We've been going to Queen Anne Animal Clinic for 19 years and find it to be the best clinic for us. They are convenient, caring and knowledgable. We started off with Dr. Jones then Dr. Spencer and now Dr. Salt. (Both Dr. Jones and Dr. Spencer retired during our years of going there.) All top doctors who care about their patients and the patient's caregivers (mom and dad). We highly recommend them. Read Less

We are new to Seattle, and chose Queen Anne Animal Clinic to examine our 7-month old kitten when I walked by, walked in, and was impressed with the "feel" of the space, and the quality of the front desk staff. Many veteriniarians have sold their practices to corporate organizations, (e.g. VCA), which do of course provide a high standard of care but can feel impersonal. There seemed, to me, to be a small-town feel to Queen Anne Animal Clinic, which I liked. The vet who saw my kitten, Dr. Salt, was clear, direct, and very personable, and I am comfortable with her. Read Less

They are very good, which is why the pricey (even for Seattle) visits are worth it.They are also AAHA. accredited, which is hard to get, but the high standards mean excellent doctors, cleanliness beyond most veterinary offices. They are part of Seattle Veterinary Associates. Friendly, caring doctors and techs! Very professional. Read Less

We've been taking our Havanese pups to QAAC for 2 years, and we couldn't be happier with the care our dogs have received, the expertise of the entire staff, and the professional service overall. Most importantly, everyone we've encountered who works there truly loves animals. I highly recommend them to any pet owner I meet. Read Less

I have been taking my 3 cats to Queen Anne Animal Clinic since I moved to Seattle. One has asthma and goes monthly for an injection. These are the nicest, most accommodating, competent, efficient and compassionate vets and staff I have ever known. I wholeheartedly recommend them. Read Less

I sought out Queen Anne Animal Clinic after my little dog was attacked by an aggressive dog on the sidewalk (the dog was off leash and not well trained). My dog was shaken like a rag doll and was left with multiple puncture wounds in her neck. I had never been to QAAC before, but a resident in my building happened to mention that they take their dog there. I showed up right at opening and while booked up with appointments, I was immediately given a room and my dog received the best care. They called my vet from my previous city and maintained communication. They also made sure the records were accurate, all while attending to my dog. I cannot say enough good things about Dr. Salt and her team. They even followed up with us and made sure that we were both doing alright after the incident. The care was outstanding and the cost was very affordable (especially for an emergency visit/care) from what I am used to. I only recommend QAAC to my neighbors, colleagues, and clients. Dr. Salt and her team are so caring and professional and I truly cannot thank them enough for the care that they have shown my dog. We have visited since the attack for check ups and their service is still excellent. Read Less

I sought out Queen Anne Animal Clinic after my little dog was attacked by an aggressive dog on the sidewalk (the dog was off leash and not well trained). My dog was shaken like a rag doll and was left with multiple puncture wounds in her neck. I had never been to QAAC before, but a resident in my building happened to mention that they take their dog there. I showed up right at opening and while booked up with appointments, I was immediately given a room and my dog received the best care. They called my vet from my previous city and maintained communication. They also made sure the records were accurate, all while attending to my dog. I cannot say enough good things about Dr. Salt and her team. They even followed up with us and made sure that we were both doing alright after the incident. The care was outstanding and the cost was very affordable (especially for an emergency visit/care) from what I am used to. I only recommend QAAC to my neighbors, colleagues, and clients. Dr. Salt and her team are so caring and professional and I truly cannot thank them enough for the care that they have shown my dog. We have visited since the attack for check ups and their service is still excellent. Read Less

When the beloved vet we had used for almost 20 years was forced to close two years ago we had a very hard time finding a vet that both we and our terrier liked. QA came very highly recommended by friends and we have had a wonderful experience with everyone there. We use them exclusively even though we live on the opposite side of the city! Read Less

QA Vet is a wonderful, compassionate, gentle and knowledgeable practice with great vets, techs and front desk staff. They showed exceptional care and kindness to me and my beloved yellow lab, and I know she went over the rainbow bridge peacefully and knowing she was truly, deeply loved. I wouldn't take my pets anywhere else. I am so grateful to have these people in my life. Read Less

We've gone to this clinic and seen Dr. Spencer and Dr. Westdahl for more than 12 years. Friendly, competent, quick. Sometimes the advice is costly -- Spencer recommended drugs for our dog's hips and for fleas that would have totaled more than $4K a year. We monitored our dog's habits more carefully, making sure he didn't get into filthy areas with strange dogs or jump off high places, and he thrived without any of it. The combo of their good 1 on 1 care and our cautious approach to costs has resulted in a very healthy, handsome lab/poodle mix for nearly 14 years. Five stars for this great team. Read Less

