Dr. Banks is the best! I took my beloved dog roscoe here for years for his entire life. When the sad time came to put him down, I could not have asked for a better vet than Dr banks. She really cared for him and it meant a lot to me. When I got my next dog, I brought him back here even though we had moved further away because my animals are my babies and I need a vet I can trust. Dr banks will really care for your fur babies. Also I don't consider this vet expensive. It's comparable to the area prices, the care is great, and they will give you an upfront breakdown of costs before you do anything as long as you ask Read Less

Dr Banks is great with our cat, she's very informative for us and she treats him really professionally. He's usually a big scardey cat about going to the very, but she usually gives him a few treats and he calms right down for her to do the exam. She also gives us great advice on keeping him healthy and offers good alternatives for us to consider. Read Less

I am consistently blown away by how great everyone that works at Small Animal Hospital is. They're true animal lovers and they're great at making sure I understand my dogs health - particularly reassuring, since I adopted my first dog. Read Less

Dr. Becky Banks is THE BEST. I cannot say enough good things about her; she is kind, patient, dedicated and always goes the extra mile for our pets. We take our 2 cats and 2 dogs to her and they are not all easy patients. I would highly recommend Small Animal Hospital without hesitation. All of the vets, techs, and support staff we’ve dealt with are always friendly and helpful. Read Less

I am very glad I chose this place to take care of my cat, who was diagnosed with diabetes. They were concious of the fact that it can be financially difficult to maintain a pets health, and gave me options that didn't include putting him down, that would help me achieve that. It is nice to know that you're not going to be looked at as a neglectful pet parent if you aren't taking a second mortgage out on your house to care for your best friends. Read Less

All of our animals have always gone to the Small Animal Hospital. The staff is incredibly warm, friendly, and inviting. They make you feel comfortable while visiting, and are very accommodating. Our animals have always been given excellent care and done well, whether it was a routine visit or something unexpected. You can tell everyone here cares about the animals they see. Overall a great place to take your pets! Read Less

I think this place may be a little on the expensive side, but not too outrageous if a young cat mom, like myself, can afford it. Dr. Becky is the bomb and all the ladies working the desk are wonderful.Read Less

The very best in the city of Milwaukee. Dr. Bennets is the kindest most compassionate Veterinarian I have ever had the pleasure to deal with I would highly recommend this facility to anyone with a pet that they love and want the best care for. Read Less

Dr. Banks is a quack. She seems scatter brained and doesn't know what she's doing. Dr. Vogel treated my dog for an infection in 2013 and it cleared up right away. I took my dog back for the same symptoms in 2016 and Dr. Banks decided to try a different combo of medications for whatever reason that DID NOT work the first time, then she prescribed a second round. Which did not work again. In a THIRD follow up, Banks wanted to charge me $350 to include lab work in my dog's treatment so she could decide if she thought a third medication, that I would also have to pay for, would work for my dog. Not sure why Vogel could figure it out in one visit but Banks has taken months and hundreds of dollars to figure it out. I called to complain about all this and discuss reimbursement due to Dr. Banks' blatant mistakes in my dogs treatment and I got barely anything returned to me. Will never go back to this vet again. Read Less

My 3 year old kitty swallowed a string and needed emergency surgery. Throughout this scary and stressful time, I interacted with many of the vets and vet techs at Small Animal Hospital. Every single staff person was so helpful and thoughtful, and brought a bit of ease to my understandably worried mind. Throughout surgery, a multiple night stay, and my incessant visits/calls, I always felt the staff went out of their way to make sure I was informed of what was going on, and even simply... that they (really) cared. Patrick, a vet tech, even consoled me and chatted with me when I was feeling a bit hopeless... his kindness with stay with me forever. Dr. Banks created a thorough after-care plan and always made me feel that she was genuinely and fully invested in the health of my cat. Whether a routine checkup or intense surgery, I have had nothing short of excellent service from Small Animal Hospital.Read Less

