40 Reviews

SouthCare Animal Medical Center

Spokane, Washington
Reviews
Mysti Bush
29 Dec 2020
REPORT
Kind, generous, answered my questions and cared for the entire family (me) narrowing down treatment costs to "most detrimental" Best Vet clinic experience to date and Ive had many.
David Victor
7 Jul 2018
REPORT
We have been coming here since we moved to this area about 11 years ago. The staff is great from reception, to the vet techs, to the Doctors. We have both dogs and cats have worked with all of the do... Read More
We have been coming here since we moved to this area about 11 years ago. The staff is great from reception, to the vet techs, to the Doctors. We have both dogs and cats have worked with all of the doctors and all seem very knowledgeable and professional, show great compassion. Read Less
Judy Harris
10 Jun 2018
REPORT
My six month old puppy was seen by the attendant almost immediately; his upper canines were still present and I was assured that we were Ok for now. The reason for 5 stars is that everyone in the cl... Read More
My six month old puppy was seen by the attendant almost immediately; his upper canines were still present and I was assured that we were Ok for now. The reason for 5 stars is that everyone in the clinic “made of him” which made him (and me) very happy. They have always been there for me with our former baby and now are here for our lively Poodle, Raffles. They are simply the best in town Read Less
Gail Kaisaki
4 Jun 2018
REPORT
Everyone at South Care is fantastic. They always are so helpful and treat both my dog and me with such respect and caring. I wouldn't go anywhere else for my dog's care.
Woodey Maynard
23 May 2018
REPORT
My mom has been taking her dogs to this Vet for the past 18 yrs. I recently got a pet of my own and I only trust the people who work here. Very friendly, super caring and kind to the animals. The best... Read More
My mom has been taking her dogs to this Vet for the past 18 yrs. I recently got a pet of my own and I only trust the people who work here. Very friendly, super caring and kind to the animals. The best in the business. Read Less
Mary Barker
13 May 2018
REPORT
Vet and staff were all very nice. The Vet seemed genuinely interested in my life, too, and took excellent care with my "girls". My dogs liked her right away, and our appointment was on time.
Dawn Cooper
29 Apr 2018
REPORT
South are Animal Medical Centre is fantastic. The entire team is pafriendly, patiently, helpful and knowledgeable. They care a lot about their patients and the owners. I trust them a lot. I highly rec... Read More
South are Animal Medical Centre is fantastic. The entire team is pafriendly, patiently, helpful and knowledgeable. They care a lot about their patients and the owners. I trust them a lot. I highly recommend this clinic for anyone looking for a vet. Read Less
Kim Anderson
28 Apr 2018
REPORT
Love this clinic. I have NEVER felt like they are just after my money. They are very caring and very nice. I take my dog there every month because of health issues and they have never pushed me to do ... Read More
Love this clinic. I have NEVER felt like they are just after my money. They are very caring and very nice. I take my dog there every month because of health issues and they have never pushed me to do more. I found that they are conservative in their treatment and I have complete control over how much I want done. Read Less
Jared Tawney
24 Apr 2018
REPORT
Took great care of my pup. Very nice staff and reasonable prices for flea/tick meds
Gabrielle Budano
23 Apr 2018
REPORT
The only vet I trust! I take both my dogs here, and my cat. They all 3 love coming to the vet. The staff makes my fur babies feel safe and comforted. Would recommend, and have recommended this vet to ... Read More
The only vet I trust! I take both my dogs here, and my cat. They all 3 love coming to the vet. The staff makes my fur babies feel safe and comforted. Would recommend, and have recommended this vet to EVERYONE. Read Less
Kimberly
21 Apr 2018
REPORT
I thought they were all very kind and loving to my new puppy and my family...The first time I called to schedule an appointment was right at there closing and I did not feel rushed or an annoyance fro... Read More
I thought they were all very kind and loving to my new puppy and my family...The first time I called to schedule an appointment was right at there closing and I did not feel rushed or an annoyance from the nice employee on the phone she took the time to answer all my questions and schedule my appt. When I show up the all come and say hi to me and my puppy know us by name and come give her attention..Both doctor I have used were very nice and listen to me and offer advice they were never pushy or did I feel like I was being made to pay for thing not needed..over all I was very impressed with the level of service I have received her..,I have already recommended this place to others. Read Less
Amy Fumetti-Levine
27 Jan 2018
REPORT
They have treated our personal pets and our foster dogs for the past 7 years. They've helped us navigate three dogs through terminal cancer diagnosis and one through degenerative myelopethy (also term... Read More
They have treated our personal pets and our foster dogs for the past 7 years. They've helped us navigate three dogs through terminal cancer diagnosis and one through degenerative myelopethy (also terminal). They've helped three of those dogs peacefully cross the rainbow bridge in the comfort of their own home. And, they are now caring for our puppies health and wellbeing. I have referred many clients and friends here and highly recommend them. Read Less
Devin Piccardo
27 Dec 2017
REPORT
Great quality care. Friendly and knowledgeable staff. A bit pricey. But overall fantastic experience.
