My time with this animal hospital was short and very sad
I had to put my best friend down
But the staff and the doctors were fantastic they made this terribly sad time as beautiful as possible.
As I s... Read More
My time with this animal hospital was short and very sad
I had to put my best friend down
But the staff and the doctors were fantastic they made this terribly sad time as beautiful as possible.
As I said before both vets and staff are amazing I would recommend this animal hospital to everyone without hesitation I will be using this veterans in the future
Thank you again for all you help and understanding Read Less
Norman Lazare
11 Aug 2018
REPORT
The template for a great veterinary clinic.Helpful and efficient staff who understand that our pets are also family.Our little pug Maggie just came through a difficult period of corrective surgery for... Read More
The template for a great veterinary clinic.Helpful and efficient staff who understand that our pets are also family.Our little pug Maggie just came through a difficult period of corrective surgery for a serious birth defect.Dnt know what either she or we would have done without Dr.Betrand. Highly recommend the place. Read Less
Ahmad Issa
11 Jul 2018
REPORT
Doesn’t like their attitude, especially Jane, and the receptionist.. real evil
Eli Z
19 Jun 2018
REPORT
Really friendly staffs! The vet is really helpful and would give me tips to help my cat lose weight. She would go out of her way to help me count calories and suggest a diet.
Although the wait is ki... Read More
Really friendly staffs! The vet is really helpful and would give me tips to help my cat lose weight. She would go out of her way to help me count calories and suggest a diet.
Although the wait is kindof long though (I waited for 25 minutes with an appointment) Read Less
Sarah Dufton
16 May 2018
REPORT
My kitten got her vaccinations and was spayed at this place. The staff is very patient, and informative. They were happy to followup with us to ensure she was healing properly.
Mackenzie Sampson
8 May 2018
REPORT
My little best (cat) friend was seriously sick. She wasn’t eating, and she was deteriorating quickly. I brought her here, and was extremely pleased. I was blessed to deal with Dr. Bisson, who you coul... Read More
My little best (cat) friend was seriously sick. She wasn’t eating, and she was deteriorating quickly. I brought her here, and was extremely pleased. I was blessed to deal with Dr. Bisson, who you could tell really cared about my angel.
I am happy to report that my cat has bounced back, and I really believe that it is because she cares about animals, and knew the proper treatment plan to get her health back.
My heart was breaking and Dr. Bisson has repaired it by helping my cat. Thank you so muchRead Less
Andrya Andrya
13 Apr 2018
REPORT
I am super protective of my animals. I read, explore, listen to the varying science out there on what will give my fur babies the best health advantages. I have been going to Baker for a long time--th... Read More
I am super protective of my animals. I read, explore, listen to the varying science out there on what will give my fur babies the best health advantages. I have been going to Baker for a long time--they are truly awesome from front staff, technicians, to the vet that I see there. I trust their philosophy and advice. I recently started seeing Dr. Bereza and I feel very confident with her. She has a lot of wisdom to share and respects us pet parents. Read Less
Qing Ouyang
14 Jan 2018
REPORT
Do not recommend you to go there if you have exotic animals, I do not have good experience with Dr. Genevieve Bisson.
Cindy-Rose Onofrio
9 Jan 2018
REPORT
Went to this vet because of the reviews. There was a spot in my eyes cat so we booked an appt right after xmas. The reception was so friendly and the vet was gentle and caring with my cat.
There was... Read More
Went to this vet because of the reviews. There was a spot in my eyes cat so we booked an appt right after xmas. The reception was so friendly and the vet was gentle and caring with my cat.
There was nothing wrong with her eye and we got her vaccines updated. Prices weren't exorberant. We'll definitely be bringing our animals back here for everything. Read Less
Nicole Gravel
28 Dec 2017
REPORT
I recently adopted a dog that is extremely fearful. I went to another vet and she had a horrible experience. I explained her issues to Dr. Bertrand and she was so patient and compassionate with our do... Read More
I recently adopted a dog that is extremely fearful. I went to another vet and she had a horrible experience. I explained her issues to Dr. Bertrand and she was so patient and compassionate with our dog. I am so happy i found Baker Animal hospital, they take their time to listen to your concerns and all the staff is extremely friedly. Read Less
Kevin Montano
18 Oct 2017
REPORT
I went to this vet and I had an AMAZING experience. The receptionist was welcoming and easy to talk to. The vet Julie was great, she was very insightful and genuine. Overall, the atmosphere is very pl... Read More
I went to this vet and I had an AMAZING experience. The receptionist was welcoming and easy to talk to. The vet Julie was great, she was very insightful and genuine. Overall, the atmosphere is very pleasent and would definitely recommend this vet.
