Dr. Kahn has always been a pleasure. Recently I had the worst experience, it was time to put my senior cat to sleep, I paid for it and the group cremation upon the office manager, Denise explaining I'll pick up my cat in two weeks. It's been three weeks and I was just told by Denise herself that she in fact never told me that I'll be getting her back. That with the group cremation she doesn't come home, this was never explained, as I stated I was told in two weeks time she'll be ready, so, throughout my ridiculous profanity littered screaming I get so many "I'm sorries". I'm sorry doesn't bring my pet back, or in any way fix what you've done. I cannot understand this womans lack of compassion in one of my biggest times of need, I cannot believe the lack of professionalism for paid service, I cannot believe that I stood in your office crying my eyes out that you had it in you to lie to me with my credit card in your hand. How dare you, do this to me or anyone else. I'll be seeing you and the doctor on Tuesday, Denise. I pray to God nobody ever experiences this, as if losing Mouse wasn't bad enough, you made it even worse. Thanks alot Lakeshore Read Less

Dr. Kahn has always been a pleasure. Recently I had the worst experience, it was time to put my senior cat to sleep, I paid for it and the group cremation upon the office manager, Denise explaining I'll pick up my cat in two weeks. It's been three weeks and I was just told by Denise herself that she in fact never told me that I'll be getting her back. That with the group cremation she doesn't come home, this was never explained, as I stated I was told in two weeks time she'll be ready, so, throughout my ridiculous profanity littered screaming I get so many "I'm sorries". I'm sorry doesn't bring my pet back, or in any way fix what you've done. I cannot understand this womans lack of compassion in one of my biggest times of need, I cannot believe the lack of professionalism for paid service, I cannot believe that I stood in your office crying my eyes out that you had it in you to lie to me with my credit card in your hand. How dare you, do this to me or anyone else. I'll be seeing you and the doctor on Tuesday, Denise. I pray to God nobody ever experiences this, as if losing Mouse wasn't bad enough, you made it even worse. Thanks alot Lakeshore Read Less

I have been using the vet here since around 1995. He is great with our dogs and he is priced very reasonable. He does everything from cutting my dogs nails, shots , microchip, blood work, heartworm test, prescriptions..... 💖 Read Less

They staff is wonderful with the pets. My dog had a growth on his hip and I took him for surgery. They called me when he was in surgery and when he came out. I was glad that they kept me updated. I really like Doctor Khan because he is always concerned about the well being of my dogs. Read Less

Their is no compasion at all at this place. I'm not even sure why ANY of them employees including the Vet. himself work with animals. If your pet needs meds they dont' teven explain anything to you about it, they just take your money and send you out the door. I DO NOT recommend this place at all and won't be returning there. Read Less

At first, I was impressed with dr khan (spelling?) because he seemed to know exactly what he was doing and even showed me a book with pictures & descriptions to explain what was going on with my pup. He even showed me the skin sample under a microscope so I could really understand my little guy's condition. However, after the diagnosis, the treatment was not explained to me. I was told he would receive a "medicated bath" ...okay? Tell your patients' parents exactly what you're giving their pets and why. Also, explain possible side effects! Had I been told what medication he was receiving and what the possible side effects of it are, I would never have agreed to my 6 month old, 30 pound pupper receiving amitraz- had I known what that was at the time. About 2 hours after I picked my little guy up, he became disoriented, unable to walk, and lethargic. I called the aspca poison control center and they said to take him to the emergency vet right away. I am livid. I will never go to this vet again. And come to find out, you can treat demodex with tea tree oil topically so why didn't dr khan suggest that first? Why jump to something so toxic so fast?Read Less

I had to put my sick 12 year old dog down. My brother recommend this place, from when he had to put his dog down a few years ago. Soon as we walked in, the lady was so in-personal and rude. She knew my kids and I where there to put down our dog. She kept asking questions over again that I just answered over the phone, while I'm dealing with crying kids and crying myself. Had us wait a half hour in the front lobby but we had a scheduled appointment. Put us in a small hot room with no ventilation while we waiting another 15-20mins for the veterinarian. When he came in he said okay I have 2 injections I will inject. I made him to explain what he was doing because we had no idea. He was just going to start the injections without explaining. From the time we 1st walked in to the time we left, we didn't hear any kind of condolences or concern to our feelings. A week later I received my dogs ashes In a plastic box not a wood box that they said I would receive like the box my brother got. Read Less

We have been coming here for close to 7 years and they are amazing! They saved my 1 year old lab mix who was dying from a severe case of parvo! We called them and they said bring her in and they started fluids right away got her comfortable and immediately started working on making her better because without treatment that night she wouldn't have made it. She is now 5 years old and as healthy and happy as can be! She loves them so much because she knows they saved her life! They are amazing, kind, understanding, caring, good at what they do, they are the cheapest in town and they are the BEST! Read Less

Went with this vet for almost 8 months.... The staff is not very friendly and the Vet misdiagnosed my dog TWICE. They also charged me for sample packets that clearly said "Not for resale" on them.... They just want to nickle and dime you. I would highly suggest you take your loved one elsewhere.Read Less

I brought my little dog there for 3 years, but he couldn't stand the vet and I don't blame him. Anyone grabbing me hard, jabbing me with needles would be on my list of people I don't like! I got a second puppy and I see the same habits forming, so I broke the cycle by going to a new vet that has a good bedside manner at Wolf Animal Hospital.Lakeshore vets always put me on hold for 10mins, hung up on me and just were bad business. Not recommened Read Less