We brought our dog in to be euthanized on a Sunday. He was aggressive and had issues with both people and dogs. I'm thrilled with the hours and ability to be seen right away. However, I'm less than th... Read More
We brought our dog in to be euthanized on a Sunday. He was aggressive and had issues with both people and dogs. I'm thrilled with the hours and ability to be seen right away. However, I'm less than thrilled with some of the practices of this clinic.
First, you would assume vets and vet techs know at least some animal psychology, and stepping over an aggressive dog, even a sedated one, is just not a great idea. Not only does it put them at risk, it stresses our the dog, and the owners who are already pretty stressed at this point.
Secondly, when you check on the status of the sedation and the dog is still awake and coherent, it shouldn't take another 20 minutes before someone comes back without an answer.
Lastly, when I'm on the floor, sobbing over my dog, my best friend, how dare you step over my dog and hand me a bill to sign. I'm sure there's a lot of red tape and beauracracy when it comes to medical clinics, animal or otherwise, but when I'm saying goodbye to my best friend, trying to sooth him and convince him to just let go and fall asleep, that is exactly NOT the time I should be pulling out my credit card. Or filling out paper work.
All the compassion and understanding offered by the vet and techs was wiped out by the poor standard practices exhibited by almost all staff members. Please, please, work on your timing. No one should have to sign the bill for their pet's euthanasia, over top of their sedated pet. Read Less