PS. We got a free quality big bag of cat food to treat our cats urinary infection!!
5 stars! Read Less
Montreal Explora
16 May 2017
REPORT
DETAILED AND PERSONALISED SERVICE!!!
- friendly staff and knowledgeable vets.
- the receptionnists are kind and professional.
- they will do anything to help you.
- attentionate and passionate team.
... Read More
DETAILED AND PERSONALISED SERVICE!!!
- friendly staff and knowledgeable vets.
- the receptionnists are kind and professional.
- they will do anything to help you.
- attentionate and passionate team.
I strongly recommend this vet if needed. My sister refered me to Dr Bertrand who takes the time to personaly call me after business hours to see how my dog is doing !!! I mean, wonderful service ... Read Less
Helen Kyne
25 Apr 2017
REPORT
I cannot sing their praises enough. We have been clients for over 40 years and they have always been excellent.
Geoff Sullivan
13 Mar 2017
REPORT
Dr. Berezza is our vet. She seems awesome. Overall we have had good experiences at Baker Animal Hospital However, in an emergency situation where our new puppy was bitten by another dog, we saw Dr.Ber... Read More
Dr. Berezza is our vet. She seems awesome. Overall we have had good experiences at Baker Animal Hospital However, in an emergency situation where our new puppy was bitten by another dog, we saw Dr.Bertrand. As you can imagine, we were very upset about our little girl being hurt, we were blaming ourselves - it was a bit Traumatic for us, especially being new dog owners.
I was very unhappy with Dr. Bertrand's bedside manner. She made me and my spouse feel as though this situation was entirely our fault. It is obvious that she is passionate and knowledgable about animals, however, the way she communicates this passion was not effective in this situation. We left feeling like terrible dog owners - which I feel was not warranted.
I would recommend Baker Animal hospital, but personally I will stick with Dr. Bereeza, who so far, has been very helpful and supportive to us while raising our pup. Read Less
melanie reis
2 Mar 2017
REPORT
Very professional and honest service. Excellent care and we always feel our cats are in good hands if they need to be left with the team at the hospital. You feel the love the minute you walk in!
Harvey Schwartz
11 Feb 2017
REPORT
They are fantastic. Been going to them for almost 50 years and they never let me down
Rita Cardinal
7 Feb 2017
REPORT
Dr. Bertrand is the best of the best. She is truly compassionate for the animal and the owner. She's has been my dogs vet for 5 years now and will be for the rest of his life. I wish humans could have... Read More
Dr. Bertrand is the best of the best. She is truly compassionate for the animal and the owner. She's has been my dogs vet for 5 years now and will be for the rest of his life. I wish humans could have family doctors who care as much as she does... Read Less
Johannie Belisle
23 Dec 2016
REPORT
Too many good reviews for such mediocre service. I wasn't impressed with the vet. I went in to do a general exam for my dog to try and figure out why he's coughing and having problems breathing. Her r... Read More
Too many good reviews for such mediocre service. I wasn't impressed with the vet. I went in to do a general exam for my dog to try and figure out why he's coughing and having problems breathing. Her response was remove perfume from your home and come back in a week.......perfume isn't the issue, so I wasted my time, my money and I'm still not closer to knowing what's wrong with my dog.Read Less
Vea Star
28 Oct 2016
REPORT
I took my puppy here for his first vet visit. Everyone was very professional and kind. They took excellent care of him, and made sure he was as comfortable as possible. The price was very affordable. ... Read More
I took my puppy here for his first vet visit. Everyone was very professional and kind. They took excellent care of him, and made sure he was as comfortable as possible. The price was very affordable. Plus, they gave us an awesome puppy care bag after the visit with toys for him, and informational brochures for myself. Read Less
D. Green
22 Oct 2016
REPORT
Absolutely the best! Super kind, attentive. And they love the animals.
