I have been coming here for over 7 years with my dog. We always have a pleasant visit. Staff from the front desk to all of the doctors are great. You'll feel welcomed and like you're in a safe place, as you should feel at a Veterinary hospital! Read Less

After my favorite vet (who saved my dog's life) moved to another state, I stayed with that office, but was not happy with the lack of a bedside manner of the replacement vet. I decided to try Ballard Animal Hospital and was immediately taken by their warmth, expertise, and concern for their patients. I have seen 3 of the vets there, who all have administered great advice and taken good care of my precious 13 year old GSD. I highly recommend them. Read Less

My friend recommended this office to me.  I am glad she did.  I just rescued a puppy on July 27th and have been in twice now for my puppies vaccines and to get examined by Dr. Howe.  Everyone in the office is very friendly, listens and cares about the fur babies they see in their office. Read Less

Woooohooooo! Thank you Ballard Animal Hospital for giving my pup the very best! I feel confident that when I come here they will look after her as if it was their own dog. Our vet, Dr. LaRoche is so gentle and sweet with our puppy and even though she's been poked and prodded there a bit, she isn't afraid to keep going back since they are so awesome! Read Less

Our young son is interested in being a veterinarian when he grows up. He chose to interview a vet for his school STEAM project. Dr. Howe and the staff and vet nurses were friendly, welcoming, and encouraging to us. They fit the interview into their schedule and answered his questions. Dr. Howe answered that to be a great vet meant not only enjoying to work with animals but also with people We could clearly see that the people at BAH love what they do. My husband and I were impressed with the hospital for its professionalism, and calm and warm ambience. We're thankful they were so kind to our son. When we adopt our family pet (soon) we know we'll take him or her to BAH. Read Less

Our old vet retired and we were trying out Sunset Vets.  They didn't have enough medicine for my cat and said they would give me a prescription so I could get it filled elsewhere.Ballard animal hospital stepped up and agreed to help me out even though I am not a client. They even offered  to leave it out back for pick up because they were closing Tracy was so kind and helpful and went way out of her way to make sure my cat was taken care of. Read Less

We had a an old dog and Ballard Animal Hospital helped us a lot through the aging years as well as end of life care. It was very difficult but their warm and professional care really made it bearable. Read Less

While most of the staff is very friendly and helpful, their front desk lady Jan is extremely rude and unpleasant. She has no interest in the care of your animal and seems to only be interested in charging your credit card. My most recent bad experience (among many) was when she called to confirm my follow-up appointment for my dogs ear/ skin infection. After I asked her if the vet or a nurse could call me to discuss my dogs medicine she said "they can't do that!" and wouldn't tell me why. I told her I needed advice on her medication and need to speak with someone regarding it and she cut me off, told me she cancelled my appointment, and hung up on me. (!!!!!) Needless to say I will be calling a different clinic that actually cares about my animal. Read Less

We've been taking our rather sickly FIV+ cat here since we adopted him 4 months ago. Puss really likes Dr Berry and we like her too. She has had an FIV+ cat in the past so we feel very comfortable going here. I'd highly recommend her for other parents of FIV+ cats. Staff are great, all the drs we've seen have been helpful. Read Less

Called here when my new cats were having some unknown digestive issues and they were able to get me an appointment that day. Extremely friendly staff, knowledgeable vet and they gave me some meds and new food to try. The cats are all better now and I'm amazed how seamless the whole experience was. Would definitely recommend! Read Less

I LOVE this veterinary clinic. I have found them to be knowledgeable, compassionate, and very straight forward in all of their dealings with us. We have received expert and practical advice for a cat with numerous health problems. They have occasionally spent extra time with me giving advice over the phone. All of the vets here are very grounded and I have never had them recommending extraneous services or products, a phenomenon that I have experienced at other local vet clinics. Best of all, they will explain problems (and choices) to owners as if we were intelligent human beings. I also love the fact that their office is cozy and no frills. I want to pay for top notch care, not designer furnishings. Read Less

The Ballard Animal hospital is the best. All the doctors make you feel like your pet is the only pet that matters. I took my dog there when he was alive for 18 years and have took a rabbit and now a cat! Great place for all animals recommended! Read Less

