We switched here from another vet because our 11 year old dog was having a severe flare up from allergies. The old vet wanted to keep pumping him with loads of various OTC meds that werent doing anything for him which eventually resulted in a skin infection. American Veterinary clinic helped to get our dog the medications he needed so that he could heal and be comfortable. They handle our dog so well as he is NOT a fan of the vets office. Their hours are wonderful and most of the time I call they can get him either same day or very soon after. Not many other vets offices are that quick for non-emergent needs. Read Less

They have Saturday hours and, while it appears that they have more dog patients, they do a really great job with cats. I also really appreciate the vet techs (in addition to the vet), who remember my cats name (although he's a regular visitor due to a chronic condition) and do a pretty good job at calming him down. The wait is never very long and prices are reasonable for a veterinarian. Read Less

I am extremely disappointed in my visit on January 7th.  I am new to the area and this is the first time visiting.  I called a few days in advanced to schedule the appointment for annual shots for my two dogs.  I didn't ask ahead of time the cost of the shots but I was extremely shocked when I was told the amount due.  Outrageous prices to begin with but I noticed a sign near their desk at check out that they offered shot clinics were everything was half price and they had one the day before.  At no time during the scheduling of the appointment did the receptionist tell me about this.  I called back today (the 9th) to speak with someone about my displeasure.  The person I spoke with was very insincere and rude.  I was basically told it was my own fault I didn't look at their website or their facebook page to find out the information.  They would not offer any refunds and were under no obligation to tell me about the discount days.  I feel completely ripped off and taken advantage of.  I could have saved $115.  I will not be back. Read Less

Horrible place! Do Not Go Here.  Unless you're walking in to buy a dog treat from the receptionist (ie. not dealing with the actual vet) do not go to this vet (Shagupta).  In all fairness, we have tried this vet several times, but he is extremely argumentative, over-priced and does not follow through with his test results.  My dog was out of medicine and we reluctantly made an appointment to see him since we knew he carried this, however, it was just 2 minutes in the door and he was already being rude.  We just pointed out that her paws were inflamed and that we needed the same refill that he had authorized several times before and that we were hoping for the antibiotic for some allergic blistering she had also had before that just suddenly reappeared.  Just keep in mind that we just brought this up since they were the exact same symptoms and he had always given these same medicines that were shown to be effective as treatment.  He right away shot out with a rude tone that he would look at her implying that how dare I even say anything about her condition (as if we were telling him what to do when we weren't..it's obvious he would also look at her like any vet and then make his diagnoses).  No one ever told him how to do his job, nor were we rude in anyway, yet he took our communicating with him as some affront to his male pride and treated us extremely badly.  The neighbors did not recommend this guy and we tried to be nice & give him  the benefit of a doubt, but, seriously, this guy is rude.  Not to mention multiple tests that we had done on previous visits were there was no follow-up.  Very unprofessional.  Just looking at past records from his clinic, honestly, everything was very highly priced compared to some clinics.  I cannot recommend this place...it's hard to shop around for vets in this part of the country at times, but just keep looking and do not waste your time to have your money stolen here just so that you can be insulted from someone that cannot be a professional. Read Less

My American Eskimo puppy swallowed a sock less than 1.5 hours ago and I was unable to retrieve it so I brought him to the clinic and they helped Frosty and I immediately. Within 15 minutes he regurgitated the whole sock at relatively minimal expense to me. The staff was pleasant. The vet explained the options and respected my wishes. I am very pleased and my day off has not been wasted. Thanks! Read Less

I am very impressed with the staff at American Veteranary Clinic. They were very gentle and caring toward my scared 13 year old cat who hasn't been to a vet since she was a kitten. The doctor was informative and took the time to explain the diagnosis and carefully explained the use and directions for each medication. I am looking forward to seeing them all again at Star's 30 day check up. Read Less

Have been taking our dog Oreo here for about 4 or 5 years now and am very happy with everything at American Veterinary Hospital. He gets all of his check ups, shots, etc. here and we are always in and out in no time. The staff is friendly and answer any questions that we have. They also are super quick to fax over any of Oreo's vaccination history to our doggy daycare when needed as well. Thanks!!! Read Less

