Snotty technicians. No one has good phone voices, sometimes they are outright disrespectful. Dr. Richardson is good, but the lack of consistent staff shows something about the business as a whole. They will take good care of your pets, but not good care of you. Read Less

Dr. Ellen Richardson is so kind and understanding!  When dealing with our old lab, she's very gentle.  When dealing with us, she gives us various options and explains each path - letting us decide what's the best way to go.  We get sincere follow-up calls to see how our pet is doing.Top-notch service.  People who care.  Love this place! Read Less

We love Mazomanie Animal Hospital! They have great customer service and have been a blessing with our dog Marley. They have diagnosed Marley with cancer and have made her life more comfortable throughout this whole process. I would recommend Mazomanie Animal Hospital to anyone.Read Less

I have been taking my pets to Mazomanie Animal Hospital for years. My pets and I have always been treated with respect and compassion. I feel that the doctors and staff are knowledgable and caring. I feel that the care my pets recieve is very thorough. Read Less

We have been driving from the west side of Madison to the Mazo vet for years. We started there with a pack of five, but are now down to three. The end of life care, advise, and guidance they provided to us made all the difference when our dogs passed away. Caring for an aging pet is especially difficult because they can't speak for themselves, and we often had questions about the next, best thing to do. The Dr.s and staff where always there and willing to help us. Read Less

We've been to the clinic about 6 or 7 times with our cats, all for different reasons. I feel as if most of the staff treats us like we are idiots. Sure, we're not cat experts, but we certainly do care for our cats. The only reason we continue to go there is because it's the closest vet to our house and I don't think it's fair to the cats to make them take a longer car ride just because we don't like the staff. But now I will think twice about bringing them back. Their attitudes are not at all welcoming- bringing your animals to the vet when they need help is stressful and you should be greeted with a smile rather than a bitchy look. They do not take much time to explain things and are not thorough when they do. I just took my cat to the emergency vet in Middleton after visiting the Mazo vet a few hours prior. I was very concerned about my cat and they released him without batting much of an eye. Long story short, I was so impressed with the service we received at the Middleton clinic that it made me realize just that much more how poor the vet in Mazo is. Dr. Tristan Daugherty-Leiter took the time to explain everything to us and we really, really appreciate that. Of course, we had to spend a LOT of money to take him in, but just do what's right from the start for your animal (take them somewhere else, if possible) and you won't find yourself in the same situation as we did. Read Less