The folks at Queen Anne Animal Clinic are PHENOMENAL!! I just moved her from St. Louis and took my 6 1/2 year old golden retriever, Obie, in for his first check up and the were just fantastic. Very professional, friendly and patient oriented. He ended up having a slight ear infection and, in addition to making sure they got me the right medication, they followed up with a phone call a day or two later to make sure I had everything I need in terms of medication and information. They made sure I had all my questions answered and even sent me information via email on how to best take care of dog ears. Then, to top it off, they called back an hour later to make sure the emails went through and made sense. I am highly impressed with the level of care and attention they provided and continued to provide and can highly recommend them to any pet owner in the area. Thanks a ton Queen Anne Animal Clinic! You guys are awesome! Best, David and Obie Read Less

Dr Spencer has saved my cat's life on more than one occasion, diagnosing her collapsed lung after several other vets told me she just had hair balls. Now she is appropriately medicated and rarely has coughing fits. It's been 5 years now, each one a reminder of when we almost lost her. Read Less

I have been taking my cats to Queen Anne Animal Clinic for several years now.  Dr. Spencer and the rest of the staff at QAAC have always treated me very well.  I had two cats (prior to the 3 I have now) and Dr. Spencer was amazing when I needed to make important decisions about their care as they got older. I lost one to cancer and one to kidney failure.  It was a very difficult for me.  I had my female until she was almost 20 and my male until about 17.  I felt so much better knowing that I had a good vet to work with and I completely agreed with what he thought I should do.  I talked to him a lot on the phone too.  He even called to talk to me about my girl after she had been put to sleep.  I thought that was so kind. He didn't have to do that.  He's very busy and he took the time to call me and make me feel better.  When I had to say goodbye to both of them, each time the people in this office were so compassionate.  I was scared and Dr. Spencer, the other vets there, the techs and the front desk support staff got me through it.  I received beautiful cards that were signed by the staff and it meant a lot and I've kept them.  I know other people that go to him too and we all agree he's very knowledgeable, proactive about home care, and has a very pleasant style with customers.  The review written by Lily H seems rather snotty and rude.  It is not the Dr. Spencer I know and I have seen him at least a dozen times.  He has always been competent and caring. Thank you Dr. Spencer.  I appreciate you and everyone at Queen Anne Animal Clinic. Thank you for helping us take good care of our beloved animals.  Also, I don't expect perfection.  I expect people to try every day to do the best they can and in my view that's what they do at Queen Anne Animal Clinic. Read Less

Three of my cats now have been patients of Dr. Spencer's.  In a nutshell, he is extremely knowledgeable, competent and compassionate and truly cares about animals.  I wouldn't trust my beloved pets' care to anyone else. Read Less

Dr. Westdahl failed to notice a tumor in my cats ear which ultimately led to her death. That being said, Dr. Spencer (who is WONDERFUL), and another male vet whose name I am failing to remember noticed this IMMEDIATELY. When you would press on my cats ear, she would scratch furiously at that ear with her back legs. Dr. Westerdahl told this was normal, some kind of tick (not a bug, but rather a tick in the sense of movement) Well my cat had this "tick" for years. Convinced upon her word that this was normal, i didnt bring it up again. One day, she wasnt there when i scheduled a visit, I saw another male vet, the one whose name i cant remember, accidentally he put pressure there on her ear, saw her reaction and immediately realised it wasnt normal. He looked in her ear, the same ear Dr. Westerdahl had looked in not but 6 months earlier. He noticed immediately a polyp. Abnormal cell growth in her ear that apparently was quite obvious. When i told him what Dr. Westerdahl had said, this was a tick and it was normal, he seemed almost utterly confused. This is NOT normal he said. He inquired if she had indeed actually looked in her ears, i said "yes every time she looks in my cats ears." Again, he seemed bewildered. I can only assume his confusion comes from seeing such an obvious problem that she missed. Beyond that visit i never saw that particular vet again. Dr. Spencer was my vet from that point on. Now, my cat was old, she was 18, but i cant help but think if this tumor that she suffered with for... years and years, had been noticed earlier, i would have had surgery, but you cant put an 18 year old cat under and expect them to wake up, or spend that much money on a crap shoot. I cant help but think if this tumor that was so obvious to the oher vets had been noticed earlier, my cat would probably have lived quite a few more years. She was otherwise healthy and full of spitfire. I had had that cat since I was 3 years old, so as long as i can remember and saying a cat is your best friend makes you sound a little loony i know, but she was, she played such a huge role in my life and the fact that someone so carelessly dismissed a serious condition, still angers me, now 2 years after my cats death. Dr Spencer, was possibly my saving grace in this whole sad scenario. He was incredibly honest, painful as it was, he told me i needed to consider putting her down, it was NOT what i wanted to hear but he was right. He was compassionate, but not at the expense of honesty. I very much admire him for the way he handled it. I was in the office almost every other week at points, crying and in an obvious state of deep denial about what was inevitable. He was very kind without really ever letting me loose sight of the fact that Cookie was going die from this. He allowed me to process everything that i needed to before i ultimately made the decision to put her down. And when i did, he was there in the room when she did go. I saw in his face that this affected him, he didnt ever loose composure, but i could tell, that he... really felt it. It pained him to watch someone loose something that they really really loved. I thank him for everything that he did. Like I said he was truly my saving grace in the whole situation. Dr Spencer deserves 10 stars, but due to the fact that Dr. Westerdahl missed a tumor growing in my cats ear for almost ten years, I cannot bring myself to rate the clinic to highly, although she is the ONLY thing that puts a sour taste in my mouth. Read Less