Thorin Brown
20 Dec 2017
REPORT
Lost our dog and he was taken here. They got the word out through Facebook and we found him very fast. They were wonderful to our dog while he was there and he was very happy to be home. They were ver... Read More
Lost our dog and he was taken here. They got the word out through Facebook and we found him very fast. They were wonderful to our dog while he was there and he was very happy to be home. They were very nice about the whole affair and we are so appreciative of them. Read Less
Emily C.
12 Dec 2017
REPORT
Long story short: unless you are 100% confident and assertive about your pet, they will take every opportunity to milk as much money out of you as possible. I have written my full story about my expe... Read More
Long story short: unless you are 100% confident and assertive about your pet, they will take every opportunity to milk as much money out of you as possible. I have written my full story about my experience below if you would like to read more about why I say this.I recently found and subsequently adopted an abandoned kitten, and took him to The Humane Society for his first round of vaccines and deworming. He became very lethargic, ran a fever, and his whole body was sensitive to my touch. I was pretty sure he was having an allergic reaction to his vaccines from the previous day, but I was worried and took him to Dr. Sneider at SouthCare Animal Medical Center. Since I did not know the history of the kitten, they manipulated me into getting FIV/FELV testing AND x-rays to rule out trauma, despite me telling them that these symptoms only presented themselves AFTER VACCINES. Dr. Sneider told me, “I’ve been working here for ten years and I’ve only seen one cat have an allergic reaction to vaccines.” Well, my kitten makes two, because 24 hours after paying a $450+ bill and picking him up, he was back to himself and completely fine. The x-rays were pointless, the FIV/FELV testing was pointless, but they manipulated me and took advantage of my love and dedication to my pet. I had previously taken my older cat there for what I suspected was an upper respiratory infection, and I left with a $200+ bill because the doctor talked me into precautionary deworming, flea/tick prevention, and ear mite treatment when my cat didn’t even have ear mites. All in all, I will not be returning to this vet under any circumstance. There are plenty of other vets in Spokane, and I’m sure that I will find one that will treat me and my pets like patients and not like cash cows. Read Less
Jessica Raugust Kassner
30 Nov 2017
REPORT
Great facilities and staff! We had to put my old dog down and they were willing to come to our house so we wouldn't have to stress her. Very sensitive and kind people.
CoolGTheWolf
29 Nov 2017
REPORT
They're wonderful with pets, and ensure the best quality of service possible. In the lobby, there's always adorable kittens(on the cat side of course) the lobby has good, calming decor, and they appea... Read More
They're wonderful with pets, and ensure the best quality of service possible. In the lobby, there's always adorable kittens(on the cat side of course) the lobby has good, calming decor, and they appear to truly care about their customers and pets. If you would like proof, they have a candle on their service desk. When this is lit, it means a pet is being put down, and you should stay quiet so as to show respect. Their service rooms look very good and contain calming decor, and seem to feel like home to pets. When we've brought our pets on several occasions, the staff provided service with a smile and helped us while managing to not cause either our pet, or us stress. The operations are done quickly and are 100% satisfactory. Could not recommend more. Read Less
Aretina T.
31 May 2017
REPORT
I am newer to the area and am so glad to have found Southcare Vet Clinic.  They have done a great job helping me get all the shots needed for my 9 month old Chihuahua.  Additionally, recently my 17 ye... Read More
I am newer to the area and am so glad to have found Southcare Vet Clinic.  They have done a great job helping me get all the shots needed for my 9 month old Chihuahua.  Additionally, recently my 17 year old cat was diagnosed with an aggressive sarcoma and she had to be put down.  The vet staff did an excellent job trying to figure out what was wrong with her without spending a ton of money on unnecessary tests.  When became clear it was something very serious, they talked us through all of our options and what was best for my cat.  Through the whole thing, I was a total crying mess.   I get teary-eyed even thinking about it but everyone was so kind and understanding.  After my cat passed, they sent a sympathy card with her paw print.  There were handwritten notes from several members of the Southcare team that helped take care of her.  It really meant so much to me.  Thank you Southcare, you have certainly gained a very loyal customer due to your level of service and the way you clearly care about the animals you treat. Read Less
Diana Parenteau
12 May 2017
REPORT
Visited Southcare yesterday to have toenails trimmed on our old dog. She then spent a miserable night licking her bloody paws - and still licking them this morning as I write this. We won't be going... Read More
Visited Southcare yesterday to have toenails trimmed on our old dog. She then spent a miserable night licking her bloody paws - and still licking them this morning as I write this. We won't be going back. Read Less
Nicola Ervin
18 Apr 2017
REPORT
Very friendly staff, minimal wait time. They were kind and gentle to my cat who is very timid and frail. They didn't try to upsell anything and made recommendations for cheap, easy, in home maintenanc... Read More
Very friendly staff, minimal wait time. They were kind and gentle to my cat who is very timid and frail. They didn't try to upsell anything and made recommendations for cheap, easy, in home maintenance for my cat. Luckily I haven't had any health scares with my cat, I think that's what causes most bad reviews for vets, when clients' pets get undiagnosed or misdiagnosed. Read Less
Anthony Solik
8 Apr 2017
REPORT
Love this vet. They take great care of our cat and dog.
