Odyssey Veterinary Care

I have been going to this place for 4 years now. I have never met a more friendly bunch! They are very knowledgeable and it's clear that everyone truly loves their job and the animals! I trust them fully with my animals! Read Less

I am so glad that I was referred to Odyssey Vet by another french bulldog owner. I absolutely love this clinic! They were one of the only vet clinics in Madison that were able to perform my dog's nares and palate surgery. I was nervous about having him under anesthesia, but he has recovered incredibly well. Dr. Stokes spent a long time getting to know us and providing lots of information and options to treat his various conditions. The vet techs are amazing: so thorough in explaining everything pre and post-op. They called me to check up on him the next morning and the morning after that, asking me about every possible issue (and encouraged me to call if I had any questions). ❤️ The clinic itself is very comfortable and welcoming. They are open until 8pm most weeknights! Lastly, the actual cost was at the very low end of the surgical estimate and they took care of all his "maintenance" (nails, ears, and anal glands (at no charge). The individual charges were very reasonable. I'm thrilled to have found our new vet. Read Less

Supportive, helpful staff. We have been taking our cat here for three years and our puppy for just under a year. They are honest about what things can wait any what is good to prioritize. And if you're worried about your pet, you can always call them during business hours to ask them about the symptoms and whether or not you should bring them in. Great options for evening and weekend appointments. And they are all so great at handling both of our animals. Our puppy loves going to the vet, and I think it's because of the staff at Odyssey! Read Less

My cat started having issues in January 2018. A different vet took care of the issue but he still wasn't doing well. Not eating, vomiting, losing weight, etc. I needed to find someone else. Odyssey was the best decision. When I took him in the staff was very kind and informative. I wasn't made to feel bad because I was having to base some decisions on my financial situation. They were very understanding, the daily followup calls were reassuring to know that even though we were brand new they took time to check in. We had a couple of visits in a 2 week span and the doctor stated her serious concern for my cat and honestly her sincerity really helped me understand the seriousness of the situation. Unfortunately, my baby boy passed away. I called them sobbing and had to bring him in. The tech that sat with me as I held my baby boy was a doll. She just let me talk and tell her about Ernie. He was such a good boy and everyone fell in love with him. The out reach they have provided even today, a week after picking up his ashes, it is very touching. No they are not the cheapest vet (not outrageous either) but customer service wise made me so glad I paid a little extra. I will gladly send anyone looking to this vet. Read Less

The staff here is so friendly, and they always remember me and my pets. They take the time to care for each patient brought to them, as well as to follow up promptly even for the littlest procedure. When my dog passed, they all sent an extremely thoughtful card that everyone who worked with him had signed and written a sweet message. Six months later, once I brought in a new dog, they instantly recognized me and congradulated me on the new adoption. Wouldn't go anywhere else for my pets' care. Read Less

I needed a new vet when I moved to the area just over a year ago. I have a senior dog and Odyssey has provided excellent care and service. My dog doesn’t do well with appointments and Dr. Young and the the vet techs are so accommodating and thoughtful with how to approach the situation. They try different methods to keep him calm and remember what works at the following appointments. They are responsive to contacts and appointments are easy to schedule online. I highly recommend Odyssey! Read Less

This is a vet clinic that really cares about the pets and people coming through the doors. I was incredibly impressed with every aspect of the service that was provided. The staff are thoughtful, knowledgeable, and professional. They make sure to check in with you multiple times after a check up and procedure. If you have any questions you can call and someone will be there to answer your call. I strongly recommend checking them out. Read Less

Exceptional care.  We've been going to Odyssey since 2010 and can't say enough about our great experiences (cats).  They've been very supportive through putting a cat down as they were closing to regular visits, teeth cleaning and esophageal tumors diagnosis. They provide a variety of treatment options to fit your family, pet health and pocket book.  All staff has been super friendly and helpful (even with our jerky cat who is normally hooded at the vet). Read Less

Dr. Lewis helped to diagnose my dog with Cushing's and got him on the right combination of medications. He's coming up on his 12th birthday...a year ago I didn't think he'd see the day, but he's doing amazingly well. The staff at Odyssey are caring, understanding and professional. Read Less

Odyssey Vet was VERY impressive!!! I used to be a vet tech, so i have very high standards for veterinary care! I took my cat in today for a cough, and they worked with my budget, and gave great care! The environment was cozy and the staff was all very friendly and helpful! I highly recommend this clinic! Read Less