Jodi
12 Aug 2016
REPORT
We have been using Baker's for decades. They have shown such great compassion in the care of all my pets and especially when our first beloved husky got sick at age 15, Dr. bertrand went above and be... Read More
We have been using Baker's for decades. They have shown such great compassion in the care of all my pets and especially when our first beloved husky got sick at age 15, Dr. bertrand went above and beyond the call of duty. Dr. Floyd was great when my beloved cat passed away and now, Dr. Bereeza has been fantastic with our husky that we adopted three years ago at age 5. She is so loving and gentle with her and genuinely cares about her well-being. I live in the West Island and still come all the way into town to Baker's Animal Hospital. For them, it is not about money but about the well-being of your pet. They are outstanding Read Less
Yelp Y.
13 Nov 2015
REPORT
Dr Bertrand is an amazing vet! She always takes her time, she goes out of her way to do what is best for your pet, and she doesn't recommend unnecessary procedures or medications. Also, my dog absolut... Read More
Dr Bertrand is an amazing vet! She always takes her time, she goes out of her way to do what is best for your pet, and she doesn't recommend unnecessary procedures or medications. Also, my dog absolutely loves her too. Dr. Bertrand is a gem! Read Less
Tarushka S.
22 Dec 2014
REPORT
Dr. Bertrand is the best vet there. Dr. Bertrand neutered my friend's 2 kittens, clean incisions, healed very well. However, the day before my friends' cats were operated, Dr. Bereza, the owner, opera... Read More
Dr. Bertrand is the best vet there. Dr. Bertrand neutered my friend's 2 kittens, clean incisions, healed very well. However, the day before my friends' cats were operated, Dr. Bereza, the owner, operated on my kittens and the incisions were not clean and became raised, red and crusty. One of my cats' incisions started oozing on the 4th day after surgery. All four kittens are sisters, 6 months old. If you go to this vet, do see Dr. Bertrand and stay the hell away from Dr. Bereza! Read Less
Santina P.
4 May 2014
REPORT
Dr Floyd is the best vet I have ever been to. I'm new to Montreal and I feel really lucky to have found him
My time with this animal hospital was short and very sad
I had to put my best friend down
But the staff and the doctors were fantastic they made this terribly sad time as beautiful as possible.
As I s... Read More
My time with this animal hospital was short and very sad
I had to put my best friend down
But the staff and the doctors were fantastic they made this terribly sad time as beautiful as possible.
As I said before both vets and staff are amazing I would recommend this animal hospital to everyone without hesitation I will be using this veterans in the future
Thank you again for all you help and understanding Read Less
Norman Lazare
11 Aug 2018
REPORT
☆☆☆☆☆
REPORT
The template for a great veterinary clinic.Helpful and efficient staff who understand that our pets are also family.Our little pug Maggie just came through a difficult period of corrective surgery for... Read More
The template for a great veterinary clinic.Helpful and efficient staff who understand that our pets are also family.Our little pug Maggie just came through a difficult period of corrective surgery for a serious birth defect.Dnt know what either she or we would have done without Dr.Betrand. Highly recommend the place. Read Less
Ahmad Issa
11 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Doesn’t like their attitude, especially Jane, and the receptionist.. real evil
Eli Z
19 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Really friendly staffs! The vet is really helpful and would give me tips to help my cat lose weight. She would go out of her way to help me count calories and suggest a diet.
Although the wait is ki... Read More
Really friendly staffs! The vet is really helpful and would give me tips to help my cat lose weight. She would go out of her way to help me count calories and suggest a diet.
Although the wait is kindof long though (I waited for 25 minutes with an appointment) Read Less
Sarah Dufton
16 May 2018
REPORT
☆☆☆☆☆
REPORT
My kitten got her vaccinations and was spayed at this place. The staff is very patient, and informative. They were happy to followup with us to ensure she was healing properly.
Mackenzie Sampson
8 May 2018
REPORT
☆☆☆☆☆
REPORT
My little best (cat) friend was seriously sick. She wasn’t eating, and she was deteriorating quickly. I brought her here, and was extremely pleased. I was blessed to deal with Dr. Bisson, who you coul... Read More
My little best (cat) friend was seriously sick. She wasn’t eating, and she was deteriorating quickly. I brought her here, and was extremely pleased. I was blessed to deal with Dr. Bisson, who you could tell really cared about my angel.
