We've been seeing Dr. Burton with all our dogs. We've gone through our older dogs~old age, heart problems and now our new puppies~LoLo Mae & Daisy Mae. Dr. Burton & his staff are truly the BEST!!! I trust them with everything when it comes to our babies. Thank you Evergreen Read Less

I really like this vet a lot. I never feel rushed when we see Dr. Burton, and he is very friendly. I used to go to a well reviewed vet in Portland, but I always felt like they were pushing unnecessary services. I've never felt this way at Evergreen Animal Hospital. I feel like the prices are reasonable and my pet is well cared for. I have always had to wait 15 minutes or so past my appointment time to be seen, and the checkout process is also a bit slow. I think this comes from not rushing clients, and not overstaffing which keeps prices reasonable. I don't mind a bit. Read Less

Dr. Burton and his staff did an awesome job.  I'm here on an extended vacation and so when my dog got a bit sick I wasn't sure if a vet would be willing to see her.  Dr Burton was able and willing to fit her in between an already full day, but still gave her quality attention and took time to explain what he was looking for and what the diagnosis was.  The techs and front staff were professional, did their job well, and were really friendly.  If I lived in Vancouver, this would be my vet clinic. Read Less

Dr. Burton was a godsend to us when we moved to Vancouver from Kentucky a few years ago. The entire staff is compassionate and knowledgeable. Our goldendoodle is treated well, and I feel like my questions are always answered. Affordable prices and fantastic service. Highly recommended Evergreen to any pet owner. Read Less

Thank you Dr Burton and staff for the excellent care you give my fur babies. The surgery on my boxer Robyn yesterday went smoothly and your skills never cease to amaze me. She's doing great today and I just can't thank you enough for giving her a new lease on life! God bless you allRead Less

There are not enough nice things to say about Dr. Burton and the entire staff at Evergreen Animal Hospital. I recommend everyone to them. I've watched Dr. Burton go above and beyond with my dogs, my friends' dogs, and my family's dogs. He has so much knowledge and experience, but more than that, he trusts when I know something is wrong with my girls, even if it seems insignificant at face value. The best thing I did for my girls was switch vets. They are getting top notch care and will always get that hereRead Less

My dog was scheduled for a teeth cleaning.  She ended up getting her FULL BODY SHAVED.  He had discussed this with us and we emphatically said DO NOT SHAVE HER.  He said he attended a seminar that if a dog had a skin problem to shave all their hair off.  A few hours after she was there I got a call that we could come and get her but to bring a sweater, that DAM doctor had given her a full body shave. This is a cocker spaniel who is 15 1/2 years old.  Can you imagine our shock.  Anyone who trusts this vet is crazy. Read Less

I will say that at first I liked Dr Burton at the Evergreen Animal Hospital when I brought my pet to him the first time. Although after having my dog receive a minor procedure done at this faciliy things changed. When I brought my pet in to get checked out I was told one price for the treatment and offered to pay before the procedure was completed because I was picking my dog up after hours later. I was told by the receptionist that I could pay when my dog had her stitches removed. My wife called and scheduled a appointment to have the stitches removed for this morning. I brought my dog in to have it done and the receptionist told me that their would be another charge for a tranquilizer to keep my dog relaxed. I was frustrated with this vet because they were not transparent in all the fees initially when scheduling the procedure. I explained this to the receptionist and she told me she would speak with the doctor. I received a phone call about 45 minutes later from Dr Burton telling me that I can come pick up my dog and he would not remove the stitches until my bill was paid in full. Never once did the doctor attempt to ask my side about the bill. I know he doesn't know I offered twice to pay and was told by his staff that I could pay after the stitches were removed. My thoughts are simple, know the whole story before you call a patient and accuse them of not paying their bill. Payment was never a issue. During the phone call attempting to explain to the doctor that I felt that his staff was not very clear on the fee's, he told me that they were and quickly attempted to get off the phone with me. In my opinion this is bad customer service and unethical business practice on their part. I'm sure he is a good doctor but BEWARE of all the fee's that go along with any procedure at this vet. Read Less