We took our Xena in because she was passing blood with her urine. I'm not sure how my wife found this place, but I went along for the examination. The Dr. gave her a physical exam and suspected a bladder stone. Upon his suggestion, an x-ray confirmed it. She actually needed emergency surgery and he said he could do it the following morning. We picked her up that afternoon, followed the post op instructions, and placed her on the prescribed diet. It has been several months now. She loves the food, she is drinking more water than ever, and she's happy. The price the Dr. quoted us for the surgery actually was significantly lower than other vets in the area. I know, I checked. I am a cynic, a skeptic, and a researcher, but I found no flaws in the information or care our pet received at American Veterinary. Our pet will continue to receive care from AV as long as the standard of care remains at or above it's current level. Also, we were not upsold on anything. As a matter of fact, our pet needed "the cone of shame", but I had forgotten to bring the one we had. I bought theirs to get our pup home, but they let me return it the following day. That was a pleasant surprise.Overall, I was very pleased with the staff and the Dr. If you want to quabble about price, go over to a certain vet on loomis west of Hwy 100. They charged us $20 just to show my wife how to put drops in our pup's ears! Now there's a place to go get fleeced. Read Less

I used this vet and I thought I was doing the right thing. However, after 3 years and thousands of dollars(yes, that's right) worth of food, shots, exams etc, my cat died anyway. They are pro-life in the worst way.I believe that if the quality of life for an animal will not improve with proper care and necessary procedures then it is the responsibility of the vet to properly explain the situation and probable outcomes so that the owners can make a well informed decision for a pets care. My vet led me to believe that my cat would turn a corner and be perfectly fine. This was not the case. And at no time, even after asking a lot of questions, did the vet indicate that anything other than a positive outcome would be achieved. I never sought a second opinion because I trusted my vet. I was unemployed and sank all my savings into my cat. My fault? Certainly. But when you love an animal that has been your family member for 12 years, it's tough to make the decision to put them down when a vet says they can fix the problem. Also, the grand total is never something one can determine up front. My cat was a wreck after every visit and I could hear him screaming and howling from in back during every visit. The techs and the vet were very much business minded and had what I'd call a poor bedside manner compared to other places I have gone to. I'd also like to mention that they pushed dental work constantly during every visit. My cat had great teeth for his age and didn't need it.Basically I feel  that I was just a cash cow and misled by the practice. If I knew the problem would not get better I would have made the right choice. In hindsight, I did get 3 more years with my cat, but they were not quality years and he wasn't 100% himself.Also, there is an office kitty that was very mean and scratched me once while I was reading a magazine. Nobody thought it was an issue.Save your money, interview other vets before committing to this or any others. Make sure you are fully comfortable with the staff and learn from my expensive mistake. Read Less