One of the best Vet offices I've ever been to.  We chose BAH due to the great reviews, and I have to say that everyone here has exceeded our expectations.  If you're looking for a vet that really cares about your pet - I highly recommend any of the Dr's here.  We brought our kitty Diesel here, who was senior and had become diabetic.  Dr. Wallace was very kind and knowledgeable in her treatment of him, and helped to make his last few months with us very comfortable.  When we had to make the difficult decision to put him to sleep, all of the staff along with Dr. Wallace were extremely kind and respectful.  Dr. Wallace had tears in her eyes and was extremely gentle through the whole process, and allowed us to stay with our boy for a long time in the room after all was done.  She gave us a paw print from him, and even sent a hand-written sympathy card, which was extremely touching.  On top of that, BAH made a donation in Diesel's name to the Humane Society.  So thoughtful.Our other kitty, Hercules, is now having some health issues, and Dr. Berry and Dr. Howe have both been fantastic in looking to make a diagnosis.  We have received regular calls to check on his health, and Dr. Howe has really shown that she cares about getting him healthy again, and finding out the best way to treat him.  Sam, one of the nurses there, has offered to help show us ways to give Herc his pills, and is always extremely gentle and kind with him when he's in.   Jan and Josi at the desk are always extremely friendly, and answer all of my questions, and have been able to get Herc in on short notice.  For anyone  there I haven't mentioned by name, it's only because I haven't worked directly with them yet, but am sure they are just as awesome as the rest of the team!  Finally - as for pricing - I find them to be extremely reasonable, and very good at showing all options, and pointing you in the right direction of where to start if you're not prepared to do everything at once.  All in all, I couldn't ask for more. Thank you to everyone at BAH!  You guys are fantastic! Read Less

My wife and I adopted our first dog and needed a vet. We chose Ballard Animal Hospital because of its positive reviews, but our experiences have not been as positive. TL;DR: (1) rushed visit w/ unclear plan of care, (2) shady billing event, and (3) missing a parasite in a fecal test.(1) Rushed visit w/ unclear plan of care: Our first visit with the vet was short and rushed. At the end of it we were left in the exam room and we weren't sure if we were supposed to leave or wait around. We thought there would be some sort of summary or plan of care. (2) Shady billing: When we checked out, the price they gave us did not match the price on our printed invoice. We hadn't presented a coupon the vet gave us in the exam room because the charge was $0.00 for that item on our invoice-why present a coupon when the price appears to be zero? The woman at the desk was rude: "OH, well if you have a COUPON..." They waited for us to contest the price rather than getting it right the first time. I am concerned that they may be making other billing mistakes.(3) Missed a parasite: I returned later with a fecal sample. Unfortunately we had noticed that our dog had worms in his poop. When I dropped off the sample I told a woman at the front desk that we had noticed the worms and I asked what we could do about it. She told me that I should wait until the lab test comes back. Fair enough. (To her credit, this was not the same woman as before-this one was very pleasant.) But, someone called back the next day to say that the lab result was normal. No parasites. I contested the result because we saw 1 cm white worms, clearly alive, in the sample we dropped off. We're waiting to hear back, but we're also looking for another vet. Read Less

We brought our sick kitty in without an appointment. They referred us to ACES Animal Hospital and called to let them know to expect us. The Ballard front desk person and vet were wonderful. We hadn't gone to Ballard Animal Hospital for a long time and they still treated us like we were regular patients. Thank you so much for your kindness and compassion. Read Less

I have been taking my cats to BAH for well over ten years. I live on Cap Hill and travel all the way to Ballard because I value the care they give my animals. BAH delivered great service and empathy during the end of life care for two of my cats. Even making a house call and giving me the incredible gift of saying goodbye to my pet in the comfort of his home. I love all all the vets but Dr. Howe is my fav! I have been impressed with the whole staff. I especially love Jan at the front desk! Read Less

I brought my cat in to get a large gash on her stomach looked at.  The woman at the front desk was clueless and rather rude.  The doctors/vets were actually nice and seemed very skilled, so that part was OK.  However, I needed to go pick up my daughter from her school before the appointment was over.  I asked if I could go and come right back afterwards, taking a total of approximately 20 minutes.  I was told, "Sure - no problem".  But when I returned and was leaving with my cat, I realized that they had charged me a housing fee to hold onto my cat for me.I understand businesses need to bill for their time and resources, and I have no problem with that.  The problem lies in not being very clear and forthright about what you're billing for and how.   If they told me I would have to pay them a fee to stick my cat into a box for twenty minutes, I would have taken the cat with me.  I was really upset at this, not just because of the money but because it made me feel taken advantage of.Additionally, the antibiotic that the vet recommended for my cat ultimately made no difference in her recovery...but it cost me over $60.  I couldn't get her to take the medicine, so I finally stopped trying and hoped for the best.  her gash healed up, scabbed over, and now is fully healed...all without any medicine or help.  I tried to take back a completely unopened, unused vial of the antibiotic to BAH, but they refused to take it back and refund me the money.I originally came to this pet hospital to try and save some money because I'm unemployed and have an extremely tight budget to manage.  I was previously going to the Phinney Ridge Animal Hospital up on 83rd and Greenwood, and now I think I'm going to go back to them because, even though they were expensive, they were up front and very clear about their fees, and were visibly sensitive to my budget concerns.I've had it with this place.  If money is no object, then be my guest.  But I felt like I was being taken to the cleaners by these people. Read Less

