Elliott Bay Animal Hospital

Unfortunately, this clinic is all about their bottom line over your pet's health. I brought my dog in for a regular check-up in which they prescribed meds that she ended up not needing, but they were insistent that she take them. The meds made my dog very ill, didn't eat for 3 days and she lost 4 pounds. I called Elliott Bay to let them know what was occurring and they wanted me to bring my dog in for a quick check-up (exactly 1 week after the first appointment)...$143 later after paying nearly $400 for the initial visit. They charged me again for a check-up. I have honestly never been to a vet where they charge you again for their initial mistake. When I asked why I was charged again for something that could have been a simple phone call from the vet, the tech let me know that her manager would give me a call back. Almost 24 hours later I have received no call. I would not recommend this clinic to friends or family. Read Less

I think I'm going over there for more than 5 years and they always are so kind to my kitty cat. They always have good recommendations on how to medicate and are always willing to show me how to use the devices to medicate my stubborn cat. About medications and such and they are all very kind people. Prices are very easygoing on the wallet. Read Less

We see Dr. Crow. She's great with my cats. Both are quite agitated during visits and she deals with them like a pro (as she is!). The hospital is clean and welcoming, the staff are very friendly and helpful, and I love the online medical records. Read Less

Impressed every time! This is easily the best vet clinic I’ve ever dealt with. It’s not just one or two people either. Every person I’ve encountered has been professional, helpful, knowledgeable, and kind. Every. One. Front desk people, vet techs, vets, pharmacy people, office manager. This is a very well run practice too. AND their prices are better than any of the 7+ vets I’ve gone to in Seattle over 26 yrs. Read Less

I have a reactive/fear aggressive dog. The vet was AMAZING with him and so patient. She listened to our concerns and gave us such great information - all while our dog smeared spray cheese all over her pants and floor with his muzzle. I plan on coming back for everything our pup could need!! Thank you so much! Read Less

We, meaning me and either one of my 3 dogs, have been going to Elliott Bay for over 7 years now. I like almost everything about the clinic - the docs are fantastic, the personnel very nice, friendly and efficient. The dogs get good care etc. etc. However, the one thing that I find annoying is the wait. If an appointment is at 10, let's say, we sometimes (not always) have to wait 10, 15 minutes, after which we are usually greeted by an assistant after which the "real" wait b...egins. 10, 15, 20 minutes in the "patient" room, depending on the day. We would much rather wait outside in the general area, where there are things to read and where the dogs can socialize too. All in all, a visit can take anywhere up to 45 minutes or on occasion longer, of which roughly 10 mins are actually spent with the doc. There definitely is something wrong with this picture and this is an area which can be definitely improved on. See More Read Less

Every time you call, expect to wait at least 5-7 minutes on hold before you reach a human. It's impossible to communicate with this place, even if you have an urgent need. On top of that, they try to add unnecessary tests and fees to your bill. Read Less

We used to love Elliott Bay for our dog and have realized as long as you don't ask any questions you are fine.  They do not allow you to be truly involved in your dog's care nor do they like it when you ask why something is being done.  The vets I think are nice, but the managers and staff are defensive in nature and the common theme is "maybe we aren't the best fit for you."  I think that being in the human healthcare field, it is disconcerting that they don't encourage patients to ask questions about their furry children and if you do they become defensive. Over and over they state on their reviews how they are "upset no one spoke to them before providing a review."  I would say save your breath, as it will only lead to frustration for you and your furry friend.  Find a vet that wants to partner with you on your care of your loved one and truly cares about quality of life rather than the dollar amount involved.  I am sad as I loved a couple vets there, but the manager's lack of caring has soured me to ever give another recommendation for this vet.  (And I have referred hundreds over the past years). Read Less

My experience at Elliot Bay Animal Hospital was truly horrible. If you are looking for a vet who is calm, patient, aware of the dangers of overprescribing antibiotics, and actually seems to be working from a place of experience, do not go to this place. Dr. Barkley evinced no sign that she has any experience with dogs. When she needed to examine my dog who was curled up under the exam table she actually started dragging him out by the leash rather than asking me to get him up for her. She did not address any of my questions about her diagnosis. She was impatient and dismissive. Any questions I asked were fielded as if I was a negligent parent trying to prevent her from saving my dog's life.I walked out the door with a ridiculous bill and a bag full of medication. I made an appointment with a different vet because I didn't trust one word out of Dr. Barkley's mouth and I was genuinely concerned that her treatment plan would do more harm than good. The second vet confirmed my concern.When you are worried about your pet's health, it is very easy to be taken advantage of by unscrupulous providers. Avoid this place! Read Less