Spiderwoman !
1 Mar 2017
REPORT
TODAY"S APPOINTMENT: Overall excellence = 100%. Vet's genuine interest = Keen! Thoroughness = Above and beyond my expectations! Time spent with me = Double what I was scheduled for. Interaction w... Read More
TODAY"S APPOINTMENT: Overall excellence = 100%. Vet's genuine interest = Keen! Thoroughness = Above and beyond my expectations! Time spent with me = Double what I was scheduled for. Interaction with my GSP = Kind and gentle. Education = Promoted a multi-faceted prevention program. As they set the standard for quality, I happily drive an hour to their clinic. Thanks for all you do, SouthCare! Read Less
Jan Eaton Cornehl
15 Feb 2017
REPORT
I have been going to this clinic for 15 years, I love them!! I would never go anywhere else. We are like family!
Nicholas M.
2 Feb 2017
REPORT
We just moved to town and needed to get our two dogs (pit bull and lab) up to date on their shots and check ups. We made our appt and the day of we happened to be a few minutes late but they had no pr... Read More
We just moved to town and needed to get our two dogs (pit bull and lab) up to date on their shots and check ups. We made our appt and the day of we happened to be a few minutes late but they had no problem with it. Very kind staff and a clean office. We were welcomed with kindness and smiles and walked out the door very happy and relieved that it was an easy visit. We found our new vet! Read Less
Bob Raymond
7 Jan 2017
REPORT
Many of our dogs have been patients at SouthCare Animal Medical Center since 1998 when Greg Benoit was the sole proprietor. Since then, his practice, expertise, staff and service have grown beyond co... Read More
Many of our dogs have been patients at SouthCare Animal Medical Center since 1998 when Greg Benoit was the sole proprietor. Since then, his practice, expertise, staff and service have grown beyond compare. Here you will find competent and responsive medical care for your animals. The staff members and vet assistants are wonderfully compassionate and friendly. If your pet becomes suddenly ill, rest assured they will make room to treat your pet without haste. I highly recommend them and after almost 20 years of working with them they have always taken outstanding care of our canine children. Read Less
Laurel Brewster
14 Nov 2016
REPORT
Great facility, amazing staff! They really do care about your pets. Probably the best hospital in all of Spokane!
Ileia Perry
22 Sep 2016
REPORT
I took my new puppy, Sophie, in today for her 8 week check-up and to start her immunization series. From making our appointment, to filling out new patient paperwork online, to check-in and through ch... Read More
I took my new puppy, Sophie, in today for her 8 week check-up and to start her immunization series. From making our appointment, to filling out new patient paperwork online, to check-in and through checkout we had a great experience. Candace and Dr Wada took great care and time with our newest family member and graciously answered all my questions. They were very informative and patient with both of us. The facility is very clean and welcoming. And full of reasonably priced necessities for your pet. The quality of care far exceeds the very reasonable price of exams and immunizations. I highly recommend this veterinarian group. Read Less
Ileia Carolyn Perry
22 Sep 2016
REPORT
I took my new puppy, Sophie, in today for her 8 week check-up and to start her immunization series. From making our appointment, to filling out new patient paperwork online, to check-in and through ch... Read More
I took my new puppy, Sophie, in today for her 8 week check-up and to start her immunization series. From making our appointment, to filling out new patient paperwork online, to check-in and through checkout we had a great experience. Candace and Dr Wada took great care and time with our newest family member and graciously answered all my questions. They were very informative and patient with both of us.Read Less
Ileia P.
21 Sep 2016
REPORT
I took my new puppy, Sophie, in today for her 8 week check-up and to start her immunization series. From making our appointment, to filling out new patient paperwork online, to check-in and through ch... Read More
I took my new puppy, Sophie, in today for her 8 week check-up and to start her immunization series. From making our appointment, to filling out new patient paperwork online, to check-in and through checkout we had a great experience. Candace and Dr Wada took great care and time with our newest family member and graciously answered all my questions. They were very informative and patient with both of us. The facility is very clean and welcoming. And full of reasonably priced necessities for your pet. The quality of care far exceeds the very reasonable price of exams and immunizations. I highly recommend this veterinarian group. Read Less
Paul Jung
20 Sep 2016
REPORT
Thank you for stopping by our house on such short notice and helping our dear sweet boy get some well-deserved rest. It was the hardest decision I had to make, but in hindsight it was clearly the righ... Read More
Thank you for stopping by our house on such short notice and helping our dear sweet boy get some well-deserved rest. It was the hardest decision I had to make, but in hindsight it was clearly the right choice. The entire process was so peaceful... well, aside from us falling apart. :) The process of putting the IV was quick and efficient -- thank you for that! Thank you, Dr. Wada. Thank you, Jenny. Thank you for your help in making this almost unbearable moment a little easier to bear. Your skill, efficiency, kindness, and sensitivity will not be forgotten. Read Less
Leroy Fumetti-Levine
15 Sep 2016
REPORT
I can't say enough about the level of care. great team great service. a little on the spendy side but worth every penny.