Dr Spencer is a brilliant, kind vet who cares as deeply for my pets as I do.  That's the feeling my husband and I have gotten from him each and every time we bring our pets in to Queen Anne Animal clinic.  We recently went through a very difficult time with a dog in heart failure.  Dr Spencer gave him excellent care until he died.   Everyone who has loved and lost a pet knows that agony .  If it hadn't been for Spencer and his team, we wouldn't have made it through this ordeal in one piece.  Our beloved Andy adored him and the staff, and so do we.  Thank you all a million times over. Read Less

Dr. Spencer has been our dog's vet for two years, and we appreciate his proactive approach to our dog's many health issues. He is also willing to work cooperatively with our holistic vet. He seems to always have time for our questions, explains things thoroughly and is available by phone if new issues arise. Read Less

One star is generous. The summary: the whole office is condescending, rude and inconsistent. I have moved the care of my pets to a different vet clinic. Since Queen Anne Animal Clinic was so close to my new home I thought I would give them a try. My husband and I have both been unhappy with them since the first visit 8 months ago. First, Dr. Spencer did not bother to take a look at the pile of vet records we had provided that would have given him a thorough history for the first visit. He insisted that many tests needed to be run in order to continue on the long term and even short term medications both pets were on despite clear good health in their physicals and the fact that similar blood tests and were already provided in the vet records we brought. So, five hundred dollars later (this visit was meant to be a basic physical for both animals mind you) we managed to walk away with a short term refill for the dog (surprise! her blood was normal!) and for the cat, also a refill (surprise! she was stable!). Throughout the process of getting prescriptions refilled for the cat over these 6 months I have been treated poorly by the receptionists at the clinic. I have repeatedly been given the attitude that they know better than me about the animals I have been taking good care of for many years. They have been condescending and giving false information since the beginning. Then we come to our most recent encounter (already unhappy with the service, I have only been going back to this vet for refills and have already established a relationship with a different vet hospital for future care). I had a vial of the cat medication that stated I had one more refill. When I called the refill in, I was told by the receptionist that I had to bring the cat in for a semi-annual exam before they would dispense the medication. Since I only had a few days' worth left of the medication the receptionist agreed to give me a few days' worth to hold us over until I could have a conversation with a vet. I didn't get a call the first or the second time I was told the vet would call...I finally walked myself over to the vet and said it would be nice to get a call from the receptionist when she knew that the vet wouldn't be able to get to my file since he was (in her words) ""so busy and his stack of files is THIS high and he doesn't even take lunches"". Dr. Spencer finally got to my file and called at the very end of his day. He set a very negative tone from the start of the call and didn't let me get a word in, repeatedly interrupting me when I tried to state my case. He spoke to me in a very condescending and patronizing tone of voice, was lecturing me as if my parent, even feeling the need to define ""hospice care"" to me when I tried to explain our cat's condition. Dr. Spencer insisted that we had ""agreed"" that I would bring my cat in at 6 months, that he didn't know how to jog my memory of that, that he wasn't a drug dispenser, and that I am the ""author of this"" situation. I let him know that I still had a refill left and that I called it in with a few days to spare, that I know my animal and know what to look for in terms of symptoms of illness due to the wrong medication level, that this cat is most likely days from dying (by euthanasia) because of her physical condition (paralysis and general immobility) from an old accident that is unrelated to the medication in question, and that putting her through a vet visit is unnecessary was something I was unwilling to do just because he said so. He has agreed to give me 2 more weeks of medication and said he will not give me anymore after that. The whole interaction was patronizing and shocking. I have had dogs and cats with challenging veterinary problems in my care for many years and have never had a problem with a vet prior to this encounter. The least I expect is some consistency, respect for clients, and a willingness to clearly walk me though my options. They Read Less