My beautiful and very well loved toy poodle Eva Charlotte got sick, got better,  then pulled a muscle in her back  (intense few months) after several doctor visits and a trip to emergency, my poodle and I have been through the ringer. Here's how it all went down: After visiting my vet three times for undiagnosed stomach issues (Giardia), then another vet for a second opinion and the trip to the pet hospital, I decided to move vets. Not because my other vet was bad, just inconvenient.  Long story shortened: I read the reviews for EB and must say, I was nervous and apprehensive but wanted to give it a go as they are close to my house, and back in the day, they had a kick ass reputation (and frankly, still do for the most part).Here are my findings: Ebony who I know from my former vet works here now, which is comforting.  She gets me and my "my dog's special" vibe.  Dr. Wiele (SP) was our doctor. She's been vetting it up for thirty years, so she has seen it all.   She's very professional, knows her stuff, very matter of fact, and didn't try to sell me anything (unusual for a vet, now if I could only get my dentist to do the same:). I didn't find EB to be any more expensive than any other vet I've seen.  I also asked for estimates on all procedures, which they were more than happy to provide.  Everyone should ask for an estimate, no one likes to be surprised particularly when dealing with your sick pet.The staff is friendly, efficient, and the practice seems like a well-oiled machine.  I have nothing negative to say at this point so, apart from some of the yelp reviews complaining about the high prices, which I agree can be upsetting as a pet owner, and being oversold (Every vet does that now a days)  I do recommend this practice.  Just ask for costs and options up front and be clear that you don't want to be oversold, essentially, you're employing them to work on your pet, in a kind way, you ask for what you want.  The end. Read Less

We had to take our puppy in because we thought her leg was broken. We were there at 7 when they opened and they managed to get us in within the hour. The staff was incredibly friendly and they all loved our pup. They did X-rays and Dr. Barkley (too cute) thoroughly explained what she saw in the images. They were incredible and we intend to make them our regular vet. I mean, they're terrible. Don't go here so we still can. :) Read Less

This is for Dr. Kelly. Dr. Crow, Dr. Kimmel and Gerri I just want to confirm my appreciation for the excellent care and compassion you and the rest of the staff gave all our rescue dogs, starting in 1977. I still miss Tobie very much...he was his own man and ran this house and I loved him for it. No one pushed Tobie around... if they tried, they got their comuppance as my mom would say. I wanted to bring you up to date. Life was unbearable without a dog. January 12, we found another pooch (an older one) at Sunny Sky's Rescue in Puyallup. Both his masters lost their jobs and their home and had to turn him in to the rescue shelter. He is s big cocker, 19 inches at the shoulder, 8 years old and very sweet and well mannered. He had been running loose in a Safeway parking lot at the age of two and turned into to Sunny Skys. The forms, interviews reference checks and even interviewing the dog to see if he liked us, well we could have adopted 19 human types. Because they( his previous masters) were broke he needed some care, 8 molars pulled, a complete senior exam etc. But now he is A-OK and loved to pieces by three old gals. We are using Hawks Prairie Veterinary Hospital just five minute from here. A Dr. Jo Westcott. She seems very bright and kind, and believe me I watch her like a hawk and question her (in my mind comparing her to EBAH). when necessary. She has been very helpful and have other people in our church who have used her, rave about her. She started out as a large animal vet, milking horses, me a farm kid had never heard of such a thing (of course we had only stallions but even so.) She shook my hand and I thought my fingers were gone (NOT REALLY) but she is one strong gal. Read her profile, you will get a kick out of it. Cooper is our new sweethearts name. He does suffer from separation anxiety and screams like a two year old if he can't see us or he hears the garage door go up. So many years of being left alone rather broke his heart, so we never ever leave him alone. He really likes it when all three of us are in the same room and he is laying in the middle of us. I guess by now your know he has stolen our hearts, but Tobie left a very big hole and I will never forget him. Again, thanks for the many wonderful years of love, understanding and great care, It will never be forgotten. God Bless you always. Barb Haro for the three of us.Read Less

I was initially happy with EBAH; however, over the last year or so I have increasingly felt that a visit to EBAH was akin to going to the mechanic-you always leave having done more than you thought was needed and therefore paying much more than you planned. They seem to have a "standard of care" that leaves very little room for flexibility. Instead of talking about options as is customary in human medical appointments, it feels as though they offer only the most thorough (e.g. expensive) option and don't mention alternatives. In addition to this growing annoyance, over the past few weeks I have been on hold for 5-10 minutes on 3-4 occasions before someone from the front desk staff picks up. I have opted to leave a message and get a call back. Personally, I think scheduling an appointment is one of the basics and shouldn't involve long wait times and phone tag. Finally, today I arrived on-time at 9:20 for my dog's scheduled appointment. At 10am, after several reassurances that the vet was just going to be "a few more minutes" I chose to leave. Waiting 40+ minutes to be seen is unacceptable. My time is valuable, I will be looking for a new veterinary clinic.Read Less