I just started taking my pets here. Super friendly techs and front office staff. One of my cats went from his normal assholery to full on Godzilla during his appointment but no one complained about having to use the heavy duty cat gloves to hold him still while the cardiologist did his echo. My other cat came down with a herpes infection and even though she was blowing bubbles out her nose, her eyes were crusty, and she was wheezing, everyone petted her softly and told her she was beautiful. I thought that was a nice touch. I'm happy I found this place. Read Less

The first time I went there was after I moved to Seattle from Michigan. This was the second vet I had ever been to aside from an amazing clinic in Ann Arbor. The vet (Dr. Berry) did a thorough exam, answered all my questions, and we conducted a couple of tests. Overall, I was pretty satisfied with my experience and I would have given them four stars.A year later I went back for an annual checkup. A very inexperienced assistant came in, said some really weird things like "does he even have a butthole, I can't find it!", and asked me two questions, then left. A new doctor came in, held my dog down for half a minute, listened to his heart/breathing, and then said, okay, I'll be back with a "plan."I wasn't really sure what she meant but it turns out the three minutes that she was with my dog was the actual visit. She sent in a second assistant with the "plan," including a barrage of tests for things that were not even issues. When I contested that no, in fact I did not need a Heartworm exam since my dog has not left the state of Washington in the past 2 years, he then proceeded to tell me I had just moved to Seattle 6 months ago. Wrong. Dude didn't bother reading the chart somehow rewrote history about when I moved across the country... thanks. And when I questioned him about possible Heartworm symptoms and the like, he was completely unable to answer my questions and stood there smiling like a robotic jackass.Anyway, there's nothing wrong with this Animal Hospital. I may have gotten some bad luck with new staff members (the first vet I saw was out of town that day) but it was bad enough that I don't think I'll be going back. Overall, the prices aren't too expensive but the service is terrible and the staff seems aloof and inexperienced. 2 stars and see-ya. Read Less

Moving from the midwest to the Pac NW required a lot of changes for us and our dog and finding a vet we were comfortable with was one of our top priorities. After trying a few other places we came across Ballard Animal Hospital and have been huge fans ever since. Our dog isn't afraid to go in and is always treated very well by both the doctors and the vet techs. Their prices are very reasonable. An emergency arose recently late and night and we had to take our pup to a 24/7 animal hospital, which ended up faxing all our information back to Ballard AH. They called us the next day a few times to make sure our dog was doing fine. I feel they give above and beyond service and I'm always sure to refer anyone I hear of looking for a vet to them. Read Less

Ballard Animal Hospital is not my primary vet clinic, but I do use them from time to time because I foster animals through a local organization that partners with them and also because I can easily get my felines looked at in a pinch (unlike the other clinic I rely on primarily). I've had at least six different vets (over a 4 year period) and have been pleased with every single one of them. This clinic is reasonably-priced, is easy to contact and schedule appointments with, does tremendous work at a discount for at least one animal shelter (a huge bonus in my opinion), and has always treated my kitties (and me) with compassion and professionalism. I recommend them to people all the time. Dr. Rowse is fabulous and has been there for more than thirty years. Dr Howe, who recently took over the clinic, has clearly made an effort to continue the great care they provide to pets as well as to update/modernize the facility and operations without losing BAH's distinct atmosphere. I had always liked the decor, even if that is not a factor in my decision to take my pets there. I think you will always find dissatisfied clients; it's the nature of health care that some consumers will be unhappy, as we still do not know everything, because there is often more than one way to manage a condition, if any known way at all and because veterinarians are human and can make mistakes, too. Similarly, prices and services vary widely in the Seattle area. I recommend all people do a little shopping around with their own health care and with veterinary care, too. This is one clinic, though, that I recommend locals check out. Read Less