BEWARE: I have been going to this clinic for more than 10 years, today was my last visit. Carkeek Park Animal was bought by a corporation called Banfield Pet Hospital several months. (Please scroll and read the additional reviews below that echo my experience.)I have two older Carin Terriers in fairly good health. I was asked to bring one dog back to get a booster, and I brought the other in at the same time for a set of shots. I specifically asked the vet two weeks ago if I could bring my other dog along on this trip to get her vaccinations up-to-date, bypassing the physical. But Banfield charged me an "office visit" for each dog. They also pushed their "Banfield Pet Insurance" policy rather aggressively, telling me it was a good "deal" after I told them I could not afford it. That policy only covers the shots, blood work and the once-a-year physical (with an option for pay about $480 and they would throw in a $300 tooth cleaning). I'd love to see the Banfield training manual: make everything really seem serious to the dog owners, push the pet insurance and get as much money out of them as possible. Read Less

First of all, I have been going to this clinic for 7.5 years ever since I adopted my dog so I have seen all of the changes go on first hand.  I agree with the recent reviews, that this clinic is now something to avoid. It actually saddens me to write this review since I have spent so many years going to this clinic but it must be done. First of all, this clinic really should change its name, it is no longer the clinic that it once was. They are keeping it to simply give it the facade that it's still Carkeek Vet when in reality it is so far from it. It really should just be called Banfield, since that's actually what it is now. It no longer has any of the qualities of a small local clinic that actually care about the health and well-being of your animal, it is now just a sterile national chain. Do a quick search about Banfield Pet Hospitals and you will quickly find out that this merger with Carkeek is not a good thing.As many other reviews have noted, all of the Vets from the past are gone and every time I step inside the clinic, there are more new faces. I have gone to the clinic for years, because they knew me and my dog and actually cared about her. But over the past 6-8 months Carkeek has taken a turn for the worse, which I assume correlates with the takeover by Banfield.They now push these Banfield coverage plans on you and pressure you into buying them whether you need them or not. I reluctantly purchased one simply because my dog was due to have her teeth cleaned and getting this plan would save me a couple hundred dollars in the long run. They also informed me that I could cancel the plan at any time. Well that simply isn't true. You can cancel it at any time, but in doing so you have to pay a massive cancelation fee. I should have known better. The problem with Carkeek now is I don't feel comfortable leaving my dog with them. In fact I actually canceled my dog's teeth cleaning because I just don't trust them anymore and I no longer feel comfortable leaving my dog in their care. The final straw with Carkeek was this past week. I called to make a tech appointment to have my dog's anal glands expressed. Something I have done with them numerous times per year for the past 5 years. I was rudely informed that they don't do "Tech Appointments" and that I just need to walk in to the clinic and hope a vet tech is available. I have made these appointments for years without hassle, and this person goes on to tell me that they don't do these appointments and never have, which is just a flat out lie. On top of that, we were told that our coverage plan purchased from Banfield would cover these visits with no out of pocket costs for us when we signed up for the plan, which was one of the reasons we signed up for it in the first place. Again another lie, the coverage plan does not cover such visits. As others have noted as well, prices have gone up. My tech appointments for anal gland expressions used to cost around $15, now they are over $30. Not a huge increase, but going in thinking this exam should be no out of pocket expense to paying double what I used to shows their true colors. It's sad to see just how far this clinic has slipped from what it once was. I used to trust this place for anything and everything in regards to my dog. Now the only thing I tell people about this place is how far away they need to stay away. Read Less

I want to thank Dr. Green, Sheena & Sabrina for being so great & awesome today!  I was really nervous to bring my kitty Scout in today as she has massive anxiety issues & is just a grumpy girl;). Sabrina recommended Dr. Green because of her kindness & patience & she was sooo right!  I cannot thank you all enough for your help! Read Less