Jocular he is, competent he is not.* * * * *Over two years ago we brought our ailing 19-year-old cat here.  The professional ineptitude and desultory attitude of Dr. Stuart Spencer was nothing short of remarkable.  (1) He took a five-second look--I am unable to use the word "analysis"--of my cat's nose and then laconically--I detected a yawn of  complacency mixed with boredom--and solemnly declared that "he [not Dr. Spencer] has a precancerous lesion.*"Without missing a beat, he turned what had been a rather less than enlightening medical examination to the subject of surgery [removal of the supposed lesion] and how it, in terms of logistics and cost, would proceed.(2) I will not go into the ethical implications of a veterinarian refusing to see the dying cat of a client.  [Whatever reservations we had had about his clinic had, all along, been kept to ourselves].Nor recount the particulars of his soft-shoe sell of a highly improbable "dental package" for a 19-year-old cat in renal failure.   Instead, I will simply state here that on our very first visit to the Queen Anne Clinic the actual physical examination of our cat lasted a total of 90 seconds and that the rest of the time Dr. Spencer droned on about options for treatment and offered dubious explanations--more his own personal ("armchair philosophy") opinions--that could have been just as easily and certainly more profitably been kept strictly to himself.   * dermatitis, in factPlease read my original review:yelp.com/biz/queen-anne-…I am still very troubled at the treatment we received here.  More to the point, I would never take my pet to see Stuart Spencer.* * * * *Queen Anne needs a decent veterinary clinic.  Unfortunately, this Dr. Spencer lacks the prerequisites, professional and ethical, to be employed in such an establishment. Read Less

Dr. Spencer, the new owner, refused to see my dying cat because I saw another vet. I consider this professional misconduct.After the first office visit, I repeatedly and diplomatically asked to see another, ANY other veterinarian there. It was the previous vet-owner, Dr. Stephen Jones, who built up the reputation of this clinic. Spencer misdiagnosed speckling on my cat's nose as precancerous lesions based on a nonchalant two-second examination, handed us the estimate, and let us know he was ready to do surgery. I had the distinct impression that he pretends to know things he does not.He generously told me that he could clean my cat's teeth and remove the lesion at the same time, provided that I submit the cat to an ultrasound cardiac screening ($500). He did not explain the risks involved in such surgery on a geriatric cat.This initial office visit was, to put it mildly, inadequate. Even the generally noncommittal cat's co-owner--on the faculty of the University of Washington--, turned to me and said, "He's [really] not very good, is he?"He examined my for a total of two minutes and showed no genuine interest in my cat. His approach can be described as "shooting-from-the-hip."He summarized the first office visit by saying that my cat was in terrible shape. The next day, however, after he actually looked at the lab results, he reversed himself. Then he stated that I could stop--cold-turkey-- the sub-cutaneous injections. This is advice that I strongly believe, in retrospect, harmed my cat and led to his premature death.His expertise on felines is frankly nil. Claiming that a cat with chronic renal failure, just based on numbers, is back in a "pre-crash" phase flew in the face of common sense--kidney function does not regenerate--and was misleading. And plain WRONG.Later on he refused to write a refill--a common refrain heard at this clinic. He also stingily prescribed only three tablets of a safe appetite stimulant widely used for felines with kidney disease.An illustration of his churlish telephone manners would one he left on my answering machine: "...and I'M TELLING YOU..."He also demanded--and later revealed, without my permission--sensitive personal information, which later he admitted, had not been actually necessary to have at all. To that say the other vet, Dr. Westerdahl, is mediocre would be to give her undue praise, notwithstanding her credentials, which look good, unfortunately, only on paper. Her guarded demeanor--piscine stare-- did not make communication exactly easy.She did the bare-bones minimum, evincing a grammatical infelicity but little interest, and then exited without even informing me that the office exam (all of 10 minutes) was over. When I informed an assistant that I had an unanswered question, Westerdahl returned, after having done the urinalysis, and spent another five minutes.I should have known better when, before deciding whether to go here or not, I interviewed the vet tech. We were suddenly pulled out of the room by a staff person who gave me a dirty look and had me presented with a bill for $40 (no one had even seen my cat!).They did not allow us to see our cat's blood being drawn, inventing a bit of nonsense for not doing so. (Who exactly is paying for this, by the way?).The vet tech Kay was of unfailing good cheer and decency. I am grateful to this sterling individual. The other staff--several with their best cosmetic smiles intact 9-to-6 and occasional insolence--do their jobs. One other positive note: they do write prescriptions so you don't have to feel ripped off buying medications from their limited dispensary (cf, Cat Clinic of Seattle).Not a good place to bring a cat, in any case. Note: Neither vet is a cat-owner, though the staff insists, a bit too strenuously, that they both "really like" cats. Read Less

