They were very accommodating to my schedule which I really appreciate given that I work full time. Most importantly, they were very knowledgeable and really took their time with a routine check-up for my young guinea pigs. They explained what I needed to know and answered questions as well as provided some printouts outs with general helpful information. I am glad we found this clinic and have peace of mind that our piggies are in good hands. Read Less

I have been taking my two Siamese cats to Healthy Pet since 2015 for regular checkups, minor surgery, teeth cleaning and extractions. The care shown for my pets by the veterinarians and staff has been excellent. I highly recommend Healthy Pet. Finn and Murphy give it 5 Siamese Stars as well! Read Less

My biggest fear while trying to find a vet was that the place I picked wouldn't treat my pet the way I would want her to be treated. They treated her (and us for that matter) better than I could have ever wished. You can tell that the employees all work there because of their love and compassion for animals. I've never been to a vet that was so focused on what happens after the appointment. Other places I have been to have just went over the minimum possible to send the animal back out the door but at healthy pet I could really tell that they genuinely cared about my pet, not just the reason for the appointment. They made sure we went home with all of the tools needed to care for our animal and they answered every dumb question we asked without ever talking down to us or acting rushed. Great prices were just the cherry on top. The peace of mind I now have is priceless. I couldn't have asked for more. Read Less

We've taken our rabbits here for several years, both for boarding and checkups/care. They staff is always helpful, knowledgable, and great with our buns. It makes us feel better when we have to go out of town to know our pets are well taken care of and loved by the staff at Healthy Pet. Definitely recommended! Read Less

The vets are wonderful. They are kind, knowledgable, helpful, supportive, and honest. I’ve only ever had to wait more than 5 minutes once, and that was 10 minutes. I’ve been taking my dog here for about 10 years now. Read Less

This clinic is very clean, friendly, and gentle. My Guinea Pig Bear had a tumor and they have worked hard to care for him and follow up to be sure he is healing well from surgery removal as well as be available to answer any questions I have.I was even able to set up an affordable payment plan for his medical bills. All in all a very trustworthy Vet Clinic. Read Less

Cavy savvy. Great bedside manner. I bring my guinea pigs here and they treat us with the same care and seriousness I’d expect from a vet treating my cats. In other words, they don’t say “Well he’s just a guinea pig you can replace him for $20.” They take time to do a thorough exam, answer ALL of my questions, and discuss all treatment options. They make every effort to see us right away for more urgent problems. They’re great with people too. I’ve broken down crying there a handful of times (having a sick pet is scary and emotional and I’m a big baby) and they’ve been very understanding and reassuring. Tbh, I take my cats to a different vet because I didn’t like how they handled my cat when he was panicking. They should have sedated him and instead they had 4 people hold a towel over his head and wrestle with him while he screamed and struggled. It was very traumatic for him and for me, and after all they weren’t even able to give him his shots. That doesn’t mean they’re bad vets. It means they specialize in small animals. And they’re GREAT with small animals. I’ve been super impressed with how they treat my guinea pigs though. If you have small pets that most vets don’t treat, Healthy Pet is a godsend. They’re seriously so great with my guinea pigs. I can’t recommend them highly enough for small animals. Read Less

I cannot even put in words properly how wonderful this clinic was ! I live an hour away from this clinic and can't see myself ever taking my pets anywhere else. The clinic is clean, the prices are great and the staff and vets are the best. My dog was well taken care of and is healing well. I truly appreciate how kind and professional this whole experience was! Read Less

I've been taking my dogs to healthy pet vet for about 3 years now and I never want to switch vets! This is the best team of vets, vet techs and office staff. When I had to put down my very ill dog, they were so patient, kind, and helpful. They even sent me an impression of his paw print and a card afterwards, it was very thoughtful and a keepsake I can always cherish. Very great people who clearly love and want whats best for your pet! Read Less