This clinic is not very transparent when it comes to fee's.  After offering twice to pay, once before the procedure and once before having stitches removed, I was told by the staff I could pay when everything was completed.  I left my dog to have the stitches removed and 45 minutes later receive a smug phone call from the doctor that he was finished with my dog for the day.  He told me he would not remove the stitches until my bill was paid from the initial procedure.  His staff obviously did not tell him to I tried to pay TWICE, and that I was frustrated about the fact that they continued to add additional fees.  My point is simple, be up front about all possible costs from the get go!  I will be taking my pet to another vet, but if you choose this clinic make sure you have all the fees up front.  They will nickel and dime you! Read Less

Love Dr. Burton and his staff!! We've been going to Evergreen for over 10 years. Had to take one of our pups to a different Veterinary clinic for an emergency. It was a nightmare!! Did a follow up with Dr. Burton today and he and his staff were amazing, as always. Thank you guys! Read Less

Dr Burton is so nice and so caring. I have an 11 yr old dog that I have always taken to big Corp Companion Pet. So tired of her never seeing same Dr. Her care will be at Evergreen from now on. Staff all so great a so good to you and your animal. Special thanks to Taylor! I would have never found you all. Thank you all so much! Read Less

This is my first visit and it was a recommendation, and I am more than pleased with the quality of service here. The staff are incredibly helpful and friendly. The waiting area is clean and calming. Dr. Burton is personable and compassionate in his care, and extraordinarily knowledgeable about his craft. I live in Portland and will find the extra drive time worth every trip to this place. Read Less

We love Dr Burton! He is very friendly with our big dog and she loves to see him! The staff here is always friendly and helpful and my dog actually likes coming here because she's fawned over! They offer sound veterinary advice and we even come here for nail trimming.Read Less

Dr. Burton and his staff are wonderful!!! I'm a passionate breeder that also helps with Bulldog Rescues. He is knowledgeable and patient with me. If ever I'm  not sure, he always reassures me of any choices I make on treatment for my animals. He doesn't  gouge you because you have a Bulldog, he is quite reasonable for all services. FYI, he owns a Bulldogs so he knows his Brachialcephalic dogs. They are my go to vet care in town! Read Less

Dr.Burton is absolutely without a doubt the best veterinarian I have ever had in my life, and as far as the girls on his staff the same, they are the most caring down to earth people that love there job and it shows in everything they do, I want to Thank them all for there help and support with my animals and my peace of mind , Your al WONDERFUL !!!! ; ) Read Less

Dr. Burton and his staff are all fantastic! I'm one of those complete animal nuts that won't trust just any veterinary office with my pet's care. Dr. Burton is absolutely awesome with the animals, he's personable, and he always teaches me something. I wouldn't trust my pets in stone else's hands. I always leave his office feeling fantastic! Read Less

Used to be a great clinic, but things lately seem off.  Some of his front staff are not knowledgable and can't even answer the simple questions at all and you hardly ever get to see him.  You drop off your pet and get a call to pick up most of the time.  Your communication is thru the front desk and the translation to him back to you causes things to get miscommunicated.  He needs to hire trained licensed technicians along with another vet.  Feel like he totally missed a major issue with my pet with the "wait and see" attitude. I finally switched to another clinic which has highly trained front staff and more than one vet to help.  Unfortunately it was too late for my pet. I had been with him for over 15 years. Read Less

Dr. Burton is the absolute best vet I've ever dealt with. He is highly intelligent, greatly experienced, and super friendly. He patiently answers all questions in as much scientific detail as one could ask. I couldn't be more pleased or ask for anyone better. I won't trust anyone else with my working GSD or my felines. Thanks Dr. Burton and crew. Oh, and that "google user" one star post below couldn't be more false and ridiculous. Totally the opposite of my experience and that of whom referred me. A certain animal hospital wanted to put down my friends GSD, Dr. Burton told him to bring the GSD to his office, he did exploratory surgery, found and fixed the problem, and the dog is alive and well today years later. Read Less

I have had nothing but good experiences with Dr. Burton and his staff. They all are very caring and sympathetic. I have had 4 dogs treated here over their lifetime. I wouldn't consider going anywhere else. Read Less