Damon Swartout
17 Apr 2016
REPORT
Always so good with my pets (and me). Working-owner hours are appreciated.
Sari Nolle
17 Feb 2016
REPORT
Dr. Benoit and Dr. Coulson are phenomenal! I've been bringing my pets to Southcare for years and have had excellent service every time. The entire staff is friendly and very professional. The building... Read More
Dr. Benoit and Dr. Coulson are phenomenal! I've been bringing my pets to Southcare for years and have had excellent service every time. The entire staff is friendly and very professional. The building is also always clean and beautiful. Low wait time and they could always see me that same day with an acute pet issue. When our dog passed away last year, they even sent a card and flowers! Would highly recommend Read Less
Andrew J Northrop
20 Jan 2016
REPORT
South Care and Benoit have taken care of my family's pets growing up and now take care of both my dogs! If i had 4 legs this is where i would go!
Katt Hilton
29 Oct 2015
REPORT
I love all the staff here! Everyone is so friendly and happy to be there. They always answer all my silly dog questions. Drs Snider and Coulson are great with my dogs. Services are reasonably priced f... Read More
I love all the staff here! Everyone is so friendly and happy to be there. They always answer all my silly dog questions. Drs Snider and Coulson are great with my dogs. Services are reasonably priced for the care we get and I don't ever feel pressured to run extra tests we don't need or extra medications that aren't needed. I always tell all my dog friends about southcare! Read Less
Louisa Rivas
13 Oct 2015
REPORT
I'm not sure who loves our sweet dog more when we arrive; them or us! We love South Care and wouldn't trust anyone else when it comes to our fur baby's health!
Tina M.
29 Jun 2015
REPORT
I can't give the review i would like to give as I haven't been in for services....yet. But, I did just hold a lengthy conversation with one of the vet techs over the phone and the friendliness, concer... Read More
I can't give the review i would like to give as I haven't been in for services....yet. But, I did just hold a lengthy conversation with one of the vet techs over the phone and the friendliness, concern, knowledge they had during that call, is definitely enough for me to make this "my" vet when I do need one. I have lived in Spokane for nearly 2 years and haven't needed to make a vet visit, but this place being so close to where I live I have driven by several times and so today when I had a problem with Kitty (yes, that is my cats name) I called originally to make an appointment but thought I would ask a simple question first. The receptionist transferred me to a vet tech (I believe her name is Jenny) which walked me through several things and didn't rush the call I was actually surprised at the time she took to answer questions and information she gave. Several vets I would call and would just be told to come in, or if I did get to speak to a tech, they weren't very personal at all. It's nice to have that in a place that care for customers and try to help them over the phone without actually even being customers. Any pet owner knows we consider them our family, and it's nice to have a vet that treats them the same way. Of course, never being in the facility I dropped it to 4 stars, but when I do need to go, I will definitely update this review to include the whole experience.UPDATE: I did end up taking in my kitty, and everyone there was very friendly and were able to see us the same day. Also, pretty reasonably priced. The visit was only $60 for the check up, though we won't talk about the cost of X-rays but we all know vets are expensive. I would (and will) definitely come here again and continue to make this my vet of choice. You won't be disappointed. The Vet lady that saw him, also called several times after to see how he was doing and if I had any other questions. Read Less
Julie Orenstein
4 Mar 2015
REPORT
We have taken our pets to SouthCare since we moved to the neighborhood in 2004 and really enjoy their team's warm and highly personalized approach to keeping out pets healthy and happy.
Anita McKinney
26 Jul 2014
REPORT
Thank you all for your care of me this morning! You also took care of my Mom who was feeling pretty bad about my ear infection. Love, wags & kisses Sabrina
A Google User
6 Aug 2010
REPORT
I just moved to Spokane and was looking for a new vet for my two cats. I picked Southcare because of its convenient location and in-house laboratory. They far exceeded my expectations! The faciliti... Read More
I just moved to Spokane and was looking for a new vet for my two cats. I picked Southcare because of its convenient location and in-house laboratory. They far exceeded my expectations! The facilities are very clean and the doctors and staff are wonderful! I really appreciated that the doctors will sit with you to answer any and all questions you may have no matter how long it takes. They also took the time to talk with me over the phone. I would recommend them to anyone! Read Less
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(509) 448-4480
2915 East Palouse Highway
Spokane Washington 99223
Business Hours
Monday
Mon
07:00AM-17:30PM
Tuesday
Tue
07:00AM-17:30PM
Wednesday
Wed
07:00AM-17:30PM
Thursday
Thu
07:00AM-19:00PM
Friday
Fri
07:00AM-17:30PM
Saturday
Sat
08:00AM-12:00PM
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SouthCare Animal Medical Center

Spokane, Washington
(40)
2915 East Palouse Highway
Spokane Washington 99223
Monday
07:00AM-17:30PM
Tuesday
07:00AM-17:30PM
Wednesday
07:00AM-17:30PM
Thursday
07:00AM-19:00PM
Friday
07:00AM-17:30PM
Saturday
08:00AM-12:00PM
Mysti Bush
29 Dec 2020
REPORT
Kind, generous, answered my questions and cared for the entire family (me) narrowing down treatment costs to "most detrimental" Best Vet clinic experience to date and Ive had many.
