Southcare Animal Medical Center

My mom has been taking her dogs to this Vet for the past 18 yrs. I recently got a pet of my own and I only trust the people who work here. Very friendly, super caring and kind to the animals. The best in the business. Read Less

South are Animal Medical Centre is fantastic. The entire team is pafriendly, patiently, helpful and knowledgeable. They care a lot about their patients and the owners. I trust them a lot. I highly recommend this clinic for anyone looking for a vet. Read Less

Love this clinic. I have NEVER felt like they are just after my money. They are very caring and very nice. I take my dog there every month because of health issues and they have never pushed me to do more. I found that they are conservative in their treatment and I have complete control over how much I want done. Read Less

The only vet I trust! I take both my dogs here, and my cat. They all 3 love coming to the vet. The staff makes my fur babies feel safe and comforted. Would recommend, and have recommended this vet to EVERYONE. Read Less

I thought they were all very kind and loving to my new puppy and my family...The first time I called to schedule an appointment was right at there closing and I did not feel rushed or an annoyance from the nice employee on the phone she took the time to answer all my questions and schedule my appt. When I show up the all come and say hi to me and my puppy know us by name and come give her attention..Both doctor I have used were very nice and listen to me and offer advice they were never pushy or did I feel like I was being made to pay for thing not needed..over all I was very impressed with the level of service I have received her..,I have already recommended this place to others. Read Less

They have treated our personal pets and our foster dogs for the past 7 years. They've helped us navigate three dogs through terminal cancer diagnosis and one through degenerative myelopethy (also terminal). They've helped three of those dogs peacefully cross the rainbow bridge in the comfort of their own home. And, they are now caring for our puppies health and wellbeing. I have referred many clients and friends here and highly recommend them. Read Less

Lost our dog and he was taken here. They got the word out through Facebook and we found him very fast. They were wonderful to our dog while he was there and he was very happy to be home. They were very nice about the whole affair and we are so appreciative of them. Read Less

Long story short: unless you are 100% confident and assertive about your pet, they will take every opportunity to milk as much money out of you as possible. I have written my full story about my experience below if you would like to read more about why I say this.I recently found and subsequently adopted an abandoned kitten, and took him to The Humane Society for his first round of vaccines and deworming. He became very lethargic, ran a fever, and his whole body was sensitive to my touch. I was pretty sure he was having an allergic reaction to his vaccines from the previous day, but I was worried and took him to Dr. Sneider at SouthCare Animal Medical Center. Since I did not know the history of the kitten, they manipulated me into getting FIV/FELV testing AND x-rays to rule out trauma, despite me telling them that these symptoms only presented themselves AFTER VACCINES. Dr. Sneider told me, “I’ve been working here for ten years and I’ve only seen one cat have an allergic reaction to vaccines.” Well, my kitten makes two, because 24 hours after paying a $450+ bill and picking him up, he was back to himself and completely fine. The x-rays were pointless, the FIV/FELV testing was pointless, but they manipulated me and took advantage of my love and dedication to my pet. I had previously taken my older cat there for what I suspected was an upper respiratory infection, and I left with a $200+ bill because the doctor talked me into precautionary deworming, flea/tick prevention, and ear mite treatment when my cat didn’t even have ear mites. All in all, I will not be returning to this vet under any circumstance. There are plenty of other vets in Spokane, and I’m sure that I will find one that will treat me and my pets like patients and not like cash cows. Read Less

They're wonderful with pets, and ensure the best quality of service possible. In the lobby, there's always adorable kittens(on the cat side of course) the lobby has good, calming decor, and they appear to truly care about their customers and pets. If you would like proof, they have a candle on their service desk. When this is lit, it means a pet is being put down, and you should stay quiet so as to show respect. Their service rooms look very good and contain calming decor, and seem to feel like home to pets. When we've brought our pets on several occasions, the staff provided service with a smile and helped us while managing to not cause either our pet, or us stress. The operations are done quickly and are 100% satisfactory. Could not recommend more. Read Less

I am newer to the area and am so glad to have found Southcare Vet Clinic.  They have done a great job helping me get all the shots needed for my 9 month old Chihuahua.  Additionally, recently my 17 year old cat was diagnosed with an aggressive sarcoma and she had to be put down.  The vet staff did an excellent job trying to figure out what was wrong with her without spending a ton of money on unnecessary tests.  When became clear it was something very serious, they talked us through all of our options and what was best for my cat.  Through the whole thing, I was a total crying mess.   I get teary-eyed even thinking about it but everyone was so kind and understanding.  After my cat passed, they sent a sympathy card with her paw print.  There were handwritten notes from several members of the Southcare team that helped take care of her.  It really meant so much to me.  Thank you Southcare, you have certainly gained a very loyal customer due to your level of service and the way you clearly care about the animals you treat. Read Less

Visited Southcare yesterday to have toenails trimmed on our old dog. She then spent a miserable night licking her bloody paws - and still licking them this morning as I write this. We won't be going back. Read Less

Very friendly staff, minimal wait time. They were kind and gentle to my cat who is very timid and frail. They didn't try to upsell anything and made recommendations for cheap, easy, in home maintenance for my cat. Luckily I haven't had any health scares with my cat, I think that's what causes most bad reviews for vets, when clients' pets get undiagnosed or misdiagnosed. Read Less