When we moved to north Seattle, I initially picked Carkeek Park Veterinary Hospital for our dog, Jack, because it was close to our new house and had reasonable reviews. Unfortunately, I think we're going to need to find another vet. The first time we went in, the general vibe of the office was tense and unwelcoming. The vet we saw seemed nice and knowledgeable, but she was having trouble communicating with the vet tech in the room. They seemed uncoordinated and confused about who did what. Jack ended up having some of the exam performed twice because the vet tech did it and then the vet did it again, not realizing the tech had already completed that. Same with questions about his food/medication. They also let us know that they had just become part of Banfield Pet Hospitals and tried to hard sell us on their pet insurance, which was very off-putting and awkward. Since we moved up from California, Jack needed a new shot up to combat a specific parasite/disease in the PNW. Apparently that shot comes in two parts - they could do one part today and then we'd have to come back in two weeks for the second shot. Leaving that first time, we were charged for the office visit, the shot, and a fecal test. They were still confounded by the computer system and it took a while to check us out. They also scheduled us for our next appointment in two weeks. When I showed up two weeks later, it took them 10 minutes to check me in. They were still audibly struggling with the computer system and they were very gruff and unwelcoming. After I sat down and waited for 5 minutes, they told me that they would try to squeeze me in but I was 20 minutes late so they could only do so much. As an extremely type A person who recorded the appointment in her iPhone calendar as soon as it was made, I can guarantee I was definitely not late. However, they insisted so I apologized and said I would wait. The vet tech finally brought us back and the vet gave Jack the shot. She then began performing a standard office exam. I was confused but said nothing because I wasn't sure about their standard practices. On the way out, it took them 5+ minutes to solve yet another computer problem before they could check me out. Again, the service was surly at best and I felt like an inconvenience. They charged me for not only the second part of the shot, but also for another office exam! I was floored that they charged me again for an office visit even though I was there 2 weeks prior. It was not an inconsequential amount of money ($65, I think?) so we emailed to ask why we needed to pay this when we just paid for it two weeks ago. They called us, did not apologize, and when I explained that my old vet didn't do this, they suggested my previous vet was doing something illegal (!?). Overall, I am not impressed with the people at Carkeek Park Vet. Every time I've interacted with them, I've felt like an inconvenience at best. I think they are definitely having issues with becoming part of Banfield Pet Hospitals, but I don't want to stick around while they figure out how to make their practice work again - I'd rather find another vet where I actually feel welcome. Read Less

When we moved to north Seattle, I initially picked Carkeek Park Veterinary Hospital for our dog, Jack, because it was close to our new house and had reasonable reviews. Unfortunately, I think we're going to need to find another vet.The first time we went in, the general vibe of the office was tense and unwelcoming. The vet we saw seemed nice and knowledgeable, but she was having trouble communicating with the vet tech in the room. They seemed uncoordinated and confused about who did what. Jack ended up having some of the exam performed twice because the vet tech did it and then the vet did it again, not realizing the tech had already completed that. Same with questions about his food/medication. They also let us know that they had just become part of Banfield Pet Hospitals and tried to hard sell us on their pet insurance, which was very off-putting and awkward.Since we moved up from California, Jack needed a new shot up to combat a specific parasite/disease in the PNW. Apparently that shot comes in two parts - they could do one part today and then we'd have to come back in two weeks for the second shot. Leaving that first time, we were charged for the office visit, the shot, and a fecal test. They were still confounded by the computer system and it took a while to check us out. They also scheduled us for our next appointment in two weeks.When I showed up two weeks later, it took them 10 minutes to check me in. They were still audibly struggling with the computer system and they were very gruff and unwelcoming. After I sat down and waited for 5 minutes, they told me that they would try to squeeze me in but I was 20 minutes late so they could only do so much. As an extremely type A person who recorded the appointment in her iPhone calendar as soon as it was made, I can guarantee I was definitely not late. However, they insisted so I apologized and said I would wait.The vet tech finally brought us back and the vet gave Jack the shot. She then began performing a standard office exam. I was confused but said nothing because I wasn't sure about their standard practices.On the way out, it took them 5+ minutes to solve yet another computer problem before they could check me out. Again, the service was surly at best and I felt like an inconvenience. They charged me for not only the second part of the shot, but also for another office exam! I was floored that they charged me again for an office visit even though I was there 2 weeks prior. It was not an inconsequential amount of money ($65, I think?) so we emailed to ask why we needed to pay this when we just paid for it two weeks ago. They called us, did not apologize, and when I explained that my old vet didn't do this, they suggested my previous vet was doing something illegal (!?). Overall, I am not impressed with the people at Carkeek Park Vet. Every time I've interacted with them, I've felt like an inconvenience at best. I think they are definitely having issues with becoming part of Banfield Pet Hospitals, but I don't want to stick around while they figure out how to make their practice work again - I'd rather find another vet where I actually feel welcome. Read Less