Recently took my kitten in to get neutered and declawed, and walked out with a hacked up cat, $315 later (and that was after I negotiated taking $20 off unnecessary charges). I get him home to realize that two of his front-paw incisions weren't completely surgically glued shut, so I called to speak to the vet.  Of course, the assistant screens the call to tell me she personally inspected his paws before he was released to me,  which she clearly hadn't,  but I can bring him back in, so they can "figure out what happened".  So I immediately get back in the car to return my angry and pained cat, and myself who was also equally upset at that point, to get his paws taken care of to avoid infection.  I also noticed his testicles looked the exact same size they were before the neuter. Understandable, but they we're unusually bloody and swollen than recoveries I've ever seen before in any routine neuter procedure in the past (on my own cats, or others cats..)  They were (and still are) unusually inflamed;  so my first thought was,  what even happened,  and why does he still look unaltered? Mind you,  he's sprayed twice already since I brought him back home. I've had many cats in the past with the same procedures done at another animal hospital in Brookfield,  and not ONCE have I seen such a routine case look like this,  nor had to return to have the procedure completed. The incisions always healed well,  and had very minimal bleeding and swelling.  Think about human medicine... I can only imagine what my poor cat endured.  So anyways, I do my own inspection of all of his paws once I arrive because I'm already sketchy and irritated for the lack of professionalism proven; Dr. Chughtai walks in casually and asks what happened as if it were my fault he conveniently forgot to glue his paws right the FIRST TIME; no apology, no explanation, no empathy,  and no suggestion for a follow up appointment given to us. Instead I received a smart question of, "would you like to check them again yourself"? Um, that's what I paid the Vet to do himself,  which clearly I made the mistake of getting my cats surgery done here in the first place because something as simple as glued paws weren't carried out thoroughly. My cat wouldn't reopen an incision that was properly closed,  just as the rest of his paws have stayed shut,  except those two. Nevertheless,  they were re-glued and STILL came open again and look terrible to me,  as do his testicles (in comparison to the cats I've had with the same procedure done on). Bottom line: Do your research beforehand FROM LEGITIMATE SOURCES (like yelp /angle's list), that cannot be altered, nor skewed from input from businesses and third party review solutions  ... Be sure you're selecting a morally encompassed, professional, caring Vet. I wish I had just went back to my original vet... I will not be taking my cat back here,  nor recommend anyone else to this veterinarian. I honestly just expected a decent, thorough job with professionalism added for the price I paid as a client,  and for my inconvenienced cat...  That was the very least he could've done,  in my opinion. And clearly,  reviews below prove that I'm not the only one who had a similar issue here. And now I'll have to worry the next two weeks and keep a close eye on his progress,  and hope no future complications arise. Read Less

I truly cannot say enough good things about the staff here. They always go out of their way to make me and my dog as comfortable as possible. My dog gets stressed out very easily and the staff always takes their time with her. Thank you so much for all that you do. Read Less

Took my dog Duncan here to have the do claws removed and teeth cleaning.  The prices like every vet were a bit more then I wanted to spend, but hey, they have to make money also.  The surgery went smooth and Duncan was home by the end of the day.  We will continue to take him there for yearly exams and heart worm stuff. Read Less

I recently had to have my 5 year old lab boarded while tending to a family emergence. The staff there were very understanding of my situation and took my dog on short notice. They took care of all his vaccines and bathed him while he was there. It Read Less

After reading the last posters review I felt compelled to write my own. I recently moved to the Franklin area and brought my 7 month old kitten to American vet clinic and have always had a very positive experience with them. They were very up front about vaccine and surgery prices with me at each of my visits. They even gave me a printed copy of my estimate and stayed with in my budget. The staff was very helpful with going over the post op care after my cat was spayed. The staff is always very friendly and informative when I'm there and have so far been very pleased with them. I would defiantly recommend them to everyone. Read Less

WATCH THE PRICING!! Dr. Chughtai also does not always tell the truth... Make sure there is two people who go to see him! And take notes while you're there!!! I've been going to see Dr. Chughtai for almost 15 years, even back when he was located on 76th & rawson with my old cat for almost 10 years. Now I adopted another & have been taking him to the same Vet now on 27th & rawson. I'll admit, even when I'd take my old cat with my dad to see Dr. Chughtai for rountine and emergency treatment I thought the doctor was short and didn't show much interest. However, I had the worst experience during my last visit which I needed to share with the public. My last visit was for palliative treatment regarding allergies for my cat. I took my cat in by myself for the initial appointment at which the doctor felt it best to do blood testing to find specific allergens for further treatment. He quoted me $350 for the blood work, add'l for the sedation and overnight stay. When I came back the next day my bill was well over $600. He gave my cat steriod injections, antibiotics, and tried to upcharge for generic medicine for me to take home in the meantime. My cat had already had 2 rounds of antibiotics along with one steriod injection two months prior when his symptoms first appeared. They didn't work. That's why we decided to the do blood work... My husband and I were there to pay the bill and get our cat and we were very concerned about all the extra work. I'll admit I was livid, but my husband remained calm and asked the doctor about all the extra injections and medicine he gave our cat. We got no direct response, he never answered our question. In fact Dr. Chughtai got VERY defensive. He looked only at my husband and lied about our discussion the day before. He said he had explained everything to me then, and offered me to get a quote at the front desk multiple times which he did not! I keep diligent records of every medical visit, none of what he told my husband was the truth. My husband and I refused to pay for the extra work. He said the only way to not pay was to sign his hand-written 'refusal of treatment' consent, which we did just to pay, get our cat, and get the heck out of there. Worst part is my cat shouldn't have gotten all these things at once. He threw up a couple times coming out of the sedation, which is common since they're nauseated from sedation therapy. However, the extra meds & steriods in his body was just very unnecessary--as the doctor proved in his lack of explanation! After too many years, I'm going to another clinic. PLEASE BE CAREFUL! Read Less

