Let me start by saying that if I could give zero stars, I would. I have been coming to Value Pet Clinic for the last three years or so, and they started off great! I have three small dogs, and they ... Read More
Let me start by saying that if I could give zero stars, I would. I have been coming to Value Pet Clinic for the last three years or so, and they started off great! I have three small dogs, and they have the usual small dog teeth issues the require an annual cleaning, along with water additives, dental chews, etc., which I do all of. I started going to Value Pet Clinic because it was more affordable than the other vets that I could find for doing their annual cleanings, along with needed vaccinations each year.
This past November, I took two of my dogs in, and they gave me their "worst case scenario" estimate for a dental cleaning. Trying to keep that in mind, I went ahead and had both their cleanings done. When it came time to pay, I was charged the entire "worst case scenario" price, along with additional charges of about $80. My total was over $800 for both dogs!
I just took my other dog in for an exam and estimate because she is due for her cleaning. I decided to come here again because I know she has the best teeth of all my dogs, and she should only require a basic cleaning. I ended up spending an hour for a shot and exam, and there were no other patients in the building being seen. The wait times have increasingly gotten longer, and longer each time I've come. When they finally brought me the dental estimate, I was floored. It was almost $800, which included a 10% discount for Dental Health month, so it would have been $880! That was the total for both my dogs a few months ago! And the doctor said today that her teeth weren't bad at all and had just a little tarter. You can imagine my surprise at this "worst case scenario" estimate for a dog that just needs a basic cleaning. And going off the history of my last cleaning, there is no way I would bring her here for this cleaning, because they charged me the "worst case scenario" last time!
I have no idea why their wait times, and their prices have gotten increasingly longer over the years, but I will NOT be going back to Value Pet Clinic ever again. They need to consider a name change, because there is no Value in their Clinic at all. Read Less