just picked my cat up from her week long 'vacation' this morning. Honestly, I couldn't recommend this place more.Cocoa is a 15 year old cat who's never been boarded in her life, so to say I was worried about leaving her is an understatement! I wanted to keep her at a vet clinic because, being old with a couple health issues, I knew they'd be right on top of anything that came up.The facilities are incredibly clean, and the cat kennels are kept in their own room where they get to wander during the day and play on thegiant cat tree. They even let me bring her heated bed to have plugged in during the day, so she got to live in supreme comfort.It was clear they loved her and showered her with attention when I picked her up (as proven by her nearly empty bag of treats I sent her with)My only two notes are that if you feed raw, you can't do that here for fear of contamination which is completely understandable. Just make sure you have something else your furry friend enjoys eating! They were great with her supplements, so no worries there.The other note is that I sent her off with one of her favorite toys. Just noticed upon getting home that it didn't make it back, but that isn't a concern to me. It was cheap so I'll just get another, and now future kitties will get to love it. As with anywhere you board, double check your bag before you leave. Mistakes happen!Anyway, I'm thrilled with Cocoa's experience. There's not a sign of stress, so I know she had a wonderful week. As long as I live in the area, I'll definitely use them for boarding Read Less

Like many others, I was disappointed to see that Carkeek Park, where I'd taken my dog since we moved here three years ago, had become part of a large veterinary conglomerate, Banfield. Unfortunately, it is hard for veterinarians to stay in business, and corporate ownership will probably start to become the norm. They face very high costs, and the economic downturn was extremely hard for many veterinary hospitals to weather. As a result, I think we have all seen cost increases, closing clinics, and doctors leaving the field. Not to mention the recent growth in Seattle has raised costs on everything--veterinarians are no exception. That being said, from my recent visits, I felt like the staff and doctors at Carkeek are trying their best to maintain their culture, even as their systems have become Banfield. I have an aging dog, who is currently in very good health, and I want to help him stay that way. For me, I was thrilled to discover the monthly Banfield-sponsored wellness plan. For a very low monthly rate, it covers twice annual visits, blood work, vaccines--even an annual teeth cleaning. I've been joking that my dog now has better medical coverage than most Americans. Over the course of the year, my dog will get the preventive care he needs, and we won't be surprised with a twice annual bill for hundreds of dollars to cover preventive care. I also have been very happy with all of the doctors we have seen over the three years. For me, Banfield's ownership will be a positive. I still receive the passionate care from the staff at Carkeek, and the convenience of a subscription pricing model that provides my dog with the preventive care and access to early diagnoses that he will need as he ages. This subscription plan majorly offsets the increase in costs, and I do suggest that others look into it. Read Less

Staff was too busy trying to sell me stuff my dog didn't need instead of asking more questions about the reason she was there in the first place. Avoid them as they could cause more harm then good; Drive up the hill a few blocks to the VCA instead, or if it's an emergency, continue down Holman until it merges with Lake City where Blue Pearl is located. Read Less

Staff was too busy trying to sell me stuff my dog didn't need instead of asking more questions about the reason she was there in the first place. Avoid them as they could cause more harm then good; Drive up the hill a few blocks to the VCA instead, or if it's an emergency, continue down Holman until it merges with Lake City where Blue Pearl is located. Read Less