David Victor
7 Jul 2018
REPORT
We have been coming here since we moved to this area about 11 years ago. The staff is great from reception, to the vet techs, to the Doctors. We have both dogs and cats have worked with all of the do... Read More
We have been coming here since we moved to this area about 11 years ago. The staff is great from reception, to the vet techs, to the Doctors. We have both dogs and cats have worked with all of the doctors and all seem very knowledgeable and professional, show great compassion. Read Less
Judy Harris
10 Jun 2018
REPORT
My six month old puppy was seen by the attendant almost immediately; his upper canines were still present and I was assured that we were Ok for now. The reason for 5 stars is that everyone in the cl... Read More
My six month old puppy was seen by the attendant almost immediately; his upper canines were still present and I was assured that we were Ok for now. The reason for 5 stars is that everyone in the clinic “made of him” which made him (and me) very happy. They have always been there for me with our former baby and now are here for our lively Poodle, Raffles. They are simply the best in town Read Less
Gail Kaisaki
4 Jun 2018
REPORT
Everyone at South Care is fantastic. They always are so helpful and treat both my dog and me with such respect and caring. I wouldn't go anywhere else for my dog's care.
Woodey Maynard
23 May 2018
REPORT
My mom has been taking her dogs to this Vet for the past 18 yrs. I recently got a pet of my own and I only trust the people who work here. Very friendly, super caring and kind to the animals. The best... Read More
My mom has been taking her dogs to this Vet for the past 18 yrs. I recently got a pet of my own and I only trust the people who work here. Very friendly, super caring and kind to the animals. The best in the business. Read Less
Mary Barker
13 May 2018
REPORT
Vet and staff were all very nice. The Vet seemed genuinely interested in my life, too, and took excellent care with my "girls". My dogs liked her right away, and our appointment was on time.
Dawn Cooper
29 Apr 2018
REPORT
South are Animal Medical Centre is fantastic. The entire team is pafriendly, patiently, helpful and knowledgeable. They care a lot about their patients and the owners. I trust them a lot. I highly rec... Read More
South are Animal Medical Centre is fantastic. The entire team is pafriendly, patiently, helpful and knowledgeable. They care a lot about their patients and the owners. I trust them a lot. I highly recommend this clinic for anyone looking for a vet. Read Less
Kim Anderson
28 Apr 2018
REPORT
Love this clinic. I have NEVER felt like they are just after my money. They are very caring and very nice. I take my dog there every month because of health issues and they have never pushed me to do ... Read More
Love this clinic. I have NEVER felt like they are just after my money. They are very caring and very nice. I take my dog there every month because of health issues and they have never pushed me to do more. I found that they are conservative in their treatment and I have complete control over how much I want done. Read Less
Jared Tawney
24 Apr 2018
REPORT
Took great care of my pup. Very nice staff and reasonable prices for flea/tick meds
Gabrielle Budano
23 Apr 2018
REPORT
The only vet I trust! I take both my dogs here, and my cat. They all 3 love coming to the vet. The staff makes my fur babies feel safe and comforted. Would recommend, and have recommended this vet to ... Read More
The only vet I trust! I take both my dogs here, and my cat. They all 3 love coming to the vet. The staff makes my fur babies feel safe and comforted. Would recommend, and have recommended this vet to EVERYONE. Read Less
Kimberly
21 Apr 2018
REPORT
I thought they were all very kind and loving to my new puppy and my family...The first time I called to schedule an appointment was right at there closing and I did not feel rushed or an annoyance fro... Read More
I thought they were all very kind and loving to my new puppy and my family...The first time I called to schedule an appointment was right at there closing and I did not feel rushed or an annoyance from the nice employee on the phone she took the time to answer all my questions and schedule my appt. When I show up the all come and say hi to me and my puppy know us by name and come give her attention..Both doctor I have used were very nice and listen to me and offer advice they were never pushy or did I feel like I was being made to pay for thing not needed..over all I was very impressed with the level of service I have received her..,I have already recommended this place to others. Read Less
Amy Fumetti-Levine
27 Jan 2018
REPORT
They have treated our personal pets and our foster dogs for the past 7 years. They've helped us navigate three dogs through terminal cancer diagnosis and one through degenerative myelopethy (also term... Read More
They have treated our personal pets and our foster dogs for the past 7 years. They've helped us navigate three dogs through terminal cancer diagnosis and one through degenerative myelopethy (also terminal). They've helped three of those dogs peacefully cross the rainbow bridge in the comfort of their own home. And, they are now caring for our puppies health and wellbeing. I have referred many clients and friends here and highly recommend them. Read Less
Devin Piccardo
27 Dec 2017
REPORT
Great quality care. Friendly and knowledgeable staff. A bit pricey. But overall fantastic experience.