The most friendly vets I've ever encountered. Have seen most of the staff between our two dogs, and like them all. I love that they have extended hours, and they are always able to fit in a short-notice appointment when needed. Read Less

I had a great first experience here with Dr. Schwarz. I wanted to switch to a different veterinarian who has knowledge on geriatric care for dogs. After some researching and reading through Yelp reviews, I decided to try out Odyssey!My 11.5 year old beagle has been showing signs of cognitive decline, so I wanted to take her in. She also has been itching herself bald. Dr. Schwarz was very thorough, tested her skin for any issues, and determined that there was nothing irritating the skin, so she sent us home with antibiotics and anti-itch for starters. I loved that she sent a thorough email after the visit which included a questionnaire to assess whether my dog is experiencing cognitive decline.The vet technicians were super nice and good at listening to all our concerns. Read Less

The first issue we had was when we wanted to get our puppy neutered. Because our dog was a larger breed dog, they suggested we wait until after he was 6 months old. Our dog also had some hip/back leg issues. The vet noticed he had a 'straight gait' at a young age and we would notice some occasional limping. We were told when we got him neutered if the issues still presented they could do x rays while he was sedated. After our discussion about the neuter, we had requested an estimate. They sent we an estimate that was a little over $300 on the low end and a little over $500 on the high end. Our dog was under 6 months when requesting this. Fast forward to our dog being almost 8 months old. Later that day I receive a NEW neuter estimate that is almost TWICE what the original was. No one had told us that it was that much more expensive to wait until after he was 6 months old. After numerous emails and speaking with the clinic manager they were willing to deduct the $75 scrotal ablation, but it was still an outrageous neuter price. We had the x rays taken also. They called to tell us they were sending them over to an orthopedic surgeon they use frequently to review them. Long story short they call us back and tell us the surgeon doesn't believe it's a hip problem, but maybe a knee issue and we can either take him for a consult or give him pain medicine as needed. We scheduled the consult and spoke with the surgeon. It turns out after the examination he thought it could hip dysplasia. I then asked what could be done for it. He said nothing except to medically manage it. He stated that had our dog been younger, around the 4 or 5 month age he could have possibly done something, but since he was at his full stature there was nothing more that could be done. I did not push the topic, I was trying to absorb what he was saying and take in our dog needing pain killers for life. After that appointment I had received a call from Odyssey to see if I wanted to fill the pain medications through them. I called back and said yes let's go ahead and do it, but I also wanted to try and understand why x rays weren't taken sooner and I was trying to understand what this surgeon was saying so I asked the tech to please ask the vet and get back to me. The vet (Dr. Young) calls me back and instantly has an attitude about the 'concerns' I have and she wants to let me know that she has already called the surgeon and he says he made no such comments and didn't diagnose my dog with hip dysplasia either (even though I have the paperwork at home that says 'right hip dysplasia') and he spoke about having a good base of x rays to go by for the years to come to see how it progresses. At this point I am beyond upset and she claims to have no idea what I am talking about and goes on about obviously I don't trust them and it's probably best we go else where. It is probably best we go else where and we are, but I could not believe how unprofessional she was. I felt like they knew they had maybe waited too long or maybe they weren't used to people calling them out or questioning them or maybe they were still upset over the fact that I caught the price difference in the neuter. I am not sure, but I can tell you I have never dealt with anyone in the vet business as rude as her. As far as the orthopedic surgeon, I have yet to get a hold of him, but will and I am having another surgeon go over the print out he gave me with what he thought was wrong with our dog and look at the x rays if I ever get them. They never sent me those with our dog's records. I felt as if the doctor thought I was making this up, but I am not sure where I would have gotten the information if it wasn't the surgeon. This all happened in the same day. I was simply asking a question and they immediately got on the defense. My advice is to stay far away from this place. After talking to other vets this week and finding a new one, I am learning how much they over charge compared to other clinics too. This place is definitely in it for the money. Read Less

