I'm sad to write this review. I've been bringing my fur children to Dr. Deal and Dr. Young for years. Their prices and service and flexible walk in hours are the best. Unfortunately, they apparently r... Read More
I'm sad to write this review. I've been bringing my fur children to Dr. Deal and Dr. Young for years. Their prices and service and flexible walk in hours are the best. Unfortunately, they apparently recently merged with Rainier Vet (i guess everyone got tired of the name confusion?!), and I fear all the things that are good about RBVH are going away.First, they are transitioning to requiring appointments, except none of the longtime patients seem to have gotten the memo, so to speak. With only one staff member working the front, and computer upgrades happening at the same time, it took more than an hour to get seen as a walk in (and I was literally the third person in the door, lined up fifteen minutes before they opened). Also the new doctor, Nicholson, from the other clinic, is preachy and condescending. She lectured me against using products that Dr. Young had specifically recommended, and tried to upsell me repeatedly on products that if she'd seen my dogs chart (which was conveniently lost in the file transition...), she might have known that I'd previously discussed and determined were NOT appropriate for my dogs.Anyways, I could ignore a rude and pushy, if she were at least good with animals, but then she went and hurt my dog. She couldn't manage to give one vaccine without jabbing the poor dog so hard he screamed and jumped off the table into my arms. So we had to do it a second time, more pokes, more yelling. I get it. Shots aren't fun. But in seven years, my dogs never reacted like that to a shot. Then, New doctor took him into the back alone for some pre-op bloodwork. Seeing how she treated him with me in the room, I was nervous, but what are you going to do? Anyways, fifteen minutes later, they have to carry him out to me because he can't walk! I got him home, whimpering in pain the whole way, and he's been limping around the house ever since... When he moves at all. He's mostly just lying in the floor, exhausted from the ordeal. After years of excellent care, today was such an unpleasantI'm not sure I'll actually schedule the surgery. I definitely won't allow Dr. Nicholson to touch my dog ever again. aNow that you have to make an appointment to be seen here, I guess that's the one silver lining--i'll be able to specify who I'd like to see. Dr. Young and Dr. Deal still get 5 stars! But everything else about RBVH is questionable now... Read Less