I work in the veterinary industry and cover animal clinics in the state of Wisconsin. Dr. MacKenzie is one of the brightest doctors in the state, as well as extremely caring. The technicians (Jen), assistants and reception staff (Wendy, Nancy and Michele) have all been there for many years and will treat your pet like one of their own. I’ve been behind the scenes at this clinic, and they are truly an amazing group of professionals. With state of the art equipment and training, you can feel confident that your pet will be in the best hands. Read Less

I just had my Golden Doodle Aly groomed at Animal Clinic In Sussex by Kim. She was a little disheveled and had a few matts. I was more then pleased when I picked her up. Kim did a wonderful job!!! Aly's coat looks so beautiful and I can "see" her again. Thank you Kim!!! We will be coming back. (The price was just right too) Maureen Read Less

I adopted a kitten a month ago. My poor kitty has been sick for three out of the four weeks that I have had her. So we have been in three times in a month, One of the times was with only a 20 minute notice after my kitty started sneezing blood. Dr. Schroeder takes such good care of my kitty and really takes an interest in her. Today I came in with my kitten and an eight-month-old human baby. Needless to say between the carrier, diaper bag, and the car seat, my hands were more than full. One of the sweet receptionists, I am sorry, I did not catch her name, helped me back out to my car after our appointment, carrying my kitty for me. That goes above and beyond! I will recommend you to anyone looking for a vet! Great veterinary care, and great customer service, it doesn't get much better than this! Read Less

I have been taking my 3 dogs to Animal Clinic in Sussex for years, and I also took my prior dogs there. My dogs typically see Dr. Jennifer Cortright and they love her. She is very knowledgeable and has a great bedside manner with the dogs. She also does a great job of educating me about my pets' health issues and their general health maintenance. The office staff is great - very friendly to both owners and pets. The veterinary techs are also wonderful - they treat your pet as if it were their own, and they do all they can to ease the stress of the experience for the dog. The clinic is beautiful and clean, easy to get to and there is ample parking. I have always been able to get an appointment to suit my schedule and/or my pet's needs. Read Less

So. on my morning off from work, my normally spunky, healthy but old (16 y/o) cat Sami was acting totally off her feed. 7am? Fine? 8am? I'm calling the vet. Indeed, I called the office a little after 8am and they said it would be best to bring her in with such acute symptoms. The only appt. available was 2:40pm, and I had to work. The office called back about 20 minutes later to say "hey, bring her in, and maybe the vet can see her between appts." Okay, good. Brought Sami in the pouring rain about 9:30, and it turns out there was a cancellation! So Dr. Mac was able to spend the time with Sami and I. Both she and the vet tech (Im pretty sure it was Brit, but both were amazing professionals) were so VERY kind and sympathetic to my stupid tears but also very thorough in their care. The office staff offered me a welcomed coffee while I waited for Sami's test. Dr. Mac came back and was wonderful about explaining the x-rays. Turns out my girl has kidney disease but that's to be expected of older cats. Still not quite sure on the acute onset of the straining and vomiting, but Sami seems over it now. Again, being a lousy, rainy, bring my cat into the vet Wednesday morning, it was a pretty good experience, and Sami is, for now, doing well. Thank you, ACiS, for your wonderful care of Sami and me. Highlander Grog is awesome.Read Less

My wife and I did not have a good experience here. If your dog is a rescue, you should have no problem, but if you got your dog from a breeder, they will not treat you well. We were even told at one point to consider bringing our dog back to the breeder because we asked about biting behavior which they claimed could not be trained away (which turned out to just be teething). Also, we saw two different vets in two visits and both seemed to care more about the dog than helping us understand what was going on. The staff behind the reception desk were friendly.Read Less

Love the care and attention they give both animal & human. I had to put down my beloved Golden a few years ago & the people at the Animal Clinic made it as comforting as they could for me as well as Belle. Even sent me her paw print. My present dog Magnolia loves Dr McKenzie! Wouldn't take her anywhere else! Read Less

Just had my puppy in the clinic for her wellness exam. As always Dr. MacKenzie was WONDERFUL and very informative. She takes the time that Maggie needs (and me) to perform a thorough and non-threatening exam. April is also so wonderful with Maggie; Maggie is a bit spoiled but loved a lot and ALL the staff at the clinic recognize this and treat us as if we are the only ones in the clinic (even though I know they are very busy). Dr.MacKenzie was recommended to me after I had some poor vet experiences. I trusted her and April from the very start, but more importantly: so did Maggie!!!Sussex is a bit of a drive for us but well worth the excellent care Maggie receives. PS to Dr. MacKenzie: Maggie's eyes are clear now:) Read Less

