I can’t say enough about the wonderful care my pet (cat), Midnight, received over the years at Fox River Animal Hospital and with Dr. Shepherd and his staff. We had taken Midnight to FRAH since we go... Read More
I can’t say enough about the wonderful care my pet (cat), Midnight, received over the years at Fox River Animal Hospital and with Dr. Shepherd and his staff. We had taken Midnight to FRAH since we got her at 8 weeks old, 22 years ago. Although Midnight was never happy to see them--really anyone who messed with her, except for me :)--Dr. Shepherd and all of his staff always treated her with great care and respect, and she got excellent medical care. I always felt comfortable with the thoroughness of the diagnoses, Dr. Shepherd’s and his staff’s knowledge, and their compassionate care. In the past three weeks, as Midnight was going through kidney failure, they saw her as many times as I needed to bring her in, making appointments available for me whenever I needed them; and staff members and Dr. Shepherd himself called me every couple of days to find out how Midnight was doing. They provided her with meds and other care to make her as comfortable as possible; and when it was time to help her for the final time, even though it was Saturday morning and Dr. Shepherd did not have office hours, he came in, met the whole family at the clinic, and helped to end her suffering. Although last Saturday was very traumatic, losing our dear little friend after so many years, Dr. Shepherd and Christie were so wonderful and caring to both Midnight and me, and Midnight left us very peacefully. Thank you, Dr. Shepherd and your entire staff for your care and compassion. Read Less