Took my dog in around end of last Dec (less than a month ago) because she had a cut on her paw from playing outdoor, they did the whole health exam thingy on top of all other charges including some va... Read More
Took my dog in around end of last Dec (less than a month ago) because she had a cut on her paw from playing outdoor, they did the whole health exam thingy on top of all other charges including some vaccinations and drugs for the cut, well I see it as an office visit charge, even though all he did was checking her teeth, touching her butt and hear her heart beat... took about 10 sec, easy $30, that is totally fine with me to be honest, I think an annual or semi annual check up is good for my dog. Got a call few days ago, receptionist told me that my dog is due for this and that vaccinations, I took my dog in yesterday and specifically asked that I am only here for the vaccination, they still took me into the small room, vet came in, I knew this is not just getting vaccination, he started to touch my dog and check out her teeth, before he spoke, I told him that I am aware that a teeth cleaning is needed because you told me that less than a month ago, I've been very busy and will schedule that in the next week or so. Vet went back out to the back to grab the vaccination, came in to gave them to my dog. In the end, I was charged with the "health exam" fee of $30 again... I asked why is that health exam fee is required, since you guys already did that for my dog literally less than a month ago. Front desk lady said because the vaccination she got today is only applied once an year, so it's a requirement to also do the health exam, but other types of vaccinations are not required to pair with health exam... I asked, well you can't just skip this one because she literally just had a 10 sec health exam for $30 LESS than one month ago, she insist that it's a requirement. Don't get me wrong, I think pets should get their "health exam" at least once an year OR even twice an year, I am all up for that... OR even if she looks or behaves abnormally when visiting the clinic, please give her an exam. BUT in my situation, she just had one less than a month ago, I already know what's going on with her, she is still considered young and active, I don't see why I need another one for the cost of $30... easiest money to earned or legally robbed. I have moved up north miles away from Northgate area and should've taken my dog to a different clinic long time ago, but I decided to stick with them... but I guess it is a good time to move on. Be aware of all the "mandatory charges", and triple confirm with them before they do anything, or you will be charged.Read Less