I am happy to report that my cat has bounced back, and I really believe that it is because she cares about animals, and knew the proper treatment plan to get her health back.
My heart was breaking and Dr. Bisson has repaired it by helping my cat. Thank you so muchRead Less
Andrya Andrya
13 Apr 2018
REPORT
☆☆☆☆☆
REPORT
I am super protective of my animals. I read, explore, listen to the varying science out there on what will give my fur babies the best health advantages. I have been going to Baker for a long time--th... Read More
I am super protective of my animals. I read, explore, listen to the varying science out there on what will give my fur babies the best health advantages. I have been going to Baker for a long time--they are truly awesome from front staff, technicians, to the vet that I see there. I trust their philosophy and advice. I recently started seeing Dr. Bereza and I feel very confident with her. She has a lot of wisdom to share and respects us pet parents. Read Less
Qing Ouyang
14 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Do not recommend you to go there if you have exotic animals, I do not have good experience with Dr. Genevieve Bisson.
Cindy-Rose Onofrio
9 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Went to this vet because of the reviews. There was a spot in my eyes cat so we booked an appt right after xmas. The reception was so friendly and the vet was gentle and caring with my cat.
There was... Read More
Went to this vet because of the reviews. There was a spot in my eyes cat so we booked an appt right after xmas. The reception was so friendly and the vet was gentle and caring with my cat.
There was nothing wrong with her eye and we got her vaccines updated. Prices weren't exorberant. We'll definitely be bringing our animals back here for everything. Read Less
Nicole Gravel
28 Dec 2017
REPORT
☆☆☆☆☆
REPORT
I recently adopted a dog that is extremely fearful. I went to another vet and she had a horrible experience. I explained her issues to Dr. Bertrand and she was so patient and compassionate with our do... Read More
I recently adopted a dog that is extremely fearful. I went to another vet and she had a horrible experience. I explained her issues to Dr. Bertrand and she was so patient and compassionate with our dog. I am so happy i found Baker Animal hospital, they take their time to listen to your concerns and all the staff is extremely friedly. Read Less
Kevin Montano
18 Oct 2017
REPORT
☆☆☆☆☆
REPORT
I went to this vet and I had an AMAZING experience. The receptionist was welcoming and easy to talk to. The vet Julie was great, she was very insightful and genuine. Overall, the atmosphere is very pl... Read More
I went to this vet and I had an AMAZING experience. The receptionist was welcoming and easy to talk to. The vet Julie was great, she was very insightful and genuine. Overall, the atmosphere is very pleasent and would definitely recommend this vet.
PS. We got a free quality big bag of cat food to treat our cats urinary infection!!
5 stars! Read Less
Montreal Explora
16 May 2017
REPORT
☆☆☆☆☆
REPORT
DETAILED AND PERSONALISED SERVICE!!!
- friendly staff and knowledgeable vets.
- the receptionnists are kind and professional.
- they will do anything to help you.
- attentionate and passionate team.
... Read More
DETAILED AND PERSONALISED SERVICE!!!
- friendly staff and knowledgeable vets.
- the receptionnists are kind and professional.
- they will do anything to help you.
- attentionate and passionate team.
I strongly recommend this vet if needed. My sister refered me to Dr Bertrand who takes the time to personaly call me after business hours to see how my dog is doing !!! I mean, wonderful service ... Read Less
Helen Kyne
25 Apr 2017
REPORT
☆☆☆☆☆
REPORT
I cannot sing their praises enough. We have been clients for over 40 years and they have always been excellent.
Geoff Sullivan
13 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Dr. Berezza is our vet. She seems awesome. Overall we have had good experiences at Baker Animal Hospital However, in an emergency situation where our new puppy was bitten by another dog, we saw Dr.Ber... Read More
Dr. Berezza is our vet. She seems awesome. Overall we have had good experiences at Baker Animal Hospital However, in an emergency situation where our new puppy was bitten by another dog, we saw Dr.Bertrand. As you can imagine, we were very upset about our little girl being hurt, we were blaming ourselves - it was a bit Traumatic for us, especially being new dog owners.
I was very unhappy with Dr. Bertrand's bedside manner. She made me and my spouse feel as though this situation was entirely our fault. It is obvious that she is passionate and knowledgable about animals, however, the way she communicates this passion was not effective in this situation. We left feeling like terrible dog owners - which I feel was not warranted.