Thorin Brown
20 Dec 2017
REPORT
Lost our dog and he was taken here. They got the word out through Facebook and we found him very fast. They were wonderful to our dog while he was there and he was very happy to be home. They were ver... Read More
Lost our dog and he was taken here. They got the word out through Facebook and we found him very fast. They were wonderful to our dog while he was there and he was very happy to be home. They were very nice about the whole affair and we are so appreciative of them. Read Less
Emily C.
12 Dec 2017
REPORT
Long story short: unless you are 100% confident and assertive about your pet, they will take every opportunity to milk as much money out of you as possible. I have written my full story about my expe... Read More
Long story short: unless you are 100% confident and assertive about your pet, they will take every opportunity to milk as much money out of you as possible. I have written my full story about my experience below if you would like to read more about why I say this.I recently found and subsequently adopted an abandoned kitten, and took him to The Humane Society for his first round of vaccines and deworming. He became very lethargic, ran a fever, and his whole body was sensitive to my touch. I was pretty sure he was having an allergic reaction to his vaccines from the previous day, but I was worried and took him to Dr. Sneider at SouthCare Animal Medical Center. Since I did not know the history of the kitten, they manipulated me into getting FIV/FELV testing AND x-rays to rule out trauma, despite me telling them that these symptoms only presented themselves AFTER VACCINES. Dr. Sneider told me, “I’ve been working here for ten years and I’ve only seen one cat have an allergic reaction to vaccines.” Well, my kitten makes two, because 24 hours after paying a $450+ bill and picking him up, he was back to himself and completely fine. The x-rays were pointless, the FIV/FELV testing was pointless, but they manipulated me and took advantage of my love and dedication to my pet. I had previously taken my older cat there for what I suspected was an upper respiratory infection, and I left with a $200+ bill because the doctor talked me into precautionary deworming, flea/tick prevention, and ear mite treatment when my cat didn’t even have ear mites. All in all, I will not be returning to this vet under any circumstance. There are plenty of other vets in Spokane, and I’m sure that I will find one that will treat me and my pets like patients and not like cash cows. Read Less
Jessica Raugust Kassner
30 Nov 2017
REPORT
Great facilities and staff! We had to put my old dog down and they were willing to come to our house so we wouldn't have to stress her. Very sensitive and kind people.
CoolGTheWolf
29 Nov 2017
REPORT
They're wonderful with pets, and ensure the best quality of service possible. In the lobby, there's always adorable kittens(on the cat side of course) the lobby has good, calming decor, and they appea... Read More
They're wonderful with pets, and ensure the best quality of service possible. In the lobby, there's always adorable kittens(on the cat side of course) the lobby has good, calming decor, and they appear to truly care about their customers and pets. If you would like proof, they have a candle on their service desk. When this is lit, it means a pet is being put down, and you should stay quiet so as to show respect. Their service rooms look very good and contain calming decor, and seem to feel like home to pets. When we've brought our pets on several occasions, the staff provided service with a smile and helped us while managing to not cause either our pet, or us stress. The operations are done quickly and are 100% satisfactory. Could not recommend more. Read Less
Aretina T.
31 May 2017
REPORT
I am newer to the area and am so glad to have found Southcare Vet Clinic.  They have done a great job helping me get all the shots needed for my 9 month old Chihuahua.  Additionally, recently my 17 ye... Read More
I am newer to the area and am so glad to have found Southcare Vet Clinic.  They have done a great job helping me get all the shots needed for my 9 month old Chihuahua.  Additionally, recently my 17 year old cat was diagnosed with an aggressive sarcoma and she had to be put down.  The vet staff did an excellent job trying to figure out what was wrong with her without spending a ton of money on unnecessary tests.  When became clear it was something very serious, they talked us through all of our options and what was best for my cat.  Through the whole thing, I was a total crying mess.   I get teary-eyed even thinking about it but everyone was so kind and understanding.  After my cat passed, they sent a sympathy card with her paw print.  There were handwritten notes from several members of the Southcare team that helped take care of her.  It really meant so much to me.  Thank you Southcare, you have certainly gained a very loyal customer due to your level of service and the way you clearly care about the animals you treat. Read Less
Diana Parenteau
12 May 2017
REPORT
Visited Southcare yesterday to have toenails trimmed on our old dog. She then spent a miserable night licking her bloody paws - and still licking them this morning as I write this. We won't be going... Read More
Visited Southcare yesterday to have toenails trimmed on our old dog. She then spent a miserable night licking her bloody paws - and still licking them this morning as I write this. We won't be going back. Read Less
Nicola Ervin
18 Apr 2017
REPORT
Very friendly staff, minimal wait time. They were kind and gentle to my cat who is very timid and frail. They didn't try to upsell anything and made recommendations for cheap, easy, in home maintenanc... Read More
Very friendly staff, minimal wait time. They were kind and gentle to my cat who is very timid and frail. They didn't try to upsell anything and made recommendations for cheap, easy, in home maintenance for my cat. Luckily I haven't had any health scares with my cat, I think that's what causes most bad reviews for vets, when clients' pets get undiagnosed or misdiagnosed. Read Less
Anthony Solik
8 Apr 2017
REPORT
Love this vet. They take great care of our cat and dog.