When Drs Jolivet, Bauer, Rossi, and Yanik were there, Carkeek was GREAT.  Not so much anymore.  These doctors are all gone, and the practice has been sold to Legacy Vets, then Banfield which was acquired by Mars Corporation.  This is a "corporate practice" now, where everyone is an employee, and no one has a vested interest in quality care or customer service - just tow the party line, follow the rules, and collect your paycheck.My Old Dog Haven Final Refuge Dog had been to the ER twice, to Carkeek 2 times, and to an Internal Medicine Specialist at SVS - all within the past month.  And so, now that she had recovered and was healthy, I called to schedule a Tech Appointment to get her vaccines up to date (a service previously offered for pets seen recently.)  As another reviewer noted, under the new corporate rules of engagement, I had to schedule with a Doctor and pay for full price for an exam.  I declined, and have switched to another practice.  I have heard that they changed the name from Carkeek Park - but cannot confirm that. Read Less

This used to be the only animal hospital I would visit. At my most recent visit with Dr.West, I was over charged and extremely disappointed with the quality of service. I spent more on one visit for something minor, than I have on previous pets with serious health issues. I reached out to the office to calmly discuss my experience and the woman I spoke with could have cared less. She wouldn't work with me on anything, and kept bringing it back to how it's so much more affordable now that they changed things but I would have to disagree. My pets had to have a health check up (which I did not ask for since they each have had one in the past month and are in excellent health) to have the vet give me flea/parasite medication. This is something I put on them myself and had an outstanding bill of over $200. I won't be returning to Carkeek, and I will absolutely never recommend it to anyone I know. Read Less

This is a really hard one to write, but only because of one vet. Dr. Weiser was the vet for our beloved family member, Moose, who passed away at age 15. Dr. Weiser was always there for us and Moose, recommending as many treatments and alternate treatments as she could as he got up there in years. She never failed to follow up with us, even if it was a weekend or well beyond working hours. She knew all 3 of us very well, and on the day we knew it was Moose's last, there wasn't another vet we would have trusted to help him cross the Rainbow Bridge. That being said, we came back with our other Labrador and new puppy a few times a couple months later, and it's as if the office was completely changed. Suddenly, there were 3 new vets and we weren't being booked with Dr. Weiser, even when we'd asked for her specifically. The most disappointing part was that Carkeek has been purchased by Banfield. Despite having been loyal customers for 5 1/2 years, we weren't notified of this change, and instead I was just asked to sign a policy stating that I agreed with Banfield's policy. I adamantly DO NOT- I've heard way too many stories of mistreatment, poor medical treatment, and all around cut corners and cheap treatment from Banfield.I expressed my unhappiness at the sudden change, and in return, the staff member at the desk immediately tried to sell me a "wellness plan" that I would pay monthly - of course, it was a Banfield plan. When I once again stated that I wasn't interested in anything to do with Banfield, the office manager was brought in. She put me on the spot and told me to tell her about my "problem" with the change. Awkward.As if all of that wasn't enough, the vet we saw was condescending and inexperienced. She handled our 4-month old puppy roughly, talked down to me when he didn't react well (because holding a dog off the ground and shoving a hand in his mouth should have no reaction, apparently), and dismissed any questions I tried to ask - specifically, how much to increase his feeding as he got bigger ("you're feeding him enough").We had brought our dog in for shots, which used to be a quick, 10 minute procedure that didn't cost an office visit. Now, the vet insists on seeing them and charging $70, even if the visit isn't necessary. At least the fee was waived for this time, but the damage has already been done. We've seen so many vets cycle through Carkeek, and while we're incredibly disappointed to have to leave Dr. Weiser, there's far too many negatives for us to consider coming back. I can't recommend Carkeek Vet any longer. Read Less

This used to be my go to vet. They were so wonderful and would work with you on pricing of costly procedures. I took my cat in today who was having mouth pain and the vet barely took a look at my cat. He took a tongue depressor and opened his mouth once, then suggested a $600+ procedure to investigate. I had to repeat myself many times that price was an issue and the vet then proceeded to tell me all of the terrible things that could happen if I didn't allow him to look. He offered no alternatives and was unclear about why he needed to sedate, catheterize and take x-rays when he had barely done an assessment. I let him know how my cat was eating, drinking, and my concerns and he ignored them and continued to tell me all of the things he thought were wrong when I had just said the same thing. I paid $70 dollars for him to tell me what I already knew and had told him to begin with. Read Less