I would recommend Baker Animal hospital, but personally I will stick with Dr. Bereeza, who so far, has been very helpful and supportive to us while raising our pup. Read Less
melanie reis
2 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Very professional and honest service. Excellent care and we always feel our cats are in good hands if they need to be left with the team at the hospital. You feel the love the minute you walk in!
Harvey Schwartz
11 Feb 2017
REPORT
☆☆☆☆☆
REPORT
They are fantastic. Been going to them for almost 50 years and they never let me down
Rita Cardinal
7 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Dr. Bertrand is the best of the best. She is truly compassionate for the animal and the owner. She's has been my dogs vet for 5 years now and will be for the rest of his life. I wish humans could have... Read More
Dr. Bertrand is the best of the best. She is truly compassionate for the animal and the owner. She's has been my dogs vet for 5 years now and will be for the rest of his life. I wish humans could have family doctors who care as much as she does... Read Less
Johannie Belisle
23 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Too many good reviews for such mediocre service. I wasn't impressed with the vet. I went in to do a general exam for my dog to try and figure out why he's coughing and having problems breathing. Her r... Read More
Too many good reviews for such mediocre service. I wasn't impressed with the vet. I went in to do a general exam for my dog to try and figure out why he's coughing and having problems breathing. Her response was remove perfume from your home and come back in a week.......perfume isn't the issue, so I wasted my time, my money and I'm still not closer to knowing what's wrong with my dog.Read Less
Vea Star
28 Oct 2016
REPORT
☆☆☆☆☆
REPORT
I took my puppy here for his first vet visit. Everyone was very professional and kind. They took excellent care of him, and made sure he was as comfortable as possible. The price was very affordable. ... Read More
I took my puppy here for his first vet visit. Everyone was very professional and kind. They took excellent care of him, and made sure he was as comfortable as possible. The price was very affordable. Plus, they gave us an awesome puppy care bag after the visit with toys for him, and informational brochures for myself. Read Less
D. Green
22 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Absolutely the best! Super kind, attentive. And they love the animals.
Jodi
12 Aug 2016
REPORT
☆☆☆☆☆
REPORT
We have been using Baker's for decades. They have shown such great compassion in the care of all my pets and especially when our first beloved husky got sick at age 15, Dr. bertrand went above and be... Read More
We have been using Baker's for decades. They have shown such great compassion in the care of all my pets and especially when our first beloved husky got sick at age 15, Dr. bertrand went above and beyond the call of duty. Dr. Floyd was great when my beloved cat passed away and now, Dr. Bereeza has been fantastic with our husky that we adopted three years ago at age 5. She is so loving and gentle with her and genuinely cares about her well-being. I live in the West Island and still come all the way into town to Baker's Animal Hospital. For them, it is not about money but about the well-being of your pet. They are outstanding Read Less
Yelp Y.
13 Nov 2015
REPORT
☆☆☆☆☆
REPORT
Dr Bertrand is an amazing vet! She always takes her time, she goes out of her way to do what is best for your pet, and she doesn't recommend unnecessary procedures or medications. Also, my dog absolut... Read More
Dr Bertrand is an amazing vet! She always takes her time, she goes out of her way to do what is best for your pet, and she doesn't recommend unnecessary procedures or medications. Also, my dog absolutely loves her too. Dr. Bertrand is a gem! Read Less
Tarushka S.
22 Dec 2014
REPORT
☆☆☆☆☆
REPORT
Dr. Bertrand is the best vet there. Dr. Bertrand neutered my friend's 2 kittens, clean incisions, healed very well. However, the day before my friends' cats were operated, Dr. Bereza, the owner, opera... Read More
Dr. Bertrand is the best vet there. Dr. Bertrand neutered my friend's 2 kittens, clean incisions, healed very well. However, the day before my friends' cats were operated, Dr. Bereza, the owner, operated on my kittens and the incisions were not clean and became raised, red and crusty. One of my cats' incisions started oozing on the 4th day after surgery. All four kittens are sisters, 6 months old. If you go to this vet, do see Dr. Bertrand and stay the hell away from Dr. Bereza! Read Less
Santina P.
4 May 2014
REPORT
☆☆☆☆☆
REPORT
Dr Floyd is the best vet I have ever been to. I'm new to Montreal and I feel really lucky to have found him