Spiderwoman !
1 Mar 2017
REPORT
TODAY"S APPOINTMENT: Overall excellence = 100%. Vet's genuine interest = Keen! Thoroughness = Above and beyond my expectations! Time spent with me = Double what I was scheduled for. Interaction w... Read More
TODAY"S APPOINTMENT: Overall excellence = 100%. Vet's genuine interest = Keen! Thoroughness = Above and beyond my expectations! Time spent with me = Double what I was scheduled for. Interaction with my GSP = Kind and gentle. Education = Promoted a multi-faceted prevention program. As they set the standard for quality, I happily drive an hour to their clinic. Thanks for all you do, SouthCare! Read Less
Jan Eaton Cornehl
15 Feb 2017
REPORT
I have been going to this clinic for 15 years, I love them!! I would never go anywhere else. We are like family!
Nicholas M.
2 Feb 2017
REPORT
We just moved to town and needed to get our two dogs (pit bull and lab) up to date on their shots and check ups. We made our appt and the day of we happened to be a few minutes late but they had no pr... Read More
We just moved to town and needed to get our two dogs (pit bull and lab) up to date on their shots and check ups. We made our appt and the day of we happened to be a few minutes late but they had no problem with it. Very kind staff and a clean office. We were welcomed with kindness and smiles and walked out the door very happy and relieved that it was an easy visit. We found our new vet! Read Less
Bob Raymond
7 Jan 2017
REPORT
Many of our dogs have been patients at SouthCare Animal Medical Center since 1998 when Greg Benoit was the sole proprietor. Since then, his practice, expertise, staff and service have grown beyond co... Read More
Many of our dogs have been patients at SouthCare Animal Medical Center since 1998 when Greg Benoit was the sole proprietor. Since then, his practice, expertise, staff and service have grown beyond compare. Here you will find competent and responsive medical care for your animals. The staff members and vet assistants are wonderfully compassionate and friendly. If your pet becomes suddenly ill, rest assured they will make room to treat your pet without haste. I highly recommend them and after almost 20 years of working with them they have always taken outstanding care of our canine children. Read Less
Laurel Brewster
14 Nov 2016
REPORT
Great facility, amazing staff! They really do care about your pets. Probably the best hospital in all of Spokane!
Ileia Perry
22 Sep 2016
REPORT
I took my new puppy, Sophie, in today for her 8 week check-up and to start her immunization series. From making our appointment, to filling out new patient paperwork online, to check-in and through ch... Read More
I took my new puppy, Sophie, in today for her 8 week check-up and to start her immunization series. From making our appointment, to filling out new patient paperwork online, to check-in and through checkout we had a great experience. Candace and Dr Wada took great care and time with our newest family member and graciously answered all my questions. They were very informative and patient with both of us. The facility is very clean and welcoming. And full of reasonably priced necessities for your pet. The quality of care far exceeds the very reasonable price of exams and immunizations. I highly recommend this veterinarian group. Read Less
Ileia Carolyn Perry
22 Sep 2016
REPORT
I took my new puppy, Sophie, in today for her 8 week check-up and to start her immunization series. From making our appointment, to filling out new patient paperwork online, to check-in and through ch... Read More
I took my new puppy, Sophie, in today for her 8 week check-up and to start her immunization series. From making our appointment, to filling out new patient paperwork online, to check-in and through checkout we had a great experience. Candace and Dr Wada took great care and time with our newest family member and graciously answered all my questions. They were very informative and patient with both of us.Read Less
Ileia P.
21 Sep 2016
REPORT
I took my new puppy, Sophie, in today for her 8 week check-up and to start her immunization series. From making our appointment, to filling out new patient paperwork online, to check-in and through ch... Read More
I took my new puppy, Sophie, in today for her 8 week check-up and to start her immunization series. From making our appointment, to filling out new patient paperwork online, to check-in and through checkout we had a great experience. Candace and Dr Wada took great care and time with our newest family member and graciously answered all my questions. They were very informative and patient with both of us. The facility is very clean and welcoming. And full of reasonably priced necessities for your pet. The quality of care far exceeds the very reasonable price of exams and immunizations. I highly recommend this veterinarian group. Read Less
Paul Jung
20 Sep 2016
REPORT
Thank you for stopping by our house on such short notice and helping our dear sweet boy get some well-deserved rest. It was the hardest decision I had to make, but in hindsight it was clearly the righ... Read More
Thank you for stopping by our house on such short notice and helping our dear sweet boy get some well-deserved rest. It was the hardest decision I had to make, but in hindsight it was clearly the right choice. The entire process was so peaceful... well, aside from us falling apart. :) The process of putting the IV was quick and efficient -- thank you for that! Thank you, Dr. Wada. Thank you, Jenny. Thank you for your help in making this almost unbearable moment a little easier to bear. Your skill, efficiency, kindness, and sensitivity will not be forgotten. Read Less
Leroy Fumetti-Levine
15 Sep 2016
REPORT
I can't say enough about the level of care. great team great service. a little on the spendy side but worth every penny.
