I'll start by saying Dr. Jodie's holistic, albeit expensive, treatments work for our pet. When other integrative vets in the area kept missing the mark, we were willing to bear the cost of premium su... Read More
I'll start by saying Dr. Jodie's holistic, albeit expensive, treatments work for our pet. When other integrative vets in the area kept missing the mark, we were willing to bear the cost of premium supplements in the short term. We were very happy at first.After the first appointment, communication at this office, however, was disorganized or nonexistent. Weaning our pet to more cost effective solutions was also unnecessarily difficult.In our experience, Dr. Jodie does not read the pet charts before entering, leaving you to remember and remind her of all of your pets history, supplements, medications, dosages and testing. If your pet has a complex history or is taking the slew of supplements she prescribes, this gets annoying very fast (and potentially dangerous if you forget to mention something).Dr. Jodie does not respond to emails or phone calls and attempts to relay information through her staff, who forget to call, tell you the wrong information, or relay bare minimum information. This forces you to make extra in person appointments to get your questions answered.When we saw another vet in the office, he gave different advice than Dr. Jodie. When we emailed and called to ask for clarification and help finding a cheaper food option, we got no response.Lastly, I had to call 3 times over the span of one week to ask and remind them to send our pet's records to another vet after we moved. For the prices we were paying and all of Dr. Jodie's supplements we've bought, we'd expect better treatment and responsiveness. Read Less