Excellent care and service. Nice environment and grounds also. My dog is getting the best care he has ever had. He has lost weight and is healthier and in less pain. Dr. Bloss is very good and she has helped him emmencely. Read Less

The best rabbit care I've ever seen, both from a technical standpoint and a explaining-to-the-human standpoint. My wife and I are moving far away for her job soon, but I love this place so much for my rabbit care that I joked with my wife that we have to stay here and can never leave, just because I want my rabbits to get such good care for their entire lives. Read Less

I noticed something was wrong with our ferret yesterday and he needed immediate treatment. They didn't hesitate to get him in. Unfortunately he had very few options, so with the help of the Taylor and Dr. Mueller, the transition of peacefully crossing Packer over to the rainbow bridge was heartfelt and appreciated. My family was able to come in and say good bye and they let me hold him until he took his last breath. They got paw prints and even wrapped him up cozy with flowers so we could take him home. This was our families first time losing a fur baby, so it has not been easy for us, but I want to thank Taylor and Dr. Mueller for everything. I couldn't have gone through that without you. We'll definitely be back with the rest of our furclan. Read Less

Dr. Mueller and all the staff I encountered were very nice, attentive to my bearded dragon and his needs, and I really enjoyed that I left the clinic with the results of the test that was done for my dragon. Overall, a great first experience with any veterinarian clinic and I will continue to bring Max there for his care. Read Less

They did amazing with my parakeet I called them because he’s been a bit fluffed up and acting a bit off and they got me in same day just to make sure he was alright. They were very thorough and good with him (and took his constant screaming with good humor). Sara was my Vet Tech and she made me feel super comfortable and was good with him being sassy! Dr. Wittenburg was my veterinarian and she was extremely knowledgeable and made me feel at ease knowing my feathered friend was in good hands. Overall the only veterinarian I will be taking my birds to ever again. You guys are awesome and thank you so much! 😊 Read Less

I have been taking Chloe to Brook Falls Vet Hospital ever since I got her. The doctors and staff always have time for my phone calls, questions and have never made me feel rushed. Yesterday, I took my new fur baby, Mia, for her first check up and set of vaccines. The staff took the time to get to know Mia, really examine her and answer my questions. Plus Mia received a lot of treats and love. Everyone at Brook Falls loves my fur babies and knows how much I love them. Exceptional care for your pets. Read Less

Very passionate and caring... even tho they weren't able to help my ferret BOBO.... the vet knew what she was doing n tried every angle before we couldn't help him anymore.... broke my heart!! But the vets and staff at brook falls were so caring and helpful! Never honestly felt that way at any vet!! Read Less

I HAVE BEEN TO BROOK-FALLS VETERINARY HOSPITAL & EXOTIC CARE MANY, MANY TIMES WITH SPARKY AND HAVE ALWAYS BEEN PLEASED WITH THE CARE THAT HE RECEIVES. FROM THE TIME THAT WE WALK IN THE DOOR TO LEAVING WE FEEL WELCOMED AND SPARKY RECEIVES THE BEST OF CARE FROM THE RECEPTIONISTS TO THE TECHS AND LASTLY THE DOCTOR. SPARKY LOVES DR. BLASS ( ALTHOUGH HE WANTS TO GO HOME AS SOON AS HE SEES HER) LOL I RECOMMEND BROOK-FALLS TO ANYONE WHO WANTS THE BEST OF CARE FOR THEIR PET. Read Less

Brook-falls is the only place I would ever take my birds. The doctors and staff are so caring and knowledgeable. Dr. Bloss goes above and beyond to make sure my birds receive the best care possible. She always treats them like they are her most important appointment of the day. In an emergency, they always find a way to make the time to fit us into the schedule. I'm thankful everyday that I have such wonderful people caring for my feathered family. I would recommend them to anyone! Read Less

Originally had good luck with Dr. Miller. My dog got switched over to seeing other vets at this clinic who seem to be much more interested in the bottom line and selling procedures versus doing what is best for the animal and owner. NO accountability is taken by this clinic if you are upset with the single (expensive) course of action they are willing to offer you. They will also never take responsibility for the actions their vets have taken or make any sort of statements to make you feel like they value your business. ZERO CUSTOMER SERVICE, NO ACCOUNTABILITY, ZERO DESIRE TO KEEP A CLIENT WHO TAKES AN ACTIVE INTEREST IN THEIR PETS WELFARE. If your dog is having any sort of problems, don't waste your time and money here. There are other clinics around that will go through multiple options for action instead of just the one that will make them the most money. A customer of 3 years was lost by caring more about your bottom line than your customers. Read Less

Had an appointment for my African Grey with Dr. Ford. He was very knowledgeable and gave me great tips on diet, general care and how to have a more social parrot. I would definitely recommend him if you are a bird owner. On top of that his assistants and employees were very friendly as well. Read Less

My mini Doxie Zulu has been a patient of Brook-Falls Vet many times over the past almost 5 years and she gets all excited when we go there to see all the marvelous staff and Doctor's. This Doxie mom absolutely loves this place and will not go to any other vet. They take care of Zulu like she is one of their own :) Read Less

I will not go to another vet. I love the way everything is handled here. Everyone is friendly and professional on the phone and at the office. Unlike other veterinarian clinics that claim they see exotics, Brook-Falls can hold up to that promise. I have taken my birds and my reptile to another clinic that said they were able to see exotics and I left with not much information on their situations and a minimal understanding. I took each animal to the vets at Brook-Falls were they preformed tests and came up with an actual cause which then they could communicate in detail with me. I was recommended to come here for their avian specialist by C.A.R.E. and will not hesitate to recommend Brook-Falls to anyone looking for a vet for any of their pets.Read Less

I have 4 dogs and will never take them anywhere else again. The vets here are caring, passionate people who love what they do day in and day out. They are kind and patient with us humans who can be overly emotional when it comes to our pets health care. The front desk staff are awesome as well, they are always polite on the phones and very welcoming when you walk in. The techs are amazing with the animals and never make you feel uncomfortable when taking your pet from your arms and walking away with them. I'm very fortunate to have found this place and am very proud to call them my veterinarian of choice! Great people, great place in a great location. Read Less

I wish they were closer to us. We live in Michigan and there is very little exotic birds vets around here. Some has retired and there is only one I found but the are high price. My son Unbrella cockatoo that broke his leg in six pieces and by the time I got done paying for him it cost me 4000.00 to 6000.00 dollar to fix him. I can't believe that. I need to find more vets for birds here closer. Thanks Macawlady Read Less

This is the only affordable veterinary clinic in my area that has experience with rabbits. They have two very good, rabbit-savvy vets there. Their office visits are a little on the pricey side, but it's worth it! Read Less