Damon Swartout
17 Apr 2016
REPORT
Always so good with my pets (and me). Working-owner hours are appreciated.
Sari Nolle
17 Feb 2016
REPORT
Dr. Benoit and Dr. Coulson are phenomenal! I've been bringing my pets to Southcare for years and have had excellent service every time. The entire staff is friendly and very professional. The building... Read More
Dr. Benoit and Dr. Coulson are phenomenal! I've been bringing my pets to Southcare for years and have had excellent service every time. The entire staff is friendly and very professional. The building is also always clean and beautiful. Low wait time and they could always see me that same day with an acute pet issue. When our dog passed away last year, they even sent a card and flowers! Would highly recommend Read Less
Andrew J Northrop
20 Jan 2016
REPORT
South Care and Benoit have taken care of my family's pets growing up and now take care of both my dogs! If i had 4 legs this is where i would go!
Katt Hilton
29 Oct 2015
REPORT
I love all the staff here! Everyone is so friendly and happy to be there. They always answer all my silly dog questions. Drs Snider and Coulson are great with my dogs. Services are reasonably priced f... Read More
I love all the staff here! Everyone is so friendly and happy to be there. They always answer all my silly dog questions. Drs Snider and Coulson are great with my dogs. Services are reasonably priced for the care we get and I don't ever feel pressured to run extra tests we don't need or extra medications that aren't needed. I always tell all my dog friends about southcare! Read Less
Louisa Rivas
13 Oct 2015
REPORT
I'm not sure who loves our sweet dog more when we arrive; them or us! We love South Care and wouldn't trust anyone else when it comes to our fur baby's health!
Tina M.
29 Jun 2015
REPORT
I can't give the review i would like to give as I haven't been in for services....yet. But, I did just hold a lengthy conversation with one of the vet techs over the phone and the friendliness, concer... Read More
I can't give the review i would like to give as I haven't been in for services....yet. But, I did just hold a lengthy conversation with one of the vet techs over the phone and the friendliness, concern, knowledge they had during that call, is definitely enough for me to make this "my" vet when I do need one. I have lived in Spokane for nearly 2 years and haven't needed to make a vet visit, but this place being so close to where I live I have driven by several times and so today when I had a problem with Kitty (yes, that is my cats name) I called originally to make an appointment but thought I would ask a simple question first. The receptionist transferred me to a vet tech (I believe her name is Jenny) which walked me through several things and didn't rush the call I was actually surprised at the time she took to answer questions and information she gave. Several vets I would call and would just be told to come in, or if I did get to speak to a tech, they weren't very personal at all. It's nice to have that in a place that care for customers and try to help them over the phone without actually even being customers. Any pet owner knows we consider them our family, and it's nice to have a vet that treats them the same way. Of course, never being in the facility I dropped it to 4 stars, but when I do need to go, I will definitely update this review to include the whole experience.UPDATE: I did end up taking in my kitty, and everyone there was very friendly and were able to see us the same day. Also, pretty reasonably priced. The visit was only $60 for the check up, though we won't talk about the cost of X-rays but we all know vets are expensive. I would (and will) definitely come here again and continue to make this my vet of choice. You won't be disappointed. The Vet lady that saw him, also called several times after to see how he was doing and if I had any other questions. Read Less
Julie Orenstein
4 Mar 2015
REPORT
We have taken our pets to SouthCare since we moved to the neighborhood in 2004 and really enjoy their team's warm and highly personalized approach to keeping out pets healthy and happy.
Anita McKinney
26 Jul 2014
REPORT
Thank you all for your care of me this morning! You also took care of my Mom who was feeling pretty bad about my ear infection. Love, wags & kisses Sabrina
A Google User
6 Aug 2010
REPORT
I just moved to Spokane and was looking for a new vet for my two cats. I picked Southcare because of its convenient location and in-house laboratory. They far exceeded my expectations! The faciliti... Read More
I just moved to Spokane and was looking for a new vet for my two cats. I picked Southcare because of its convenient location and in-house laboratory. They far exceeded my expectations! The facilities are very clean and the doctors and staff are wonderful! I really appreciated that the doctors will sit with you to answer any and all questions you may have no matter how long it takes. They also took the time to talk with me over the phone. I would recommend them to anyone! Read Less
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