Milwaukee Animal Hospital

Today was the day we had to make the decision no pet owner wants to make. Our beloved dog of 14 years Molly was at the end of her life. At first we were going to take her to the humane society to get end of life services but didnt like the fact that we couldnt be with her as she passed. We then called the Milwaukee Animal Hospital to see if they could help us in this difficult time even though we had just made the decision this afternoon. They were very accomodating even though it was kind of last minute. We just couldnt stand to see Molly go through any more distress. Everyone at the clinic was VERY professional and compassionate. Thanks to all the staff for their help through this difficult situation. We really appreciate everything. Read Less

First, I'll say this was the most non-compassionate animal facility I've ever been to. The only one we felt truly cared for my Chloe and respected the emotions we were going through was the receptionist! We took our beloved Chloe in upon recommendation of a friend because our vet was closed for the holiday. She had a mass on her toe and from the first few words out of the extremely emotionless and non-interactive tech, I had a bad feeling. At that point, I should have gotten us out of there!!! We were told Chloe would have to have surgery to remove her mass AND toe. I will forever live with guilt of letting them keep her to do the surgery! They didn't explain anything.....not risks, procedures, NOTHING! It is my fault for not asking those questions, but I was so emotionally distraught and naive enough to, at the time, believe this was no big deal....as if it were (as I was led to believe) they would've explained more or done more tests, right? WRONG! NEVER were the risks of anesthesia gone over with us, nor did I sign a waiver or DNR (which I learned AFTER the fact, I should've done). We were rushed out of there, me in tears, and my Chloe in a small cage not much bigger than her. The following day, we get a call that Chloe did not respond well to the anesthesia and suffered a collapsed lung! WHAT??? This was a possible side effect? Again..... not one mention to the risks prior to this. We were then told the tumor had spread to her lungs! Again....WHAT?? Why weren't xrays done PRIOR to anesthesia to see if her lungs were healthy enough? Why wasn't a sample of the mass sent to the lab to determine if it was actually cancer before you decide to cut her toe off? They did a needle aspiration....why wasn't that sent out??? They then proceed to tell me they tried the anesthesia AGAIN! WHAT???? She didn't respond and you try again??? I then tell them over the phone not to proceed. We picked her up that night and the next day met with doctor to discuss what happened. Was told the same thing,showed some xrays and handed a pamphlet to another clinic and sent on our way! Not one "I'm sorry" "Do you have any questions/concerns?" "How's Chloe?" NOTHING! Nothing but vague answers, no instruction on what to watch for now that she has a collapsed lung, no advice on how to proceed now that she has possible cancer, no recommendations on how to make her comfortable. There were NO words of sympathy, NO words of advice on caring for the mass (they didn't even bandage it as it was bleeding), on dealing with a member of our family that they so nonschantly told us was terminally ill...just literally shoving us out the door with a grim diagnosis, which by the way, was never even tested for!!! No biopsy, no lab work...LITERALLY NOTHING. NOTHING... but a $600 bill (for what exactly I'm still trying to understand....as again, we didn't even get a bleeding toe bandaged!!!) and a beloved member of our family that went in with a toe mass and came out with a collapsed lung and possible cancer diagnosis! And the worst thing of all this is that it was all done so methodically and with ZERO EMPATHY OR COMPASSION!!! Also, since being there, we have discovered on their website, a presurgical packet that requires owners signature....WE NEVER RECEIVED THAT FROM THEM PRIOR TO SURGERY to review or sign!!! We were absolutely blindsided and taken advantage of here and my precious Chloes life will be the price we pay! I am absolutely heartbroken and disgusted a place like this exists! I will always feel the guilt of not listening to my gut and getting her out of there when I questioned their concern and compassion. This has truly been one of the worst experiences since bringing Chloe into our family 7 yrs ago. Read Less

I took my son's cat there and they overcharged me for lab services that they didn't even need. They even charged me for nail trimming and didn't even trim my cat's nails. When we question the receptionist she just made an ugly face that she was getting annoyed and rolled her eyes. Not sure if she's a new employee since we went there for almost 4 yrs before we experienced this awful CS. definitely moving to a different vet. Read Less

At first it seems their prices are lower compared to other places but make sure you ask for your receipt and services as they would try to over charge you. I took my cat there and one time they wanted to charge me for nail trimming when they did not do it. Another time they told us my cat needed a tooth remove and ran a bunch of labs for $200 and didnt even remove his tooth and didnt trim his nails and i was charge for it. When i questioned the assistant she was just getting annoyed. Definitely moving to another place. Read Less

I recently moved to Milwaukee and I'm glad I found this place. I agree most people would drive right past this place. Previously I went to a clinic in Milwaukee with big signs, open 7 days a week, $50 "discounts" on everything - what a mistake, everything was very expensive and I wasn't comfortable with the recommended treatment. Milwaukee Animal Hospital is the only place I will now go. Read Less

I feel that a lot of people would pass up this smaller clinic but Milwaukee Animal Hospital truly gives the best care I have seen! Our cat, Pickles, was having some major intestinal issues. The staff and vet did everything they could to assist him and when it became clear that we would need an oncology referral they were able to do so. The vet is very well educated in different types of blood work or testing that needs to be done that other vets may not think of. We have always been able to get in on short notice and not once did we think that our animals weren't in the best of care. The thing that we love is that the people working there truly seem to care about their patients. They have someone come in on weekends to look after the animals that are staying there overnight or for an extended time. If the animal is feeling alright, they will sit with them in the front office. They obviously like spending time with them and treat them very well. Even though Pickles eventually lost his battle with cancer, we are so thankful for the care that MAH provided. They still have his picture in their lobby so stop and say hi to him and the great people there :)Read Less

I haven't encountered this before but as it turns out this Vet charges and office visit fee each time you show up at thwir door, $25 visit fee for vaccinations +the cost of the vaccine, if a few months later you xome in for another vaccine it's another $25 and $45 office visit fee for medical reasons, kind of when your health insurance has a copay and you pay 30 to 40 dollars every time you show up at the doctors office. That's some crazy pricing there. Looking for a more reasonable vet.Read Less

We are very pleased with the care our furry family members receive. We have been patients for over 4 years and Dr. Bajwa and his staff have been there for emergencies as well as routine care. The staff is caring and kind. Read Less

I took my dog here a few years ago. She had an infection in her ovaries. Once my dog had her surgery the doctor explained to me why she was sick and they also removed a small tumor she had for free.. the staff treated my dog so well. They're also affordable Read Less

Fantastic vet. Dr. Bajwa is very smart and experienced. Took great care with my cat and even worked weekends when the cat was seriously ill. So pleased I have found a caring, thorough vet that goes the extra mile! The vet techs are great, too. Can't recommend this place enough. Prices are very reasonable, too. Read Less

Spent over $400 on a probable urinary tract infection for my cat. Was told she had to stay overnight... Just got test results back... No infection. Should have just burned the money same difference. They took advantage of a sensitive animal lover. Never again!!Read Less

Dr. Bajwa is the ONLY vet in Milwaukee i trust 110% with all my babies I refer anyone i talk to that has any domesticated animals to go to him His clinic is always well kept and his staff of vet tech are very kind gals You can't go wrong in choosing him to care for your non human babies Read Less