs ear wasn't "too bad" and was "normal." She showed me how to clean it and made it seem like it wasn't a big deal, then her assistant comes back in to tell me that Dr. Wood thinks my little guy might have an ear infection. Dr. Wood didn't tell me that herself, and the way she spoke about the amount of dirt (or lack thereof) was normal. I came in for vaccines, just DHPP, bordatella, lepto ($10.95 each, as advertised). Ended up doing rabies (another $10.95), K9 Flu ($30), and picked up some Sentinel flea treatment ($16.47 incl tax). Total came up to a little over $100, which is about the same at Petco. But $26 to have someone walk him to a scale, show me the exam room, and clean up some poop? Ridiculous. I've been to vets (in California) where my other little one literally peed on the vet when getting his shots, and the vet handed my little guy back to me, laughing and saying "Don't worry about it!" Seriously. Save your money, find another vet. Neither I, nor my little one, will be coming back. Read Less

My dog was hit by a bus and badly injured on a Monday and I brought him to this vet for immediate treatment on the following Saturday at 5pm because my regular vet was closed. These bastards at AHCC were also closed! I couldn’t believe it! Is it too much to ask that AHCC be open during our time of need!? While I was placing a nasty note on their door describing my serious displeasure that they closed during a time when we needed help, my dog got loose & was limping round their parking lot, when….. BAM! He was hit by another bus! Now I’m really $@!#%! I mean really, who lets buses into their parking lot especially when they’re closed! God! now I really hate this vet! It’s all their fault! Could I have gone to the ER? NO, who’s got time for that, besides its all AHCC’s fault anyway so they should have to take care of my dog. AHCC was open the next day (Sunday) but we had plans, clearly that wasn’t going to work either. So I did the next most logical thing and brought my dog in that next Friday at 5:57 pm for "immediate" treatment (11 days after he was first injured). He had multiple broken bones and some internal injuries. By this time I was sooo worried that he wouldn’t make it, I told the doc at AHCC to just do whatever it takes to make him better, cost is no object when it comes to the care of MY pets.After several days in the care of AHCC my dog is on the mend and doing great!HOWEVER! These bastards at AHCC charged me $27,000,000 … YES!! That’s TWENTY – SEVEN – MILLION – DOLLARS!!.. for the care of my dog!! Yep that’s right, and then they had the audacity to mention that if my dog would have received care sooner, that maybe the cost would have been less! They also charged me for flea medications that were supposedly needed. That’s total BS, I put that Walmart flea preventative on him five years ago as directed, and I just know he didn’t have any fleas. If he did then AHCC put the fleas on him. (I’ve heard that they keep a jar of fleas around just to scam pet owners into buying medications that they clearly don’t need.) Lastly, they said my dog was overdue for vaccines and they charged me for that too! How dare they recommend things that we don’t need. My dog was fully vaccinated when he was a puppy over 9 years ago at his last vet appointment. This is why I hate this vet, bunch of a-holes. Stand up for your rights people. I’m gonna call the Mayor, Governor, My Momma, Walmart, Kmart, Congress, AVMA, & my junior high school counselor, I’m telling EVERYONE! Not that I’m a crappy pet owner, but this pet care facility over charges people for the care they provide! How dare they!! NOW AHCC will be sorry, they just messed with the wrong pet owner!I'm not the only person complaining about this either. On Yelp you can read about THOUSANDS more unhappy customers where AHCC had an expectation of payment for services rendered. AHCC will tell you that everyone gets an "estimate" that has to be agreed to and signed before they do any work. So what!? This is how they force you to pay your bill after you agree to the estimate. What a scam!! After you help me & my pets I'd rather complain about the cost then throw you under the bus when I don't get everything for free after the fact! Jerks! Read Less

My cat had to be euthanized because I took it here. Rather than focusing on providing care for your pet they are focused on performing every services that they can possibly bill you for. My cat took a turn for the worse right after I had him neutered there and they immediately assumed it was leukemia or FIV. Turns out it was an abscess, which i would expect a licensed professional would be able to diagnose if they were objectively looking at the information that was provided rather than focusing on ways to bill me. When I brought my cat in after it opened up, the first thing they told me was "This wound wasn't caused by us" and that i needed to got ACCESS in order to give him proper treatment. Too late the infection had spread too deep and caused damage that would only be fixed with very very expensive surgery. I would never subject myself or any future pets to going to this place again. Read Less

This is by far the best pet clinic I have been to. I have had some pretty unpleasant experiences with other Renton vets, I have two Yorkies with heart conditions. One vet kept trying to put Pippin down every time we went in for anything. (He lived to be seven).The others had staff that weren't knowledgeable enough to answer questions without acting like it was a bother. So I was happy when Animal Health Care Center opened. I took Gizmo for a checkup and was very impressed. The staff there were so caring and patient with Gizmo, it was like he was their own pet. The office is spotless,as are the exam rooms. There was no long wait for the Dr. The Drs. were amazing. They explained the need for any tests they recommended, but there was no pressure. You can tell that they really care about the animals they see. While sitting in the waiting room I met a couple who couldn't praise the Drs. enough. They had kept this couples dog alive through a lot of bad health issues. He was 12 and still looked and acted like a puppy. I will continue to take Gizmo and his cat brother there for the rest of their lives. I would (and have) recommend this office to anyone who loves their fuzzy family members. Sincerely, Cheryl Moncrief Read Less

