Took my cat here the first time because he wasn't feeling well. The staff were very nice and supportive, and I have to say I think the vet who worked with me over the week before my cat had to be put... Read More
Took my cat here the first time because he wasn't feeling well. The staff were very nice and supportive, and I have to say I think the vet who worked with me over the week before my cat had to be put to sleep really cared about my cat and did everything she could to help him and when she realized it was beyond her ability she referred me to a specialist, which was appropriate. She got me to see my cats needed to have dental cleanings, after 4 years of seeing another incompetent vet, who told me my cats gums and teeth were fine and they didn't need dental cleanings and they were stupid and a waste of money. I'm grateful for that.
However, another younger vet, who I think was new there, intruded into the visit with me, my cat and my vet. The treatments weren't working and my cat had stopped walking the day before and that was why I brought him in again. That vet was loud, rude and cruel. You could hear her yelling about clients throughout the whole office and she implied she was suspicious of me causing my cat's condition. It was very hurtful and I was already upset because of my cat's condition. Then I left to take my cat to the specialist only to find he had a huge sarcoma in his lung and neck and had to be put to sleep. That vet made one of the worst days of my life a bigger nightmare.
Also, their cost for dental cleanings is very high, $300, plus $75 for each extraction. I took my other cat up to a vet in Muskego and had it done for $200. They also did a BNP and EKG on her first because she was almost 10 to make sure she was safe for the anesthesia, something that no one recommended at Prairie Side. I'm also against the way they push vaccines and don't even care if the animal has been vaccinated recently, over-vaccinating animals, which is known to be harmful to pets. It goes against the new veterinary guidelines. I was told on the phone, I think by that rude vet, that if I didn't bring in my cat's records they would have to vaccinate her, to which I told her I would not allow it. I can't say I didn't learn from the experience, but because of the vaccine issue, that horrible rude vet and the high cost of dentals, I won't return. Read Less