We move here from out of the area took a vet close to our home and we were very disappointed, it was not like the vet office we came from . Was going to go back out of town back to our old vet someone told me to try Port Cities could not be happier. This place was very helpful, nice, compassionate and knowledgeable from Chris at the front desk to the care we were given by Dr. Zachary Coston. Give this place a try, you will be very happy with them,and will tells others to go to this animal hospital. Read Less

Amazing vets. Great clinic. The only reason I didn’t give five stars is because if Cameron at the desk is rude to my wife again (he JUST hung up on her and was rude the whole time she was on the phone), we will be taking our dog somewhere else. Read Less

I've been taking my pets to Port Cities for over 20 years and have appreciated their staff and services. However, Friday morning I called to try to get an appointment for a kitten who wandered into our yard (and my kids and husband decided to adopt). I don't want to keep the kitten locked in a carrier, but until it is checked for ear mites, fleas, worms, etc., I don't want to let it run through my house. I was told they are scheduling 10 days out on new kitten exams. This seemed unreasonable to me. I was told they had some emergency times available but those needed to be kept open for emergencies. I asked her what my options were until then and she said that she would call if anything opened up. I stated that I would call another vet and thankfully, that vet was able to get me a 1:00 pm appointment THAT DAY even though I'm a new client. Sorry Port Cities, I'll be taking my pets to the other vet going forward. Read Less

The very best veterinarians and staff anywhere in the Midwest. Without their expertise and loving care, we would've never had our cat, Topaz, for 21.5 years. When it was time to say goodbye, they could not have been more compassionate or understanding. I will forever be grateful for all Dr. Madden-Heinzen and her staff have done for many of our pets over the years, and for my husband and myself, too. Read Less

First let me say that Dr. Coston is an Awesome vet with excellent animal instinct skills... We recently moved to Manitowoc and not able to find a vet that I felt was a good match for me and my animals... My Sheltie Lexi was having issues and I brought her to the Green Bay animal hospital they diagnosed her with a bad tooth... I ended up bringing her the next day to Port Cities Animal hospital without an appointment where Dr. Coston ran tests on her and notified me yes she had a bad tooth but more importantly that he needed to do emergency surgery for Pyometra. Lexi would probably not be here today if it wasn't for the diagnosis and care she received at Port Cities Animal Hospital from Dr. Coston. I have gotten multiple follow up calls from the doctor and I'm 100% sold on this clinic. The care and concern was overwhelming. Thank you!! Sincerely, Lisa Deiss Read Less

First let me say that Dr. Coston is an Awesome vet with excellent animal instinct skills... We recently moved to Manitowoc and not able to find a vet that I felt was a good match for me and my animals... My Sheltie Lexi was having issues and I brought her to the Green Bay animal hospital they diagnosed her with a bad tooth... I ended up bringing her the next day to Port Cities Animal hospital without an appointment where Dr. Coston ran tests on her and notified me that he needed to do emergency surgery for Pyometra. Lexi would probably not be here today if it wasn't for the diagnosis and care she received at Port Cities Animal Hospital from Dr. Coston. I have gotten multiple follow up calls from the doctor and I'm 100% sold on this clinic. The care and concern was overwhelming. Thank you!! Sincerely, Lisa Deiss Read Less

Dr Burton is amazing with our dog! We went there after our vet said he couldn't help our dog with dead tissue problem after being hit by car cuz were it was so went to get a second opinion and she was great and the staff is amazing!! They answer any questions and worked with us about the bill too since we had spend so much already on first vet. Read Less

Last week we found a starving and shivering Siamese kitten on our back porch.  We already have two sweet tabbies; but we also have big hearts.  We couldn't get ourselves to ignore or to take the kitten to the shelter.  So we're giving the kitten a shot at happiness.  We decided to try a new vet; and went to Port Cities.  Their attitude, when we walked in the door, made us feel very welcomed.  They oohed and awed at the new kitten (he is really cute).  We wanted a vet to check out the newcomer before exposing him to our other cats.  "Bandit" (we thought about "Groot") got a full check up and needed shots.  Angela, the vet we saw, had a wonderful manner with Bandit; and made the visit as gentle as possible.  Still a lot of hissing going on at our house; but things are settling down as I type.  Bottom line, this is a great veterinarian clinic to take your pet.  If you want to take your furry friend for any medical reason, I highly recommend Port Cities.  They treat your precious pet as the loved one it is; and not as a mere cash flow unit. Read Less

They have been just great folks to deal with.  They truly show that they care about you and your fur child.  Chris at the desk is always so very friendly and helpful.  I appreciate the great care that we receive here. Read Less

I cant begin to tell everyone what an amazing place Port Cities Animal Hospital is , The staff and Doctors are very knowledgeable, i trust them all with my cats 100% They have all been extremely nice to me since i have been bringing my pets here. I would never change vets ever, A special Thank You to Dr Madden Heinzen, Dr Burton, and Dr Costen who trust and feel my pets are safe when they are under their care. Also Thank you to all the techs that take care of my pets, and Receptionists who are all friendly,. Read Less

For 10 years we have trusted the doctors and staff at PCAH. We know they have the best interests of our two dogs in mind with each visit. With their assistance we hope to need them for many more years. Read Less

I wanted to say thank you to Dr. Angie and her staff. Thank you for your patience and concern with Shelby today. I know that all of my dogs are in the best care at Port Cities. I couldn't be happier with your clinic. Read Less

I have had nothing but good luck with dr. Hauser. First started going there with my three year old cat who ended having an untreatable organ disease. Dr. Hauser held my hand and watched this adult cry like a baby having to put my kitty down. As someone I had just met, and as a dr., that is exactly why we continue to go there for all three of our current kitties. Read Less

Just took my little dog for a physical. Dr Hauser came into the room, and ranted about my dog had to be on heart worm medication. Not a good morning or any kind of greeting. She gave her a distemper shot and that was it. Did not listen to her heart or lungs, check her anywhere, or check her ears. The whole visit was about heart worm Medication. Worst experience ever with a vet, needless to say I will never take my little dog back there. Wouldn't even answer my questions about anything. Cost me $106 for ranting! We have never been talked to so disrespectful by any vetinarian. Read Less

Dr. Angela Madden-Heinzen is without a doubt, hands down the best veterinarian. When our dog bloated and needed emergency surgery on New Year's Eve, she had our girl into surgery within 15-30 minutes. After surgery was done and our dog became very ill, she was constantly on the phone with me guiding me through every obstacle. Our dogs will never see anyone else. Thanks for saving our "queen" Roxy and taking wonderful care of both our girls! Read Less

Port Cities Veterinarians Dr. Angela Madden-Heizen, and Dr. Burton are top notch! They're available 24/7. Each of these vets have walked me through many life threatening illnesses with my own pets. I wouldn't recommend any other Clinic or veterinarian in Manitowoc County. Keep with these two doctors and your pets will be in safe hands Read Less

I cannot explain how amazing the staff is here at Port Cities. We lost our pet, which was very difficult. We were very new customers, however, everyone in the hospital sent us a card after it happened. They will do anything to help your family and pets. TRULY amazing place! Read Less