I went to the Kent location back in July and had a horrible experience. My cat was diagnosed with kidney failure and we were given azoydl to treat. First I was told I had to buy it from them, that I could not get the pills on line. This was not true. I bought the second round of pills on-line for a third of the price. Next, I was never told that the azoydl was supposed to be refrigerated. When I got my next prescription on-line, THEY told me the pills needed to be refrigerated. So the first 45 days my poor kitty had been getting un-viable medication; basically left untreated. I was very upset and called the clinic 3 times thinking they would do something to make this right, at least check my kitty out to see how the kidney disease had progressed. Left messages for the program director and nurse line. I never received a call back. At this point I took my cat to another vet. Guess what? Upon further testing we learned that she does NOT have kidney failure. It was a misdiagnosis. I am still scratching my head as to why I never heard from the clinic. ---Marina Peck & Kitty Mylee Read Less

I've taken my cat and two dogs to Animal Health Care Center for many years. Dr. Wood is a compassionate, caring doctor who loves the animals. My dogs have had the greatest care for their chronic ailments. I highly recommend Dr. Wood and her staff at the Animal Health Care Center.Read Less

This is a great place to take your pets. We needed to get in on a Sunday just before going on vacation last year, they not only got us in but the vet found a tumor on my dog that was apparently missed by my regular vet. I really like the fact that they are now doing nail trims for free because my pets nails are difficult to trim and I hate doing it myself. Their staff is always very friendly and helpful, they're moderately priced, the clinic is beautiful, clean & homelike.We drive from the other side of Kent to go to this vet, it's a bit of a haul but totally worth it. Read Less

My family and I take our pets to AHCC for "tuneups" at least twice a year. We almost left due to a bad experience we had with Dr. Ferguson. We stayed because their staff knows us so well & we have the utmost confidence in Dr. Wood. Everyone that works at AHCC has always been knowledgeable & friendly every time we come in. My only complaint is I wish they were open later during the week. If you're looking for a clean, warm, friendly, competent place to take your pets, AHCC is where we've always taken our pets. Read Less

We have been taking our pets to Dr. Wood for a little more than five years now. The AHCC staff is always friendly, and great with my pets. Our little dog Chi-chi just loves Dr. Wood, he behaves better with her than he does at our house. AHCC is a clean, pet friendly facility, they are thorough and fairly priced. We used to go to a different vet, one of those low cost vets, and we didn't have a very good experience. Our pet almost died because apparently they didn't know what they were doing. We were referred to Dr. Wood by our friends and have been happily taking our pets to AHCC ever since. Some of the negative reviews you see on some of these sites are in my opinion, people that are discount shoppers looking for free pet care I guess. With what we've been through, it's been our experience that you totally get what you pay for & we are happy AHCC customers. Read Less

I had taken multiple pets to Animal Hospital of Renton and had a pretty major surgery done there for my dog. First of all they were expensive. More expensive than other vets in the area but they were close for us, I had a satisfactory experience with them, not bad enough to switch vets. My dog needs prescription dog food and the staff got my order wrong several times, the last time I had moved and drove an hour to get there and they said that I had never ordered it, when I played them a recording of them calling me to tell me to come get my food. They said they could charge me for smaller bags but not what I ordered, then 3 days later they actually called me to find out if I was ever coming to pick up my original order. After this awful experience I decided order my dog's food online but Animal Hospital of Renton denied my prescription saying I had not brought my dog in for a check-up in two years so they needed to see her at least once a year. They had been filling the supposedly expired prescription all this time as long as they received the revenue, however when I take my business elsewhere they deny the prescription. Then when trying to get an answer, one of their office staff (Joan) actually hung up on me. When my husband called to talk to them, they denied we had gotten any food from them over the last year. How were we feeding my dog then? They had erased the records to cover their butts. This Dr.'s ethics are BAD. Do not take your pet here, unless you want to overpay to be treated like a dog. I'm filing formal complaints with the BBB and the Veterinary Board of Governers. Read Less

Cindy, The exam charges that were applied to your invoice during your visit were in error as a new client. I was out of the office dealing with an illness in my family during the same week as your appointment with Dr. Ferguson. When I returned I did get your letter expressing your concerns (letter was dated 8-26-10, three days after your visit) Upon looking into your account, it was evident that you had indeed been over charged and I immediately wrote you a refund check and called you. (check dated 8-29-10 three days after the date on the letter and one day after I actually received it) The refund was issued because it was the right thing to do and not for any other reason. I would have issued you the refund regardless and if I had been in the office during that week you would have received it the next day. Again my apologies that you were over charged, I did try to make it right as quickly as possible. I hope things are going well with Winnie and Louie & I hope that you can forgive the staff person that made the error; we have taken steps to keep this type of issue from happening in the future. Sincerely, General Manager AHCC 425-203-9000 Read Less

My family and I have been going to this veterinary clinic since 1995 (when Dr. Swaim owned it) My pets have seen Dr. Wood and several of her associates and we've always had positive experiences. We made the transition with them when they moved from their old location to this one. My pets are never timid when coming here and they seem to get really happy when Dr. Wood comes into the room.... Ok they may not like the shots that they get, but they get over it quickly. AHCC does not have much of a toy selection but then again they're not a pet store either.. I have found their prices to be moderate relative to the care they provide. They spay estimate they gave me was a bit higher than I would have liked. After shopping around we could have had it done cheaper however cheaper isn't always better. Bottom line is I trust this place and the care that they have given my family over the years. Read Less