A coworker of mine referred me to Evergreen when she heard we were getting a puppy.  It is a bit of a hike for us from Portland but so worth it.  Initially we planned to go there for his first few shots and then find a vet closer to us, but we're so impressed I can't see us going anywhere else unless we have an emergency and need to get to a local hospital immediately.The front desk and vet tech staff are all kind, patient and attentive whether I'm speaking with someone in person or over the phone.  My favorite tech (can't remember her name - I am terrible) is so patient when I annoyingly pepper her with questions about this or that while she clips the dog's nails or takes his temp.  Dr. Burton is honest, knowledgeable and of course, fantastic with our lab.  Our pup went in today for his 16 week shots but he also had some other odd symptoms we were concerned with.  The team took care of the dog and my husband, who was worried and feeling like a bad puppy parent.  They assured him the dog's ailments were very common and that he needn't feel like a negligent owner.  When he asked about some other vaccines and treatments we'd read about, Dr. Burton was honest about the efficacy and told us what he would do for his own dog, even though it resulted in a lower bill for our visit.  They are clearly focused on the health and well being of the animals instead of their bottom line.  My husband left them today with some great advice, reasonably priced medicine and easy instructions for care over the next few days.  I thought it was sweet they were equally concerned with my partner's feelings and the dog's health. Read Less

I was visiting from CA when both my pets (cat and dog) needed veterinary care. I depended on yelp reviews to find a good vet and found Dr.Burton. I could not have wished for a better vet. Both of my pets received excellent care. He was able to see them on short notice and did not charge me an arm and a leg. They also did not try to sell me unnecessary treatments, as most vets I have been to do. I highly recommend this vet. The entire staff is professional and very kind, the care was excellent. Read Less

We woke to find our dog very ill.  He was perfectly fine the night before, so we were shocked and confused. On the recommendation of a close friend, we called Dr. Burton.  This was the best decision we could have made.  The staff was kind and worked to get us into the schedule right away.  It was a heartbreaking situation that ended in a difficult choice.  The staff was supportive and kind.  Dr. Burton was patient and understanding.  They supported our choice and us in our grief.  Our dog passed peacefully in a loving environment.  I would never go anywhere else for veterinary care after this experience.The office is large, spacious, clean and open.  There is ample parking in the lot.  Good hours and amazing service.  Your pets could not be in better hands.  This is the place to go. Read Less

I wouldn't trust anyone other than Dr. Burton with our animals.  I always know they are receiving THE very best care when they are there. I can't even count how many miracles he has performed for us and has saved us a lot of money because unlike most vets, he is honest, direct, and doesn't perform unneeded tests with overzealous treatments. I have met so many people that were devastated by a diagnosis their pet was given and the extreme treatments/surgeries the vets wanted to do but when getting second opinions from Dr. Burton they were relieved to have an honest answer and almost always was something he easily could take care of. You don't find people like him often. He also has such a great connection with the animals. Our animals have always been happy to see him and calm in his care. We are so thankful to have found Dr. Burton! Read Less

Dr. Burton was recommended to me by a friend of mine that had just also changed to Evergreen. She found a lump on her heelers leg and her previous vet had wanted to amputate and do chemo.  She took him to Burton for a second opinion and he felt he could remove the whole tumor, save the leg and not put the dog through chemo. The surgery was a huge success and he has had no recurrence. My experience with him has been equally wonderful. The staff is incredibly welcoming and when Dr. Burton walks into the room he makes you feel like your pet is the most special creature in the world.I cannot say enough wonderful things about Dr. Burton. Read Less

Excellent Veterinary Services. Dr.Burton has been our vet for a number of years and we would highly recommend him. His staff has always been very friendly and competent. Our pets actually enjoy our visits to see Dr. Burton. Read Less

