Cat Care Clinic West

Great staff and fantastic vets. Dr Bunger discovered what was wrong with our cat (a rare blood disorder)when no other vet could. Also has an online pharmacy and they provide boarding as well, although that's very pricey. Read Less

I would like to send a personal thank you to Dr. Kat and the vet staff. Dr. Kat and her staff went above and beyond for providing the best quality care for my cat PeeBody. I worked with several different clinics, trying to find out what was wrong with my kitty. They were able to diagnosis him and allow him to live a longer, more comfortable life. I am internally grateful and strongly recommend anyone to go to Cat Care Clinic, if you are looking for dedicated, passionate and personal care for your pet, this is the place to go. Read Less

Friendly, attentive staff across the board that seem to genuinely care about the cats that are brought to them. Responsive to concerns (by phone and email and in finding time to see your pet in the clinic) and proactive in follow-up. Highly recommended. Read Less

This is the only vet in Madison we trust with our cat. We tried several others, but this is the only clinic we've found with the patience, caring, and expertise to successfully treat any cat, no matter how scared or hurt, without causing any more additional stress than absolutely necessary--on the patient or its owners.Read Less

I came to the CCC with my elderly cat for my entire tenure in graduate school. The staff are friendly and professional, and I was always quickly seen into a room upon arrival. The building is quiet and clean (perfect for a nervous cat), and the vets I've seen (I saw 3-4 over the years) were all very focused on my cats body language and thoughtful in their approach. When I couldn't afford certain options, there was never any issue taken (though sometimes a check for informativeness, which I think is honestly a must to make sure people without expertise are making informed decisions), and alternative routes were always offered. The staff is up to date on methodologies and ailments, and even participates in research studies (which is generally a pretty good sign that a place is invested in staying up to date on treatments and symptoms as new research comes out). My cat ended up having some complicated Thyroid issues as well as arthritis (which is very common in cats) so I ended up in the office quite a bit, and I was never disappointed in my cat's care. The lab work is expensive, but honestly my human lab work is expensive, it's just the cost of the process - I wish I had gotten pet insurance when my cat was younger, but I had never had a cat live so long (she's 17 now), and I would rather pay for yearly lab work to catch problems early when they are more easily treated than only notice them when symptoms become so bad she cannot hide them any longer, and I am forced to make hard decisions. I never felt like there was anything unreasonable being foisted upon me. Read Less

I cannot say enough good things about this place. The staff here are professionals! And they're (as they should be) crazy about cats. They snuggled and coddled my generally very anxious, skeptical, and high strung Ziggaliscious into submission. They gave us a little catnip pillow to calm him AND a bonus bag of fresh nip to take home. Suffice to say, Ziggy was in stoner's paradise and didn't even care that an exam was happening. They answered all of my questions without seeming like they were on a timeline, provided an estimate for care WITHOUT me asking (this has never happened at any of my other vets), and outlined several options for healthcare without being judgmental. They also promptly emailed me a summary of care for the visit which was a really nice reminder of everything we talked about during the exam. The prices are comparable to other vets but the quality of love and care here is above and beyond. I'm so excited that I discovered this place! Read Less

Over 4th of July weekend my cat Presley got really sick, I was so worried, they took him in and were wonderful with him, he was a brand new cat!!! For all that they did for him, I feel the prices were just fine! They saved my sweet baby! I'm happy to say he bounced back to being the fluffy sassball I know. I can never thank them enough and would recommend their excellent staff to anyone who loves their cat! Read Less

They are wonderful! My cat had a horrible experience at our previous vet and from then on would become violent any time we entered a clinic. After only 2 visits to the cat care clinic she is already beginning to calm down and trust vets again! The entire staff was extremely patient with my cat and I am so glad that we made the decision to switch to this clinic! Read Less

Cat Care Clinic is *out of this world* wonderful! I adopted a six-month-old kitten last fall from a local shelter, and with her came a coupon for a free initial check-up at CCC. They were SO great on our first visit, I didn't even consider trying another vet. Little Lucy absolutely loves going here! In fact, she sits by the door in the exam room, waiting for Dr. Bunger and Tamara to come in (and greets them by flopping over and demanding belly rubs). Not only do they provide expert health care for some of Lucy's ongoing issues, but they also give me great general tips on cat parenthood. They noted how smart and active Lucy is, and recommended that I try and teach her some tricks so she has something to do. Sure enough, my cat now sits on command and fetches. The only slight bummer about CCC is that it does seem a little pricey, but the staff is so superb that it's well worth it! Sparknotes version: Cat Care Clinic is phenomenal. I think it speaks volumes that me and my kitty LOVE going to the vet! Read Less