I'm desperately looking for a new vet in my area since my incredible vet retired I've been to them a couple of times but I actually had to stop in to book the appointment because  they have NEVER returned a phone call.  I've never had a real person answer the phone. Once I had the appt the care was satisfactory but it's upsetting waiting for a return phone call that never happens when you have a pet that needs attention for a problem. Read Less

I love the service i recieved from their team. They treated me like family. I went to many other clinics and found that carkeek park was by far in my opinion. I reccommend to check it out, I love Dr. Jolivet is wonderful !!!! Read Less

Knowledgeable and helpful vets and good front office staff. The practice has become more busy, so there can be a few days wait before getting an appointment for routine visits. Otherwise this place would be 5 stars all the way. Read Less

I have always taken my dogs to Carkeek. I have had three dogs. Cosmos, Loka and Akari who have only been to Carkeek. In November we adopted a new dog and had his records transferred to Carkeek. Today I called them because "wrigby" got a cut and needs stitches. They said, "because we have never seen him in the office we can't see him-you have to take him to the emergency room" This makes me so sad. We always pay our bills on time for three of our dogs and they just sent our family away. It's as if 18 years of a relationship doesn't matter to them at all. Can you imagine adopting a child and your doctor says they won't see your new baby? We are heartbroken!Read Less

I'm writing this review hoping they will read it and make improvements to their service. I do want to go to this clinic and have a better experience in the future. My little rescue dog doesn't like the vet and I explained this to the office receptionist when I made my appointment. I was very clear about it and my dog potentially biting and I said that if a muzzle was going to be needed to get the travel health certificate I was after then I would need to muzzle him myself before the visit. The receptionist informed me that they were perfectly able to put the muzzle on the dog themselves, should it be needed. I explained again that this wasn't the case the previous time I was there, nor at another vets office I recently visited. She responded that the vet I was going to see could definitely do it because she was an ER vet.So... I mistakenly took their word for it, but they could not muzzle my dog. First the technician tried and failed a couple times, then the vet, and then they tried again in the back room. We had to leave without a visit. Further creating anxiety for my dog, one of the staff members insisted on getting in my dog's face, and then again before we left and before I could stop her, she came up, grabbed my dog and gave my dog a big hug despite him clearly being in a very anxious mood. My dog nearly bit her ear! This isn't what my dog needed. Attempt #2... we came back the next day as I really needed the travel certificate (this time I brought him in with his muzzle on) but the vet made me feel unwelcome (she never even greeted me when she walked in the room.) She seem to act as if I was lying to her as we talked about my dog and where i was moving too. I really didn't understand. I've rescued a Mexican dog, he has some issues with vets, not that it matters here but I've spent considerable time and money helping him, but in the end what I needed was just for a vet to listen and respect what I was saying, not apply judgement.I'm giving Carkeek two stars because the receptionists were very nice and aware of my dogs situation on the second visit which we were VERY thankful for. It's just the whole experience could have been easier on my dog and more positive. I'm sure they are all good people and vets, but this experience was in need of improvement starting with the first receptionist I talked to that set us all up for failure. Read Less

We have been with Carkeek for almost 10 years. The last few years have been a steady down fall. My final straw was Dr Melissa Yanik and office manager, Kim's, departure. We have been through 4 Vets in the last few years related to high turnover of Vets. They have also been raising prices to the point that lots of people would not be able to afford to take their animals to the vet or buy needed medicines. It has greatly saddened me watching the decline of Carkeek, they have been with us for so long, they knew our history of animals, dealt with cancer and the death of 3 dogs and 2 cats. Dr. Melissa, Kim and rest of the staff had always been a comfort to me when having to deal with sick, old and dying fur kids. It is with great sadness to write this review. Read Less