Dr Burton is wonderful and I would recommend him to anyone...if they can get past the rude, unknowledgable staff. I have been going to Dr Burton for 18 years now and have recommended this vet to numerous people. We had a very hurt stray kitty show up on our porch. I called inquiring if we could bring him in to be checked out but the problem was we had to catch the kitty first. I was told that I had to make an appointment. I didnt get this answer the first time I called. The gal at the desk took a message and called me back the next day. Not only did it take a day to return my call, the gal did not answer any of my questions and blew me off. I am floored by this treatment and am totally turned off. We are switching vets immediatly. Dr Burton really needs to teach his desk staff some customer service skills. Read Less

I have to agree with many others. If this were only based on Dr. Burton it would be five stars. Dr. Burton's skills are above and beyond other vets I've had treating my animals over the last 20 years. He is very knowledgeable, and he has used that to save my ""special needs"" dog many times over. He is straight forward about diagnosis and prognosis (we've had two cats with terminal illnesses and he has been extremely supportive, but also realistic about the outcome). The vet techs are nearly universally wonderful. Only one strikes me as not being very compassionate with animals. Like others, though, I have had nearly 100% bad experiences with the front desk staff. Rude, impatient, and they act like I'm insulting them by asking them to do their job. I ignore them, and push to get what I need because Dr. Burton's skills are unmatched. But, I can say that in any other situation I would never put up with the rudeness from the front desk. Read Less

I found Dr. Burton when I had a cat who had seizures and he worked for another vet's office. We have used Dr. Burton's services for 3 cats and one dog since that time. He is very patient, knowledgeable, professional and personal. He has always given us and our pets the utmost attention. That is why I have been more loyal to him than even my own physicians. In fact, I joke that I named my now 23 year old son Mark in his honor! My pets have all had healthy long lives and I attribute that to his guidance and care. Read Less

My two beagles came from a breeder who was once reputable, and the most amazing dog I ever had came from her. My two current lovies, however, are inbred. They deal with all kinds of issues, from minor ailments like itchy skin to serious conditions like grand mal epileptic seizures and apparently a compromised lymphatic system. I didn't expect Sam to live after he had been seizing for over 24 hours, and it took Dr. Burton almost 4 days to bring him back from the brink. Molly picked up Rickettsia, a terrible parasite. After months of it recurring, Dr. Burton finally removed the lymph glands in her neck, and she was finally free. Next, she had a tumor on her spleen, and in a very delicate surgery, both were successfully removed. Her latest problem was cat food and candy. She was getting into it, and I didn't know until she didn't eat. Good Lord, she is a beagle, and has NEVER turned down food. She had pancreatitis and secondarily that impacted the function of her liver. She became jaundiced, throwing up, not eating. She is recovering. Each of these conditions is life threatening, and Dr. Burton is marvelous. Now his staff. They are hard working, intelligent, professional, friendly, and polite. Check-out is not fast, because they deal with each of us, one at a time. It is completely personalized service when it is my turn, just like when Mark is examining my dogs, it seems like I am the only person and my dogs are the only patients he has. I don't mind waiting when it is your turn, because you deserve the same attention that I get when it is my turn. Kudos to all of you, especially Sarah, Donna, Kate, and Hooray Kelli is coming back! I love you all! Ignore those evil reviews. They just don't understand or are impatient. Read Less

This would be a 5 star rating if I considered only the ""professional"" services, however that is not ones total experience when dealing with a veterinary clinic Over the past 8 years I have had my pets into this hospital on multiple occasions and for multiple treatments, procedures and services. I can not express enough praise for Dr. Burton's skills and expertise and equally I can not express many pleasant encounters with his staff. They appear rude, uncaring, untrained and totally incapable of doing much more than making appointments and taking money. They can never answer even the most basic questions. Point in question...I recently left my dog for a dental...I asked what they had done...she didn't know. She had to go ask ""the doctor"", but then return with only half an answer. Then I asked the result of 2 other things I'd had questions about. Again she didn't know, had to go ask the doctor...came back to say there wasn't a problem, everything was ""perfect"", but the vet tech ]?] that saw the video said there was definitely a problem...cheese!!!! Read Less