I've taken my cats here for almost eight years for everything from routine to urgent care, and recommend them to all my friends and family with pets. Appointments are easy to schedule, everyone's super-friendly and knowledgable followup communication is a cinch (whether via phone or email). They're also quick to answer whatever follow-up (or just random) questions I have about my pets, and offer extended hours, which has been a boon with my somewhat erratic schedule.They're also very compassionate and straightforward about managing the best care for your pet when your budget is limited -- I've had clinics in the past who'd guilt trip me into all sorts of extra expenses, implying "or else I'm a bad cat-parent," even though my finances were clearly limited. The staff here were candid with treatment options for my pets, what could be put off and what couldn't, and setting up payment plans when necessary. Read Less

I have been more than satisfied with every visit. I've taken my dog here for both routine checkups and urgent care. I love their after visit summaries. They are very caring and responsive to dog behaviors. All staff is friendly and it is always easy for me to schedule. I recommend this place any time I have a friend looking for a vet. Read Less

Odyssey Veterinary Care always has done an amazing job with caring for my puppy! From yearly physicals, to phone calls to check in on my pup to see how he is feeling, this staff is exceptional! I highly recommend OVC!!! Read Less

Love love love this place! I've been coming to Odyssey for over 10 years. Every doctor is amazing and each of them love my dog, Arrow! More importantly, Arrow loves the entire staff and never hesitates to walk in the door - that speaks volumes! Read Less

I love Odyssey Veterinary Care! When I had my 17 plus 4 month old Shih Tzu put to sleep 2 years ago Odyssey Veterinary Care was so comforting. Including follow ups, cards and a memory candle. This all helps so much. Now they take care of my little Shih Tzu since he was 2 months, who is now 4 years old . He loves them! He loves attention anyway but Odyssey Veterinary Care gives him a lot of attention!!Read Less

You guys are amazing! We have two problem children and you have always been able to sort it out quickly and keep me at ease, Samson got bit at the park last night and I was able to bring him in today and leave him there all day to get all the care he needed. Finley only likes certain people and Lauren is her go to lady! I cant thank the Odyssey Staff and the Vets enough for all that you have done for our little family. The amount of times I have called and emailed asking questions is probably more than most dog moms but you guys have never seemed annoyed or bothered.Read Less

We have moved around a bit with the Army and Dr. Lewis and the folks at Odyssey are the best we have worked with. Our Lucas received a very thorough exam and they took the extra time that was needed. Dr. Lewis discovered the underlying issue for Luc's troubles that other docs had missed. So although his time with us will be more brief than anticipated, we have peace and are very appreciative of the care we received at Odyssey. Read Less

I was very nervous about how my cat, Hazel would handle being outside of the house for the first time in a while. She was very curious and the staff was very friendly towards her and myself. I felt very well informed about the process. I feel very comfortable placing her in their good hands. So glad they were recommended to me. Will be going back again. Read Less

We recently switched to Odyssey after a friend recommend them, they are amazing. Everyone that works there is friendly and helpful. We have two dogs and they are great with both of them. One is a little shy & anxious but everyone is very patient with her. Read Less

Odyssey is amazing - my puppy Beef is excited to go see you every time! All the staff are wonderful and friendly - the first visit you are sent home with an arsenal of information on how to best take care of your new pet! What I appreciate the most is the follow-up calls checking in to see how Beef is doing and if there are any continued concerns. You guys are the best and I always recommend your clinic to anyone looking for veterinary care for their pet! Read Less

I am not from the Madison area, but traveled to have my recently adopted rescue dog assessed here because of the great reviews. My previous dog went to a vet in my area, but they were highly priced and always pushing me to buy unnecessary products I couldn't afford. The other vets in our area had month long waiting lists, whereas it was super easy to schedule an appointment at Odyssey.The staff here are wonderful, from the front desk to Dr. Schawrz (the vet we saw). They have a fenced in yard that my dog could play in while we were waiting, which he really enjoyed! Dr. Schwarz and all the staff were extremely friendly and helpful. Dr. Schawrz is very knowledgeable and the front desk staff and techs were sweet to my dog, you could tell they truly love animals.I am a single dog mom who recently graduated college, so I don't have a ton of money. Dr. Schawrz was understanding and helped me decide what tests were absolutely necessary for my dog so that I didn't have to spend a ton. I felt like the entire staff really cared about my dog, as they called and emailed to see how he was doing afterwards, and had me send them pictures of a rash that he had and helped recommend medications I could buy in my area. I will continue to make the drive to come to Odyssey as it has been the best vet I have been to thus far! I highly recommend it to anyone. Read Less