We picked this hospital based on the reviews, not knowing the area well 8 months ago. We were correct in choosing it.The Elliot Bay staff members saved our cat's life when he had a blocked bladder. They were incredibly responsive and fast on the phone. As soon as I arrived, they took him and went right to work. I've never been so thankful. This place really stepped up when we needed it most. Besides that, friendly staff, clean hospital, and sometimes even kittens to adopt. Read Less

Perhaps a bit out of the way, perhaps a bit pricier than other vets, but 100% worth the time, effort and money. These vets love your fur babies as much as you do, and take excellent care of them. They will even make after-hours house calls for end-of-life issues, which is wonderful for you and your fur baby (I've been there, I know). I've had other vets before and I will never leave EBAH unless I move out of state! Read Less

I have been coming to EBAH for over 10 years with my pugs. The entire staff, but especially Dr. Weihl, have a wealth of knowledge about the conditions that plauge this breed. They show the upmost professionalism and experience, but also have great concern and care when treating my pugs. I highly recommend them. Read Less

This is by far my favorite animal hospital. I recently moved to Seattle and found Elliott Bay Animal Hospital via Yelp since I live 5 minutes away. I had to take my dog in for an emergency checkup and the staff was able to squeeze me in for an appointment the day of. From my previous experiences, the vet usually diagnoses my dog and suggest some type of recovery treatment. Dr. Moore went above and beyond that! Rather than just focusing on the current problem, she genuinely cares about the well-being of my dog and we had a conversation about a long-term treatment plan so that the same problem won't resurface again. Absolutely love the staff here! They are very reasonably priced and my dog and I couldn't be happier elsewhere. Read Less

My family came to EBAH by a friend's referral. Care was clinical and standard until we were given the diagnosis of diabetes and were told within the same visit - if our family couldnt handle the treatment plan, or the cat was upset during injections it was time to say "bye bye to Mr. Kitty." I was put off by the calloused and closed mindedness of this response as part of an introduction to a condition. Show us how to help first!Read Less

Just moved to Seattle and had our first appointment at Elliot Bay Animal Hospital. I researched like crazy to find the right place and I am extremely picky, having worked in the veterinary business for 14 years. I couldn't be happier. Everyone was so nice and welcoming, Dr. Brands was extremely thorough, very gentle with our elderly dog and answered my millions of questions. The ultimate decision came from our dog herself. She has always been a very nervous dog and trembles uncontrollably in new situations. She didn't do this once! She was very relaxed and even went up to Dr. Brands and leaned against him to be petted, something she rarely does with someone she has just met. My husband and I feel very happy that we have found the right vet for our dog. Read Less

I was extremely impressed with the professional service and care at Elliott Bay Animal Hospital. The staff took very good care of my dog while he was there for a dental cleaning. The results were amazing. I received multiple updates from the staff on how my dog was doing throughout the course of his stay there. For some time now, I have been trying to find a veterinary hospital that demonstrates high standards of care and that I know I can trust. I have finally found such a place at Elliott Bay Animal Hospital. We will definitely be returning. Thank you Elliott Bay Animal Hospital! Read Less

We found a small growth on the abdomen of our dog and called around but got an appointment only with Park Animal. The staff was good. It is obvious they love animals. Dr. Maxi was our vet; she really took the time to explain all our options, the cost etc. What really impressed me is the level of service. Our dog ended up needing surgery and the staff called the next day to make sure our dog was ok. When they forgot to send home one medication, they didn't charge us for it when we went to pick it up. Just good customer service. Read Less

EBAH is simply the best. They have been my primary Vet Care since 1990 and it's at least a 30 min drive. Dr. Crow is not only an exceptional doctor but an incredibly compassionate and caring individual. The techs are kind and gentle. I can't say enough good things about all the people who I have met over the years 25 years and 5 pets.Love them' Read Less

Dr. Heather Weihl really loves your pets & cares for them like they are her own. She & her staff were very kind & respectful with us, and very gentle with Skippy when his kidneys gave out at 14 years, & we had to put him to sleep. Read Less

We were visiting our home away from home on the west side and we were so thankful to find such a fabulous vet clinic in an unexpected emergency!! They were so quick to get back to us and fit us in! Dr. Brands and staff were wonderful in patching our Lab Tikka back up! We definitely have found our West Side vet! Merry Christmas and thanks for being so wonderful!!!!! Crystal and Tikka Read Less

We've been a client here for five years and we've seen several vets, they've all been great. They do a good job of explaining the situation and providing options so you can make the right decision about treatment. Read Less

I have been taking my beloved dogs there for over 11 years: and highly recommend Elliott Bay Animal Hospital! I am very grateful for their excellent medical/surgical care, wonderful professional staff, wide range of on-site services, kindness, and empathy. You will NEVER find a better place! They make me feel like part of the family and truly care about my dogs. Their pet boarding services are fantastic, too!! Read Less