I took my cat in because I felt a lump on her belly and they told me it had to be removed because the vet. was pretty sure it was a cancerous tumor. So I had it removed and went back the next day to pick her up and they gave her pain and antibiotics which we had to pay extra for. They told me to bring her back in 10 days to get stitches removed and took her in and was told that they couldn't remove them because her incision was infected. Then the rude girl at the front desk tried to tell me that I had declined to putting on a recovery collar that they never told me she needed. Then the doctor gave me the results of the tumor which was cancer and could not answer any of my questions. He told me that I would have to take her to a oncologist which I did and found out that he still left part of the tumor in her. She said that he didn't remove everything. So the option we had was to put her through another surgery to get everything out which we didn't want to put her through it again and had to put her to sleep 4 weeks after the first surgery because the tumor was pushing her incision open. :(  So, if you really love your pet and want the best care, take them somewhere else. Read Less

This vet is VERY expensive compared to others I've used and the sevices are'nt as good. They will take you on short notice, but you will pay for it. I also do not care for the Dr's attitude. There are much better clinics and MUCH less expensive. Read Less

I have 3 wonderful cats that I bring to this clinic. One of them has struggled with urinary tract infections for years. Recently the UTI got so bad it formed crystals and caused a blockage. Instead of immediatley jumping into a $1,000 surgery the doctor took the time and tried different methods to save my cat. He literally saved my cat because I could not afford a surgery that expensive-Thank You!Also, while Blue(my cat) stayed there, I called numerous times. The staff was always kind and kept me well informed-Thank You! Read Less

I take my cat in for his shots and that's it. They check him over when he gets his shots which is all he really needs. They always try to sell me more services when I'm there.So on my last visit, I said I was there to update his distemper and rabies shots. The assistant shockingly asked if that's all I needed since I haven't been there in so long. (Like I'm a cat abuser.)I get in to see the vet and tell him I need the shots. He looks my cat over from head to toe and compliments me on how well he is taken care of. (He mentioned his shiny coat, clean ears and clear eyes.  I do brush him every single day.)  He did mention that I might want to get his teeth cleaned since he is getting older and that blood work would be a good idea so I had him take the blood sample while we were there. Since they had a half-price deal for the month of February on teeth cleaning (regular $190 for $95) I made the appointment to bring him back. That appointment meant an overnight stay because of the anesthesia. I dropped him off on Monday morning and picked him up Tuesday afternoon. The office clerk sent another assistant in the back to get him. I didn't realize that this young girl was an assistant there, she was wearing tight jeans, an oversized sweatshirt and she looked like a high school girl who was giving attitude to a parent (the parent being the office clerk). While I waited I paid the bill which included pre-op lab for $44, amoxicillin for $17, and $27 for other miscellaneous charges.  So much for the $95 deal.I waited for 30 minutes for my cat when I asked the office clerk how much longer it was going to be. Then she gave me attitude before going in the back to check on the sloppy dressed girl. Finally 10 minutes later they came out with my cat in a cage saying they couldn't get him out and that he was mean. My cat is never mean. In fact, he loves strangers, friends, anyone who comes to the door. He never hides from company, he loves people. It made me wonder what they did to him. The sloppy dressed girl didn't know what to do so the clerk with attitude asked if I would take the whole cage to bring him home and then bring it back later. So I agreed and took the cage, set it on the floor of the waiting area, opened it, looked inside and when he saw me he nicely walked right out and crawled into my arms.Now, I understand that he was probably a little traumatized from being there but I still think that a professional office that specializes in pets should be able to have the skills to coax a cat out of a cage. His teeth look great and the vet was OK but he needs a new staff that has some professionalism. Read Less