It was years ago, but I really feel I need to share these experiences. I took my cat Milo for an emergency visit. They told me it was probably some kind of infection and prescribed antibiotics. I didn't want a guess so I took my severely ill cat to the Elkhorn Veterinary Clinic and after exam and consideration of my idea (that perhaps there was a bug inside him) they did exploratory surgery, found infect larvae in my cat's head, and said he would have died if I had listened to the Delavan vet. This was not a huge surprise to me because my previous experience with Delavan Animal Clinic caused my other cat's death. (I'm not sure why I even tried Delavan first honestly) This is that experience: My cat Romeo, after being lost for days, came crawling home with a broken leg. He was an otherwise healthy, amazing 3 year old boy. I took him here and the vet put him in a cast, said he would need xrays once a week for 6 weeks. Well, apparently, they could not keep him still enough and were afraid of being bitten (which I now know is ridiculous after working at another vet, there ARE muzzles for cats) so the vet said he would NEED anesthesia every week for 6 weeks, to do the xrays. (did not even suggest any kind of relaxing medication first) He did not explain the risks of this and I was unfortunately too dumb and trusting at the time to question it. During these 6 weeks my cat was also shaved, due to some matting. Well, since then I've done professional grooming and am very upset that the groomer there did not even mention that Romeo could be put in a muzzle and those few mats could be combed out, no shaving needed. Instead he was shaved and they insisted on anesthesia to do it, which is NOT necessary, but the vet acted like those 7 doses of anesthesia over 6 weeks was totally safe. At the beginning, I DID say I did not want the older vet there working on my cat, he was in his 80s and I didn't trust him to not make a mistake. Well I found out later on, after by chance working with a vet tech that worked there, that the older vet often gave too much anesthesia and made mistakes. And as it turned out, on my cat's the last visit, the old vet, would I DID NOT want, took care of my cat. My cat came home from his very last appointment and over the next 5 hours suffered from increasing breathing difficulty, and died before I could take him to the emergency hospital,(who would not see him anyway unless they had at least 3k up front) Romeo died the most EXCRUCIATING death from heart failure over the course of hours. It was like he was drowning. I cannot tell you how devastating that was for me and my family. I should have sued the place honestly, but I was too depressed to do anything. I STILL for horrible about it all, years later. I wish I had never taken him there to begin with. PLEASE PLEASE always ask for the risks and do your research to verify. I know the vets responsible ARE still practicing there so be careful if you do use this place. Anesthesia is NOT something to be taken lightly and for things like xrays and grooming, it does NOT need to be given. After working in a vet clinic doing grooming, and working with some extremely nervous and aggressive animals, I can tell you FOR SURE that what you need is competent employees, proper tools and natural tranquilizers, not anesthesia. Read Less

We have been going to DAC for a few months for our small breeding program. We are very familiar with Dr. Benzon, and Chris the receptionist. In our short time we have seen many veterinarians, many of them being part time staff so unfortunately you never really feel like your getting to know anyone. But our needs where getting met so that was ok. Out of everyone I had seen I felt that Dr. Benzon greatly understood, and exceeded our expectations,.” I took our lone puppy from ou...r most recent litter in yesterday to have her tail docked and dew claws removed. I myself have done this procedure before but my clients pay for these puppies, expecting them to have perfect tail length, completed by a professional. Once I arrived and was taken back to the exam room, I heard a man comment to a veterinary technician, “I don’t know how to do a Mini Aussie tails.” I said it's ok I do, but I wasn’t quite sure if he had heard me say this or know I heard him say he didn't know how! This confused me, as I had made my appointment in advance, and I was under the impression my veterinarian would have been prepared for our appointment. He comes in the room and I informed him that the length of the tail should be approximately 2 notches long, I then proceeded to show him an example of the desired length with my fingernails. When I looked back up he was uncomfortably close to my face, he then proceeded to grit his teeth and rudely informed me that if “I was going tell him how to do this, I’m not doing it! I was so appalled by his expressions and his unprofessional demeanor. I replied, “You just said that you didn’t know how to do it.” He then came back to the close proximity to my face and yelled, “I said if you are going to tell me how to do this I’m not doing it!” I asked him why he was being a rude to me; I was just trying to help. Then the veterinary assistant came into the room, and I again asked him what was happening here? He replied with above statement. Finally I just told him exactly what I was thinking, as he had pushed me to this point, that he was a rude awful, little man, and that he will not be doing my puppy or any of my dogs. The problem here is he was too hardheaded to listen to my advice, as I have been taking my puppies to have this done for awhile. I am so glad I refused to let him preform this on my puppy, as I am sure his arrogance towards me, would have interfered with his work. I feel very strongly that it was because I am a woman he treated and talked to me rudely , and I truly believe that if my fiance had been at the appointment with me, he would have not treated me in that manner. We will no longer be using Delavan Animal Clinic. I am prepared to pay more somewhere else if that means I will be treated with respect. His behavior was out of control and very unprofessional. See More Read Less