I recently adopted a very high-strung, high-anxiety kitty. I took her to this clinic on a recommendation after a rough week, because she wasn’t eating or drinking. I ended up seeing two of the doctors here and both were great - they offered great care and suggestions to help my cat relax in her new home. Now, a week later, she’s made huge strides in adjusting to her new home and I don’t think it would have worked out if it weren’t for these guys’ help. It was also super easy to schedule an appointment with really convenient hours for those of us who work during the day. Super clean, nice facilities and they even followed up to make sure my cat was doing okay. It’s probably the most caring vet I’ve been to and I highly recommend them. Read Less

Healthy Pet is easily the best vet I've ever taken my guinea pigs to and I absolutely love them! They board my pets when I'm on vacation, they performed a successful neuter on my male guinea pig, and they're always so friendly when we come in. They're very good about following up with me after appointments and during boarding stays, and their overall customer service is spectacular. I'd highly recommend taking small animals here because they provide excellent care during and after appointments. Read Less

Healthy Pet has been our vet for years. They have cared for our two cats and our two dogs and have provided excellent care and follow up for many years. When our Great Dane recently ingested 6 rags, a sock, and a large canvas place mat, they operated on our big girl at their first opportunity. They provided excellent follow up care and communication as we dealt with all of the after affects of having a giant breed dog undergo major surgery. We always know we will get the best care and compassion from the folks at Healthy Pet, and I would recommend them to anyone looking for veterinary care services. And on top of being great vets, they are also very kind people who treat their customers and their furry family members with nothing but care and respect. Read Less

Extremely friendly staff, clean and welcoming offices, and best of all, extremely knowledgeable and kind staff! Bunnies, I now know, are considered "exotic animals" and many vets simply don't have the depth of knowledge to properly care for them. The staff and vets at Healthy Pet have extensive knowledge about bunnies and have given my Newton exceptional care. I love bringing him there because the staff remember us, greet us warmly, and are truly happy to see us. We also board there. The facilities are clean, and they give him the fresh vegetables he needs (and wants!). They have an entire room dedicated to rabbits. I always miss him while we are gone but know he is getting exceptional care while we are away. I recommend them to everyone I know looking for good bunny care! Read Less

I unfortunately had to bring my rattie in for euthanasia when her breathing became too strained and she was clearly suffering. The receptionist was very kind and sympathetic on the phone when I was making the appointment. When I arrived we were immediately brought into a back room to wait, rather than sitting out in the lobby. (While the appointment time, cage size, and apparent tears on my face were good clues, they didn't even have to ask for my name when we arrived). The process was very clearly explained and all options were spelled out for us. They took care of payment before the procedure so we wouldn't have to worry about it after. They gave us some time to say goodbye and let us walk out the back door, rather than through the lobby. My only complaint is that there were no tissues in the room we were sitting in! I will be bringing my future pets to Healthy Pet. Thank you for ending my pet's suffering with respect, even though she was just a little rat.Read Less

Terrible customer service and help. I had to reschedule an appointment for the same day due to School and schedule conflicts. After rescheduling and walking to the appointment I was told they could not see my dog, a certified support animal, because we were one minute past the ten minute window. So I walked four miles across town with a dog needing to see the vet and was turned down from service. Then the receptionist, named Emily, said it was not the clinic's fault I was lazy and couldn't make it on time. Terrible service and super judgmental people. Read Less

I absolutely love Healthy Pets! My dog has been in there several times and they are always kind and know exactly what to do. They get him up and running in no time at all. Thank you for all you guys do, keep up the good workRead Less

Clinic was beautiful and the staff was wonderful. Our nervous Nancy puppy didn't seem to have any problems with the surroundings and was calm throughout the appointment. They took time with us to explain plenty as new dog owners and gave us plenty of reading material as well. Very happy overall :) Read Less