Dr. Burton is very knowledgeable and has a wonderful bedside manner! I breed English and French Bulldogs and I would not take them anywhere else!! I have had some awful experiences with other veterinarians but Dr. Burton and his staff have always treated me with respect, answered all of my questions in great detail in terms I can understand. He also does not make me spend wasted money on on procedures or test not necessary as other clinics have taken advantage of doing to me. I recommend Dr. Burton to everyone I meet!! Read Less

The staff was very uncooperative. Just short of rude. We had called several times prior to coming in for the procedure. The price changed each time we called. We made an appointment and guess what the price went up again when we got there. After we started asking questions they then refused to even do the procedure. I?m glad we chose to go some where else. This vet came with high recommendations but failed miserably in this case Read Less

I've had pets all my life (over 50 years) and I've been to lots of vets. I've only recently found Evergreen Animal Hospital and I can tell you that Dr. Burton tops my list of compassionate, knowledgeable, caring doctors that have treated my animals over the years. He's down-to-earth and interested in the animal's welfare. His staff members are well-informed, cheerful, efficient, and friendly. The facility is clean and bright. I had to have one of my dogs put to sleep today - I could not have asked for a more empathetic and kind ""good-bye"" for my little guy. If you want to know exactly what kind of vet you have, this type of visit will bring out either the best or the worst and in my opinion, Dr. Burton is the best. My little dog was treated with the utmost respect and kindness possible. I highly recommend Evergreen Animal Hospital to anyone who has a pet that needs a doctor. Read Less

When we took the dog in here, they ran a bunch of tests, they have seen him before and he was already taking some medicines for certain problems...he is an old dog, and things are starting to go, but we want them to go in the least painful way and we also would love to keep him around as long as he is healthy. Anyway one of the staff members carried him and then dropped him on the ground - not from a long distance, but he is an old dog, he lost his footing and fell. Second, he was in for an appointment about lunch time, and was picked up after work and there was a charge for the time he was in the office, and yet they said he needed to be dropped off, and picked up. Also the vet was impossible to talk to after to explain his condition or to answer questions. The staff didn't know the answers and said they would ask him and get back to us, they never called back w/ the test results and then when we called to see if he needed to come in again they said yes, but they said he had what had been diagnosed already by that same clinic only 3 months earlier - a disease that won't go away. So I am not sure what they checked for, and the vet was booked all day and didn't have the time to call us and answer our questions. I feel like it is totally hopeless going here. The staff is uncaring and downright mean, you wouldn't think they would choose the career of working w/ animals and I certainly won't trust them again. Read Less

Dr. Mark Burton's enthusiasm and affection for his patients are very clear. One of my dogs is usually shy and fearful around strangers, so I feel nervous taking her anywhere. But Dr. Burton calms her right down and is very patient with her. My dogs and I enjoy seeing him and his staff, all of whom are helpful and good at giving detailed explanations if you have questions. Read Less

Dr. Burton and his staff are friendly, knowledgeable, caring and competent! We have been taking our two dogs there for the last 9 years and they have never let us down. One of our dogs got cancer last Spring and he was very caring when he let us know and was very down to earth about the options we had. We took Dr. Burton's advice on treatment and that dog has been great ever since! He is funny, welcoming and our dogs do not get scared going there! I highly recommend Dr. Burton and the Evergreen Animal Clinic! Read Less

When I was a kid we took our Mini Schnaz to Evergreen and he recieved his shots there, was neutered there and Dr. Burton was wonderful. Recently my two female dogs to him to get their spay and shots, he is wonderful and they love the vet. His receptionists are very personable and even have little kitty and doggie treats for your pets!! His spay/neuters are the best I've seen in the SW Washington/PDX area (we got our cat fixed at a clinic in PDX, it was HORRIBLE, I wish I would have taken the cat to Dr Burton as well). All of the animals we've ever seen come and go from Evergreen have been happy and well cared for. His prices for the services are reasonable, esp. when you consider he takes a great deal of care with the animals. I highly recommend him to anyone, heck I drive all the way from Milwaukie because I just don't trust anyone else!! I've been to MANY dog and cat hospitals, Evergreen is hands down the BEST -- and if you don't believe me try it for yourself, you'll think the same thing :) Read Less