Soundview Veterinary Hospital

my mini dachshund and I are new to Tacoma, and when she developed allergies I needed to find a vet. We called 3 or 4 in the area to get a quote on a new patient visit and Soundview was the least expensive at $55. We saw Dr. Hardegree and he is awesome! He was friendly, thorough, and really took an interest in Fiona. I feel fortunate to have found her such a good veterinarian. We'll be back for sure! Read Less

This has been a great hospital for our dogs. Dr. B is the best. Today they must have been overbooked. We waited quite a long time to see the Dr. and ended up spending 1 and 1/2 hours total see the Dr, have exam and shots. This is unusual . Usually we are in and out quickly . Read Less

The Tacoma Humane Society recommended this pet hospital. The staff were friendly and clearly love animals. All of my questions were answered best of all, my dog Finn was very comfortable around the staff. Someone asked me later in the day if I could recommend a good vet--I gave this vet an enthusiastic recommendation Read Less

The staff here was absolutely amazing with my dog who had not been in a vet before and was so nervous. They made her feel at home and she made it through the whole appointment without any issues. I left with so much information and a new favorite Veterinary Hospital! Definitely going back here. Read Less

I just cannot speak highly enough of EVERYONE at Soundview. These last two months have been tough for our pug, but I have 100% confidence in the entire staff. It’s never easy when your pet needs medical attention, but everyone there helps to take SO much stress out of the situation. Even with our pugs last two visits requiring surgery, she still wags her tail and is happy to see everyone there!! Definitely bring your pet here, even if it’s not the closest to you! Read Less

I love Soundview Vet. You can tell everyone really loves their job. There is an abundance of patience and I am always confident that my 150 pound Great Dane (my baby) is always getting the best of care. Thank you Soundview for being so reliable, open, honest, and friendly. Read Less

I don't usually do online reviews for anything. However, finding a good vet has always been something i thought an impossible task. I have been so impressed since moving to Tacoma and bringing my Rottweiler Baylee to Soundview. Both of the doctors I have had during appointments have been exceptional. You can tell they aren't pushing for the most expensive treatment but the one that makes the most sense for your dog. They also don't seem to see your pet as "work" but genuinely seem thrilled to see them and care for them. Kudos to this place and highly recommended. Read Less

They staff took on my emergency situation so gracefully. Everyone was beyond kind, and I would give them 6 stars if I could. I ended up having to put my dog down and they did everything they could to be as gentle as possible. Their prices are beyond fair and you can tell that they care so genuinely. Read Less

We just took our new puppy Zoey here today for vaccines and they were so helpful and great with her. She’s very shy and they helped me understand how to work with her, in addition to teaching me how to clip her nails and giving me a bag of treats! We will always use Soundview Read Less

I am very happy with the vets and staff at this animal hospital. They have been friendly, communicative, and easy to schedule with. We’ve been going there for about two months now and Binti isn’t even nervous when we arrive—she likes everyone she has interacted with and hasn’t had a negative experience even though we’ve gotten shots and the dreaded thermometer that goes you know where. Thanks for helping my dog feel safe in your care! Read Less

I've been several times since moving to the area from Seattle. Dr. Hale is fantastic and takes a lot of time explaining what she is doing, what she is seeing, and what she ultimately recommends in terms of next steps. I've also brought my pets to Dr. Martin. He, too, is very caring and patient in his approach. The only reason I'm giving it 4 stars versus 5 stars is that the waiting area communication could use improvement. If there's a customer at the front desk who is being served, you naturally sit down because you have an animal with you and you want to give the customer some space. However, the reception doesn't acknowledge your presence and if you're not proactive and perch right up front as soon as that customer leaves, they'll continue to serve whoever comes up to their counter and aren't aware of who is coming and going from the actual waiting area. I'll continue going there, as they treat my golden retriever like gold as well as my cat. They also believe an animal should never be in pain and approach pain management from different angles in order to meet the needs of each individual pet. It's top notch! The doctors are very knowledgeable and the front office are nice, too, but should work a bit on the service of the people coming in and leaving in order to ensure they are being fair with all (serving people in the order for which they arrive at the office versus whoever is more aggressive to reach the front desk). Read Less

I made an appointment to have my cat euthanized, only to come in and have the vet give a full exam and a guilt trip about how "we could do more", IN FRONT OF MY 5 & 7 year old kids that were ready to say goodbye. We ended up walking out with my 13 year old cat and today I'm cleaning cat pee and poop off my floor while my cat hobbles around my house. The front desk should have explained what to expect. The front desk has also failed to record and relay information about my dog's vaccines, and they have made scheduling errors- scheduling my dog to see the vet for his booster shots. This place is unprofessional, self-righteous and disorganized. Don't go there if you expect compassion or to be treated as an educated adult that is capable of making decisions for your own elderly pets. Read Less

My client had an extremely negative and horrible experience at a previous vet before I found Soundview Veterinary Hospital for her. We brought in her two cats today that are 17 yrs old and 20 yrs old. Everyone we interacted with today was very kind and patient with my client. The vet was immensely knowledgeable and really helped to ease my client's mind by thoroughly explaining his observations from the exam and his recommendations for treatment based on his findings. I'm not sure what the other staff members are called (please forgive me) but all of them were just absolutely wonderful and very empathetic towards my client. If anyone reads this review from Soundview I can't not thank you enough for your kindness and patience today. You are all top knotch and deserve the upmost recognition for your customer service and treatment of the animals that you that you take care of and their owners. Thank you, thank you, thank you! Read Less