Dr. Spencer, the new owner, refused to see my dying cat because I saw another vet. I consider this professional misconduct. It was the previous vet-owner, Dr. Stephen Jones, who built up the reputation of this clinic. Spencer misdiagnosed speckling on my cat's nose as precancerous lesions based on a nonchalant two-second examination, handed us the estimate, and let us know he was ready to do surgery. He generously told me that he could clean my cat's teeth and remove the lesion at the same time, provided that I submit the cat to an ultrasound cardiac screening ($500). He did not explain the risks involved in such surgery on a geriatric cat. He examined my for a total of two minutes and showed no genuine interest in my cat. His approach can be described as ""shooting-from-the-hip."" He summarized the first office visit by saying that my cat was in terrible shape. The next day, however, after he actually looked at the lab results, he reversed himself. Then he stated that I could stop--cold-turkey-- the sub-cutaneous injections. This is advice that I strongly believe, in retrospect, harmed my cat and led to his premature death. His expertise on felines is frankly nil. Claiming that a cat with chronic renal failure, just based on numbers, is back in a ""pre-crash"" phase flew in the face of common sense--kidney function does not regenerate--and was misleading. I should have known better when, before deciding whether to go here or not, I interviewed the vet tech. We were suddenly pulled out of the room by a staff person who gave me a dirty look and had me presented with a bill for $40 (no one had even seen my cat!). One positive note: they do write prescriptions so you don't have to feel ripped off buying medications from their limited dispensary (cf, Cat Clinic of Seattle). Not a good place to bring a cat, in any case. Read Less

I take my puppy Cha Cha here and I love it. The staff is friendly and helpful. The only con is that they are a little expensive, but when it comes to my pet's health I am more than happy to pay for great services and care. Read Less

I just moved to Seattle in June 2007 and needed a new vet/clinic for my two pugs. I initially chose Queen Anne Animal Clinic due to close location of my home. Both my pugs had what was diagnosed as ?warts? on their legs from my previous vet in Florida. In making my first visit to Queen Anne Animal Clinic, Dr. Spencer noticed the ?warts? and advised me that there was no real way to know for sure if the growths were warts or something else. He explained that I could have a simple test performed to confirm what the growths were. NO PRESSURE at all to have the test. He just made me aware of the test, which my previous vet had not done. I opted for the test and found out that both my pugs had Canine Mast Cell (cancer and if you are not educated about this, plenty is available on the internet). I was nervous and to some degree skeptical I now had two diagnoses (one from my prior vet in Florida and now something different from Dr. Spencer, which was much more serious). As I did not know anyone else in the Seattle area and this was a serious diagnosis, I decided to get a second opinion from another vet. I went to another vet in the Seattle area and it was confirmed with that second opinion that Mast Cell was the case in both my pugs. I returned to Queen Anne and scheduled the surgeries for both pugs with Dr. Spencer. Not only Dr. Spencer, but the entire Queen Anne staff as well as the Greenlake Animal Hospital staff (owned by the same team as Queen Anne Animal Clinic and the surgical hospital for Queen Anne patients) have been outstanding and amazing. The folks at both Queen Anne Animal Clinic and Greenlake Animal Hospital are not only knowledgeable, but also caring, passionate and professional with very fair/reasonable rates. As long as I live in Seattle I will ONLY go to Queen Anne Animal Clinic and would recommend this team to anyone. Read Less