We've taken our much-loved rescue mutt, Lucky, to Healthy Pet for her annual check-ups for 3 years. Cheerful staff, clean lobby and exam rooms, friendly techs and vets who are able to answer questions without getting bogged down in complex details. Compassionate, respectful of owner approaches to pet care and medical treatment. From having a cancerous tumor removed to getting her rabies shots, we've been pleased! But don't tell too many people about them: their schedule for day-of appointments for more urgent care is already hard to get in to! Read Less

At Healthy Pet the doctors are excellent, the vet techs are excellent, the receptionists are excellent. I have been bringing my Siberia Huskey here since I adopted him ten years ago. He is now 12 and in excellent health for his age. He is always treated well and quickly. We have been to see each of the three doctors and they are all wonderful. They entire staff is friendly and professional. Top notch. Read Less

I have been taking my two cats to Healthy Pet Vet Clinic since 2008 and plan to continue. Their dedicated staff are friendly and always show concern when treating my pets whether its a regular check-up or for something more serious. The newer location on East Washington Avenue is easy to get to and offers more exam rooms and space in the waiting area. They also offer boarding for small animals (rabbits, ferrets, etc) and cats which is a great bonus. I have housed my cats here once or twice due to travel and always feel more at ease knowing they are in good care. Read Less

We saw Dr. Carla for years with our greyhound and received excellent care. My beagle was recently at Healthy Pet for a dental cleaning and I was very happy with the cleaning itself and the care he received from staff. The vet technician thoroughly reviewed the paperwork and explained optional procedures we could add-on. I felt he was very straightforward with me about what was recommended for my dog's health and what I could opt out of this time. I received a call from the doctor shortly after the procedure describing the condition of my dog's teeth as well as very clear pictures showing the work that had been done. The whole process was very thorough. The costs at Healthy Pet have always been very reasonable and fair. Overall the staff have a great dedication to keeping pets at their best and that keeps me coming back! Read Less

We've had good experiences with Healthy Pet.  They seem to specialize in greyhounds, which is what we have, and even worked with us when our older could no longer get to the office.  I think Dr. Christman is kind of a local Greyhound guru, and is a very nice resource to have available.The front desk staff seem very competent, if occasionally a bit chatty (not a problem in general, but might be a turn off to someone in a bad mood).They've been generally good about getting prescriptions filled quickly, though they have outsourced some meds to some online/mail-order outfit.  I'm not sure of the exact details, as I'm not the one who has dealt with it, but it seemed a little odd to me. Read Less

Our cat caught a cold. After two weeks of progressively worse sneezing, I decided to take her to the vet. First, I was VERY appreciative that they purposely leave a few slots open at then end of the day just for cases like our urgent but not emergency visit. I didn't need to wait long before we were invited to an exam room by a very friendly staff (who I'm sorry I don't recall her name because she definitely contributes to these five starts). The vet tech gave the cat a once over, took vitals and asked about the problem. It wasn't long before the vet joined us. This clinic has several vets and we've probably seen all of them over the ten years I've had my pets. This time we saw Dr. Laura Oxley. While it has been several years since seeing this particular vet, she remembered me and the cat - I really appreciated that. Instead of dragging the cat out of the cat carrier, the vet tech and vet took it apart. I wouldn't have thought of that - and I offered to pull the cat out. "No" Laura said, "This is more comfortable for the cat." Ok, you earned five start right there. We talked about symptoms and she did further exam. The cat has a sinus infection and the vet perscribed antibiotics. What really kicked this visit to five stars was the follow up email. Laura called my cat "sweet" and included a report card of the visit. The vets, tech and receptionist are awesome, and going to the vet was a pleasant experience. I can't speak for the cat, but it came close for her too :)Read Less