By far the best veterinary clinic in the Lake Country area. From the front office staff, to the techs and doctors, each employee at the Animal Clinic in Sussex knows how important your pet is to you and takes amazing care of your four-legged family member. I would like to particularly recognize Dr. Mackenzie Vermey she is the best and has been taking care of my pup for the last 3 years! I would highly recommend The Animal Clinic Sussex! Read Less

By far the best animal clinic in the Lake Country area. From the front office staff, to the techs and doctors, each employee at the Animal Clinic in Sussex knows how important your pet is to you and takes amazing care of your four-legged family member. I would like to particularly recognize Dr. Mackenzie Vermey € she is the best and has been taking care of my pup for the last 3 years! I would highly recommend The Animal Clinic Sussex! Read Less

This Veteranarian clinic has the finest staff and service. They're so professional, educated, compassionate, personable, educating, can I say more? Yes, I can go on forever about their excellence on every level. We've taken our cats there for 16+ years, on recommendations from Pewaukee neighbors, having been very disappointed and shocked at another Pewaukee Vet center nearby. Too many other friends having told us stories of that other local vet's terrible lies and uncaring or practices injuring our pets. This Sussex clinic is unmatched in the many cities I've lived in over 60+ years. tell them Claire sent you! Read Less

The staff here are amazing. They cared for my best little buddy for years, and when it was time to say goodbye to him a couple of weeks ago, they carried out the procedure with the utmost compassion. I even received a sympathy card signed by the entire staff with a hand written message and his paw print. I never expected, nor have I ever received such fine service from such wonderful, caring people. Read Less

We transferred all of our dogs to this clinic when Dr. Mackenzie Vermey joined  the practice.  We've been thrilled with the quality of care and the exceptional service of the entire staff.  We live in Milwaukee, but this is well worth the drive for us -- we have 6 dogs.  From the front desk to the vet techs...they are compassionate, friendly and very welcoming.  They know all my pets by name -- they don't need to check the chart for names.  The clinic is clean and state of the art.  Dr. Vermey spends as much time as needed to diagnois and treat your animal.  Cost estimates are provided and alternative options presented to you for informed decisions.  I will never take my dogs any where else!  For example, my Golden Retreiver, was suffering and needed to be euthanized.  Dr. Vermey, April (vet tech), and Nancy (front desk) stayed with us 3 hours after the clinic closed for the procedure.  It was very emotional and both my family and my dog were treated with respect and compassion.  I've had dogs all my life and have been to a few clinics in the Milwaukee area -- trust me, THIS CLINIC AND GROUP OF PROFESSIONALS ARE THE VERY BEST! Read Less

We've transferred all of our dogs to this clinic when Dr. Mackenzie Vermey joined the practice. We've been thrilled with the quality of care and the exceptional service of the entire staff. We live in Milwaukee, but this is well worth the drive for us -- we have 6 dogs. From the front desk to the vet techs...they are compassionate, friendly and very welcoming. They know all my pets by name -- they don't need to check the chart for names. The clinic is clean and state of the art. Dr. Vermey spends as much time as needed to diagnois and treat your animal. Cost estimates are provided and alternative options presented to you for informed decisions. I will never take my dogs any where else! For example, my Golden Retreiver, was suffering and needed to be euthanized. Dr. Vermey, April (vet tech), and Nancy (front desk) stayed with us 3 hours after the clinic closed for the procedure. It was very emotional and both my family and my dog were treated with respect and compassion. I've had dogs all my life and have been to a few clinics in the Milwaukee area -- trust me, THIS CLINIC AND GROUP OF PROFESSIONALS ARE THE VERY BEST! Read Less

The absolute BEST vet clinic around!! Everyone there is just FANTASTIC! We have gone there through the adoption of new fur babies to the unfortunate loss of older fur babies and you can tell that they TRULY care about their clients, both human and fur :) Thank you for being AMAZING!! Read Less

ALWAYS compasionate and caring to the physical and emotional well being of ALL PATIENTS; both the fury and human ones. We have been with Dr. Wendy and the Animal Clinic in Sussex for over 10 years. Years ago, we did take one of our pets to a clinic closer to home for the sake of convenience. This action ended up confirming to us why we had been with the Animal Clinic for so long, and that it was worth the extra time and drive for the best care and for the love of our pets. We are very greatful to the Veterinarians and staff at Animal Clinic in Sussex and all that they have done for us and our pets all of these years. Read Less