We have been going to DAC for a few months for our small breeding program. We are very familiar with Dr. Benzon, and Chris the receptionist. In our short time we have seen many veterinarians, many of them being part time staff so unfortunately you never really feel like your getting to know anyone. But our needs where getting met so that was ok. Out of everyone I had seen I felt that Dr. Benzon greatly understood, and exceeded our expectations,.” I took our lone puppy from our most recent litter in yesterday to have her tail docked and dew claws removed. I myself have done this procedure before but my clients pay for these puppies, expecting them to have perfect tail length, completed by a professional. Once I arrived and was taken back to the exam room, I heard a man comment to a veterinary technician, “I don’t know how to do a Mini Aussie tails.” I said it's ok I do, but I wasn’t quite sure if he had heard me say this or know I heard him say he didn't know how! This confused me, as I had made my appointment in advance, and I was under the impression my veterinarian would have been prepared for our appointment. He comes in the room and I informed him that the length of the tail should be approximately 2 notches long, I then proceeded to show him an example of the desired length with my fingernails. When I looked back up he was uncomfortably close to my face, he then proceeded to grit his teeth and rudely informed me that if “I was going tell him how to do this, I’m not doing it! I was so appalled by his expressions and his unprofessional demeanor. I replied, “You just said that you didn’t know how to do it.” He then came back to the close proximity to my face and yelled, “I said if you are going to tell me how to do this I’m not doing it!” I asked him why he was being a rude to me; I was just trying to help. Then the veterinary assistant came into the room, and I again asked him what was happening here? He replied with above statement. Finally I just told him exactly what I was thinking, as he had pushed me to this point, that he was a rude awful, little man, and that he will not be doing my puppy or any of my dogs. The problem here is he was too hardheaded to listen to my advice, as I have been taking my puppies to have this done for awhile. I am so glad I refused to let him preform this on my puppy, as I am sure his arrogance towards me, would have interfered with his work. I feel very strongly that it was because I am a woman he treated and talked to me rudely , and I truly believe that if my fiance had been at the appointment with me, he would have not treated me in that manner. We will no longer be using Delavan Animal Clinic. I am prepared to pay more somewhere else if that means I will be treated with respect. His behavior was out of control and very unprofessional. Read Less

The staff here is so nice and friendly. We bring her cats up here all the time and absolutely wonderful staff. They know what they are doing, they don't keep you waiting too long, and they put the comfort of the animals first and foremost above anything else. Their prices are wonderful as well and not too expensive especially for a vet clinic Read Less

This clinic is truly 1 in a million!! It's rare to find a clinic that puts your pet's health and well being above the $ in their pockets!! Dr. Steve and the entire staff at Delavan Animal Clinic go above and beyond for all 4 of our animals. The things they've done for my family are worth 10+ stars! Bring your animals here... you'll never go to another clinic. I know I won't. Read Less

Great vet who does not spend frivolous money on office but does have state of the art equipment. They are cautious in their use of tests being extremely cognizant of their clients household income. We currently have 6 year old, Newfoundland & Great Pyrenees both in excellent health. The clinic has on staff multi-generational Doctors who have seen the full range of ailments. Read Less