The care my cats (the sometimes worried mom) receive from the CCC is stellar. Smart, caring vets and assistants take the time to get to know the cats as individuals, and provide state of the art care. It's no wonder Dr Rodan is in such demand for speaking gigs around the country and has received so many commendations. I'm convinced that one reason each of my cats has lived happily and healthily to age 18+ is because of the Cat Care Clinic. Read Less

Originally we took our cat Ferg to Banfield animal hospital. We've found it feels like a business there. Add-on fees, care that seems tacked on, not too much time with the vet and rarely do we get to see the same vet. The medicines they use there seem harsher as well. Ferg was losing most of her weight and lethargic. She was diagnosed with kidney disease, being that this is a ~20 year old cat this isn't something unforseen. But thier advice was 'if she loses more weight bring her back'. They also said she needed a dental cleaning but we should wait until she's put on weight and gave us prescriptions for specialty food. She went from being about 12lbs to 7. She wasn't in good shape. We chose to go to the Cat Care Clinic to get a second opinion. I'm very glad we did. They spent a long time with us and Ferg, and right away they found a fractured tooth and that ferg was in stage 3 kidney failure. Unlike the coldness of Banfield the Cat Care Clinic was warm and the techs and vets took the time to field our questions and to have Ferg be comfortable. During some of the checkup things I wasn't too keen on being in the room, so they let me play in a room with the kitty they had up for adoption from Angel's Wish while Ferg was undergoing a procedure. (I ended up adopting said kitty). We got about 5-6 weeks from Ferg. Our care consisted of an anti-nausea which they prescribed and we really needed. And an acid controller. She wouldn't eat specialty food anymore. Banfield told us to be strict with the diet. Realizing she was terminal and taking in the consideration of quality of life Cat Care Clinic said to let her eat anything she wanted if she would eat it. Ferg was fed a diet of fancy feast and special gravy mixes - which she ate and loved. We are so glad we took Ferg to Cat Care Clinic and got our second opinion. We chose to have our cat cremated because she was very special to us. They offered a package for what I thought was a reasonable price. They have a momento package that they do in-house and it was very thoughtful. I've had this done by an outside company with a different cat and the package you get is just as good as the seperate company one. We had to have Ferg put under. It was her time and a very difficult decision. The vet who had been caring for Ferg was in tears just like we were. The extra part is that Ferg's final package was filled with momentos that were very sentimental. My favorite one was a card signed by the members of the entire team, and very long comments by those that were caring for her. It was a personal touch that made us cry. The pricing for specialty care (Terminal Kitty) was not much more than Banfield was. I'll be taking my two remaining cats back to Cat Care. If you find a team like this you really dont want to go anywhere else. They have a special team and if you pass them up you are really missing out. As a note we considered having Ferg put to sleep at home. We decided against it and took her in, but they will make housecalls for an additional $99+/trip (plus expenses). It costs more the further out you live but I beleive most of madison would be $99. For some cats that dont travel well this trip would be worth it. Read Less

The clinic is a wonderful place to take your cat.  Dr. Rodan has outstanding qualifications and is nationally known for her expertise.  All of the staff are so very caring and they did everything they could to save our cat this summer.  She sadly died at the clinic (for reasons beyond any of their control), but they did everything to comfort us, even opening up the clinic in the evening on a Saturday so we could say our last goodbyes.  We received several wonderful notes of condolence that went above and beyond what we would have expected.  Their care of all of our cats over the years has been so comprehensive and we are so impressed by their attention to every detail.  Can't recommend the Cat Care Clinic enough!! Read Less

