Great Vet! We keep bringing our two dogs to Madison, even after we moved to West Seattle. Great hours (open evenings and weekends). Up front about pricing, so no surprises. Friendly staff follows up after every appointment. They seem to really care about their patients. Read Less

We've followed Dr. Goldthwaite for years, she's amazing.  The staff is amazing.  We trust them with all our pets, worth the drive!  They go above and beyond and love our animals as if they were their own.  Weather it's when one is hurt, just a check up or when it's the hardest time and time to say good-bye, they treat every situation with the utmost respect and care. Read Less

Excellent service, friendly people. I thought my cat, Simon, was well taken care of. The staff explained the financial piece clearly and well, no surprises at checkout. They listened to me and adjusted to what I needed. We'll be back! Read Less

My vet was booked and I needed to get my cat seen that day. Madison St Vet was able accommodate me that day and provided excellent services. I am very discerning and question a lot. Having been a lifetime animal parent and involved in rescue for many years, I probe. Not only were my questions answered but also acknowledged and taken seriously. My cat did not present with issues while at the vet and he was guarding. We took our time and really determined what wasn't the cause, eliminating structural issues until we came to an internal issue that was substantiated with an immediate test. GOOD JOB! He is home and on the mend. I am grateful for their service and would recommend. Read Less

I absolutely love Madison Street Animal Hospital! They care for both of my kitties. The staff is not only exceptional but empathetic and kind. I recently visited with my elderly cat who was extremely ill. They were informative, considerate of my tender emotional state and incredibly supportive. I would absolutely recommend them! Read Less

This is a clean, professional, well run veterinary practice. They have been taking care of our puppy since we moved here. The staff is great. I think it may take a bit of time to find our ideal vet and to develop trust with that person. My only observation which could be wrong is that they seemed a bit pricey for a basic visit and then a neutering procedure. But, I did not compare prices so I could be wrong. Read Less

These guys are the best. My dog LOVES them. They are really good with and understanding about my cat who hates everyone but me. We started going there because it was close to our house, and we have kept them as our vet even after we moved. 5 stars all around. Read Less

Great front desk and vet tech staff.  Dr. Bonnie Goldthwaite was very easy to talk to and explained everything thoroughly.  The charges are explained and I was given several treatment options.  All in all a very positive experience. Read Less

Previous experiences were very good but a recent stop was upsetting.Our dog had tick bites and possible infections on her abdomen.  The suggested antibiotic spray brought out an intense rash. I called to ask about this reaction and was told to come in to have it checked.  When we got there she was taken into the "back", brought out a minute later and we were told it was from licking and that we should continue the antibiotic spray and keep her from licking,  When I turned to leave. I was told that that would be a $35 office visit (the initial visit was $79).  I thought it outrageous to be charged on a follow-up exam - especially when I was told to come in for a look.Time to reconnect with my former "old school" vet. Read Less

Wow! Prince Tugboat was able to get in same-day and be treated with incredibly loving hands the whole time. Right away the receptionist put together a single file with all of Prince's vet histories and called the places I didn't have documentation from, then said all that *I* needed to do to submit a claim to his pet insurance is to email then the form from TruPanion. She did EVERYTHING else! Next Prince Tugboat got to meet the Vet Techs and they blew me away with gentle hands, complete compassion, a step by step breakdown of the options, an itemized cost estimate, an understanding heart around financial constraints, knowledge, experience, and WISDOM for this stressed out kitty Mama. One amazing VT even offered to give PT his medication orally over the next couple of days on her own time since his history with swallowing pills was rocky. She said I should just call before bringing him in and she would make time for him! The Doctor was fully willing to go with whichever options I chose without pushing me any particular direction. He was honest about the different benefits from each test and what he recommended based on Prince Tugboat's particular symptoms but ultimately was completely comfortable with my choice. Afterwards, he allowed me to walk into the back to see exactly what the results meant and what he saw in the X-rays. Again he gave me a couple more choices about how I wanted to proceed. When the doctor found other concerns (namely broken canines) in his examination of Prince Tugboat, he asked if I would like to be reminded of this for a later appointment, and the next day I already had an email with another itemized estimate of cost, plus a breakdown for any additional procedures Prince Tugboat may need in the future for the other concerns. The next morning I received a call from the VT right away as a check-in about how Prince Tugboat was doing and was given step by step instructions about what to do should certain symptoms arise! I feel confident that Prince Tugboat (and myself) were in the best possible hands during this scary and stressful time! THANK YOU THANK YOU THANK YOU FOR BRINGING MY BABY BACK TO ME SAFELY! Read Less

THE BEST!  I've been taking my cat to Madison Street Animal Hospital since I had him, for about three years. I took him to other animal clinics too because I moved to other places. They are nice of course but just can't compare to the Madison Street Animal Hospital. All doctors and staff in Madison Street Animal Hospital are the nicest people in the world. They really love and care about your pet and really get their job done very well. Even if they are a little pricey, but totally worth it. Read Less