I have been bringing my dogs here for years and I will not go anywhere else. The staff is very professional and they make me feel like family. The boarding staff is great also. The staff goes out of there way if need be. Read Less

My dog passed away at Delavan Animal Clinic, the doctor and staff were awesome and helping thru this difficult time. The doctor even said a prayer with me. Oh , how I loved that. I truly miss my dog, but they made it a little easier for me on that day, and always Read Less

I am truly, truly BLESSED and happy I took my 6 year old female boxer Sally here today. She sadly has to live there for 10 days for an unfortunate territorial event that happened. We were going to put our dog down, but the vet dr said there was hope and was glad I was going to look into training sally with the territorial issues she has because she is a very sweet, loving dog who has territorial issues whose gone through 2 losses of owners. The front desk clerk Christine- man is she a sweetheart and is explains everything, cost, what they will do VERY well. She greeted my Sally girl with so much love and sally just adored her. The vet assistant and I believe an intern/helper was just as great with Sally. Loving her, petting her, giving her a treat and just answering all questions. The DR- OMG she is AMAZING!!! She stayed int he exam room with me for an HOUR explaining EVERYTHING she was doing and giving her and what will come of her stay. She gave me hope with my pup. I am excited to bring her home in ten days! I love that she answered ALL questions without any frustration or agitation. She was VERY happy to answer questions and explain very well what I was asking. They let me and my daughter walk Sally back to her "Room" showed us around and let my daughter give her puppy one last treat before we come back to visit her, which is so cool that we can visit and walk her on the property to assure our dog that we are still here for her. I HIGHLY HIGHLY HIGHLY recommend this vet. Very well priced and you get the BEST service!!!! Thank you all for being so amazing!! They found all of Sally's favorite itch spots, and I know she will be very loved and cared for!!Read Less

I took our 15 years old dog (Mickey ) in to have her teeth cleaned. Dr Bob took care of her. Steve and his entire staff are knowledgeable and provide great service. We have been taking our pets to the clinic for the past 20+ years. Thanks Delavan Animal Clinic! Read Less

I dropped off our pup for her first visit and a procedure keeping her overnight. Friendly, knowledgeable and helpful staff. Even better, we received 2 calls to update us post surgery. One from the Dr. himself! Great team, very professional and made me feel so comfortable leaving our baby with them. We know this is the perfect clinic for us.Read Less

They treat all clients like family and are understanding and cared for my precious cat named Firecracker really well I will not go anywhere else for her care. Plus my cat felt more comfortable here than Ann st vet clinic Read Less

Best clinic I have ever been too. Friendly and compassionate. Have walked me thru many tough times with my animals. I have great peace knowing they are there for me and my zoo. Highly reccommend this clinic. Read Less

I took sugar to get her teeth cleaned...first the doc never comes to talk to me so who knows if he even did the physical i got charged for...then i was suppose to pick her up between 11 n 12...she wasnt done till 2...they hand her to me to take home with her iv still in...then as im pulling away notice they broke her nail! Went all the way to Delevan....cried all the way home...she is my baby and did not deserve that...who knows what all happened to her in that office! One tech did not know if she had teethe extracted...the other had to run back and ask the vet after i asked if i should expect bleeding..because again i not once saw the vet on this visit! I drove from waukesha on a recommendation....YOU ARE STUPID IF YOU TAKE YOUR LOVED PET HERE!!!!!# Read Less

i will never go anywhere else!!! LOVE LOVE LOVE this place. the staff is amazing; so friendly and they genuinely care about the well being of the animals. they go out of their way to find a solution for you and your pets needs. i was referred to delavan animal clinic by my brother when i moved to elkhorn. after getting reviews of other clinics from friends and family i had decided to try DAC. i have since told all my fur baby parents (friends and associates) about the awesome care i get here. i have used their vet facilities as well as grooming and i have never once been disappointed, and as far as i can tell, neither have my pets. pricing is also very good. i highly recommend this clinic for anyone in walworth county. it's worth the slightly further drive out of town if it's not the one nearest you. way to go staff!! keep up the amazing work!!Read Less