We had an eight month old kitty who was obviously very, very sick. She was the size of a four or five month old and began having trouble with eating and balance. When we knew it was time to bring her ... Read More
We had an eight month old kitty who was obviously very, very sick. She was the size of a four or five month old and began having trouble with eating and balance. When we knew it was time to bring her in, it was 4am on the weekend, so this was the closest establishment open.
The vet personally came out and informed us that fluid was filling her lungs. It seemed like she wanted to lead us to realize that our kitten was dying, but wouldn't quite say it outright herself until we asked. I'm sure it's really hard to tell families something so delicate, but we would've preferred a somewhat more direct approach, I think.
In any case, they were very kind and helpful and even set our baby up to be more comfortable so she could last a little while longer to say goodbye, for which we were very grateful.
The one-star comments are truthful saying it's an expensive visit that must be paid on-site, which did ultimately cost a star to us, but that is not the fault of any onsite staff and they should not be blamed.
In summary, if you do have emergency funds for your pets (which you absolutely should-- if you don't, DON'T HAVE PETS) and think your loved one may be in pain and passing away, I would recommend this referral center to help them and you through it. The ballpark is $300-400 all said and done to have them put your pet down, depending on the reason why, but they try to make it as painless of a process as possible.
I would also recommend their staff if you have medical non-emergency or questionable emergency concerns. The receptionists are very knowledgeable and have helped us through a few situations where we luckily didn't need to bring anyone in! Read Less