Our cat caught a cold. After two weeks of progressively worse sneezing, I decided to take her to the vet. First, I was VERY appreciative that they purposely leave a few slots open at then end of the day just for cases like our urgent but not emergency visit. I didn't need to wait long before we were invited to an exam room by a very friendly staff (who I'm sorry I don't recall her name because she definitely contributes to these five starts). The vet tech gave the cat a once over, took vitals and asked about the problem. It wasn't long before the vet joined us. This clinic has several vets and we've probably seen all of them over the ten years I've had my pets. This time we saw Dr. Laura Oxley. While it has been several years since seeing this particular vet, she remembered me and the cat - I really appreciated that.Instead of dragging the cat out of the cat carrier, the vet tech and vet took it apart. I wouldn't have thought of that - and I offered to pull the cat out. "No" Laura said, "This is more comfortable for the cat." Ok, you earned five stars right there. We talked about symptoms and she did further exam. The cat has a sinus infection and the vet prescribed antibiotics. As we wrapped up our conversation, the vet and the tech put the carrier back together. It wasn't as easy as it looks, I would have struggled but didn't have to!What really kicked this visit to five stars was the follow up email. Laura called my cat "sweet" and included a report card of the visit. The vets, tech and receptionist are awesome, and going to the vet was a pleasant experience. I can't speak for the cat, but it came close for her too :) Read Less

Highly recommend any Madison Pet Parents to take their fur babies to Dr. Christman. She was so patient & gentle with our big doofus we know will be regularly visiting! She was very knowledgable & helpful with our decisions on which vaccinations to get to accommodate Chance's outdoor lifestyle. Her vet tech was amazing, you could tell by the way she acted with Chance that she loved animals! Very pleased with this vet clinic! Thank you again Dr. Christman!!Read Less

I came here for the first time last week, sadly, because my hedgehog was not doing well and they are one of the few vets in town that treats hedgehogs. We ended up deciding to put her to sleep as her prognosis was not good, but everyone was wonderful through the whole process. As sad as it was it could have been made so much worse by poor service, but they were professional and compassionate. I believe our tech's name was H (I believe, apologies if it's misspelled), and I'd like to give her a shout out as I could tell how gentle and caring she is by how she handled my little hedgie. Two days ago, my dog started having trouble with his eye. As his vet's office keep cats in the lobby and it stresses him out greatly, we decided to take him here instead and see how it went. We had the same wonderful service and the same tech, who even remembered me from last week. The vet was great and my dog's eye is improving. We will be switching to Healthy Pet for all his care now. I'm sad about the circumstance under which we discovered the clinic, but glad that my hedgie was treated with such respect when she passed, and that my dog will get even better care. Thanks!Read Less

I have an elderly rabbit, and the doctor was so kind and gentle with her that she was hardly scared at all. My husband also brings his miniature poodle here. We love getting the postcards from our dog reminding us he needs a checkup! It's a very cute touch, but the bottom line is that the medical care your pet gets here is exemplary. Read Less

Dr. Roberts helped my shih tzu's bowel movements get back on track. Called to make an appt, and was able to have her looked at the very same day. Nice to have a vet this close to home. Was weary of trying a new clinic, but glad I did. Read Less

So thankful to have such a caring, knowledgeable, and friendly place to bring our bun! We recommend you to everyone we meet, no matter the type of animal! After reading so much about how hard it is to find a place that truly understands small animals, I feel so thankful to have you so close to our home. Read Less

Like a reviewer before me, I also take my Holland Lop rabbit to Healthy Pet Vet Clinic; I drive in from DeForest. They are really one of the only vet practices in the area with knowledge about small mammals and everyone is so nice. Love the bunny boarding, especially. It's so reassuring to know my non-cat, non-dog pet is in qualified hands while I'm away! Read Less

I am thrilled to report that Gracie came through her Dental Cleaning and Extraction surgery today with flying colors. She had to have 1 root tooth way in the back extracted and 3 tiny ones just basically fell out during her extreme tooth cleaning. The before and after photos are amazing. That poor child sorely needed this done! Gracie is still a bit groggy and the meds/anesthetics are still wearing off tonight, but she has minty fresh breath and a clean bill of health! Her Vet is AMAZING and she and her staff took the best care of Gracie possible. I HIGHLY recommend her to anyone, paws down the bestest Vet ever! Thank you Dr. Carla Christman and Staff of Healthy Pet Veterinary Clinic, for taking such good care of my precious child...we are both forever in your debt! Read Less