This office is nice and I'm sure they offer the absolute best services for your pets. The problem is, I don't need the best services. I have a cat not a triple crown winning race horse. I brought my cat in for a checkup and a vaccine. They told me my cat needed a $1500 dental extraction. I got a second opinion from the trusted family Vet in Oregon who does not do surgery in her practice and therefor has no profit in telling me my cat needs surgery. Her second opinion was that yes, my cat has some dental swelling, but the risk of removal would be much greater than simply leaving them. Some people may want to spend endless dollars on the best care for a cat, but I can't afford that. On a side note, if you have health insurance for your pet you need to reexamine your life. Read Less

My Havanese was probably the most frequent puppy patient of the year during his puppy days. The team treated him with ongoing love and care although there were mixed reviews about allergies not presenting. None of the doctors who saw him regularly forgot him or his allergy situation (they always ask), and they always gave my questions time and attention. Dr. Yanik LOVED my pup so much. I know she did and I appreciate her getting me through the "first dog, new mom" phase. The office always smells clean - not sick - and before being neutered, my dog just liked going in for the attention!I give four stars because (1) prices are steep, (2) one newer doctor was hard to convince that my pup was really sick (Dr. Yanik and Dr. Rossi are solid 5-stars. Always listened first), (3) whatever happened when my dog was neutered means if we head in that directly he still starts shaking and has full on anxiety issues. It took a while for him to calm down with other veterinarians. Read Less

Dr. Crauer is the best vet we have ever worked with. I wish we had found him years ago! So patient and thorough, he totally prepared us for *everything* relating to our cat's surgery and recovery so that there were no surprises. He also made us feel 100% confident about the surgery option for our senior cat, which other vets had not done (and which in turn led to us putting it on hold and the condition getting MUCH worse). We feel like Dr. Crauer gave us a new kitty! The entire staff at Carkeek Park is so friendly and helpful. They let us come in for free to get help with meds, and sent us home with "recovery" food when our kitty wouldn't eat. The whole staff made us feel comfortable and that our cat was well taken care of.I really cannot recommend Dr. Crauer enough. Especially if you are picky about your baby :)) Read Less

Untidy. Very expensive compared to others in the area. Some technicians are unlicensed in the facility and they pretty much let the assistants and techs run a muck in the back with no real concern or compassion for the animals. The veterinarians there are quite impressive but loose my service when I hear horribly sexist language about male pets coming from technicians. Read Less

We were recommended to this vet through our greyhound adoption group because Dr. Melissa Yanik is greyhound saavy, which is an important thing when you have needlenoses in your family.Our two greyhounds absolutely love going to the vet, and they always have a tail wag for Dr. Yanik and her team. We have been in for tummy troubles, stitches, ear infections, and other minor issues. The last time we were in I was worried that one of our guys had a sketchy growth on his butt. It turned out to be a piece of asphalt embedded in his skin, so they didn't charge me for the visit. Our guys are turning 6 this year, so hopefully we have a few more years before we become regulars at the vet.Our only so-so experience at Carkeek occurred when Dr. Yanik was out of town and we had to see someone else who just didn't have the ebullient manner. Read Less

I had recently moved to the area and was looking for a Veterinary for my pets. I was so Happy when I found them. Melissa is so kind and thoughful. I knew at that moment she would be the one to take care of my pets for as long as I lived close by. I would Highly recommend her and the Veterinary Hospital. I will not go anywhere else. Sincerely, Karla Seatle Home owner.Read Less

When my Chainsaw became inexplicably sick, recently, all of my pet-parent friends recommended Carkeek, without hesitation-- and for good reason!!The staff here is exceedingly friendly and professional. They are calm and gentle with your pet, thorough in their examinations, and I never felt like they were trying to sell me anything (vaccines, special food, shots, etc). All they wanted is what I wanted-- for Sweet Baby Chains to get better. Their answer? Feed him pumpkin purée to settle his little tummy, a little probiotic to get his nutrient levels up again, and a deworming medication. Bing bam boom, Chainsaw is better than ever and it cost less than $100 out the door.The stress of having a sick pet is the worst-- these guys are here to help. Read Less