TODAY"S APPOINTMENT: Overall excellence = 100%. Vet's genuine interest = Keen! Thoroughness = Above and beyond my expectations! Time spent with me = Double what I was scheduled for. Interaction with my GSP = Kind and gentle. Education = Promoted a multi-faceted prevention program. As they set the standard for quality, I happily drive an hour to their clinic. Thanks for all you do, SouthCare! Read Less

We just moved to town and needed to get our two dogs (pit bull and lab) up to date on their shots and check ups. We made our appt and the day of we happened to be a few minutes late but they had no problem with it. Very kind staff and a clean office. We were welcomed with kindness and smiles and walked out the door very happy and relieved that it was an easy visit. We found our new vet! Read Less

Many of our dogs have been patients at SouthCare Animal Medical Center since 1998 when Greg Benoit was the sole proprietor. Since then, his practice, expertise, staff and service have grown beyond compare. Here you will find competent and responsive medical care for your animals. The staff members and vet assistants are wonderfully compassionate and friendly. If your pet becomes suddenly ill, rest assured they will make room to treat your pet without haste. I highly recommend them and after almost 20 years of working with them they have always taken outstanding care of our canine children. Read Less

I took my new puppy, Sophie, in today for her 8 week check-up and to start her immunization series. From making our appointment, to filling out new patient paperwork online, to check-in and through checkout we had a great experience. Candace and Dr Wada took great care and time with our newest family member and graciously answered all my questions. They were very informative and patient with both of us. The facility is very clean and welcoming. And full of reasonably priced necessities for your pet. The quality of care far exceeds the very reasonable price of exams and immunizations. I highly recommend this veterinarian group. Read Less

I took my new puppy, Sophie, in today for her 8 week check-up and to start her immunization series. From making our appointment, to filling out new patient paperwork online, to check-in and through checkout we had a great experience. Candace and Dr Wada took great care and time with our newest family member and graciously answered all my questions. They were very informative and patient with both of us.Read Less

I took my new puppy, Sophie, in today for her 8 week check-up and to start her immunization series. From making our appointment, to filling out new patient paperwork online, to check-in and through checkout we had a great experience. Candace and Dr Wada took great care and time with our newest family member and graciously answered all my questions. They were very informative and patient with both of us. The facility is very clean and welcoming. And full of reasonably priced necessities for your pet. The quality of care far exceeds the very reasonable price of exams and immunizations. I highly recommend this veterinarian group. Read Less

Thank you for stopping by our house on such short notice and helping our dear sweet boy get some well-deserved rest. It was the hardest decision I had to make, but in hindsight it was clearly the right choice. The entire process was so peaceful... well, aside from us falling apart. :) The process of putting the IV was quick and efficient -- thank you for that! Thank you, Dr. Wada. Thank you, Jenny. Thank you for your help in making this almost unbearable moment a little easier to bear. Your skill, efficiency, kindness, and sensitivity will not be forgotten. Read Less

Dr. Benoit and Dr. Coulson are phenomenal! I've been bringing my pets to Southcare for years and have had excellent service every time. The entire staff is friendly and very professional. The building is also always clean and beautiful. Low wait time and they could always see me that same day with an acute pet issue. When our dog passed away last year, they even sent a card and flowers! Would highly recommend Read Less

I love all the staff here! Everyone is so friendly and happy to be there. They always answer all my silly dog questions. Drs Snider and Coulson are great with my dogs. Services are reasonably priced for the care we get and I don't ever feel pressured to run extra tests we don't need or extra medications that aren't needed. I always tell all my dog friends about southcare! Read Less

I can't give the review i would like to give as I haven't been in for services....yet. But, I did just hold a lengthy conversation with one of the vet techs over the phone and the friendliness, concern, knowledge they had during that call, is definitely enough for me to make this "my" vet when I do need one. I have lived in Spokane for nearly 2 years and haven't needed to make a vet visit, but this place being so close to where I live I have driven by several times and so today when I had a problem with Kitty (yes, that is my cats name) I called originally to make an appointment but thought I would ask a simple question first. The receptionist transferred me to a vet tech (I believe her name is Jenny) which walked me through several things and didn't rush the call I was actually surprised at the time she took to answer questions and information she gave. Several vets I would call and would just be told to come in, or if I did get to speak to a tech, they weren't very personal at all. It's nice to have that in a place that care for customers and try to help them over the phone without actually even being customers. Any pet owner knows we consider them our family, and it's nice to have a vet that treats them the same way. Of course, never being in the facility I dropped it to 4 stars, but when I do need to go, I will definitely update this review to include the whole experience.UPDATE: I did end up taking in my kitty, and everyone there was very friendly and were able to see us the same day. Also, pretty reasonably priced. The visit was only $60 for the check up, though we won't talk about the cost of X-rays but we all know vets are expensive. I would (and will) definitely come here again and continue to make this my vet of choice. You won't be disappointed. The Vet lady that saw him, also called several times after to see how he was doing and if I had any other questions. Read Less

I just moved to Spokane and was looking for a new vet for my two cats. I picked Southcare because of its convenient location and in-house laboratory. They far exceeded my expectations! The facilities are very clean and the doctors and staff are wonderful! I really appreciated that the doctors will sit with you to answer any and all questions you may have no matter how long it takes. They also took the time to talk with me over the phone. I would recommend them to anyone! Read Less