My two dogs have been going to HPV since they were in their old location near the train tracks.  I find that the vets and staff here are kind, no nonsense and knowledgable and my two dogs have not had a bad experience.  I find their prices reasonable and they never try to sell me something unless my dogs absolutely need it.  Their new location has plenty of parking, very clean and spacious. Read Less

I'll admit I was pretty skeptical of this place due to it's location and overall outside appearance but boy was I wrong. I just want to say a huge THANK YOU to the staff, doctors, and the student intern who helped me at this clinic. I've never felt so comfortable and well taken care of. I have a Holland lop bunny so I had a difficult time looking for a clinic who knows how to properly care for rabbits. Not to say that other clinics are bad but most vets focus on cats and dogs (which is understandable). I found this clinic via Google and I'm so glad that I found them!! They have convenient hours and a very knowledgeable and caring staff. Best of all, they have bunny boarding at extremely reasonable prices! They also have ferret and cat boarding for those who are wondering.Overall, phenomenal experience. The only criticism I have is that the Vet seemed fairly rushed but she was as sweet as can be. I come from Middleton and this place is worth the drive! Read Less

I'm not sure what vet clinic unhappy went to but I don't believe it was this one. Our 5 year old ferret, Tinkerbelle, began to display signs of Adrenal Disease during the fall of 2010. After taking her to many local vets in upper Wisconsin, all of which told us only 2 places in Wisconsin were able to do this particular surgery. Healthy Pet and the UW Vet Hospital, we called The UW Vet Hospital. The UW Hospital was a complete outrage, much like what unhappy wrote about. Cold, callous and completely upsetting when I was informed that if I truly cared for my pet their estimated 3,000 dollars for the surgery would be a small price to pay. I love my pet like one of my children, however, like most I cannot put my family on the street for a vet bill. Completely disheartened I called Healthy Pet fully expecting to get the same treatment. To my relief this was not the case. The staff was friendly and understanding on the phone. The office was clean and well kept as any vet I had been to. Dr. Cristman was very knowledgeable and friendly giving me her prognosis, potential treatments as well as the benefits and risks associated with each. The final decision was left in my hands, we opted for surgery. Surgery day was pins and needles, more so because the trip down to Madison from our home was better than a 2 hour drive each way. We dropped Tink off at the designated time. The office staff was again friendly and reassuring. They knew our trip was lengthy, offered ideas of places and sites in the area to keep us occupied while the procedure took place as well as an offer to call them if we needed any directions or help within the city. The surgery was completed on time. They kept Tink under observation until 3 pm at which time they made sure she was both fed and had gone to the bathroom on her own. We were sent home with detailed care instructions, complications to watch for, antibiotics, pain meds and emergency numbers in case of complications after hours.3 - 4 days after the procedure we were contacted and asked about Tink's well being.Today tink is a healthy, fluffy ball of energy, almost a completely new ferret. I attribute this to the care that Dr. Cristman and her staff were able to give Tink. I will and do recommend pet owners to Healthy Pet when they have ferret issues their owners can't address with their local vet clinics. Read Less

If you love your pet, do not take them here! This place is filthy, unorganized and run like it was owned by chimps. The office staff has no clue of what they are doing and the doctors are uncaring and cold. We lost our beloved ferret due to complications from surgery that her doctor recommended and we foolishly trusted. (Keep in mind her doctor had been a friend of mine since grade school.) We ended her struggle at an emergency clinic and we notified the office of her passing. Not one person from this clinic even bothered to call, email or send a card acknowledging our loss. The most beautiful, loving ferret in the world is gone because we trusted them. Please, do not make the same mistake! Read Less