I've been taking my pets there for 20 years. Their care and service is unmatched. Dr Geiken is my vet, but I've used them all at one point and every one has been terrific. Jackie, the front desk, and the techs are equally knowledgeable and kind. I wouldn't take my pets anywhere else. Read Less

I've taken both my cat and dog here for a few years. Every vet and technician has been helpful, patient, and totally transparent about treatment options, cost, and if a course of treatment is worth it. In the end the treatment decision is always my choice but I feel confident to make a decision based on the guidance and information presented. I think the staff is ethical and provide great care. Read Less

Staff is wonderful and friendly. They are always very professional and upfront about service costs and medical recommendations. I know my pets are in good hands here. We have 2 cats and 2 dogs who all love Dr. Banks and staff! Read Less

We don't live locally, and had to make an unexpected appointment for our dog, Leinie, while visiting family over Thanksgiving. The staff was kind, supportive, and professional. Their experience and confidence made us feel comfortable in a very scary situation.Read Less

My husband and I recently moved to Milwaukee and chose this vet clinic because of its proximity to our home. We brought our dog in today for his yearly checkup and vaccines. We were quite pleased with the experience. The vet tech and vet were both very knowledgeable and showered our dog with attention, which really helped put him at ease. In addition to the required and must have vaccines, the vet also told us about a couple of other vaccines that, while not required, could be helpful for our dog. What I appreciated, though, is that she didn't try to force the vaccine on us and gave us information to take home to think about whether the vaccines were right for our dog. The vet spent a good amount of time with our dog during the exam and was glad to answer all of our questions. The front desk staff was also very helpful and gave us information on local dog trainers and explained the cost of everything we paid for. Overall, this was a very positive experience. Read Less

Dr. Banks is without a doubt the best vet we have ever visited. I've never once felt rushed and she always walks through the pricing so you actually know not only what you're purchasing but why. Most importantly her love for animals shines through every time she walks in the room. She will actually get on the floor and play with my dog which is something I've never experienced with any other vets. I cannot say enough good things about her. If you're in the Milwaukee area, I highly recommend Dr. Banks & the rest of the staff! Read Less

We have used Small Animal Hospital for years. My family has always brought our animals to Small Animal Hospital and they have always taken the best care of them. They're one of the best, thorough and well-knowledged group of veterinarians I could have asked for. Now that I'm older I bring my dog to Small Animal Hospital. I would not have it any other way! I live in Menomonee Falls and still bring my dog to Small Animal Hospital due to the quality of care. My vet Dr. Geiken always treats me as if my dog is her only patient. We brought our dog in for her spay and I asked them to look at spots she had on her tummy. It was a bad seasonal allergy infection and they took care of it in the most economical way they could with giving her the best quality of care. I will never go anywhere else. I never feel "taken advantage of." Read Less

I was in town on business and had an emergency with my husky. I walk in with out calling and the staff helped me immediately. They were very kind, extremely knowledgeable and helpful. My dog made a full recovery. If I lived closer at this would be my vet. Thank you <3 Read Less

Love love love SAH! I've been taking my fur babies here for 10 years. I still go there even though I live about 25 minutes away. The doctors and staff are fantastic. The clinic itself is comfortable and soothing for both animals and nervous pet parents. They've seen me through a lot at SAH. Recently they helped save my youngest cat, Pepper, who suddenly was losing weight at a rapid and dangerous pace. Special shout out to Dr. Vogel, she's the best! In terms of cost, they are comparable to any other clinic I've visited. I believe the quality of the staff, services, and building are well worth it. Read Less

Be careful - 3 weeks after surgery was done AND paid for they called me saying they messed up and forgot a charge on my bill for 275.70. They were NOT willing to work with me on the additional amount THEY forgot to charge me in the first place and were extremely rude about it! Held NO accountability for their error. The total was much higher than the verbally quoted price, however, according to them the amount the vet noted in their system was what I was charged - this amount was hundreds more than what the vet quoted me verbally for 'worst case scenario.' Always, get a quote in writing. If you wanna get overcharged, and charged even more weeks after services were done and paid for, then go here. Oh, go here if you want rude support staff, too. So disappointed. Read Less