It doesn't get any better than this! Trustworthy, knowledgable staff who actually care about you and your cat. They have the widest variety of options for treatment and medical care available, with lots of TLC for your kitty every visit. Always a pleasure to come in to the clinic. When my 23 year old cat finally passed away the staff at the cat care clinic went above and beyond. Truly heartwarming, I will always appreciate the kindness and support I received from everyone. If I ever move back to the area I will definitely be calling the cat care clinic!! Read Less

I cannot rave enough about the Cat Care Clinic. My cat and I moved to Madison a few months ago, and unfortunately my cat's health went downhill very suddenly after the move. Dr. Rodan and Dr. Bunger were wonderful vets to my cat. During her visits they would give her catnip pillow toys (which she absolutely loved!) and spent time playing with her and getting to know her before each exam. I had never seen my cat so comfortable at a veterinary clinic before. Additionally, after every visit they would both call and e-mail to check on how she was doing. I felt like they genuinely cared, which I think is really rare (other vets in the past couldn't even remember her name). Ultimately, I had to make a tough choice to put her down and during this time Dr. Bunger was really honest with me and helped me weigh the options to determine what would be the best decision for my cat. The entire clinic was so caring and gave me beautiful cards with thoughtful handwritten comments. The Cat Care Clinic may be a little more expensive than your average veterinary clinic, but I truly believe it's 100% worth the cost (especially for an older cat or a cat with special needs). I'm so glad that I had the opportunity to meet the doctors and staff and that I knew my cat was in the very best hands at the end of her life. If I adopt another cat during my time in Madison, I will most definitely return to this clinic. Read Less

Absolutely wonderful with their care for Timber, my rescue kitty from the Humane Society. Right from the start they gained his trust and he readily allow them to draw blood and to take the stitches out from his amputation site. Later he lost two fangs that had also been injured the same time he injured his leg. (We think). Thank you and Timber thanks you~ Read Less

Everyone at the CCC is extremely friendly, very caring, and gentle. You can tell that everyone is passionate about what they do and show a genuine concern and understanding for not only what our precious fur babies are going through, but also what we as "parents" are/have been going through. I will definitely send friends your way to get care for their babies. Read Less

I took my cat James there when he was having some dietary problems. Not only were they able to get me in on short notice, but they were also very helpful, kind, and explained things so that I could understand them. While they are more expensive than other vets, I would not trust my cats with anyone else in the Madison, WI area. They are the best when it comes to care and they are willing to work with you if you cannot afford treatments. Because of them, James is doing much better and he is definitely a healthier kitty because of their care. I will continue to take my babies to them and I recommend them to all of my friends who have kitties. Read Less

We recently moved and I was having behavior problems with my cat. We went in to see Dr. Rodan and the Cat Care Staff and things are getting better already! Whether you are a new pet owner or seasoned, the Cat Care Clinic will teach you something new to improve the relationship between you and your cat. Read Less

I've taken all of my cats to this clinic when I lived in Madison and I was very happy with the service and care that my cats received.  Dr. Illona Rodan was their vet and she is fantastic!  I only wish I could find a human doc that had such a great bedside manner.  She is just a natural handling cats and she really gives you a good amount of time to ask questions.  One of my cats had cancer and Dr. Rodan was very understanding about my decision to treat the pain and keep her comfortable until it was time to euthanize her (I couldn't afford to go the route of treating the cancer).  Ultimately, my cat lived for quite awhile and because the cost of her pains meds and such was building up, Dr. Rodan opted to subsidize some of my expenses with money from a donation fund.  It was very helpful and as a result, I was able to afford to keep my cat around until it was obvious that she was ready to pass on.  Dr. Rodan was very kind, gentle and respectful when it came time to euthanize my cat.  She really made a painful experience a bit more bearable.  My only reason for not giving this place 5 stars is because the price of some of their routine stuff (wellness exams and such) are a bit high relative to others in the area. Read Less

They've always been able to get me in, even on freakishly short notice, as when Lumpkin ate half an aloe plant and I panicked. It's not five stars because I think sometimes they recommend over-treatment, like a special diet for her "allergies" ("Live with it, Catkin," I said, and she agreed), but I'd rather they over-treat than under-treat. Also, they have an agreement with the Dane Country Humane Society, so if you adopt a kitty there you get a discount on your first visit. The cats-only atmosphere is nice, too, as I'm not sure Lumpkin's reaction to a pit bull would be pretty. Read Less