I've been taking my pets here for about 6 months, and I have a dog and a cat.The staff here are fantastic; we've moved around the world, so I really find value in a veterinary clinic that wants you to be in the know.  I've called with questions many times and never been rushed or pressured to make appointments, and they've always been willing to work with me.  For example, I have a 12 year old cat who can be a handful: difficult to shave, difficult to collect urine samples from, etc.  I outlined my concerns before our visit and the front desk remembered and was able to help me make the choices that were best for my cat (not the most expensive).Recently my boyfriend and I adopted a dog from Homeward Pet.  They provide a free exam certificate, but MSAH was not one of the vets listed.  I called and spoke to a member of staff and she asked me to email the certificate over.  I did, and a couple hours later they verified that they could take it. We brought her in that same day, got the exam, and were told that she was very healthy.  They did offer (not recommend, but offer) a few services that we could choose, but didn't push it when we weren't interested.Over all, I'm very happy.  The prices, which many people bring up, are fair.  I say this as someone who has had pets in three US states and two provinces in Korea.  They give print outs beforehand and ask for approval for any procedures.  Yes, there is a technician fee and a disposal fee ($20 total, I believe).  If $20 makes and breaks your budget, skip the Starbucks and don't live on the west coast! Read Less

I always have a great experiance here. The staff is friendly and understanding. I can usually get in to see someone the day I call. They have been so accommodating as we plan to travel with our pet. Informative and helpful! Read Less

Great doctors, great staff. Very gentle with animals in their care. Everyone here is very friendly and thorough, and the prices are pretty much what you'd expect. They itemize everything for you so there are no hidden fees. I also love that they remember my cat! Highly recommend. Read Less

The office is clean and spacious, and all the staff are nice and caring. Not only did they call the day after the appointment to make sure everything was going well, but they gave me a discount for my appointment and vaccinations. This is a great veterinary hospital. Read Less

Very clean veterinary hospital, where everyone is consistently nice and attentive. I stop in regularly to buy prescription food for my older cat, and it's always in stock and easy to pick up. They also price-match to websites or physical stores. I've luckily only had to bring my cat here twice in several years, but they make it as not-traumatic as possible (though of course, he hates his visits). So I appreciate the effort, even if my cat doesn't! Read Less

I love this place! I have a dog who does not get along well with other dogs and so it's very difficult bringing her to the vet. All the other vets I've used did not care at all and never helped accommodate us. But Madison Street Animal Hospital, not only got us in right at our scheduled time, but put us in a private room right away!! I have never had a better experience at the vet. And they are open Sundays. And they didn't fat shame my dog for being a little overweight. Girl likes her treats, what can I say. Love them, definitely go here! Read Less

I decided to try madison street animal hospital because they were running a dental cleaning special. I had a great experience all around. The hospitals hours are amazing. It was very easy to make an appointment and the receptionists was extremely helpful. The vet techs/assistants were all very nice and most importantly they were great with my dog. The vet took the time to answer all of my questions and seemed very down to Earth. I never thought my dogs teeth could be so white and it took him very little time to recover from the anesthesia. The clinic even made a follow up call to see he how he was feeling the next day. In the past I have experienced clinics pushing expensive tests, vaccinations and medications that aren't necessary. Madison Street Animal Hospital is more laid back than that and the prices seem quite reasonable.Read Less

My cat got sick a few days ago, and since my regular vet was closed for the day, I called Madison Street. Based on the symptoms I described, they asked me to bring him in right away. Upon examination they found that his urethra was blocked (which can apparently be life threatening). The vet on duty, Dr. Chan, stayed 2hrs past the regular closing time to put him under and fix him up. Since the visit, they have followed up several times to ensure that he is healing well, and that I understand how best to take care of him. I am incredibly grateful for Dr. Chan's (and the staff's) knowledge, attentiveness, and patience. We will be repeat customers. Read Less

We need a neighborhood vet and this new clinic fills the bill. There is plenty of room to park if like mine, your cat knows she is going to the vet and driving is helpful. I could have walked if my dog was the patient. The waiting room is huge and sparkling clean. There is ample support staff who take their time with you and then in admiring your pet. The vet listened well, asked about my observations and opinion, and again, admired my cat friend for an extended and highly suitable amount of time given the royal treatment she expects. The cat recovered nicely under the vet's care and stopped pulling out giant wads of fur from her legs and back! Price is right too. Read Less

After we adopted our dog Marvin from PAWS we promptly took him to the Madison Street Animal Hospital to have a proper once over and update on shots. I was able to quickly secure a same day appointment. The service was exceptional. I found the staff friendly and patient with Marvin. The doctor was welcoming and informative, kindly answering all our questions and concerns. The location is great, particularly if you live in or around the neighborhood. In the same building as Safeway, it's super convenient for quick followups and dropping off samples.Read Less