Decided to get our puppy established with a vet and a clinic. She is sometimes pretty anxious and she felt so comfortable there and everyone was so nice. Very knowledgeable and answered all my questions no matter how many I threw at them. Clover will continue to go there and any other pets we have. :) Thanks Everyone! Read Less

We brought our kitten, Cosmo, into Odyssey Veterinary Care in a frenzy when he became incredibly sick after we'd only had him for four days. Dr. Lewis and the rest of the staff at Odyssey saved his life and were so wonderful to both him and us throughout the process. We've been continually impressed with the level of care and communication at Odyssey. Thank you for taking such good care of our best feline friend! Read Less

We initially went to Odyssey after moving to Madison from out of state.  Dr. Stokes and staff have taken very good care of our pup since our first appointment - especially after he became extremely sick - and they continue to be very caring when it comes to his needs and are always available to answer questions.  They have great hours so I always know my pup will be well cared for, even when my schedule isn't very flexible.  I'd recommend the clinic to others looking for a reliable vet outside of Madison! Read Less

I recently adopted my first dog from a shelter. Being a first time puppy parent, almost everything makes me nervous, and I find myself frequently calling and emailing Odyssey to be reassured that my new family member is healthy and happy. Not only do they always answer my questions within 24 hours (regardless of how strange some of those questions may be), they even call to follow up! Dr. Lewis seems to care about my dog almost as much as I do. I can't think of a better place to entrust with my furry family member than Odyssey. Read Less

After another pleasant and thorough visit, I can't help but to sing their praises. Excellent, excellent veterinarians. We originally came here as an emergency one weekend and kept going back for our cats' regular care. They are extremely accommodating, getting an appointment is never a problem, and they treat your pets like they would their own. Friendly vets and vet techs are full of good advice and are approachable for any questions. The support staff is also excellent -- what other place do you get to go where they recognize you and your animals?My cats are less than enthusiastic with their visits, but I'm happy. Worth going out to Fitchburg! Read Less

I have been bringing my dogs to this clinic for a very very long time. They have always offered compassionate care for my pets. Appointments are easy to get. Staff is friendly and always take the time to explain things to us. Read Less

We have been taking our dog to Odyssey for 3 years, and they are incredibly accommodating.  Their front desk staff is always extremely helpful and polite, both in person and on the phone.  They take the time to explain everything to you, answer all of your questions, and the vets and staff never make you feel like you are wasting their time. We have worked with both Dr. Bruss and Dr. Schwarz and they are both fantastic.  Their hours are also very helpful, and it is really easy to come in after work or on the weekends.  They also have options for emailing you the records and have an online portal to view your pet's records, medications, history, etc.  Overall a great vet in Madison. Read Less

I am in love with all of the staff at this facility. I have been trying, for years, to find a vet clinic that will carefor my babies as much as I do, and this is the place. After the first visit, that staff knew my name, my cat's name and refered to my other cat by name also (they had not even met yet). The untimate outcome was not the greatest personal experience, but the staff helped support me through all of the difficult desicions that had to be made. If I could, I would want to be treated there, but sadly, they only take the four legged types... Read Less

Elizabeth has worked really hard to have a first class veterinary facility. The staff are awesome, the building is large, comfortable & decorated so nicely and you always feel like you are definitely getting the very best care for your best friends. I have been to other vets/clinics and never felt that we received the very best - at Odyssey we do! Read Less

I've been taking all my cats here for years. (was formerly Cats Here Dogs There) The new building is cheerful and soothing, brand new and beautiful. It's always bright and clean inside, and the staff is kind and genuinely interested in your animals. Going to the vet can be stressful, as you know if you've ever received bad news or had a sick animal.... but I enjoy going here because I feel surrounded by people that love animals as much as I do. And they have free coffee, water, candy, and popcorn to tide you over if you're hungry - wouldn't change a thing. Read Less

We've been to Dr. Bruss at Odyssey Vet Care twice for our cats and he's been so great with them. He truly understands cats and is very good with them, trying not to stress them out too much. He also explains all treatment options and the pluses and minuses of each so we feel like we can make an informed decision about how to proceed. Services are very reasonably priced and we've never felt like we had any unnecessary procedures or products pushed on us, as I've experienced at other vet clinics. In short, we really feel that we can trust Dr. Bruss and Odyssey Veterinary Care with our cats' health. Read Less