I live 20 minutes away and still chose Soundview over any other vet that is closer. They saved my long time friend's life when no other vet could and I have been going there ever since. The staff there are all amazing, kind, compassionate and remember you and your pets names like you are part of the Soundview family. The doctors call back to check on your pet and are always just a phone call away to listen to any worries or discuss options. The prices are very reasonable, they give a military discount and they don't nickle and dime you. The office is welcoming and warm and if you have a pet that is ill and must stay for a bit they have a room with a big leather sofa so that you can snuggle your pet; they understand healing is as much psychological as it is physical. If your pet needs blood work or shots you dont have to make an appointment and they dont charge you for a Dr.'s visit. They go above and beyond to help you out in any way they can. Every one there is a true animal lover. The Dr.s sit on the floor to be at eye level with their patients and so your pet is not afraid, there is always a cookie and plenty of tummy rubs. They also fill medications for a very readonable price, or will fax the script to a place of your choosing. I can't recommend Soundview any higher, 5 stars isn't enough for these wonderful people. Read Less

*Dr. Martin is the only reason this place gets a 5 star review from me. If it weren€t for him being so nice, it would be a 1 star. I just got done with my first appointment with Soundview Vet. It's Saturday, so there was a bit of a wait due to emergency visits. I get it; mine isn't an emergency, so I can wait. They gave me a new patient form to fill out that was on laminated paper and had to be filled out with a marker. I didn't see a problem with this until the female receptionist made a snarky comment to the other male receptionist about my form. There were about 3 other dogs in their waiting room (which is pretty small to begin with), so I had to hold onto my dog pretty firmly while he whined the whole time. I knew I didn't fill it out beautifully; I have an 85lb nervous reactive dog in a 5x5 space. This is where the comment the receptionist made to the other receptionist stemmed from: "legible, huh?". This small comment ruined my experience here. If you want a form that's nearly written, give me a PEN and PAPER. Otherwise, don't expect a Picasso with an overused dry erase marker and a form that doesn't allow enough room for answers on certain questions. Hold onto a large dog that wants to sniff everything and fill out a form with a crayon on a sticky note. Tell me how you do. Here€s what gets me€ If you€re wondering what I wrote, ask me. Do not make rude comments thinking I won't know it's about my form. I am sitting right there. Now I'm sure you're wondering how I knew it was about my form, well, the male receptionist had it in hand and brought it to my room before calling me in. When he got up, that€s when the female receptionist said €legible, huh?€ with a sarcastic tone. This was so unprofessional. Having worked in retail for 4 years, I get that some customers deserve a verbal middle finger with sarcastic glitter sprinkled on top. But I was sitting there patiently while they ran a little late; no fuss or attitude from me. It may have been a small comment, but it was a rude one none the less. If the owner is reading this, I hope you are able to talk to your receptionists about leaving their snarky comments until after hours. I don€t care if you mock my form behind closed doors, but do not do it in front of your customer. The reason I was at Soundview was because my dog had gotten stitches and it looked like they ripped open. I was there to get them re-stitched, but when I saw Dr. Martin, he told me that it looks fine and that he wasn€t going to waste my time or money fixing something that wasn€t really broken. I really appreciated this and it made my visit quick. Since I only spoke to the dr with no actual work that was done, Dr. Martin walked me to the front desk and told them to just charge me for a brief exam. The male receptionist said (quickly) €We can€t change it in the computer once it€s entered€. I call BS on this, especially because as I waited to give them my card, the female receptionist said €it will be about 5 minutes for your bill to come up€. So in that 5 minutes, you€re telling me you reeeeally couldn€t change it to a brief exam? I spoke with Dr. Martin for maybe 15 minutes. Then again, you€ve already been rude to me, so why not keep it coming? I have had my last vet charge me for a follow up even when it was actually an exam, just because it was brief and no work was done. You can€t sit there and tell me that there€s no edit button on your screen when you€re adding and subtracting services when people check out. But, I€m not about to start an argument with people who clearly do not care about my experience. Regardless of their terrible receptionists, I enjoyed speaking with Dr. Martin and felt like he listened to my questions. I will be back because of my experience with the Dr. I gave them 5 stars only because Dr. Martin didn€t waste my time and answered my questions. My dog deserves a good vet, which is why I will keep them in mind when anything comes up. I just wish they treated their customers the way they treated the animals. Read Less

Friendly, caring, and professional staff, Dr. Brossoit is amazing at caring for my pups.. Always follows through and I feel completely confident in her findings when one of my problem children have to go often as she always diagnose the problem.Read Less

Soundview honestly has the best staff of any vet clinic I have ever been to. They are kind, compassionate, incredibly knowledgeable, and entirely professional. They clearly love what they do and it shows in their work. We brought our cat Frank to them when he began having some trouble breathing. They worked with us for several days as we tried to figure out what was wrong with him. Were it not for their incessant pursuit of a proper diagnosis our little buddy most definitely would not have made it. The care was reasonably priced for the quality of care that they gave. I fully recommend this practice and hope other pet owners like us are able to discover them to be the trustworthy and professional Vets that they are! I want to specifically mention Dr. Brossoit, Dr. Martin, Jen and Terry. Frank owes his life to them! Thanks! Read Less